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DL Considering Charging For Skycaps  
User currently offlineLuv2fly From United States of America, joined May 2003, 12090 posts, RR: 49
Posted (6 years 7 months 2 days 4 hours ago) and read 1833 times:

Well anyone really surprised?

http://www.myfoxcleveland.com/myfox/...EN-US&layoutCode=TSTY&pageId=4.1.1


You can cut the irony with a knife
9 replies: All unread, jump to last
 
User currently offlineLAXintl From United States of America, joined May 2000, 25132 posts, RR: 46
Reply 1, posted (6 years 7 months 2 days 3 hours ago) and read 1785 times:

Might as well get with the game. AA, NW, UA, US have been charging for several years.

You want the service, pay for it. According to AA such curbside fees generate upwards of $30mil for the airline.



From the desert to the sea, to all of Southern California
User currently offlineGpbcroppers63 From Ireland, joined Jan 2008, 520 posts, RR: 0
Reply 2, posted (6 years 7 months 2 days 2 hours ago) and read 1737 times:



Quoting LAXintl (Reply 1):
According to AA such curbside fees generate upwards of $30mil for the airline.

Do US passengers really value the service that much? It must be a cultural thing (partly because the concept of Skycaps doesn't even exist over here) but I would (and do to avoid tipping them  Wink) just go inside and check in for free. I find it astonishing that AA can generate so much money from such a "service".



According to one of my colleagues, my problem is that I'm addicted to travel!
User currently offlineBicoastal From , joined Dec 1969, posts, RR:
Reply 3, posted (6 years 7 months 2 days 2 hours ago) and read 1665 times:

I use curbside whenever the line in the terminal is long. Even the wait for self check-in with bags kiosks is long during peak periods. My time is worth the $2 per bag United charges curbside. But if there's minimal waiting for a kiosk, that's how I check in. I haven't checked in with an agent inside in years.

User currently offlineSkibum9 From United States of America, joined Nov 2001, 1229 posts, RR: 0
Reply 4, posted (6 years 7 months 2 days 2 hours ago) and read 1648 times:

That will do absolutely nothing but screw over the skycaps! In addition to their meager pay, they get a good deal of their income from tips. If you start charging for their service, the fee will be at the sacrafice of their tips. It would be the same thing as charging for service at a restaurant and expecting everyone to still tip their server. What's next, we start getting charged for the FAs, Pilots, and use of the on-baord facilities? What a joke....this is nothing but corporate greed to screw the service workers!


Tailwinds!!!
User currently onlineTK787 From United States of America, joined Jan 2006, 4423 posts, RR: 12
Reply 5, posted (6 years 7 months 2 days 1 hour ago) and read 1611 times:

It would be worth it. It is hard to believe how some others do a great job even doing it for free:
Last week, morning flight out of JFK on B6 on a frigid morning me and my associates checked 11 pieces (4 over 50 lbs) of gear. It was all handled outside the terminal by a young man with a smile. He even gave us a discount on some pieces. On the return, this time we checked in inside, we got half off on the extras and given exit row seats on a full flight, again with a smile. By the way no FF with B6.
Compare this to NW, DL, CO, UA. Even having elite cards, the legacies always look at us and the equipment cases and try to ignore us. Very reluctant to deal with extra pieces, no one knows how to charge the extra, it takes a lot of time.
It was a pleasure to do this curbside with B6 for a change.


User currently offlineAloha73G From United States of America, joined Jul 2003, 2362 posts, RR: 4
Reply 6, posted (6 years 7 months 2 days 1 hour ago) and read 1597 times:



Quoting Skibum9 (Reply 4):
What a joke....this is nothing but corporate greed to screw the service workers!

Considering that, apparently, DL is the only airline left that does NOT charge such a fee, it seems to make sense. If people want an extra service, they should be willing to pay for it....be it curbside check-in, first class or the Crown Room/AAdmirals/Presidents/World/Red Carpet Club.

Anyone who works in the airline industry does NOT do it for the money, and if they are they are foolish, as any job at an airline pays considerably less than a similar job another field.



Aloha Airlines - The Spirit Moves Us. Gone but NEVER Forgotten. Aloha, A Hui Hou!
User currently offlineAirCop From , joined Dec 1969, posts, RR:
Reply 7, posted (6 years 7 months 2 days 1 hour ago) and read 1576 times:



Quoting Gpbcroppers63 (Reply 2):
Do US passengers really value the service that much?

If you're going on vacation with a couple of kids, luggage, its a time saver if not a life saver, and on top of that, they deal with the TSA for you.


User currently offlineGpbcroppers63 From Ireland, joined Jan 2008, 520 posts, RR: 0
Reply 8, posted (6 years 7 months 2 days 1 hour ago) and read 1531 times:



Quoting AirCop (Reply 7):
If you're going on vacation with a couple of kids, luggage, its a time saver if not a life saver, and on top of that, they deal with the TSA for you.

I see your point. I personally don't see the need for it when you can check in inside the airport but that's just what I'm used to in European airports. I've seen the Skycaps on every trip to the US and always wondered why anyone would bother using them so thanks for explaining that to me.



According to one of my colleagues, my problem is that I'm addicted to travel!
User currently offlineEgcarter From United States of America, joined Aug 2007, 159 posts, RR: 0
Reply 9, posted (6 years 7 months 1 day 19 hours ago) and read 1384 times:

I thought that I had to pay for a DL skycap at LAX in late October '07 while returning to Hawaii.

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