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SIA A380 Fuel Pump Problem  
User currently offlineYEGer From Canada, joined Aug 2006, 43 posts, RR: 0
Posted (6 years 4 months 3 weeks 2 days 15 hours ago) and read 22301 times:

Came across this on CNN:

http://www.cnn.com/2008/WORLD/asiapc...pore.ap/index.html?eref=rss_latest

Back to the 747s--not for long I am guessing.

158 replies: All unread, showing first 25:
 
User currently offlineOldeuropean From Germany, joined May 2005, 2066 posts, RR: 4
Reply 1, posted (6 years 4 months 3 weeks 2 days 15 hours ago) and read 22255 times:

Wow, something what I expect to happen every day in the world, a problem with a fuel pump makes it into the news of CNN. Everything is special with this aircraft.  Silly

Well, seems to be the first technical issue since EIS for SQ.

Axel



Wer wenig weiss muss vieles glauben
User currently offlineJohnClipper From Hong Kong, joined Aug 2005, 833 posts, RR: 0
Reply 2, posted (6 years 4 months 3 weeks 2 days 15 hours ago) and read 22216 times:

Was the A380 in question "A" or "B"? If it's "B" wasn't that newly delivered, and if so, it already has a problem?!? The article mentions that they could not use their other A380 because it was in maintenance - was that "A"? Not good right during the Singapore Air Show!

User currently offlineKhobar From United States of America, joined Mar 2006, 2379 posts, RR: 4
Reply 3, posted (6 years 4 months 3 weeks 2 days 15 hours ago) and read 22025 times:



Quoting Oldeuropean (Reply 1):
Wow, something what I expect to happen every day in the world, a problem with a fuel pump makes it into the news of CNN. Everything is special with this aircraft. Silly

"Airbus and our own engineers have dedicated teams to try to address these issues quickly."

Quoting Oldeuropean (Reply 1):
Well, seems to be the first technical issue since EIS for SQ.

When you have dedicated teams working only one or two airplanes, is this really a surprise?


User currently offlinePW100 From Netherlands, joined Jan 2002, 2350 posts, RR: 11
Reply 4, posted (6 years 4 months 3 weeks 2 days 12 hours ago) and read 21487 times:



Quoting Khobar (Reply 3):
When you have dedicated teams working only one or two airplanes, is this really a surprise?

Well yes, at least partially that is.


It is so much easier to iron out problems after they occur, than iron out those same problems before they show up in the first place . . .  scratchchin 



Immigration officer: "What's the purpose of your visit to the USA?" Spotter: "Shooting airliners with my Canon!"
User currently offlineIkramerica From United States of America, joined May 2005, 21456 posts, RR: 60
Reply 5, posted (6 years 4 months 3 weeks 2 days 11 hours ago) and read 21234 times:

It's only news because it's such a new plane and the substitution is a downgrade in service.


Of all the things to worry about... the Wookie has no pants.
User currently offlineKhobar From United States of America, joined Mar 2006, 2379 posts, RR: 4
Reply 6, posted (6 years 4 months 3 weeks 2 days 11 hours ago) and read 21209 times:



Quoting PW100 (Reply 4):
It is so much easier to iron out problems after they occur, than iron out those same problems before they show up in the first place . . . scratchchin

The problem shouldn't have existed at all given the level of attention these aircraft are getting. What's interesting is that the teams of engineers from both Airbus and SQ replaced the fuel pump, but that was not the problem. Furthermore, SQ's second A380 couldn't be used as a replacement because it is currently "undergoing maintenance." This compounded the problem because not all passengers could be accommodated on alternate flights, and since the Singapore Airshow is in town, the airline was unable to find rooms for those stranded. Even the 747 they used was 9 hours late taking off.

Just goes to show how one little glitch can cause a bunch of problems.

Shame on SQ for not being better prepared. They have teams of engineers from Airbus and SQ taking care of the plane, but no backup plan? Am I being too harsh?


User currently offlineIkramerica From United States of America, joined May 2005, 21456 posts, RR: 60
Reply 7, posted (6 years 4 months 3 weeks 2 days 10 hours ago) and read 20997 times:



Quoting Khobar (Reply 6):
Shame on SQ for not being better prepared. They have teams of engineers from Airbus and SQ taking care of the plane, but no backup plan? Am I being too harsh?

they could have at least added a 772 2-class plane as well to cover the customers in and out of SIN that were supposed to be on SIN-SYD/SYD-SIN.

What's interesting is this answers the question: "what happens when an A380 goes tech? Can't cover it with other aircraft, so what do you do?" The answer seems to be: "why me worry?"



Of all the things to worry about... the Wookie has no pants.
User currently offlineCol From Malaysia, joined Nov 2003, 2092 posts, RR: 22
Reply 8, posted (6 years 4 months 3 weeks 2 days 10 hours ago) and read 20986 times:



Quoting Khobar (Reply 6):
The problem shouldn't have existed at all given the level of attention these aircraft are getting.

Get real, it's an engineered product. It has millions of parts, and no matter how much PM and TLC it gets for its six hours in Sing, something is gonna bite you in the A$$.

Quoting Khobar (Reply 6):
Just goes to show how one little glitch can cause a bunch of problems.

380, 737, CRJ200 same bunch of problems. How many people were inconvenienced by other planes on that day???

Quoting Khobar (Reply 6):
Shame on SQ for not being better prepared. They have teams of engineers from Airbus and SQ taking care of the plane, but no backup plan? Am I being too harsh?

Have you ever flown SQ or been to Singapore?


User currently offlineTdscanuck From Canada, joined Jan 2006, 12709 posts, RR: 80
Reply 9, posted (6 years 4 months 3 weeks 2 days 9 hours ago) and read 20728 times:



Quoting Khobar (Reply 6):
The problem shouldn't have existed at all given the level of attention these aircraft are getting.

There are a ton of components on an aircraft that are maintained on condition. It is functionally impossible to monitor all of them for impending failure, especially given that most of them aren't designed to announce their impending failure.

Quoting Khobar (Reply 6):
What's interesting is that the teams of engineers from both Airbus and SQ replaced the fuel pump, but that was not the problem.

That's pretty normal troubleshooting. No matter how many times the manuals say otherwise, you always replace the easy to replace component first.

Quoting Khobar (Reply 6):
Am I being too harsh?

Yep. But just a little.

Tom.


User currently offlineTheSonntag From Germany, joined Jun 2005, 3473 posts, RR: 29
Reply 10, posted (6 years 4 months 3 weeks 2 days 9 hours ago) and read 20717 times:

The Saturn V had lots of issues despite being looked after by probably more engineers than ever again put on a single project.

The more complex a product gets, the more problems occur. Compared with German ICE High - Speed trains, the service entry of Boeing and Airbus airplanes goes so smooth it is unbelievable (not talking about delays, but still).


User currently offlineKhobar From United States of America, joined Mar 2006, 2379 posts, RR: 4
Reply 11, posted (6 years 4 months 3 weeks 2 days 9 hours ago) and read 20678 times:



Quoting Col (Reply 8):
Get real, it's an engineered product. It has millions of parts, and no matter how much PM and TLC it gets for its six hours in Sing, something is gonna bite you in the A$$.

With all the hours flown by A380 in general and that aircraft in particular, and with a dedicated team checking every critical system for any sign of an issue - a critical system failure should not happen.

And then the teams of dedicated engineers from SQ and Airbus guessed incorrectly on a solution. That shouldn't have happened either, but it did.

Quoting Col (Reply 8):
380, 737, CRJ200 same bunch of problems. How many people were inconvenienced by other planes on that day???

As I said, just goes to show how one little glitch can cause a bunch of problems.

Quoting Col (Reply 8):
Have you ever flown SQ or been to Singapore?

Airlines can be forgiven for being caught off-guard, but such is not the case here. How often I've been to Singapore or flown SIA doesn't change that.


User currently offlineGigneil From United States of America, joined Nov 2002, 16347 posts, RR: 85
Reply 12, posted (6 years 4 months 3 weeks 2 days 9 hours ago) and read 20569 times:



Quoting Khobar (Reply 11):
With all the hours flown by A380 in general and that aircraft in particular, and with a dedicated team checking every critical system for any sign of an issue - a critical system failure should not happen.

They aren't checking every system and I'm not even sure how you'd check a fuel pump to see if it was about to fail.

Critical failures of parts and planes happen daily. Period.


NS


User currently offlinePlaneHunter From Germany, joined Mar 2006, 6707 posts, RR: 78
Reply 13, posted (6 years 4 months 3 weeks 2 days 8 hours ago) and read 20484 times:



Quoting Khobar (Reply 11):
With all the hours flown by A380 in general and that aircraft in particular, and with a dedicated team checking every critical system for any sign of an issue - a critical system failure should not happen.

Machines and people are always bound to fail and will never be perfect. That's life.

Quoting Khobar (Reply 11):
With all the hours flown by A380 in general and that aircraft in particular, and with a dedicated team checking every critical system for any sign of an issue - a critical system failure should not happen.

And then the teams of dedicated engineers from SQ and Airbus guessed incorrectly on a solution. That shouldn't have happened either, but it did.

So true, if these poor engineers only had asked for advice on a.net before drawing conclusions...  Yeah sure


PH



Nothing's worse than flying the same reg twice!
User currently offlineJbernie From Australia, joined Jan 2007, 880 posts, RR: 0
Reply 14, posted (6 years 4 months 3 weeks 2 days 7 hours ago) and read 20152 times:

The problem for SQ and every other airline that will have this plane in limited #s for at least a while anyway is that unless you have a light passenger load you need two other jets to replace one when you run into issues.

I am not too concerned as we all know things are going to happen, they always do.

It will be interesting to see how the passengers are compensated by way of those paying for the suites but getting a lesser product. Partial refund? Bonus miles?


User currently offlineRIX From United States of America, joined Aug 2000, 1787 posts, RR: 1
Reply 15, posted (6 years 4 months 3 weeks 2 days 7 hours ago) and read 20057 times:

Quite an annoyance, but not a big deal whatsoever, as happens every now and then... Obviously, gets much attention because of the aircraft, but that's it.

BTW, was CNN the only one to report  Wink?

Quoting TheSonntag (Reply 10):
Compared with German ICE High - Speed trains...

- were there any major problems with those (just out of curiosity)?


User currently offlineIkramerica From United States of America, joined May 2005, 21456 posts, RR: 60
Reply 16, posted (6 years 4 months 3 weeks 2 days 7 hours ago) and read 19935 times:



Quoting Jbernie (Reply 14):
The problem for SQ and every other airline that will have this plane in limited #s for at least a while anyway is that unless you have a light passenger load you need two other jets to replace one when you run into issues.

That was my point. It's not that the plane went tech. That's gonna happen. It's that even though they were in SIN, and there are 3 daily SIN/SYD flights as well as being a base for their aircraft, SQ didn't see fit to find a way to put a 772 onto the route to help cover with the 744.

And it's not that other carriers don't make these mistakes, it's just that A) it's SQ the standard setter, and B) many customers booked the flight to be on the A380, and now not only are they not on the A380, they are not on any flight and have no hotel...



Of all the things to worry about... the Wookie has no pants.
User currently offlineDl757md From United States of America, joined May 2004, 1562 posts, RR: 16
Reply 17, posted (6 years 4 months 3 weeks 2 days 7 hours ago) and read 19900 times:



Quoting Gigneil (Reply 12):
They aren't checking every system and I'm not even sure how you'd check a fuel pump to see if it was about to fail.

You can check the resistance through the windings of the pump, check for a hard short to ground, and Meg check them for insulation quality. It's just about as quick to replace the pump and then you have a higher probability of having a good pump as there are checks performed in the shop that cannot be replicated on wing. I say probability because parts do sometimes come from overhaul or even new that are DOA.

DL757Md



757 Most beautiful airliner in the sky!
User currently offlineJetblueguy22 From United States of America, joined Nov 2007, 2741 posts, RR: 4
Reply 18, posted (6 years 4 months 3 weeks 2 days 7 hours ago) and read 19731 times:
AIRLINERS.NET CREW
HEAD MODERATOR



Quoting Col (Reply 8):
737, CRJ200 same bunch of problems. How many people were inconvenienced by other planes on that day???

Well considering the 737 and the CRj don't carry as many people it doesn't affect all those people at the same time. That means they can be much easier than like 500 pax. Plus they have much more of those on hand than an A380. I wonder how the people with the suites reacted? I'm sure that went down well.
Blue



You push down on that yoke, the houses get bigger, you pull back on the yoke, the houses get bigger- Ken Foltz
User currently offlineTechspec From United States of America, joined Sep 2001, 70 posts, RR: 0
Reply 19, posted (6 years 4 months 3 weeks 2 days 7 hours ago) and read 19637 times:

Aircraft have and will continue to have technical issues, given the complexity of the A380 it amazing it took this long for a discrepancy that proves a challenge to correct. Technical and Engineering staff on standby is not unique, Boeing did it with the 777 and will with the 787, Airbus is simply providing product support.
It is apparent a number of the respondents have not experienced the exasperation of troubleshooting an aircraft only to find out the common denominator did not correct the problem, this happens and will continue to challenge the very best technical minds the world has to offer.
Airlines do not excess capacity available to pick up the passenger load when a plane is out of service, which is the drawback of an aircraft this size. Passengers will be inconvenienced and the airline challenged to pick up the slack, you take the risk when flying this way.


User currently offlineCol From Malaysia, joined Nov 2003, 2092 posts, RR: 22
Reply 20, posted (6 years 4 months 3 weeks 2 days 7 hours ago) and read 19465 times:



Quoting Khobar (Reply 11):
With all the hours flown by A380 in general and that aircraft in particular, and with a dedicated team checking every critical system for any sign of an issue - a critical system failure should not happen.

And then the teams of dedicated engineers from SQ and Airbus guessed incorrectly on a solution. That shouldn't have happened either, but it did.

They have six hours in Singapore to strip the aircraft down, check every critical item, then put it back together???? Normally you learn most from experience. Nothing has gone wrong with the 380, now it has, they tried one correction which failed. They found the right fault, then corrected it, plane back running (fault logged). Every frame introduced goes through the same learning curve, and you never stop learning!

Quoting Khobar (Reply 11):
As I said, just goes to show how one little glitch can cause a bunch of problems.

Same for every plane operating, why are you so bent out of shape on the SQ 380. Having been with SQ when an aircraft goes u/s I can tell you that the press will want to sell papers, while the pax probably don't have much to say as they were treated well. SQ are right up there for customer service, and they have excellent procedures in place. You need to look closer to home to talk about glitches and problems, our carriers are pretty poor.

Quoting Khobar (Reply 11):
Airlines can be forgiven for being caught off-guard, but such is not the case here. How often I've been to Singapore or flown SIA doesn't change that.

So, you are saying that every airline in the world, and every other airframe can go u/s every day of the week, but not SQ and not the 380 - absolutely classic!!! I ask about SQ and you having been to Sing due to your comments, which seem a little biased.


User currently offlineIkramerica From United States of America, joined May 2005, 21456 posts, RR: 60
Reply 21, posted (6 years 4 months 3 weeks 2 days 7 hours ago) and read 19467 times:



Quoting Techspec (Reply 19):
Airlines do not excess capacity available to pick up the passenger load when a plane is out of service, which is the drawback of an aircraft this size. Passengers will be inconvenienced and the airline challenged to pick up the slack, you take the risk when flying this way.

Not really. The passenger expects to be delivered to point B. Going Tech is not an act of God. The airline needs to get them them to point B.

It's not as if this was an enroute emergency. This is a tech out in SIN, the airline's home. With various carriers flying SIN-SYD as well as this airline having 2 other flights and subbing in an aircraft. I don't get why they didn't accommodate everyone.



Of all the things to worry about... the Wookie has no pants.
User currently offlineTdscanuck From Canada, joined Jan 2006, 12709 posts, RR: 80
Reply 22, posted (6 years 4 months 3 weeks 2 days 7 hours ago) and read 19319 times:



Quoting Khobar (Reply 11):
With all the hours flown by A380 in general and that aircraft in particular, and with a dedicated team checking every critical system for any sign of an issue - a critical system failure should not happen.

But they aren't checking every critical system for any sign of an issue. That would be roughly equivalent to a heavy D-check, which takes weeks, and even that doesn't check every system. You seem to be vastly underestimating the maintenance complexity of a modern airliner.

Quoting Khobar (Reply 11):
And then the teams of dedicated engineers from SQ and Airbus guessed incorrectly on a solution. That shouldn't have happened either, but it did.

It happens all the time. You have to guess, since virtually no maintenance shop has the facilities to troubleshoot root cause of equipment failure in realtime. You go for the most probable component based on the symptoms and prior knowledge; sometimes you're right and sometimes you're not. This is the normal way to do aircraft systems maintenance, not an exception.

Tom.


User currently offlineBarbarian From United Kingdom, joined Aug 2005, 54 posts, RR: 0
Reply 23, posted (6 years 4 months 3 weeks 2 days 6 hours ago) and read 19249 times:



Quoting Khobar (Reply 11):
And then the teams of dedicated engineers from SQ and Airbus guessed incorrectly on a solution. That shouldn't have happened either, but it did.

Guessed??? How did you come to that conclusion? so you were a part of the team making the decision? do you know somebody on the inside who gave you that scoop? or did you just manage to read into the SQ statement what you wanted to, to enable you to take a shot at Airbus and SQ Engineers??

Seriously mate, get a life.


User currently offlineCol From Malaysia, joined Nov 2003, 2092 posts, RR: 22
Reply 24, posted (6 years 4 months 3 weeks 2 days 6 hours ago) and read 19179 times:



Quoting Jetblueguy22 (Reply 18):
Well considering the 737 and the CRj don't carry as many people it doesn't affect all those people at the same time. That means they can be much easier than like 500 pax. Plus they have much more of those on hand than an A380. I wonder how the people with the suites reacted? I'm sure that went down well.
Blue

Cannot argue the point that the 380 holds more people, those crazy people at Airbus designed it that way and SQ bought it, those crazy people. Disagree on the CRJ/737 not affecting that many people. Go to JFK, EWR, ORD and tell me how many people are affected by delays and having to find hotels, trying to get seats on flights over 24hours later (can list some of my own experiences!).

We need to put this into some real perspective, instead of a 380 SQ bash which it is turning into.


25 XT6Wagon : Sometimes the fastest/easiest diagnostic tool IS replacing bits with known good parts. Test equipment can even show false positives with some failure
26 AirNZ : You really do need to get real!!! Mind you, I can't actually think of any incident where, using your strange 'logic' a critical system failure is exp
27 TheSonntag : Mehdorn, the CEO of Deutsche Bahn, who was a former Airbus manager, stated: If we had delivered that kind of staff as Airbus, Jürgen Weber (CEO of L
28 Post contains images BuyantUkhaa : Ah come on now, don't make this an A vs. B thread, please! But yes I'd be interested whether it was the 9V-SKA or SKB.[Edited 2008-02-19 16:25:08]
29 Post contains images CygnusChicago : Yea, you're right! This is absolutely terrible news for Airbus, and proves the A380 is a huge mistake - I'm sure the cancellations will come pouring
30 Cruiser : Wow, I am surprised that everyone is downplaying this so much. We all know that there are a number of smaller airlines than SQ who have ordered 5 of t
31 Jbernie : It was reported on the Sydney Morning Herald website as well, I had seen it earlier Monday 02/18 and was surprised it took so long to make it on here
32 Khobar : Indeed, but you missed the point entirely. This isn't just a machine, and it isn't just "people". This is a specific machine that is constantly monit
33 Plairbus : Here we go all this people against the 380, come on guys that happens a lot of times with new planes, CNN only talks about because it is not a boeing,
34 LonghornDC9 : As someone who is studying to be an engineer and consequently learning from some of the best minds in engineering, ANY time you have a big, new, compl
35 Reggaebird : Yeah but flying building a reliable plane isn't "rocket science"! Reggaebird
36 StoutAirLines : No, the only mistake here is your post filled with pointless sarcasm. Try following the rules for a change and be respectful of others. Based on my e
37 Col : Don't know what it is, let me think....... Probably just me.
38 StoutAirLines : It is. You seem very angry all the time. Khobar is entitled to his opinion just as anyone else here is. Anyway, this sort of event should just never
39 Post contains images MigPilot : Even mature designs like the 777 or A330 have a reliability of around 99%. in fact this means that each 100 flight there IS a problem and the flight m
40 Qantas787 : All arguments aside, I wonder if this type of situation would turn an airline thinking of buying a small fleet of 380's sour on the idea. It is just s
41 Post contains images PlaneHunter : Ok, why don't you show us the machine and the "people" who have never failed? Which airline employs "average Joes" for aircraft maintenance? Time to
42 EK413 : To answer your question... YES... Your being too harsh! They could, should add an additional B772 service to cover the stranded pax SIN-SYD-SIN but i
43 Post contains links Swallow : It was 9V-SKA. The fuel pump has been fixed and the aircraft is back in service. Airbus says that the aircraft involved was SIA’s first A380 (MSN00
44 ASFlyer81 : BOEING will learn from all the mistakes from the big bus! and make the 747 much better and smarter,i cant wait the for new 748 to come out if it ever
45 Leskova : Well... they built a plane that's gone tech for the first time four months after entering service... I'd call that pretty reliable. Lots of aircraft
46 Post contains images Astuteman : I'm hoping that EVERY airliner falls into this category Yes you are, but that was as inevitable as it is indefensible. Someone was going to be. Regar
47 Post contains images Cpd : True. This problem, that would have made the A380, statistically speaking, the most unreliable plane in the world would it not? Based on the number i
48 SailorOrion : It did? Nevertheless it has a 100% success rate (12 Launches, 12 Successes) and the only problem I'm aware of was a loss of thrust on engine 5 of the
49 Post contains images SKA380 : I can assure you that they know what they're doing. When you have a faulty fuel pump, then replacing that specific pump is #1 in fault isolation. Whe
50 Post contains images A388 : Correct. It is impossible to know when something fails, no matter whether it's a brandnew aircraft or a used aircraft. Agreed, this failure is nothin
51 PW100 : From an engineering point of view in terms of vehicle weight . . . ? Weight is so more criticale on the launch vehicle, considering vehicle weight vs
52 FXMD11 : Interesting that a Fuel Pump can make such big news. I have changed a "few" over the last years and most of them on US manufactured Aircrafts. About 2
53 Cruiser : If you read my previous post (Post #30), there are a number of airlines who will ultimately take delivery of 5 A380's. With just five airplanes, and
54 EDICHC : IIRC there were 13 launches of the Saturn V. 2 unmanned Apollo's, 4 & 6 then the manned Apollo's 8-17 (Apollo 7 was a Saturn 1b) and the unmanned lau
55 Post contains images Khobar : Of course they don't do a "D" check. Their actions did not solve the problem, thus their plan of action was incorrect, and as such it was not based o
56 PlaneHunter : Ok, then SQ should probably start to accompany every scheduled A380 pax flight with an empty spare aircraft. And btw - who says the AF1 planes have b
57 Coa747 : All new aircraft have teething problems. It is just the way things go. Sometimes its the same recurring problem. Sometimes these problems last for a v
58 Post contains images LonghornDC9 : Yes Sir!!! Ya'll, it seems that several people on here are missing a very important distinction. The A380 is a brand new aircraft! Had this been an a
59 Col : I don't think anyone is going to be more disappointed than SQ about this situation. Having said this, I have read the article and read comments here,
60 Barbarian : There you go again jumping to your conclusions.... A faulty fuel pump was diagnosed as the problem. A new pump was fitted. The new pump failed to sol
61 Post contains images Ikramerica : I think it's hilarious that people are arguing that the A380 shouldn't ever go tech. That would be impossible. And it's not a smudge, black mark, or a
62 Post contains images Khobar : You asked a question, I provided an answer. Ah, okie dokie... Then by the same standard we must now question SQ's claim regarding the reliability of
63 Post contains images Mariner : How so? The only reason this is being discussed is because it is the A380. mariner
64 PlaneHunter : Sure, referring to special government operations, not commercial airline operations. Do you want to tell us that problems with shielded AF1 aircraft
65 Prebennorholm : To put this into perspective: This first "non-starter" must mean an A380 dispatch rate around 99% so far. If there are 5,000 B737s out there, and they
66 Singapore_Air : I can assure you that your statement is in error my good Sir. Maybe you could enlighten Singapore Airlines, Singapore Airlines Engineering Company an
67 SailorOrion : Technically, the Skylab booster was not a Saturn V, but a Saturn INT-21 (SIC + SII). I kind of forgot the Apollo 6 problems, so we have 11 full succe
68 Post contains images MigPilot : I think you are well aware that reliability is less depending on the question if new or used aircraft. Most important is the ‘learning curve’ by
69 Khobar : Sorry, but no. These discussions come up from time to time involving airlines that don't fly the A380 and don't have the A380 on the horizon. The onl
70 Singapore_Air : Would you kindly correct me and clarify?
71 Khobar : The back-up plan referred specifically the lack of planning that led to an inadequate relief flight that left 9 hours late and a bunch of people bein
72 Post contains links and images LonghornDC9 : Quoting Khobar (Reply 62): These are brand new in the sense that they are not used, but not brand new in the sense of being fresh off the assembly/fin
73 David_itl : Is the planning you would have preferred is for them to have 1 spare 747 and 1 spare 777 at SIN and similar spare aircraft at SYD, just in case. Then
74 Bongodog1964 : Any person who has studied electrical or mechanical engineering, will at some point have had a "failure curve" explained to them. In essence this cur
75 Mariner : Sorry, but yes. Aircraft go tech every day. There is seldom an entire thread in a.net about it. "From time to time"? That suggests there is something
76 Jbernie : Nope we are just saying that the A380 poses new problems for those Airlines who will be using it. Until they get more of the planes in service almost
77 SKA380 : So you can predict exactly when the fuel pump in your car will fail? And you have a spare car in your garage, just in case your spare fuel pump (also
78 Col : David, don't waste your time. When I see a complaint from one of the stranded passengers that they were badly treated by SQ, then we know plan B did
79 PM : Did you see Richard Aboulafia's headline this week? "Technical problems ground 50% of entire in-service A380 fleet!"
80 Zeke : Nothing wrong essentially with that, the aircraft was delayed. But as Richard describes himself as "a long time A3XX atheist (lately converted to an
81 Post contains images Wolflair : SQ plan (and any contingency plan) relies on certain assumptions that should be valid 90%+ of the times. Assumptions (my best guesstimate) are: there
82 Cpd : When the 787 gets going and has its first problem - he will be able to write: "Technical problems ground 100% of the entire B787 fleet!" After all, i
83 Post contains images Scipio : It all depends. I've been confronted with tech issues on A320 family aircraft on a few occasions. Typically, when it happens at one of the airline's
84 Khobar : I did understand you the first time, but you also have to consider the plane in question is nearly two years old and did not spend all that time sitt
85 Post contains links and images Moo : It was even worse when the 747 entered service - the EIS flight of the 747-100 was canceled because of engine problems, and it took Pan Am 6 hours to
86 Barbarian : yes, and of course i wont. the problem and the resolution will be released if and when SQ/Airbus decide to do so. you wouldn't really expect me to do
87 Mariner : The title of this thread is: "SIA A380 Fuel Pump Problem" If the problem is the fuel pump, then it would seem to me to be about an aircraft going tec
88 Ikramerica : Actually, we can because the end result, people stranded, makes all the other machinations less meaningful. And for an airline like SQ with the reput
89 MD11Engineer : Just a practical experience from the MD-11 (also concerning fuel pumps). All cockpit indication you'll get is that a fuel pump failed (this means the
90 PlaneHunter : The issue is clear: I asked which machines and which people never fail - you referred to AF1. However, this thread is about commercial aviation...so
91 Post contains links and images Moo : Heh, this is too good to pass up The question was asked - And the answer was given - Unfortunately, AF1 does not seem to live up to Khobars expectatio
92 PlaneHunter : Thanks for the link! PH
93 RayChuang : Actually, the A380 has been doing fairly well considering that it just only entered service. People forget the misery Pan Am had to suffer with the ea
94 Post contains images Khobar : You obviously didn't read the story the OP linked to. I knew you wouldn't. just because the course of action taken didn't solve the problem, doesn't
95 Post contains images Ikramerica : The first revenue flight was delayed by a day! The A380 has had great reliability. With only 1 frame in service at any one time with a team of mechan
96 Khobar : I stand corrected. Thank you for the link.
97 Prebennorholm : Of course the A380 has the potential to strand 30% more pax than a 747. And so what? That's the risk we all run when we go traveling. And it's really
98 Post contains images Col : Still going!!!! Surely we can talk about another plane going tech today or yesterday. This is old news, being flogged by a few, and I wonder why?????
99 Mariner : Oh, yes I did. Headline: "A380 grounded with fuel pump problem" First para: "Singapore Airlines said Tuesday an A380 superjumbo flight was canceled d
100 Farzan : If I had to get stranded in an airport l would consider my self lucky if it happend to be Changi Airport, and the new terminal 3.
101 Post contains images Khobar : I wouldn't need a spare car in the garage. I've had 0% failure rate for fuel pumps - gosh darn I'm good. Still flogging because some people insist on
102 Singapore_Air : No Singapore Airlines Group flights were cancelled yesterday.
103 Par13del : Ok, so let me throw two cents in. NW, B6, AA strand pax in the US big commotion on airliners.net all about the unprofessional attitude of the American
104 Mariner : Why would you assume I did not? Or do you want to parse it line by line? I'm game. It is not a very long piece and considerably less dramatic than yo
105 474218 : Its easy to know when something fails, it doesn't work anymore. What is impossible is to know when it will fail no matter how old the aircraft is. I
106 AirNZ : Hmm! I guess I really must be missing something if you're now claiming that you weren't talking about the A380!!! Sorry, but you're ludicrous suggest
107 AirNZ : Then if you correctly admit it happens all the time what, exactly, are you complaining so much about? Ah! there's the answer then. SQ and Airbus obvi
108 Post contains images Mark_D. : AirNZ ....an everyday event in aviation and you're making a song and dance of it simply because it's the A380 Far and away THE best summary of this he
109 Astuteman : To be fair, one of those wasn't the plane's fault. So that's 1 cancelled segment (segment?) out of 200+ Regards
110 Post contains images Ikramerica : No, 2. Unless you know a magical way for an A380 to appear in SYD to fly back to SIN after the SIN-SYD is canceled due to a fuel pump and a 744 is se
111 Post contains links HKGKaiTak : Read Post #2 in this thread and see what a J class pax from the last time the A380 was grounded went through ... http://www.busaustralia.com/forum/vi
112 Rheinwaldner : I don't think that missed return flights appear in dispatch statistics for any aircraft thus don't do it for the A380! A plane that is not located in
113 EK413 : Yes, I agree with SQ... Reason being SQ have taken every avenue to accommodate stranded pax... To top it off I'm sure the stranded pax have been offe
114 Wolflair : AFAIK this shouldn't be considered a dispatch reliability issue: the a/c didn't failed, rather the ground crew. I cannot find the post, but when this
115 EmiratesUK : So is the full pump fixed now and the A380 flying again? I can't see what all the fuss is about.... aircraft go tech all the time!
116 Col : Thanks for the link. This is the same as my two experiences in SEL and SIN on 747/772. I would like to hear from Pax on the fuel pump issue, as they
117 ReidYYZ : I still don't get why this even made CNN? I'm just looking forward to the first time a 787 gets a wheel change and the inevitable "787 wheels known by
118 TristarSteve : Depends how you define dispatch rate! We have an engineering delay rate. It runs at around 99pc. That means that 1 plane in 100 is delayed for a tech
119 Post contains links Khobar : Thank you. Could you also tell me how often Singapore Airlines strands passengers? Is it an everyday occurrence as some have claimed, or is it a rare
120 Singapore_Air : Such information would be inappropriate to divulge on a public forum. However, if anyone wishes to believe that it's hundreds of passengers every day
121 Post contains links Moo : " target=_blank>http://www.spacewar.com/2004/0407041....html Not really, it was one of about several dozen stories regarding mechanical issues with AF
122 Post contains images Mariner : Actually, I had read the much longer version of the story in the Australian press before coming here and reading all of this version. You're still mi
123 Ikramerica : A flight that was scheduled to fly as an A380 was flown as a 744 due to a mechanical problem that grounded the A380. That counts. Otherwise, if the p
124 StoutAirLines : Yes, having backup aircraft really is a necessity and is what leading airlines have throughtout the world. As I mentioned earlier, UA would have had
125 Col : Just one would be nice. I have seen their plan when the plane goes u/s and hotels are available works first hand. I would just like to hear how bad t
126 Post contains images Khobar : Thanks. My search terms were too specific. From the article, "Air Force One suffered engine trouble Sunday, forcing President George W. Bush to delay
127 Moo : Or two different and separate events within a few days of each other? One on the Saturday detailing the flight was late to leave Hagerstown, Maryland
128 Singapore_Air : I'm vastly confused as to what some people's point actually is now.
129 AirNZ : I can tell you exactly......it certainly wouldn't even be on this board and you would never even have considered it worth mentioning. You know that j
130 AirNZ : I'm actually afraid to ask, but why? Surely an a/c can go tech whether it be with with NW or SQ, so why are you so blatantly discriminating?
131 474218 : When was this problem with AF1 supposed too have happened? The President Bush was in African from Friday the 15th thorough Thursday the 21st so it wa
132 Smeg : This fact that this thread has managed to divert from the A380 and SQ, through Hard disk drives and car mechanics 101, to the Saturn V and AF1 has int
133 Col : SQ should have called them, then maybe they would have got to their destination a few hours late. I guess we are talking about that blow up UA 747 on
134 StoutAirLines : Thanks for the sarcasm. Any contingency plan starts with putting passengers on other flights including those of competing airlines. Was there a point
135 Moo : Try actually reading the links I posted, they all have dates on the stories contained within.
136 EmiratesUK : So.... is the fuel pump fixed? and is the A380 flying again.... surley thats the main thing... not all this talkk about Hard Drives and Car Mechanics!
137 AirNZ : Oh but wait, you rather conveniently made no mention of this this 'contingency' plan when you very clearly made the unequivocal statement that "UA wo
138 Oldtimer : I have found this a fascinating thread, you have the majority of subscribers(most with experience and technical knowhow) versus a couple who by their
139 Col : You are welcome. If you read the news article it obviously shows that they thought they had the remedy, new pump. So all pax wanted to go on the 380,
140 StoutAirLines : I was relating the plan of action to what SQ was experiencing where seats weren't available on other airlines or other flights. I assumed you'd be ca
141 StoutAirLines : I am in the airline industry. MRO. And I have been in the aerospace industry for over 26 years. Did you have any other unfounded accusations for toda
142 Oldtimer : If you read the first part you quoted it did say "going by their profile" , An IT Manager does not make you either a pilot or engineer. Yes I do know
143 Mariner : Once again - the story, as stated in the headline and in the first para, is about a problem with the A380. The only reason the failure of a fuel pump
144 Khobar : Not true - we've seen these stories before regarding other airlines that have nothing to do with the A380. You know it, I know it, and just about eve
145 Post contains images Mariner : I did. mariner
146 Post contains images Singapore_Air : Oooh. Are you (Simpsons) "absolutely positutely" sure about this?
147 Ikramerica : So are you "not" saying that the A380 in the shop was there due to an unscheduled, and as yet, unpublicized maintenance to repair an unreported probl
148 StoutAirLines : And does your disdain for all things American qualify you to speak intelligently on airline operations? I have worked in the aerospace industry and a
149 Oldtimer : You are wrong again, I have a lot of experience with UA. If you care to read my other posts you will find I am far from anti American. No, I do not l
150 StoutAirLines : Aren't we getting a bit sidetracked here? Now, we're talking about whether I'm saying that UA is better than SQ? Look, I would not try to portray UA
151 Khobar : "The second A380 was in for routine pre-entry into service maintenance, which was already planned," according to Stephen Forshaw, Singapore Airlines'
152 Col : Best comment I have seen for a long time. SQ is an airline, no matter how good their service is their planes breakdown. Now until we see comments fro
153 Blrsea : I haven't read through all posts in the thread. Has the problem been fixed now? Any idea what the problem was? How long was the AOG ?
154 Khobar : Wow... The problem was easily remedied and, yes, we do know what the problem was - a relay board.
155 Post contains images Maersk737 : Before this discussion is over, the SIA A380 in question, could easily have had a second fuel pump problem Cheers Peter
156 Mariner : And "malign intent" show show you the definition that I apply to it within the (curious) context that you used it. You may not like the answer - it m
157 Khobar : There's nothing to like or dislike with your answer. You've said when you wouldn't use the word with mention of malign intent revealing that you beli
158 Post contains images Mariner : You're welcome. mariner
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