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NWA Outsourced Stations  
User currently offlineCMHARJ From United States of America, joined Aug 2007, 127 posts, RR: 1
Posted (6 years 9 months 1 week 3 days 7 hours ago) and read 2825 times:

Let's say the DL/NW merger were to go through. The NWA stations that got outsourced are still technically mainline stations, but just outsourced employees. If the merger were to go through, will the NW mainline employees that got outsourced be called back with having their job positions back.

36 replies: All unread, showing first 25:
 
User currently offlineBurnsie28 From United States of America, joined Aug 2004, 7558 posts, RR: 8
Reply 1, posted (6 years 9 months 1 week 3 days 6 hours ago) and read 2776 times:



Quoting CMHARJ (Thread starter):
The NWA stations that got outsourced are still technically mainline stations, but just outsourced employees

Many of the stations the mainline employees took the severance package, for instance in FAR, out of like the 20 people that were stationed there, two are left and work for worldwide. None in Colorado Springs are left, many are gone and didn't just switch uniforms, its possible but i hope they only open it to former mainline employees if it does go back because a lot of the stations suck, COS for instance has some of the worst customer service people there. Underwing isn't bad at all but the CSA's are some of the worst that i encountered. Same goes with MDT.



"Some People Just Know How To Fly"- Best slogan ever, RIP NW 1926-2009
User currently offlineNWcsaMSY From United States of America, joined Feb 2008, 19 posts, RR: 0
Reply 2, posted (6 years 9 months 1 week 3 days 5 hours ago) and read 2696 times:

Its possible but not likely. NW has admitted internally that they made a huge mistake in going the outsourced route however, it has saved us alot of money in the long run. I work with 2 guys whos stations they used to work in are outsourced.

User currently offlineNWAESC From United States of America, joined Aug 2007, 3391 posts, RR: 9
Reply 3, posted (6 years 9 months 1 week 3 days 4 hours ago) and read 2662 times:

I think you may see a sort of hybrid (at least for us on the NWA side) wherein the above wing folks come back, but the ramp stays farmed out.

That aside, if nothing else, I imagine that those furloughed in CVG and SLC would/should be able to come back.



"Nothing ever happens here, " I said. "I just wait."
User currently offlineDeltaL1011man From United States of America, joined Sep 2005, 9672 posts, RR: 14
Reply 4, posted (6 years 9 months 1 week 3 days 1 hour ago) and read 2560 times:



Quoting NWAESC (Reply 3):
I think you may see a sort of hybrid (at least for us on the NWA side) wherein the above wing folks come back, but the ramp stays farmed out.

like what DL's does with DGS?



yep.
User currently offlineBobnwa From United States of America, joined Dec 2000, 6517 posts, RR: 9
Reply 5, posted (6 years 9 months 1 week 2 days 21 hours ago) and read 2498 times:



Quoting NWcsaMSY (Reply 2):
Its possible but not likely. NW has admitted internally that they made a huge mistake in going the outsourced route however,

When and where did NWA admit internally it was a huge mistake?


User currently offlineBurnsie28 From United States of America, joined Aug 2004, 7558 posts, RR: 8
Reply 6, posted (6 years 9 months 1 week 2 days 18 hours ago) and read 2411 times:



Quoting DeltaL1011man (Reply 4):
like what DL's does with DGS?

Yes but DGS is a Delta company technically.

Quoting NWAESC (Reply 3):
I think you may see a sort of hybrid (at least for us on the NWA side) wherein the above wing folks come back, but the ramp stays farmed out.

I think thats better then nothing, the folks that have taken over many stations don't have any common sense or know what to do when something out of the ordinary comes up.

Quoting NWcsaMSY (Reply 2):
Its possible but not likely. NW has admitted internally that they made a huge mistake in going the outsourced route however, it has saved us alot of money in the long run. I work with 2 guys whos stations they used to work in are outsourced.

I hadn't seen much, I know they were frusturated that they did it so quickly in some cases. Either way the outsourcing IMO especially in certain markets was a bunch of BS.



"Some People Just Know How To Fly"- Best slogan ever, RIP NW 1926-2009
User currently offlineSNCntry32 From United States of America, joined Jan 2007, 1520 posts, RR: 0
Reply 7, posted (6 years 9 months 1 week 2 days 18 hours ago) and read 2399 times:

I was in OKC and it used to be a mainline station, now a 9E station. There was a lady there who had been there for years, and NW closed up shop, she switched uniforms and she went from making $25 bucks an hour ish to about $11...

I felt so bad for her, but the powers at be felt it was best. Some outsourced stations are fine IMHO, and some are complete wrecks, like TUL.

Quoting Burnsie28 (Reply 6):
Either way the outsourcing IMO especially in certain markets was a bunch of BS.

Follow the money. It saved NW money and they have demonstrated with other labor groups that it does matter how many jobs could and will be lost, as long as it saves them money. I mean, NW has to be the only carrier that does not give you any snacks any more, or am I kidding myself? Who can do it the cheapest? WFS? XJ? 9E? NW? Why pay someone $25 an hour when you can have another company do it cheaper...

Quoting Burnsie28 (Reply 6):

I think thats better then nothing, the folks that have taken over many stations don't have any common sense or know what to do when something out of the ordinary comes up.

Your comment is a slap in the face to outsourced stations that do a fine job.



Long Live Memphis!
User currently offlineNwaesc From United States of America, joined Aug 2007, 3391 posts, RR: 9
Reply 8, posted (6 years 9 months 1 week 2 days 17 hours ago) and read 2375 times:



Quoting SNCntry32 (Reply 7):
and some are complete wrecks, like TUL.

TUL wasn't outsourced; it wasn't staffed by mainline employees.



"Nothing ever happens here, " I said. "I just wait."
User currently offlineSNCntry32 From United States of America, joined Jan 2007, 1520 posts, RR: 0
Reply 9, posted (6 years 9 months 1 week 2 days 16 hours ago) and read 2344 times:



Quoting Nwaesc (Reply 8):
TUL wasn't outsourced; it wasn't staffed by mainline employees.

TUL is a 9E station... And its a wreck.



Long Live Memphis!
User currently offlineNWAESC From United States of America, joined Aug 2007, 3391 posts, RR: 9
Reply 10, posted (6 years 9 months 1 week 2 days 16 hours ago) and read 2302 times:



Quoting SNCntry32 (Reply 9):
TUL is a 9E station

I know.

Maybe it's semantics, but I don't consider Airlink stations that were staffed by Airlink "all along" to be outsourced.



"Nothing ever happens here, " I said. "I just wait."
User currently offlineCOERJ145 From United States of America, joined Jun 2005, 1421 posts, RR: 1
Reply 11, posted (6 years 9 months 1 week 2 days 16 hours ago) and read 2293 times:



Quoting SNCntry32 (Reply 7):
I mean, NW has to be the only carrier that does not give you any snacks any more, or am I kidding myself? Who can do it the cheapest? WFS? XJ? 9E? NW? Why pay someone $25 an hour when you can have another company do it cheaper...

NK, SB(Skybus) don't at all(not even a free beverage), and I know UA doesn't on their sub 800mi flights.


User currently offlineAeroMojo From United States of America, joined Feb 2008, 104 posts, RR: 0
Reply 12, posted (6 years 9 months 1 week 2 days 15 hours ago) and read 2276 times:



Quoting SNCntry32 (Reply 7):
some are complete wrecks, like TUL

This is true, Tulsa NW is operated by Pinnacle above wing and below and they are the laughing stock of this station. They even leave their customers standing at the counter for hours on end just to make a baggage claim while they meander in their breakroom!

Quoting SNCntry32 (Reply 7):
Why pay someone $25 an hour when you can have another company do it cheaper...

As for outsourcing a station, wether its inside or out, and only pay your people $9 an hour your going to get a S**ty product! You get what you pay for these days.



well...atleast I'm not trapped in some office building, in a cubicle, behind a computer, & under flouresent lights all d
User currently offline757ops From United Kingdom, joined Feb 2006, 318 posts, RR: 0
Reply 13, posted (6 years 9 months 1 week 2 days 14 hours ago) and read 2226 times:

What about London/Heathrow?? Will it be 100% KL staff as I have seen no job vacancies for any positions there?!

User currently offlineSNCntry32 From United States of America, joined Jan 2007, 1520 posts, RR: 0
Reply 14, posted (6 years 9 months 1 week 2 days 14 hours ago) and read 2221 times:



Quoting NWAESC (Reply 10):
Maybe it's semantics, but I don't consider Airlink stations that were staffed by Airlink "all along" to be outsourced.

Pinnacle really isnt NW Airlink anymore, its more Pinnacle Airlines, like Mesaba Airlines.

Quoting AeroMojo (Reply 12):
They even leave their customers standing at the counter for hours on end just to make a baggage claim while they meander in their breakroom!

I can believe this, but I know that a lot of 9E stations are poorly staffed.



Long Live Memphis!
User currently offlineBobnwa From United States of America, joined Dec 2000, 6517 posts, RR: 9
Reply 15, posted (6 years 9 months 1 week 2 days 13 hours ago) and read 2177 times:



Quoting 757ops (Reply 13):
What about London/Heathrow?? Will it be 100% KL staff as I have seen no job vacancies for any positions there?!

NWA has not had passenger employees in Europe since the KLM joint venture, which was about 10 years. The same with KLM in the US where it has zero employees.


User currently offlineNWAESC From United States of America, joined Aug 2007, 3391 posts, RR: 9
Reply 16, posted (6 years 9 months 1 week 2 days 11 hours ago) and read 2125 times:



Quoting Bobnwa (Reply 15):
NWA has not had passenger employees in Europe since the KLM joint venture, which was about 10 years.

Not passenger per se, but the agents at LGW cargo were still NWA as of a few years ago. I had a friend that worked there, but have lost touch with him...

Any idea if they're still there, or did they eventually switch as well?



"Nothing ever happens here, " I said. "I just wait."
User currently offlineRunway23 From US Minor Outlying Islands, joined Jan 2005, 2216 posts, RR: 35
Reply 17, posted (6 years 9 months 1 week 2 days 11 hours ago) and read 2103 times:



Quoting 757ops (Reply 13):
What about London/Heathrow?? Will it be 100% KL staff as I have seen no job vacancies for any positions there?!

It will be KGS (KLM Ground Services Ltd.). LHR is kind of a weird one for AF/KL. Both have their independently set up ground handling companies (AFSL/KGS). I'd expect to see both operations merged once AF goes to T4. The potential for cost savings will be there once that happens.


User currently offlineBobnwa From United States of America, joined Dec 2000, 6517 posts, RR: 9
Reply 18, posted (6 years 9 months 1 week 2 days 11 hours ago) and read 2103 times:



Quoting NWAESC (Reply 16):
Not passenger per se, but the agents at LGW cargo were still NWA as of a few years ago. I had a friend that worked there, but have lost touch with him...

Any idea if they're still there, or did they eventually switch as well?

I know about the cargo people, and that was why I was careful to say passenger employees. As far as I know the NWA cargo employees are still around in Europe. The cargo side of the business has never been part of the joint venture, which also includes flights from Canada and Mexico by the way.


User currently offlineGlobeTrekker From Netherlands, joined Dec 2003, 851 posts, RR: 15
Reply 19, posted (6 years 9 months 1 week 2 days 9 hours ago) and read 2037 times:

KGS (KLM Ground Services) will handle NW flights out of LHR. At AMS KLm also handles NW of course, but they do have a dedicated team of KLM agents specializing in NW flights only. There is also a NW Station Manager at AMS.

Globe Trekker



The World Is A Book And Those Who Do Not Travel Read Only A Page
User currently offlineNorthwestair From Poland, joined Jul 2001, 648 posts, RR: 4
Reply 20, posted (6 years 9 months 1 week 2 days 8 hours ago) and read 2001 times:



Quoting SNCntry32 (Reply 7):
I was in OKC and it used to be a mainline station, now a 9E station. There was a lady there who had been there for years, and NW closed up shop, she switched uniforms and she went from making $25 bucks an hour ish to about $11...

I felt so bad for her, but the powers at be felt it was best. Some outsourced stations are fine IMHO, and some are complete wrecks, like TUL.

When OKC went from NW to 9E there were like 4 of us that switched uniforms. I went to 9E as a Customer Service Manager. I was a Supervisor with NW.My pay cute was about $10,000 a year. I lasted for 6 months cause I didn't like how 9E Upper Management Treated me and my employees. I got into some arguements with the VP of Ground Op's many times. I couldn't stand Mr. Elander. I would ask and plead with him to send me more employees or send me help cause we including myself would work 5 employees in a station at a time. They would expect the Manager to work as an agent and then also stay late to finish your Manager Duties. Now I'm at CO making almost half of what I used to make at Northwest and 9E but I enjoy it so much better. Granted I am a Lead on the Ramp.



I don't care who you fly just as long as you fly
User currently offlineBurnsie28 From United States of America, joined Aug 2004, 7558 posts, RR: 8
Reply 21, posted (6 years 9 months 1 week 2 days 8 hours ago) and read 1992 times:



Quoting SNCntry32 (Reply 7):
Your comment is a slap in the face to outsourced stations that do a fine job.

hence why i said SOME.

Quoting GlobeTrekker (Reply 19):
There is also a NW Station Manager at AMS.

Yep, I believe there are a few NW managers in Amsterdam, I saw atleast one of them when I was flying out of AMS to MSP.

Quoting GlobeTrekker (Reply 19):
At AMS KLm also handles NW of course, but they do have a dedicated team of KLM agents specializing in NW flights only.

Are you sure they only do NW flights? Because i saw some of them do an Iran Air flight after an NW flight or are only so many qualified to do NW flights.



"Some People Just Know How To Fly"- Best slogan ever, RIP NW 1926-2009
User currently offlineNorthwestair From Poland, joined Jul 2001, 648 posts, RR: 4
Reply 22, posted (6 years 9 months 1 week 2 days 8 hours ago) and read 1982 times:



Quoting Burnsie28 (Reply 21):
Yep, I believe there are a few NW managers in Amsterdam, I saw atleast one of them when I was flying out of AMS to MSP

I thought there was a KLM Employee at NW HDQ in MSP.



I don't care who you fly just as long as you fly
User currently offlineNorthwestair From Poland, joined Jul 2001, 648 posts, RR: 4
Reply 23, posted (6 years 9 months 1 week 2 days 8 hours ago) and read 1973 times:



Quoting Nwaesc (Reply 8):
TUL wasn't outsourced; it wasn't staffed by mainline employees.



Quoting SNCntry32 (Reply 9):
TUL is a 9E station... And its a wreck

I think back in the 80's TUL was a Mainline Station employeed with NW Mainline employees then it went to 9E when NW pulled all Mainline flights and replaced them with Express One which is now Pinnacle Airlines.



I don't care who you fly just as long as you fly
User currently offlineNWcsaMSY From United States of America, joined Feb 2008, 19 posts, RR: 0
Reply 24, posted (6 years 9 months 1 week 2 days 6 hours ago) and read 1905 times:



Quoting Bobnwa (Reply 5):

Did Krystal Knotec visit BOS? When she visited MSY back in October, she told us in the meeting that NWA had made a poor choice in the way it handled some stations during the bankruptcy.


25 Post contains images AeroMojo : Well, not much has changed. The people there are still treated like crap. Most agents there get cheated out of there OT for straight time and they ru
26 CMHARJ : From what I understand, 9E and XJ are under the Railroad Labor Act, which means you get screwed over. They do not pay you overtime for anything over
27 Northwestair : OKC is still cross utilized but the 9E employees don't have much experience. When it was all Mainline employees, the most Junior person had 5 years w
28 NWAESC : A statement that applies to all 4 hour rule cities (actually to all of the now closed stations). Agreed again. I think it's important to note for any
29 CMHARJ : Let's say DL/NW were to merge and OKC is a DL mainline station. What employees would be working alongside the DL employees, the 9E employees or the NW
30 Nwaesc : Very good question. Ideally, it'd be NW mainline agents again.Those that took the severance have, in essence, resigned. However, they could hire back
31 Northwestair : It was really fun working my 10 years in OKC. You got to know a lot of the regular passengers. They would ask you how your kids were and the wife. We
32 NWAESC : I believe that's correct. I mentioned that I didn't think that many people would do so because they'd have to start all over again (re-establish seni
33 AeroMojo : What i mean is there are only about 3-5 agents there at any given time. They are out front checking people in pre-flight, then they shut down the cou
34 Post contains images AeroMojo : Yes, Thank you!
35 TOLtommy : Al airlines fall under the RAILWAY Labor Act. It sets work rules, and dictates how labor negotiations must be conducted. It'sd antiquated, but neithe
36 NWAESC : You don't remember the airlines' push for "baseball-style" arbitration a few years back?
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