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ZED Agreements  
User currently offlinePanAm747LHR From United States of America, joined Sep 2005, 232 posts, RR: 1
Posted (6 years 6 months 3 days ago) and read 5190 times:

Hi everyone-
Here's a question for all you non-rev savvy a.netters out there. I non-rev quite a lot when I'm not working, and have been wondering about the ZED program. I understand that it is up to two individual airlines to come to an agreement as to what their employee travel policy will be between one another. Nowadays many airlines have ZED agreements with one another, and usually the tickets have "VALID ALL ZED CARRIERS" written on them - this has made life for us non-revvers much much easier as a ticket from LHR to HKG is now valid on BA VS QF and CX. (I don't think NZ has a ZED agreement with anyone...) However, I know that some carriers have ZED agreements with some airlines and not others. For instance, between CO and MH I believe it is an ID-75, however for KL employees to travel on MH it is a standard Mid-level ZED fare. Why would CO and MH then not have a ZED agreement with each other (as CO and KL do...)? Isn't that the idea of the ZED program, that there is a more or less universal agreement between airlines regarding interline employee travel? Does anyone have a full list of airlines that are members of the ZED program? Any insight would be much appreciated.
Happy Flying,
Nick

32 replies: All unread, showing first 25:
 
User currently offlineAmtrakGuy From United States of America, joined Sep 1999, 500 posts, RR: 0
Reply 1, posted (6 years 6 months 2 days 23 hours ago) and read 5138 times:

I'm curious, is there any ZED agreement between the airlines and passenger railroad companies in Europe and Japan? If so, where can I find the info? Thanks.

User currently offlineZeke From Hong Kong, joined Dec 2006, 9025 posts, RR: 75
Reply 2, posted (6 years 6 months 2 days 23 hours ago) and read 5125 times:



Quoting PanAm747LHR (Thread starter):
Isn't that the idea of the ZED program, that there is a more or less universal agreement between airlines regarding interline employee travel? Does anyone have a full list of airlines that are members of the ZED program? Any insight would be much appreciated.

No ZED is not universal, you still need to have interline agreements between airlines, as the eligibility criteria differs.

The carrier issuing the ZED ticket will have a list of its "valid ZED carriers", that term will mean different things say if SQ issues the ticket or CX did.



We are addicted to our thoughts. We cannot change anything if we cannot change our thinking – Santosh Kalwar
User currently offlineB757capt From United States of America, joined Feb 2004, 1374 posts, RR: 0
Reply 3, posted (6 years 6 months 2 days 20 hours ago) and read 4994 times:



Quoting AmtrakGuy (Reply 1):
I'm curious, is there any ZED agreement between the airlines and passenger railroad companies in Europe and Japan? If so, where can I find the info? Thanks.

Boy would that be nice! I could avoid the departure tax out of London.



The views written by this user are in no manner the views of my employer and should not be thought as such.
User currently offlineRivet42 From United Kingdom, joined Aug 2005, 818 posts, RR: 1
Reply 4, posted (6 years 6 months 2 days 19 hours ago) and read 4957 times:



Quoting AmtrakGuy (Reply 1):
I'm curious, is there any ZED agreement between the airlines and passenger railroad companies in Europe and Japan? If so, where can I find the info? Thanks.

Not that I ever heard of, but it would be based on interline arrangements if it exists, so you'd have to check the individual relationships between airlines and railway operators.

The ZED arrangements available to you as an airline employee will depend upon the relationship that your employer has with other airlines, and your employer should be able to provide you with a full description of those. If your employer (airline) belongs to an alliance such as Star, oneWorld or Skyteam, for example, then there will almost certainly be preferential ZED (or other) agreements with your alliance partners.

Air NZ is a special case because they (the last time I checked) still maintain ID90 subload (non-rev) agreements rather than entering the ZED system; funnily enough ID90 can be cheaper than the equivalent ZED fare, depending on the sector length.

There is a website that provides general ZED information, fare lookups (based on your own airline, which is specified when you log-on), and non-aviation discounts - ZED Web. Your employer will have a generic logon id and password for you to use on this website. It's not difficult to work out, but it's not for me to tell you what it is (surely your employer has provided you with a ZED guide???).

In general, the ZED system has been promoted by a number of airlines in recent years to simplify the interline business, but it is entirely up to each individual airline to join ZED or not, and to decide what kind of ZED arrangement to set with each of their interline partners. It doesn't automatically follow that all airlines in ZED will have a ZED arrangement with each other, as historically many interline agreements were based on special relationships and/or route pooling, and some of those agreements may not fit within the strict guidelines of ZED. A good example is the 'face-value' agreement, where a subload (or other) ticket on airline 'a' may be accepted at 'face-value' on airline 'b' without endorsement. Such validity has to be explicitly stated on a ZED ticket (as you mentioned in your opening post), which is not the same thing.

In all cases regarding subload travel, you should always refer back to your own airline for the most up-to-date and accurate information.They have the final word in what has been agreed with who, and at what price.

Riv'



I travel, therefore I am.
User currently offlineSean-SAN- From United States of America, joined Aug 2002, 769 posts, RR: 1
Reply 5, posted (6 years 6 months 2 days 19 hours ago) and read 4947 times:

When I worked at US Airways, we used to use our ZED tickets on United all the time, even though we didn't have an agreement with them. Usually the ticket agents are too busy to worry/check the agreement in the computer, or just don't care. In anycase, United still gets paid anyways, so no biggy. This works best on flights from ORD, because if UA denies you, you can just go use AA.

User currently offlineFlyingcat From United States of America, joined May 2007, 541 posts, RR: 0
Reply 6, posted (6 years 6 months 2 days 18 hours ago) and read 4911 times:



Quoting Sean-SAN- (Reply 5):
When I worked at US Airways, we used to use our ZED tickets on United all the time, even though we didn't have an agreement with them.

Must have been a while ago. US had an agreement even before the HP merger.


User currently offlineMitchell Gant From Montserrat, joined Aug 2000, 253 posts, RR: 0
Reply 7, posted (6 years 6 months 2 days 16 hours ago) and read 4848 times:

It is not safe to assume that all ZED carriers will accept a ZED fare ticket for the same city pair. More often than not I have had Airline B reject my ZED ticket on Airline A for the same city pair. My advice is to get back-up passes on Airline B and then refund the unused ticket later. It's much better alternative than waiting for your airline's ATO to open in the morning....assuming they have one at the airport you're in!

User currently offlinePanAm747LHR From United States of America, joined Sep 2005, 232 posts, RR: 1
Reply 8, posted (6 years 6 months 2 days 16 hours ago) and read 4836 times:



Quoting Mitchell Gant (Reply 7):
It is not safe to assume that all ZED carriers will accept a ZED fare ticket for the same city pair. More often than not I have had Airline B reject my ZED ticket on Airline A for the same city pair. My advice is to get back-up passes on Airline B and then refund the unused ticket later. It's much better alternative than waiting for your airline's ATO to open in the morning....assuming they have one at the airport you're in!

Mitchell-
One solution I've found to this problem is - if your airline has a ZED agreement with more than one carrier on a given route (LHR-HKG for example) then, what I would do is have them write the following. Let's say the ticket is issued on VS. Under VS, I have them write "VALID ALL ZED CARRIERS - INCL BA QF CX." This might help you out.

Nick


User currently offlinePa747sp From Australia, joined Jan 2008, 230 posts, RR: 0
Reply 9, posted (6 years 6 months 2 days 16 hours ago) and read 4813 times:

I believe that NZ doesn't particpate in the ZED agreements due to tax issues in NZ (Fringe Benefit Taxation)


Nothing seems as good since the VC10.
User currently offlineJeremy From United States of America, joined May 2001, 668 posts, RR: 1
Reply 10, posted (6 years 6 months 2 days 15 hours ago) and read 4773 times:



Quoting Mitchell Gant (Reply 7):
More often than not I have had Airline B reject my ZED ticket on Airline A for the same city pair.

Sorry that has happened to you.
It has never happened to me.
I just used a TP ZED ticket on an IB flight a few weeks ago. No questions asked, not even a second glance.



You are now free to be sexually harassed and then terminated for filing a complaint--Southwest Airlines to me.
User currently offlineNWcsaMSY From United States of America, joined Feb 2008, 19 posts, RR: 0
Reply 11, posted (6 years 6 months 2 days 15 hours ago) and read 4771 times:

Speaking of ZED's, what is SWA's base fare? When I go to the ZED webiste off of our site and price a fare from MSY-BHM I get $6.00 one way. I have been told by fellow co-workers that you cannot book a $12 r/t on them that $25.00 is the lowest base fare allowed.

User currently offlineSAN88 From United States of America, joined Jul 2006, 112 posts, RR: 1
Reply 12, posted (6 years 6 months 2 days 14 hours ago) and read 4745 times:



Quoting NWcsaMSY (Reply 11):
what is SWA's base fare

WN is new to ZED business, many of our agreements are changing from ID90 to ZED ever so slightly. I believe that $25.00 is correct in a sense of our lowest base fare per agreement with that Airline. Likewise most of our agreements are Zed Medium on other carries and the minimum we pay is $25.00. So it depends on ZL ZM ZH base fares.



sit on the Captain side when you fly into SAN
User currently offlineRwy04LGA From United States of America, joined Jul 2005, 3176 posts, RR: 8
Reply 13, posted (6 years 6 months 2 days 14 hours ago) and read 4715 times:



Quoting Mitchell Gant (Reply 7):
My advice is to get back-up passes on Airline B and then refund the unused ticket later. It's much better alternative than waiting for your airline's ATO to open

That's what I've planned to do. The unused tickets are completely refundable without penalty.


Delta just started ZED fares with NW, CO, and AS.

Hmm, Fairbanks? Now? Brrr. Fuhgeddaboudit!!  cold 



Just accept that some days, you're the pigeon, and other days the statue
User currently offlineEA CO AS From United States of America, joined Nov 2001, 13553 posts, RR: 62
Reply 14, posted (6 years 6 months 2 days 12 hours ago) and read 4671 times:
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ZED is good for longhaul international travel, but domestically, changing to ZED is more expensive for the most part.

Color me "not a fan" of ZED so far.



"In this present crisis, government is not the solution to our problem - government IS the problem." - Ronald Reagan
User currently offlineRivet42 From United Kingdom, joined Aug 2005, 818 posts, RR: 1
Reply 15, posted (6 years 6 months 2 days 9 hours ago) and read 4618 times:



Quoting Mitchell Gant (Reply 7):
It is not safe to assume that all ZED carriers will accept a ZED fare ticket for the same city pair.

I think that is a common misunderstanding of the system.

There are three ZED fare levels, ZL, ZM, ZH (ZED Low, Medium, High), and whilst a ZH ticket will cover you for ZL and ZM, a ZL ticket will only be valid on a ZL carrier. Not all airlines on a given route will use the same ZED fare, again it comes down to their historical interline arrangements and operational alliances.

Say for example, you work for airline 'AAA', who has ZED agreements on LHR-HKG with airlines 'BBB' and 'CCC'. The fare on 'BBB' is ZM, and the fare on 'CCC' is ZH. If your airline issues you with a ZM ticket for LHR-HKG, you can use it on 'BBB', but not on 'CCC', because they charge a higher fare.

You have two options in this scenario: you buy a ZH ticket, which you can then use on either airline (but may end up paying more than the required fare); or you buy one ticket at the ZM price, and one ticket at the ZH price, and refund whichever one you don't use afterwards.

In both cases, it is always a good idea to have the ticket include text like "... ZH, VALID ON BBB/CCC/etc..." as mentioned before. That always worked for me.

Riv'



I travel, therefore I am.
User currently offlineSabenapilot From Belgium, joined Feb 2000, 2714 posts, RR: 46
Reply 16, posted (6 years 6 months 2 days 8 hours ago) and read 4604 times:

I must say I am not a frequent user of ZED travel, but as has been mentioned already, it is best is to have the ticket clearly mention: VALID ON ZED CARRIERS. At least that's how I have always seen it done at our staff travel offices and I have been told it would convince carriers more easily to accept a ticket not issued originally on one of their flights.

Now, I have some questions regarding swapping airlines.

As Rivet42 has already mentioned, although most carriers charge you ZM, you occasionally are entitled to a ZL fare, whereas some carriers only accept ZH, which indeed can make it difficult or even impossible to swap between airlines with different ZED fares. Definitely something to look at before you leave, as alternatives may be limited by the fare you've selected.

Now, some other aspects of ZED travel which are not totally clear to me:

-) some carriers accept non-reving travel partners (meaning basically your non-cohabitating girl/boy friend), whereas others don't. How does this work then if you try to swap from a carrier which does accept travel partners to one which doesn't???
Your relationship isn't mentioned on the ticket, so basically there is no way the new carrier can know if you are co-habitating, is there?

-) And now a much more interesting one: How about re-routing?
I have been told it is possible to change the route of your flight for as long as you start and end at the same place and don't do (much) more miles (i.e. you stay within the same zone):
suppose I have a ZED on SQ: FRA-SIN-SYD, but the flight is full, yet I can get on the EK flight FRA-DXB-SYD.
How does it go then? Because I haven't paid any airport taxes for DXB and theoretically they might be higher than those at SIN.
And what if the second leg of the new flight is with another carrier? Is that still possible?
Let's take the same flight on SQ: FRA-SIN-SYD which is still full, yet I can get on the LH flight to AUH and then on with EY to SYD... is that possible as re-routing?

The above unclear situation as to re-routing is the reason I normally don't make use of ZED, unless I have a whole array of options to reach my destination without a stop-over, so I would be good to have it clarified.


User currently offlineDABZF From Germany, joined Mar 2004, 1200 posts, RR: 0
Reply 17, posted (6 years 6 months 2 days 7 hours ago) and read 4583 times:



Quoting Sabenapilot (Reply 16):
Your relationship isn't mentioned on the ticket, so basically there is no way the new carrier can know if you are co-habitating, is there?

... yes it is... it is mentioned with a mean of a travel group code. Not sure if it is same for all airlines but at least we have it.

In general you have to remember that if the airline you work for is using ZED they still might have ID-Interline agreements with airlines outside of ZED separately. At least my airline has many of them. Sometimes we even have separate ID-Agreeemts with another ZED carrier to make our (and theirs) benefits better to non-rev with each other.

To talk about the "flexibility" of the ZED or ID tickets in gereral it very much depends on the staff and local rules. I have flown BKK-CPH leg with a ticket SIN-FRA issued for LH. It all depends about the overall fare written on the ticket as well as very much of the person who checks you in as well as what are the local/airline rules as well as the airlines you have written on your tickets, sometimes it doesnt matter though.

What comes in to my mind I have also flown within Europe:
HEL-FRA (LH) with ARN-MUC (LH) ticket
HEL-STR (AY) with ARN-FRA (LH) ticket
BCN-MUC (LH) with LIS-FRA (LH) ticket



I like driving backwards in the fog cause it doesn't remind me of anything - Chris Cornell
User currently offlineSabenapilot From Belgium, joined Feb 2000, 2714 posts, RR: 46
Reply 18, posted (6 years 6 months 2 days 7 hours ago) and read 4568 times:



Quoting DABZF (Reply 17):
yes it is... it is mentioned with a mean of a travel group code. Not sure if it is same for all airlines but at least we have it.

It is? I am not sure I have seen that on any of our ZED tickets.
All there is 'hidden' in the travel code is the class, the IDZL/ZM/ZH fare and then your standby status, though you could be right.

Quoting DABZF (Reply 17):
In general you have to remember that if the airline you work for is using ZED they still might have ID-Interline agreements with airlines outside of ZED separately. At least my airline has many of them. Sometimes we even have separate ID-Agreeemts with another ZED carrier to make our (and theirs) benefits better to non-rev with each other.

Sure, which is what I normally use as it gives you a more defined set of rules under which you travel, but it is just that ID agreements don't come with the same amount of flexibility as ZED tickets, so it would be good to know just how flexible ZED really is, especially when you want to non-rev to places where you can only get through connecting at a hub. If indeed ZED allows you to swap airline and even connecting hub, then it is a great way to non-rev. If however, you find yourself stuck halfway because some ZED airline suddenly doesn't want to play the game any longer, then it can quickly turn into a nightmare.

The bottom line seems to be however that is pretty much depends on who is checking you in though, at least when you do more than just take a later flight on the same airline because the first one was full.

As far as I have experienced it, changing carrier on the same route can still be done quite easily if you have the ticket mention 'VALID FOR ALL ZED CARRIERS', but changing the destination or more importantly changing the intermediate hub stop (most of the times combined with a change of airline too then) is something which I would really like to see clearly explained to me before I'd try it. So far, I have not come accross a clear answer to this yet. Anybody who knows how it works?

Let's say I want to go to SYD for the purpose of this excercise.
The staff travel office advises me to take a ZED ticket on SQ and so I am forseen to fly with LH to FRA and from their with SQ to SIN and finally SQ.
Now, upon arrival at FRA, I find out the SQ flight is full. What then?
Can I go to EK and try it via DXB (or any other airline which serves FRA and SYD) or do I need to wait for the next SQ flight via SIN?


User currently offlineRivet42 From United Kingdom, joined Aug 2005, 818 posts, RR: 1
Reply 19, posted (6 years 6 months 2 days 6 hours ago) and read 4551 times:



Quoting Sabenapilot (Reply 18):
Let's say I want to go to SYD for the purpose of this excercise.
The staff travel office advises me to take a ZED ticket on SQ and so I am forseen to fly with LH to FRA and from their with SQ to SIN and finally SQ.
Now, upon arrival at FRA, I find out the SQ flight is full. What then?
Can I go to EK and try it via DXB (or any other airline which serves FRA and SYD) or do I need to wait for the next SQ flight via SIN?

I think that would be very difficult, if not impossible.

Remember that you will be (or should have been) issued with a ZED coupon for each sector, so you would have one ZED coupon for FRA-SIN, and one ZED coupon for SIN-SYD. Whilst you may be able to use the FRA-SIN coupon for an FRA-DXB flight due to the shorter distance (assuming that your airline has the same ZED agreement with SQ and EK), I cannot imagine that a SIN-SYD coupon would be accepted at DXB for DXB-SYD, because it is a much longer sector, and would fall into a higher fare band, even if it is the same ZED rating.

The advice given out by my own (former) staff travel office was to buy individual coupons for each alternative route - remember that they are all fully refundable afterwards, so you do not lose any money overall.

The guiding rule with subload travel is to remember to think of your route in terms of each individual sector, because you could be offloaded at any point, and will require coupons to deal with any such unplanned breaks of journey.

Hope that helps,

Riv'



I travel, therefore I am.
User currently offlineSabenapilot From Belgium, joined Feb 2000, 2714 posts, RR: 46
Reply 20, posted (6 years 6 months 2 days 6 hours ago) and read 4528 times:

Quoting Rivet42 (Reply 19):
Remember that you will be (or should have been) issued with a ZED coupon for each sector, so you would have one ZED coupon for FRA-SIN, and one ZED coupon for SIN-SYD. Whilst you may be able to use the FRA-SIN coupon for an FRA-DXB flight due to the shorter distance (assuming that your airline has the same ZED agreement with SQ and EK), I cannot imagine that a SIN-SYD coupon would be accepted at DXB for DXB-SYD, because it is a much longer sector, and would fall into a higher fare band, even if it is the same ZED rating.

Thank you, that actually makes a lot of sense.

Quoting Rivet42 (Reply 19):
The advice given out by my own (former) staff travel office was to buy individual coupons for each alternative route - remember that they are all fully refundable afterwards, so you do not lose any money overall. The guiding rule with subload travel is to remember to think of your route in terms of each individual sector, because you could be offloaded at any point, and will require coupons to deal with any such unplanned breaks of journey.

I have been told that it would actually even make sense to get coupons which greatly overlap, but this has always seemed strange to me.

In case of my above example, it would mean that to fly FRA-SIN-SID it might actually make sense to get following 2 coupons: 1 FRA-SIN and then a second one to SYD, however not starting at SIN, but nearer by your point of departure (let's say DXB) so that in case of re-routing through DXB, BKK or whatever), you don't find yourself stuck with a second coupon which is 'too short'. Obviously, this assurance will cost you some more dollars than, since you have planned on more miles, but the advantage is you don't have to carry around coupons for 10 different routings. Also, I have never tried it that way, because it then seems a guaranteed method to see your luggage lost, don't you think?

Coming to think of it: what about your luggage in case you do it the normal way: FRA-SIN-SYD in ZED?
Do you have to collect it in SIN and check in again for SYD? Or can that be checked through for you?

[Edited 2008-02-28 05:40:49]

User currently offlineRivet42 From United Kingdom, joined Aug 2005, 818 posts, RR: 1
Reply 21, posted (6 years 6 months 2 days 6 hours ago) and read 4508 times:



Quoting Sabenapilot (Reply 20):
Coming to think of it: what about your luggage in case you do it the normal way: FRA-SIN-SYD in ZED?
Do you have to collect it in SIN and check in again for SYD? Or can that be checked through for you?

Yes - travelling subload, your luggage will only be checked in one sector at a time, because there is no certainty that you will be able to travel on each subsequent sector. It also means, rather tiresomely, that you need to be able to exit through imigration at each transit point, which is less of an issue these days, as most places will grant a tourist visa on entry, but it needs to be kept in mind.

Overlapping coupons make sense if you can be certain that they will be accepted by whoever checks you in at each airport; however, you will end up spending more than you need to, so I would recommend buying FRA-SIN, FRA-DXB, SIN-SYD, DXB-SYD and v.v. for the return. You could of course go one way and return the other! And still cash in the unused coupons afterwards.

As a rule-of-thumb I would try and stick to routes where I had a choice of airlines, so that I did not have to change the routing, but just had to be flexible with the actual time of flying.

Riv'



I travel, therefore I am.
User currently offlineHALFA From United States of America, joined Jan 2004, 1354 posts, RR: 15
Reply 22, posted (6 years 6 months 2 days 2 hours ago) and read 4432 times:



Quoting Rivet42 (Reply 21):
Yes - travelling subload, your luggage will only be checked in one sector at a time, because there is no certainty that you will be able to travel on each subsequent sector.

This is not necessarily true in all cases. Last year, I wanted to use my LH ZED tickets to travel from ATH to LAX via either MUC or FRA. After checking the loads (with the help of a very helpful LH FRA based employee here on Anet), it was determined that the flights looked best from ATH-FRA-LAX. We were able to check our bags in ATH all the way to LAX, without any questions, and had no problems in FRA making our connections to LAX. I think it just depends on the situation.
Also, here at HA, we are looking into E ticket ZED. Do any of you have this option? I have been told that any future ZED agreements we make with other carriers will be E tickets and that most carriers are looking into this latest technology as well. It would be really interesting to see how this works. Anyone tried it yet?
HA's newest ZED partner is with Delta.

Aloha,
HALFA



Don't mess with Texas....We just may do that!
User currently offlineMaverick623 From United States of America, joined Nov 2006, 5595 posts, RR: 6
Reply 23, posted (6 years 6 months 1 day 23 hours ago) and read 4343 times:



Quoting HALFA (Reply 22):
Also, here at HA, we are looking into E ticket ZED. Do any of you have this option? I have been told that any future ZED agreements we make with other carriers will be E tickets and that most carriers are looking into this latest technology as well. It would be really interesting to see how this works. Anyone tried it yet?

The tech folks at US are currently figuring out how to program E-ticket ZED fares into our Employee Travel Center site.



"PHX is Phoenix, PDX is the other city" -777Way
User currently offlineTranspac787 From United States of America, joined Jul 2007, 3204 posts, RR: 13
Reply 24, posted (6 years 6 months 1 day 23 hours ago) and read 4335 times:

Quick question for any/all on here:

Does anyone have premium-class ZED fares available to them?? That is, can you buy Biz-class ZED's on other airlines?? I've heard that UA/AC have a C-class ZED agreement between them, but I'm not sure if it's true or not.


25 Maverick623 : US has a business-ZED agreement with LH and LX. It's almost double the price, but still dirt cheap if you can score a J-class seat.
26 HALFA : I'd like to take this one step further. Have any of you been upgraded to Business or First because economy was full using an economy ZED ticket? Or j
27 Jeremy : Yes Sir! I was using a VS ZED from SFO to LHR and was put in Upper Class. Without ZED, meaning IDs or Christmas Party passes, I have been bumped up b
28 Post contains images OHLHD : Yes, sometimes that happens. Usually nice. Brazil is great. In early 2006 I stood in GRU and wanted to fly on AF to CDG. Since RG was in very bad sha
29 AIR757200 : Most airlines will check bag to "final destinattion" even if it is on a non-rev basis. You will need to provide "proof" of intent to travel by showin
30 Post contains images Rivet42 : Well, that never happened to me in Europe or Asia. Maybe I've just been unlucky, but my understanding of the procedures for subload/standby/non-rev i
31 Maverick623 : Not if you're travelling on one airline only. But seeing as: There ya go.
32 Malaysia : It has happend to me often sometimes, but I may luckily find an ignorant contract agent with the foreign airline and would check my bag all the way t
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