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Your Airlines R.O.N Cleaning  
User currently offlineA380fo From United States of America, joined Mar 2007, 322 posts, RR: 0
Posted (6 years 8 months 3 weeks 3 days 18 hours ago) and read 4648 times:

Im curious as to what your guys' airlines RON Cleaning consists of. Typical is just the folding of the seatbelts,blankets, pillows put away, tray tables cleaned, and organizing seat pockets. Obviously im not included vaccuming and moping of galley floors. But an interesting aspect i see is lifting up seats for any hazardous materials. Any ways, whats your airlines' cleaning requirements for an RON

31 replies: All unread, showing first 25:
 
User currently offlineHAL From United States of America, joined Jan 2002, 2568 posts, RR: 53
Reply 1, posted (6 years 8 months 3 weeks 3 days 17 hours ago) and read 4592 times:

After every leg, our (Hawaiian) cabins are cleaned including blankets & pillows being replaced, floors & seats vacuumed and/or mopped, tray tables cleaned, seat backs cleaned out, and lavatories cleaned and sanitized. Our interisland planes turn to fast to do that every leg, but each evening they go through the same routine. Before each departure on the 767, there's a security sweep that includes looking under all the seats, through the lavs, and into the overhead bins to ensure nothing that isn't supposed to be there has been left behind.

HAL



One smooth landing is skill. Two in a row is luck. Three in a row and someone is lying.
User currently offlineA380fo From United States of America, joined Mar 2007, 322 posts, RR: 0
Reply 2, posted (6 years 8 months 3 weeks 3 days 17 hours ago) and read 4584 times:

WOW! Whats the turn time in the 767

User currently offlineHAL From United States of America, joined Jan 2002, 2568 posts, RR: 53
Reply 3, posted (6 years 8 months 3 weeks 3 days 17 hours ago) and read 4572 times:



Quoting A380fo (Reply 2):
WOW! Whats the turn time in the 767

Most of our 767's start the day on the West Coast, then fly to HNL (or OGG), then fly back to the west coast. The average turn time in HNL is about two hours. That's more to fit our passengers schedules than an actual need. If a plane arrives in HNL late, I've seen them turn the plane in just under an hour, including deplaning, cleaning, security sweep, loading passengers & cargo, and crew preflight. We normally fly just two legs a day in the planes, although some do more.

Of course once the planes arrive back on the west coast in the evening, they will sit until morning, so there's plenty of time to do the cleaning there.

HAL



One smooth landing is skill. Two in a row is luck. Three in a row and someone is lying.
User currently offlinePilotboi From United States of America, joined Sep 2007, 2366 posts, RR: 9
Reply 4, posted (6 years 8 months 3 weeks 3 days 16 hours ago) and read 4540 times:

For DL, the major points are:


  • Galleys - ice removed, trash removed, compartments inspected, wiped down
  • Seats - trash removed, magazines/safety cards organized and replaced where needed, seats lifted, inspected, tray tables dropped and cleaned
  • Floors - vacuumed
  • Lavs - trash removed, inspected, wiped down, tanks emptied and refilled
  • Blankets/Pillows - folded and stacked in one location, replaced when necessary, individual pillows and blankets placed over every seat for first class


User currently offlineNWAESC From United States of America, joined Aug 2007, 3391 posts, RR: 9
Reply 5, posted (6 years 8 months 3 weeks 3 days 14 hours ago) and read 4474 times:



Quoting Pilotboi (Reply 4):
For DL, the major points are:


Galleys - ice removed, trash removed, compartments inspected, wiped down
Seats - trash removed, magazines/safety cards organized and replaced where needed, seats lifted, inspected, tray tables dropped and cleaned
Floors - vacuumed
Lavs - trash removed, inspected, wiped down, tanks emptied and refilled
Blankets/Pillows - folded and stacked in one location, replaced when necessary, individual pillows and blankets placed over every seat for first class

Same over here at NWA (except for the blankets/pillows on domestic flights).

In addition, the cockpit is cleaned/vacuumed, and the windows are washed.

Potable H20 is refilled

Overhead bins are wiped down

Medical kits are checked/restocked.

I'm sure I'm forgetting something.....



"Nothing ever happens here, " I said. "I just wait."
User currently offlineXPJets From United States of America, joined Feb 2007, 104 posts, RR: 0
Reply 6, posted (6 years 8 months 3 weeks 2 days 22 hours ago) and read 4225 times:

On NW we also restock the PSK (Passenger Service Kit). Includes such procedural paperwork as F/A utilization sheets, inflight incident reports, plastic handcuffs, aspirin, etc. along with a stock of granola bars as an Emergency Snack contingency.


GO SIOUX!
User currently offlineAzncsa4qf744er From United States of America, joined Oct 2003, 695 posts, RR: 0
Reply 7, posted (6 years 8 months 3 weeks 2 days 22 hours ago) and read 4198 times:

Qantas at LAX:

Cleaning is done over at the hanger area once the plane is towed over after arrival. Everything from the inbound is taken off. Catering is offloaded at the gate. However, there are times when catering offload has to be done at the hanger area. Everything is replaced new for the evening departures. The only plane that gets full service is QF107 which continue to JFK.


User currently offlineCanadianNorth From Canada, joined Aug 2002, 3395 posts, RR: 9
Reply 8, posted (6 years 8 months 3 weeks 2 days 20 hours ago) and read 4087 times:

When I worked on 737s arriving we did it this way:

Turns:
person 1: Fwd galley... take out garbage in lav and galley, quickly wipe down fwd galley and lav, restock any basic stuff that needs it (tp, napkins, tea/coffee, garbage bags, etc), top up ice bucket, replace any used dishes, and change out all meal carriers on board
person 2: Aft galley... take out garbage in lav and galley, take out recycling, quickly wipe down galley and lav, restock the pop/juice, restock any other things that need it (tp, napkins, cups, coffee, garbage bags, plates, forks, that sort of thing), top up ice in bucket and in beer cooler
person 3 and 4: cabin... one side each to wipe trays, sort seat pockets, fold seatbelts, collect garbage; then one wipes overhead bins and deals with the pillows and blankets and picks up the garbage while the other grabs the swiffer and does the floor.
Generally took us around 12-15 minutes if we didn't have to stop and help ramp unload the seatpacked cargo in the cabin.

Night: Same idea but everything is a little more thorough and with more attention to detail. Also galleys everything is restocked to full (on turns it's just the basic stuff that we had time for, and the rest usually lasted all day anyways), floors are cleaned, and no new meals put on. Cabin is also the same but we use a proper vacuum, wipe the inside windows, and go through and replace any seatpocket packs that either look like crap or are missing something.
Generally took us around an hour and a half, maybe more if it was a fullish flight (more people = more stuff to restock, more garbage to take out, more mess to clean...)




CanadianNorth



What could possibly go wrong?
User currently offlineNwAflyer07 From , joined Dec 1969, posts, RR:
Reply 9, posted (6 years 8 months 3 weeks 2 days 20 hours ago) and read 4082 times:



Quoting NWAESC (Reply 5):
Same over here at NWA (except for the blankets/pillows on domestic flights).

In addition, the cockpit is cleaned/vacuumed, and the windows are washed.

Potable H20 is refilled

Overhead bins are wiped down

Medical kits are checked/restocked.

I'm sure I'm forgetting something.....

haha wow you guys do it like pros compared to how we do it in MCO. What station are u in? We are told not to touch the cockpit and only clean windows if the flight crew requests it on landing. Usually we just clean floors, seats, fold seatbelts, lavs/galleys, bins (but not wiped down), fold blankets, dump lavs, sometimes fill water, and replace magazines. Most of the time we're so short handed we just do turn grooms on 2 of the 4 overnighters. Oh well, whenever i work nights im on the ramp so i dont get much grooming time anyways unless i pick up a midnight shift.


User currently offlineSunking737 From United States of America, joined Feb 2005, 2057 posts, RR: 9
Reply 10, posted (6 years 8 months 3 weeks 2 days 15 hours ago) and read 3975 times:

My last airline they did just as everyone else except that all catering activities were done by us guys from commissary. We would take off all dirty equipment and restock the galleys with cups -hot & cold, juices, & etc. remove all galley trash. The trash bins were cleaned by grooming, and the whole galley being cleaned, floors scrubbed, ovens cleaned out, etc.

We would then re cater the outbounds about 2 hrs before they departed in the morning.



Just an MSPAVGEEK
User currently offlineNWAESC From United States of America, joined Aug 2007, 3391 posts, RR: 9
Reply 11, posted (6 years 8 months 3 weeks 2 days 14 hours ago) and read 3956 times:



Quoting NWAESC (Reply 5):
I'm sure I'm forgetting something.....



Quoting XPJets (Reply 6):
On NW we also restock the PSK (Passenger Service Kit)

...And there it is...  Big grin

Quoting NwAflyer07 (Reply 9):
haha wow you guys do it like pros compared to how we do it in MCO. What station are u in?

A really really cold one....  Smile

We just follow the audit sheet. Nothing too spectacular. Our manager also likes to do his own audits in the A.M., so it kind of got everyone in the habit of doing it right the first time, you know?

Quote:
We are told not to touch the cockpit

Really? It's part of the required list... Interesting. I know on 9E flights we're not supposed to go in there at all.

Quote:
and only clean windows if the flight crew requests it on landing.

I should have amend that by saying "weather permitting." The inside of the windows/visors get cleaned nightly, however...

Quote:
Most of the time we're so short handed we just do turn grooms on 2 of the 4 overnighters.

That's a universal problem! We have 6 RONS here (granted, 2 are 9E), so it's always interesting to see how/if it's going to work.



"Nothing ever happens here, " I said. "I just wait."
User currently offlineAcidradio From United States of America, joined Mar 2001, 1874 posts, RR: 10
Reply 12, posted (6 years 8 months 3 weeks 2 days 12 hours ago) and read 3921 times:
AIRLINERS.NET CREW
FORUM MODERATOR

Typical CO RON Cleaning (for 737 fleet):

Lavs:
- Aircraft potable water tank refilled
- Lav tank emptied, rinsed, recharged with degerm
- Interior inspected
- Consumable items replenished
- Trash emptied
- Doors and interior surfaces, door handles, mirror, sink, faucet handles, toilet flush handle, toilet seat and edges cleaned
- Floor scrubbed or mopped

Cockpit
- Loose trash removed, trash bags removed
- Seats vacuumed, seatbelts crossed, floor vacuumed as needed
- Aircraft log reviewed for any possible maintenance items

Galleys (after catering items removed by catering)
- Interiors inspected
- Trash removed
- Oven interiors/exteriors cleaned
- Visible surfaces cleaned (countertops, walls, doors, ceilings [when necessary], slide "humps")
- Coffee maker and coffee warmer bottom surfaces scrubbed
- Trash receptacle door cleaned
- Floor mopped and vacuumed

Cabin Area
- Seat cushions and undersides inspected
- Overhead storage areas cleared of debris, overhead door exteriors cleaned as necessary
- Seatbelt extenders restowed in F galley
- Seatbelts crossed
- Trash and debris removed from seat areas and seat pockets
- Inflight materials rearranged properly (Safety Card>Inflight Magazine>Skymall Catalog>Discomfort Bag) and replaced when necessary due to damaged, missing or worn items
- Fold-down trays, windows and seat sides cleaned
- Floor vacuumed

Pillows/Blankets
- All pillows covered with new pillow covers on a nightly basis
- Blankets folded, dirty/damaged blankets pulled from service
- Pillows/blankets placed one per seat in F cabin, generally 15 pillows/blankets in front of Y cabin and 15 pillows/blankets in middle of Y cabin

We take this stuff seriously. Periodically, a cleaning auditor will show up and audit the cleaning job. A good cleaning job not only is essential to appearance, but also makes interior components of the aircraft last longer. Customers do not want to pull the inflight magazine out and find a whole pile of garbage accompanying it. If you, a paying customer, find your immediate surroundings in the airplane to be of shoddy quality, how will you feel about the rest of the airplane and everyone associated with it?

[Edited 2008-03-05 03:20:33]


Ich haben zwei Platzspielen und ein Microphone
User currently offlineSunking737 From United States of America, joined Feb 2005, 2057 posts, RR: 9
Reply 13, posted (6 years 8 months 3 weeks 2 days 10 hours ago) and read 3875 times:



Quoting Acidradio (Reply 12):
We take this stuff seriously. Periodically, a cleaning auditor will show up and audit the cleaning job. A good cleaning job not only is essential to appearance, but also makes interior components of the aircraft last longer. Customers do not want to pull the inflight magazine out and find a whole pile of garbage accompanying it. If you, a paying customer, find your immediate surroundings in the airplane to be of shoddy quality, how will you feel about the rest of the airplane and everyone associated with it?

I know I flew on FL & US after working for SY, and I was checking out their RON clean. (They missed all of the overhead bin doors, FL). When I got back home, I let the SY Grooming Manager how well her planes looked compared to them.

I find when you work for carrier AA , CO, DL, UA, SY or who ever and you fly someone else you check out how they do their work, and then you pass it on to co-workers.



Just an MSPAVGEEK
User currently offlineNWAESC From United States of America, joined Aug 2007, 3391 posts, RR: 9
Reply 14, posted (6 years 8 months 3 weeks 2 days 4 hours ago) and read 3731 times:



Quoting Acidradio (Reply 12):
We take this stuff seriously. Periodically, a cleaning auditor will show up and audit the cleaning job.

NWA company auditors come through a station at least once a quarter. What's interesting is that for years there was a very high standard on RON cleaning, while turn cleans were more or less an afterthought... In the last year or so, NWA has been trying to turn that around so as to emphasize both.

Quoting Sunking737 (Reply 13):
or who ever and you fly someone else you check out how they do their work, and then you pass it on to co-workers.

Sadly true. LOL.



"Nothing ever happens here, " I said. "I just wait."
User currently offlineXPJets From United States of America, joined Feb 2007, 104 posts, RR: 0
Reply 15, posted (6 years 8 months 3 weeks 1 day 17 hours ago) and read 3588 times:



Quoting NWAESC (Reply 14):
NWA company auditors come through a station at least once a quarter. What's interesting is that for years there was a very high standard on RON cleaning, while turn cleans were more or less an afterthought... In the last year or so, NWA has been trying to turn that around so as to emphasize both.

Yeah as of May 1 last year, turn cleans on mainline flights with 30+ minutes on the ground have become auditable tasks. Really fun in the middle of summer when it's a 3-man crew on a gate (2 ramp, 1 gate agent at our station typically). Usually the gate agent pulls trash, and one of the rampers pops up to give the lavs a quick looking over and spray down once all the bags are in/out of the bagroom (luckily, DC-9s out of RST are usually next to empty anyway!).



GO SIOUX!
User currently offlineNWAESC From United States of America, joined Aug 2007, 3391 posts, RR: 9
Reply 16, posted (6 years 8 months 3 weeks 1 day 15 hours ago) and read 3553 times:

The turn cleaning intiative is typical for NWA: Good idea in theory, poorly executed in reality.

DId you know that there's supposed to be 2 people waiting in the jet way-grooming supplies in hand-when the cabin door opens?

Leaving the inefficiency of having 2 people standing there idle while PAX file out of the cabin aside , how many cities do you know of that actually have enough ESE's on at any given time to do so?



"Nothing ever happens here, " I said. "I just wait."
User currently offlinePilotboi From United States of America, joined Sep 2007, 2366 posts, RR: 9
Reply 17, posted (6 years 8 months 3 weeks 1 day 10 hours ago) and read 3523 times:



Quoting NWAESC (Reply 16):
DId you know that there's supposed to be 2 people waiting in the jet way-grooming supplies in hand-when the cabin door opens?

Leaving the inefficiency of having 2 people standing there idle while PAX file out of the cabin aside , how many cities do you know of that actually have enough ESE's on at any given time to do so?

Personally, I think this kind of looks bad. Here at DL/DAB, we have one flight in the middle of the day where morning and evening shifts overlap and we have at least 8-9 people for one MD-88 turn. Sometimes the morning supervisor sends one person up right away to wait there with trash bags. But I think it's a) kind of silly to waste time doing nothing and b) looks a little bad to the passengers if your standing their waiting, with cleaning supplies. That's just my  twocents .

Other then that time that we have overlapping shifts, your right - there's never extra people. Usually someone goes up after unloading bags. By that time the cabin is done deboarding.


User currently offlineCanadianNorth From Canada, joined Aug 2002, 3395 posts, RR: 9
Reply 18, posted (6 years 8 months 3 weeks 1 day 9 hours ago) and read 3506 times:



Quoting NWAESC (Reply 16):
DId you know that there's supposed to be 2 people waiting in the jet way-grooming supplies in hand-when the cabin door opens?

Leaving the inefficiency of having 2 people standing there idle while PAX file out of the cabin aside , how many cities do you know of that actually have enough ESE's on at any given time to do so?

We did basically the same. We didn't have a catering truck, so we just threw all the catering, commissary, and our cleaning bin in the van, four of us went town to the terminal, loaded it onto a couple carts, took them up in the elevator, pushed them down and parked them off to the side just outside the top of the bridge. We'd aim to be there shortly before the jet was due to land, and then we would just stand there and greet the pax, and then after the last one we would get the signal from either checkin or a f/a at which point we would push the carts down to the bottom of the bridge, and go to work from there.


At night we just went with ourselves and our cleaning bucket, and just waited down in the ramp room, and from there we could see out the window when the crew started coming off and that was our clue to jump up and get on. From there we would clean and make a list of everything that needed restocking, and take all the stuff to be offloaded to the aft galley. Then once back at the hangar we would vacuum, offload the old catering etc, and go get anything that needs restocking.


CanadianNorth



What could possibly go wrong?
User currently offlineDLX737200 From United States of America, joined May 2001, 1946 posts, RR: 19
Reply 19, posted (6 years 8 months 3 weeks 1 day 9 hours ago) and read 3495 times:

I'm so glad I only clean CRJs and only on RONs, not turns.....

-Justin


User currently offlineXPJets From United States of America, joined Feb 2007, 104 posts, RR: 0
Reply 20, posted (6 years 8 months 2 weeks 5 days 18 hours ago) and read 3329 times:

Quoting NWAESC (Reply 16):
DId you know that there's supposed to be 2 people waiting in the jet way-grooming supplies in hand-when the cabin door opens?

Leaving the inefficiency of having 2 people standing there idle while PAX file out of the cabin aside , how many cities do you know of that actually have enough ESE's on at any given time to do so?

Sure...we could do that here...

...if the plane would park itself, plug itself into ground power, pop its own cargo doors, and unload all its own bags without us touching it :P!

[Edited 2008-03-08 21:53:33]


GO SIOUX!
User currently offlineATWZW170 From United States of America, joined Oct 2004, 904 posts, RR: 3
Reply 21, posted (6 years 8 months 2 weeks 5 days 10 hours ago) and read 3242 times:

Sure wish I could say our planes are clean. US Airways won't touch an express plane - which means it will only be cleaned when it's in the hanger....so our planes aren't clean. It's rather embarressing.


Success is getting what you want...happiness is liking what you get
User currently offlineAnnInFL From United States of America, joined Nov 2002, 18 posts, RR: 0
Reply 22, posted (6 years 8 months 2 weeks 5 days 10 hours ago) and read 3236 times:

I fly for a small airline in FL. The f/a's are responsible for trash, restocking galley, dumping the ice and seat belts. We have to BEG to get them to dump the lav, vacuum, and wipe anything. I am sure that they have NEVER done any de-germing of the lav tank! I flew the other day and the smell from the toilet was so bad you could smell it in the cockpit and the lav is in the back!

User currently offlinePilotboi From United States of America, joined Sep 2007, 2366 posts, RR: 9
Reply 23, posted (6 years 8 months 2 weeks 5 days 7 hours ago) and read 3194 times:



Quoting ATWZW170 (Reply 21):
Sure wish I could say our planes are clean. US Airways won't touch an express plane - which means it will only be cleaned when it's in the hanger....so our planes aren't clean. It's rather embarressing.

They are cleaned at out stations where the work is contracted out. At least in some places, because I know the team that works here in DAB for Republic (as US Airways Express) cleans the RON.


User currently offlineSNCntry32 From United States of America, joined Jan 2007, 1520 posts, RR: 0
Reply 24, posted (6 years 8 months 2 weeks 5 days 7 hours ago) and read 3184 times:



Quoting DLX737200 (Reply 19):
I'm so glad I only clean CRJs and only on RONs, not turns.....

CRJ's are disgusting if they aren't cleaned after two flights...
'Ladies and gentalmen, we have been cleared to land in xxx, I will be passing around through the cabin to collect any unwanted trash you may have including newspapers and pop bottles, as a reminder, the seat back pockets are not trash cans, thank you.'



Long Live Memphis!
25 Brandonfs88 : For an XJ Saab at night one agent would go drop bags and start cleaning while the other went in side to take any luggage claims and set any extra lugg
26 Boac747 : Here's one of my pet peeves. It seems just about everytime I fly, the cabin window has a greasy smear from someones hair/forehead. Disgusting. I wind
27 FlyASAGuy2005 : For some odd reason, I always would rather clean an ATR than one of our RJ's. They were always that much more filthy (I guess due to the fact that ca
28 TheCol : Unfortunately, a lot of passengers are too lazy and dump their trash into the seat pockets anyway. Another thing I noticed is passengers spitting the
29 NWAESC : ...there's another item on the NWA list I forgot to add in post #5... All the interior windows are to be wiped down during an RON clean.[Edited 2008-
30 SpencerII : for the most part, most aircraft I've flown on in my lifetime have been groomed fairly well. I have had 2 real memorable experiences with unclean airc
31 CanadianNorth : No spare seat covers they could have thrown on? When I was in grooming we pretty much always kept 2-4 spare seat bottom covers up with the blankets a
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