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Discrepancies In Ticket Prices Booked And Charged  
User currently offlineHjulicher From Liechtenstein, joined Feb 2005, 877 posts, RR: 2
Posted (6 years 5 months 3 weeks 2 days ago) and read 1309 times:

I recently booked a ticket on Statravel.com. I paid (by putting my credit card info online and clicked purchase thus processing the transaction... and I know it went thru as I was able to find the reservation on nwa.com) for a roundtrip flight costing $344.00 with 103.20 in taxes on Northwest Airlines. Total amount was $447.20

When I received my booking confirmation today from Statravel they now are charging me $445.00 plus $97.20 in taxes, and a $6.00 dollar ticketing fee, for a total of $548.20.

Basically they changed the fare on me after I purchased the trip. Is this legal to charge me differently than at which I originally purchased? I was not even notified of the difference in a special email, I only found out when I looked at the pdf file they sent me.

What are my rights as a consumer? Thanks for any advice. I have called statravel and they say I need to talk to the internet department, but basically they failed to levy an additional tax on the flight which I was not aware of and was not made know during purchase. Generally taxes on NWA for an international flight usually are around $98 dollars, so what's with the additional tax?

[Edited 2008-03-13 21:29:11]


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