Brussels – Brussels Airlines has renewed its catering partnership with LSG Sky Chefs for a period of a further 5 years, after a tender process that focused on key criteria of quality, innovation, operations and costs. LSG Sky Chefs, the world’s largest provider of in-flight-services, is the confirmed catering logistics supplier across the Brussels Airlines network for medium/long haul business and economy, as well as b.flex economy+ and retail b.light economy catering needs.
In-flight product is of key importance to Brussels Airlines, and is a significant element in customer satisfaction. In the past the airline has won several awards in this field, and thus the tender process specifically required a partnership that could guarantee a high standard of quality and innovation and specific attention to product development and market trends. Value for money was also a key aspect, as this is an important element of Brussels Airlines’ offer to its customers.
LSG Sky Chefs will be the sole supplier at the Brussels Airport home base for catering and catering logistics on board the Brussels Airlines fleet of 49 aircraft (+- 40.000 flights/year). This includes the food, drinks and duty free offer for all Brussels Airlines medium and long haul services and, on the European flight sector, the all inclusive catering for Brussels Airlines b.flex economy+ passengers, as well as the retail concept for b.light economy passengers.
Brussels Airlines and LSG Sky Chefs have enjoyed a fruitful working relationship since 2002. This new contract will see them working together for another 5 years, with a renewed emphasis on achieving high levels of service excellence.
Philippe Vander Putten, CEO Brussels Airlines says: “This new catering supply contract will allow Brussels Airlines to continuously optimise and extend our product offering on board. We look forward to surprising and delighting our passengers already this summer with our new in-flight catering experience.”
“The award of this new and extended contract further solidifies our longstanding commitment to Brussels Airlines”, says LSG Sky Chefs CEO Walter Gehl. “We sincerely appreciate our customer's trust in LSG Sky Chefs and remain deeply committed to providing them the highest standards in service as well as real value for money. Additionally, we are confident that our innovative concepts will support Brussels Airlines' future growth plans."
About Brussels Airlines
Brussels Airlines is the Belgian airline that offers the widest choice of flights to and from the capital of Europe. On its European routes, Brussels Airlines offers a low fare product: b.light economy, as well as an ultra-flexible product, which offers timesaving and comfort at reasonable prices: b.flex economy +. Between them, the group’s 3000 employees are responsible for some 300 punctual flights every day to some 55 premium European airports. Brussels Airlines offers long-haul networks of 14 African destinations, 2 North American destinations, the United Arab Emirates, China and India. Brussels Airlines was born on the 7th of November 2006 from the marriage between SN Brussels Airlines – the largest full service Belgian airline – and Virgin Express, the first of the mainland European low cost airlines. Brussels Airlines spread its wings for the first time on the 25th of March 2007.
About LSG Sky Chefs
LSG Sky Chefs is the world’s largest provider of in-flight services. These include airline catering, in-flight equipment and logistics as well as the management of onboard service and in-flight retail. The group is also the industry leading expert in managing the complete in-flight service supply chain for several airlines. LSG Sky Chefs partners with more than 300 airlines worldwide and operates some 200 customer service centers in 49 countries, producing around 418 million airline meals a year. In 2007, the companies belonging to LSG Sky Chefs Group achieved consolidated revenues of € 2.4 billion.
SWISSER From , joined Dec 1969, posts, RR:
Reply 1, posted (7 years 8 months 2 weeks ago) and read 3502 times:
Brussels Airlines should better get a tender with someone, preferably an excellent design bureau and a paintshop to remove those ugly orange balls and get a proper logo, as wel as a name that does not sound as a defunct Belgiqian charter airline...