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JetBlue To Charge For Extra Legroon  
User currently offlineAirwarrior From United States of America, joined May 2001, 123 posts, RR: 0
Posted (6 years 9 months 1 week 2 days 11 hours ago) and read 9145 times:

Just saw this:


http://money.aol.com/news/articles/q...-upsell-extra-legroom/rfid83155498

88 replies: All unread, showing first 25:
 
User currently offlineJBLUA320 From United States of America, joined May 2002, 3180 posts, RR: 19
Reply 1, posted (6 years 9 months 1 week 2 days 11 hours ago) and read 9103 times:
Support Airliners.net - become a First Class Member!

Interesting... if they are removing a a row to do this, capacity will fall to 144... What are the odds that they add the row back behind the emergency exits?

JBLU


User currently offlineSxf24 From United States of America, joined Aug 2007, 1262 posts, RR: 0
Reply 2, posted (6 years 9 months 1 week 2 days 11 hours ago) and read 9087 times:



Quoting JBLUA320 (Reply 1):
Interesting... if they are removing a a row to do this, capacity will fall to 144... What are the odds that they add the row back behind the emergency exits?

Who said they're removing a row? It is the exact same cabin configuration, with the front rows costing extra.


User currently offlineB6WNQX From United States of America, joined Jun 2006, 247 posts, RR: 0
Reply 3, posted (6 years 9 months 1 week 2 days 11 hours ago) and read 9088 times:

As an investor in B6 I am glad that they are looking into this. UA charges for ExPlus which just gives you extra legroom and it appears people are paying for it. This could help gain some more business clients if they could pay extra to get a good seat in the front of the plane.

This year should be really interesting to see how it all plays out in the industry.


User currently offlineIkramerica From United States of America, joined May 2005, 21583 posts, RR: 59
Reply 4, posted (6 years 9 months 1 week 2 days 11 hours ago) and read 9077 times:

''We're not going to a two-cabin airplane,'' he said.

No, we are just offering 1.5 classes. And charging more for the 1/2 class. But we still treat everyone as equal. Just some more equal than others.

And if this works out, we might offer the people in the seats with more legroom a meal. It will be part of the price, and we'll have to raise the price.

Then, if customers respond, we'll offer wider seats. And no middle seats. That will really be worth paying extra.

But, I reiterate, we are not going to have a two-cabin airplane...  Wink



Of all the things to worry about... the Wookie has no pants.
User currently offlineCloudboy From United States of America, joined Jan 2004, 855 posts, RR: 0
Reply 5, posted (6 years 9 months 1 week 2 days 10 hours ago) and read 8945 times:

And there goes another airline. There are two reasons someone chooses JetBlue over any other airline, particularly where JetBlue encounters so many delays and has so inflexible routes. And that is their legroom and their IFE. Now, I know they still will have more legroom in the back, but most average people don't know this. All they are going to see is JetBlue is now going to charge more for seats with more legroom, so that means they are going to give me less legroom. Now not only does the passenger no longer see that benefit, they also see an airline taking away from them, which is even worse than not offering something in the first place.

But that's what happens. Good marketing intuition grows the company, but as soon as one mistake happens the penny watchers move in and oust innovation for conventional tom foolery, and suddenly they can't get anything right and the company dies. Too bad - was a great airline.



"Six becoming three doesn't create more Americans that want to fly." -Adam Pilarski
User currently offlinePianos101 From United States of America, joined Jan 2008, 365 posts, RR: 0
Reply 6, posted (6 years 9 months 1 week 2 days 10 hours ago) and read 8809 times:



Quoting Cloudboy (Reply 5):
But that's what happens. Good marketing intuition grows the company, but as soon as one mistake happens the penny watchers move in and oust innovation for conventional tom foolery, and suddenly they can't get anything right and the company dies. Too bad - was a great airline.

I just saw this on google. And I completely agree with you. I thought B6 was "different" even during all of this super-high fuel price nonsense and all of the legacy carriers dying. I thought jetblue would continue to shine, but it's bull* practices like this that make me feel that jetblue is starting to become one of the same. Well, it was a great run. We still love you, but do you still love us? i'm not so sure...


User currently offlineGivenRandy From United States of America, joined Dec 2006, 86 posts, RR: 0
Reply 7, posted (6 years 9 months 1 week 2 days 10 hours ago) and read 8786 times:

Next up, two quarters required to enter the lavatory. Another quarter for 6 squares of toilet paper. And another quarter for water.

User currently offlineMir From United States of America, joined Jan 2004, 21865 posts, RR: 55
Reply 8, posted (6 years 9 months 1 week 2 days 10 hours ago) and read 8753 times:

Well, that's disappointing. I liked not feeling like a second-class citizen on JetBlue just because I don't have the money to spend on a seat in the front.

34" still isn't bad, but somehow I get the feeling that there might be more like this to come.

-Mir



7 billion, one nation, imagination...it's a beautiful day
User currently offlineBlueWingWalker From United States of America, joined Apr 2007, 56 posts, RR: 0
Reply 9, posted (6 years 9 months 1 week 2 days 10 hours ago) and read 8740 times:

It doesn't matter what the airline does, if you don't like them in the first place, you're not going to like them after they change something. God forbid them for trying to create a little extra revenue on a few more seats and not up ticket prices for everyone on the plane. I think it's a smart business decision.

[Edited 2008-03-18 19:28:02]


The recipe for perpetual ignorance is to be content with your knowledge and satisfied with your opinion.
User currently offlineKingCavalier From United States of America, joined Nov 2006, 1314 posts, RR: 17
Reply 10, posted (6 years 9 months 1 week 2 days 9 hours ago) and read 8693 times:

I was hoping for a business class section. They could've added 12 business seats and still maintained an overall cabin of 150 seats. This could've really added an "upcharge" with some true value.


Travel is fatal to prejudice, bigotry, and narrow-mindedness
User currently offline6thfreedom From Bermuda, joined Sep 2004, 3339 posts, RR: 20
Reply 11, posted (6 years 9 months 1 week 2 days 9 hours ago) and read 8680 times:

i think it's a great idea...

Pay for what you use.
I'd much rather have the option to pay more for the extra leg room, than consitently be told at check in that emergency exit is not available, and then see people who have little need for the extra legroom occupying those seats.


User currently offlineFreequentFlier From United States of America, joined Feb 2007, 902 posts, RR: 12
Reply 12, posted (6 years 9 months 1 week 2 days 9 hours ago) and read 8655 times:



Quoting Pianos101 (Reply 6):
I just saw this on google. And I completely agree with you. I thought B6 was "different" even during all of this super-high fuel price nonsense and all of the legacy carriers dying. I thought jetblue would continue to shine, but it's bull* practices like this that make me feel that jetblue is starting to become one of the same. Well, it was a great run. We still love you, but do you still love us? i'm not so sure...

So you want extra legroom but you don't want to pay for it. Don't worry, B6 isn't going to miss you.


User currently offlineSxf24 From United States of America, joined Aug 2007, 1262 posts, RR: 0
Reply 13, posted (6 years 9 months 1 week 2 days 9 hours ago) and read 8594 times:



Quoting Mir (Reply 8):
34" still isn't bad, but somehow I get the feeling that there might be more like this to come.

Isn't bad? It is better than any other coach seat in the country...


User currently offlineFlyDeltaJets87 From , joined Dec 1969, posts, RR:
Reply 14, posted (6 years 9 months 1 week 2 days 9 hours ago) and read 8539 times:



Quoting BlueWingWalker (Reply 9):
It doesn't matter what the airline does, if you don't like them in the first place, you're not going to like them after they change something. God forbid them for trying to create a little extra revenue on a few more seats and not up ticket prices for everyone on the plane. I think it's a smart business decision.

 checkmark 
I mean, heaven forbid an airline try to make money. I fail to see how anyone can claim they are being treated like a second class citizen. You want a little extra, you pay a little extra. And with oil rising, the cost to operate the plane is going up, and JetBlue must compensate and offset the costs somehow. Why are those two things rocket science for some people?


User currently offlineAv8orwalk From United States of America, joined Nov 2006, 187 posts, RR: 0
Reply 15, posted (6 years 9 months 1 week 2 days 9 hours ago) and read 8510 times:



Quoting FreequentFlier (Reply 12):
So you want extra legroom but you don't want to pay for it. Don't worry, B6 isn't going to miss you.

I don't think the point is not wanting to pay for it. The point is paying for something now that you've always gotten for free. That would make me feel a little "less important" too.

My 2 cents, which is worth just about 2 pennies...is that this isn't the best move. A distinctive 2 cabin configuration would've been better. Now, it just reminds me of the Spirit Bigger Seat Up Front scam.

Cheers!
Drew MCO



The safest place to be in an airplane crash is on the ground.
User currently offlineFreequentFlier From United States of America, joined Feb 2007, 902 posts, RR: 12
Reply 16, posted (6 years 9 months 1 week 2 days 9 hours ago) and read 8495 times:



Quoting Av8orwalk (Reply 15):
I don't think the point is not wanting to pay for it. The point is paying for something now that you've always gotten for free. That would make me feel a little "less important" too.

I would recommend you take a look at the price of crude. Then reconsider.


User currently offlineFlyDeltaJets87 From , joined Dec 1969, posts, RR:
Reply 17, posted (6 years 9 months 1 week 2 days 9 hours ago) and read 8461 times:



Quoting Av8orwalk (Reply 15):
I don't think the point is not wanting to pay for it. The point is paying for something now that you've always gotten for free. That would make me feel a little "less important" too.

Why? Even if you don't get the bigger seats up front, JetBlue still has some of the best pitch in the country, right? I'm sort of the opposite. I'd feel less important if I payed the full Y-fare and was in a normal seat while someone who got a cheap fare was in the better seat.

Quoting Av8orwalk (Reply 15):
My 2 cents, which is worth just about 2 pennies...is that this isn't the best move. A distinctive 2 cabin configuration would've been better. Now, it just reminds me of the Spirit Bigger Seat Up Front scam.

This is what UA runs with Econ-Plus, and it seems to do quite well for them.


User currently offlineLightsaber From United States of America, joined Jan 2005, 13543 posts, RR: 100
Reply 18, posted (6 years 9 months 1 week 2 days 9 hours ago) and read 8429 times:
Support Airliners.net - become a First Class Member!



Quoting KingCavalier (Reply 10):
I was hoping for a business class section. They could've added 12 business seats and still maintained an overall cabin of 150 seats. This could've really added an "upcharge" with some true value.

Three years ago, I would have argued strongly against B6 adding a business class.

But if you're going to have premium seats... go for the 2nd cabin. I'm of mixed emotions about this... but my only 'complaint' about B6 is their inability to gain a premium RASM for what I consider a superior product. If it takes a wider seat... offer it.

But they also need to start thinking international. Obviously time for a GTF on the A320.  Wink

Lightsaber



Societies that achieve a critical mass of ideas achieve self sustaining growth; others stagnate.
User currently offlineMaverickM11 From United States of America, joined Apr 2000, 17824 posts, RR: 46
Reply 19, posted (6 years 9 months 1 week 2 days 9 hours ago) and read 8399 times:

This seems like a no brainer. I'm surprised they hadn't done this sooner.

Quoting Ikramerica (Reply 4):
But, I reiterate, we are not going to have a two-cabin airplane...

I think we all smelled that BS a mile away Smile

Quoting Pianos101 (Reply 6):
I thought B6 was "different" even during all of this super-high fuel price nonsense and all of the legacy carriers dying

They can be as different as they want, but at the end of the day they still have to deal with industry forces just like everyone else. They can differentiate themselves out of existence or extract a premium for a premium seat.



E pur si muove -Galileo
User currently offlineJetBlueAtJFK From United States of America, joined Jan 2005, 1687 posts, RR: 3
Reply 20, posted (6 years 9 months 1 week 2 days 9 hours ago) and read 8382 times:

Whats so bad about charging a little more for the extra legroom, are they in the business to make money or worry if someone feels left because they didn't want to srping for the extra fee for more legroom. I mean yes it is segregating the cabin a little but no where did they say its going to be a larger fee, different snacks or any of that. Just some extra change in the bucket.

Its not a bad idea and I wished they went for this before when they started adding legroom and taking out seats and all that.

B6jfk



When You Know jetBlue, You Know Better
User currently offlineJetBluefan1 From United States of America, joined Dec 2003, 3018 posts, RR: 14
Reply 21, posted (6 years 9 months 1 week 2 days 8 hours ago) and read 8289 times:

http://www.jetblue.com/about/ourcompany/150seats/

Same amount of seats. Rows 1-5 and emergency exits will have 38" pitch, and these seats will cost $10-$20 more depending on the length of the flight. This is not much different from Northwest and Virgin America, which charge you extra to sit in the emergency row. Also, don't some airlines charge you now to assign yourself a good seat?

The rest of the plane will be 34", which still beats any other U.S. carrier's coach product.

Good move by JetBlue. A very small fee for an added convenience, and I highly doubt the majority of the passengers will give a damn if the people up front get 4 extra inches of legroom by paying just a bit more.

JetBluefan1



Most people on a.net hate JetBlue. Get used to it.
User currently offlineFloridaflyboy From United States of America, joined Jun 2006, 2018 posts, RR: 0
Reply 22, posted (6 years 9 months 1 week 2 days 8 hours ago) and read 8289 times:



Quoting Sxf24 (Reply 2):
Quoting JBLUA320 (Reply 1):
Interesting... if they are removing a a row to do this, capacity will fall to 144... What are the odds that they add the row back behind the emergency exits?

Who said they're removing a row? It is the exact same cabin configuration, with the front rows costing extra.

No, it's not the same configuration. Their current setup is 34" and 36" seat pitch. These seats will be configured with 38" seat pitch according to jetblue.com. So there will be some changes to it.



Good goes around!
User currently offlineJetBluefan1 From United States of America, joined Dec 2003, 3018 posts, RR: 14
Reply 23, posted (6 years 9 months 1 week 2 days 8 hours ago) and read 8263 times:

Oh, and as a side note, you can now view seats before purchasing. It's in the booking steps before typing in payment information. So now people can stop complaining if they aren't sure if there are aisle seats open or not.

JetBluefan1



Most people on a.net hate JetBlue. Get used to it.
User currently offlineNASBWI From Bahamas, joined Feb 2005, 1320 posts, RR: 0
Reply 24, posted (6 years 9 months 1 week 2 days 8 hours ago) and read 8251 times:

If your gonna do it, do it RIGHT ! AirTran, and Spirit both have wider seats up front.. its an airline ! how do airlines make money? first/business class. Yes B6 still offers TONS of legroom in a "coach" cabin and with the great employees working for B6 i doubt youd see coach be treated any differently.. No matter how much legroom someone has to offer me, id rather have a wider seat with more room to relax in, or a free cocktail, or maybe a wider TV. but i dont think it would appeal to me to spend extra money on a few inches of room... Airtran did it right !


Fierce, Fabulous, and Flawless ;)
25 B6MoneyGuyJFK : No customer is going to get “squished” in a seat in the back, at the expense of someone getting more legroom up front. What you’ve “always pa
26 JGPH1A : Are they selling these seats as a seperate RBD ? A seperate cabin ? What happens when everybody buys the cheap fares and nobody stumps up the extra ca
27 MSYtristar : While I agree that this will be a good way for B6 to receive some more revenue, it would have been nice if they would have offered something else...ma
28 NWBOS : I think a la carte charges like this are going to be a lot more pronounced, given the price of oil and the airlines' apparent resistance towards acros
29 Floridaflyboy : No, they are not selling it as a separate cabin. Basically it's an add-on you can get while booking your ticket or when you go to change your seats a
30 YYZYYT : It's the same with WestJet in Canada - I like that feeling that all are in the same cabin (esp. at 34" pitch, with leather seats and live tv). Whethe
31 ORDagent : Compared to how the other airlines are squeezing every penny out of the passenger I don't think this is a really bad idea. At least you get a snack wi
32 JGPH1A : So where's the incentive to pay for what you've a 50% chance of getting for free ? Hopefully B6 savvier customers will hold off paying that much for
33 PHLBOS : When one books a flight w/FL; there is an option to select a Coach-class seat in advance (as opposed to check-in time) for an extra charge (the price
34 Floridaflyboy : Because to some people (including myself if the flight is over 4 hours), a 50% chance isn't good enough, and they'll (we'll) pay the $15 to make abso
35 Werdywerd : To all of you who think it's a bad idea, how do you explain that we made ...we'll just say...A crap load of money in the first few hours that this new
36 Airwarrior : This sounds great to me. When I fly to SLC or LAS on JetBlue I'll probably get the 34" inch seats but if I ever go to the east coast I'll splurge the
37 Werdywerd : And this is Exactly how most of our Customers think. Thanks for your input.
38 Post contains images Ikramerica : All this involves is adding 2" to rows 2-5 and taking 2" away from rows 6-9, so they shouldn't lose any seats, right? The real question is how do they
39 Post contains images Iowaman : And a nickel for the napkins! Unless they are taking out a row (which everyone denies) how are they going to increase the pitch up front without redu
40 Werdywerd : I don't know how it was done, but I can tell you for a fact that no seat on the aircraft will be less than 34" pitch.
41 JetBlueAtJFK : I think a mojority of people are just going to see the option to pay a little more and get nicer seats and will just do it at purchase to ensure more
42 Werdywerd : You don't need to believe me, and I could care less if anyone does. I'm telling you what I know as Facts without posting confidential details and spe
43 Airbazar : Most average folk who fly won't have a clue. This initiative is not oriented towards them, it's towards those who would pay the extra few bucks for t
44 Cloudboy : It's not an issue about the product, it's an issue about marketing. Had any other airline done this, I think it would be an amazing deal. But JetBlue
45 Wifiinthesky : I'll pay it, it's reasonable. Spend $20 just to get the exit row on FL.
46 Jumbojet : its a good move because you work for them and your going to support the company you work for. As an outsider and a frequent flier it is a bad move. J
47 Post contains images Mir : That's the crux of the issue. JetBlue, perhaps more than any other carrier in the US, has a specific image that they have worked very hard to create
48 Dallasnewark : Amazing, you're not ashamed to say that. I'm just curious when did you become an investor in JBLU?
49 Panamair : Some legacies (like DL) still provide a complimentary snack with your beverage (though the snack selections have been scaled down)
50 Luv2cattlecall : A quarter for water? I just won't flush then!
51 Jetstar : In a airplane like JetBlue’s A-320’s which have mid cabin emergency exits, those seats by the emergency exits cannot be moved because of the regul
52 Luv2cattlecall : I guess I like this because it will pan out just like CoachChoice...most people won't pay, so the seats have a huge chance of being empty. Most people
53 Cubsrule : UA's (successful) Economy Plus program does permit high-yield fliers to sit in E+, but I think you can make an economic case for simply charging a la
54 Richierich : I completely agree with you Mir. I'm not going to avoid them because of this but every step the airline takes to adding a "first class" or separate b
55 MrBrightSide : It seems that after UA, B6 might get my business. Now, just to get those *A miles being earned on JetBlue flights, and they have my business for intra
56 Av8tor : The reason for the change, was because many customers were asking for it. In survey after survey people said that they would pay a little extra $$$ fo
57 Cubsrule : Why can't a carrier have a brand which includes two cabins? Or is the egalitarian ideal so engrained in B6 that the 'B6 brand' is incompatible with t
58 Floridaflyboy : I seriously doubt that. If someone shows up at the airport and those are the only seats left, they would not fly to charge them for those seats. They
59 Richierich : Well obviously you see the answer to that question, but I think the brand was better when it was an equal cabin.
60 Cubsrule : As a midwesterner who lives in a non-B6 city, I'm admittedly somewhat of an outsider, but when I compare, say, the B6 'brand' with the FL 'brand,' nu
61 Spacecadet : Yeah, I pretty much agree. I actually think it's on balance probably a good thing. I just flew out from New York to Oregon and I initially looked at
62 Post contains images Av8tor : How is this going to happen? If the plane is full, someone paid the extra amount for the seats. Those people are going to be sitting in them. It's ju
63 Cloudboy : But remember - all of you/us understand concepts such as seat pitch, how to check in, etc. A good percentage of the passengers who fly JetBlue really
64 LACA773 : This sounds like a good idea B6 is rolling out. Yes. It's similar to UA's Y+ product, but it's even better as their pitch will be more than what UA of
65 Mkirch72 : What you are all failing to realize is that it is not fair for those of us who are tall (I am 6'5) to have to pay extra to get the same level of comf
66 Floridaflyboy : I think you misinterpreted what I said. I certainly support what JetBlue's doing. I think it's a fantastic idea and I actually booked two 38" seats m
67 Av8tor : I'm glad you're flying us, I'm sure you'll enjoy it. We truly appreciate your business. My point is this: We don't oversell the cabin! If we are goin
68 Av8tor : I guess all of the airlines that have first class cabins are greedy too? Your argument is silly. Maybe you should fly skybus or southwest, you'll rea
69 JetBluefan1 : Um, no I don't. JetBluefan1
70 FlyDeltaJets87 : Bud, I'm 6'4 with most of it in the legs, so you're not preaching to the choir, you're preaching to another preacher at this point. And it is fair to
71 Floridaflyboy : Well, I guess we'll have to agree to disagree. I honestly cannot and will not believe that JetBlue will leave paying customers behind and let the pla
72 JGPH1A : Overselling is irrelevant. No fare level is automatically entitled to the "good" seats - everyone has to pay the USD20 extra to get them. The entire
73 Richierich : They really should fill the seats with fare-paying passengers first before non-revs. Even if they don't collect the extra revenue, let the seats sell
74 Floridaflyboy : There are far more than 6 38" seats on each flight. I'm not saying that this is going to fail for JetBlue. I believe that on most flights the seats w
75 Sankaps : Will JetBlue prevent passengers from moving to empty 38" seats after boarding or during the flight? I'd sure be irritated if I shelled out $20 for one
76 Mir : By selling premium tickets, you are running a two-class cabin with two different fare zones. I thought Barger said that they weren't going to be doin
77 Floridaflyboy : His explanation is quite poor. They are NOT selling premium tickets, and they are not running a two-class cabin. This is an ADD-ON! It's not like cer
78 Spacecadet : How is this a problem? It's not any different than bumping someone up to business class if economy's oversold, which happens all the time. And before
79 PITIngres : And how many angels dance on the head of your pins? I define a separate class as a physically separated cabin with dedicated or mostly-dedicated serv
80 Post contains links EMB170 : I have to agree. I'm no fan of all this "unbundling"...and saying that "customers now have the 'opportunity' to 'pay for that which they value'" is s
81 Post contains links ExFATboy : I think B6's presumption is that passengers, particularly on trans-cons, will be willing to pay up front to guarantee a 38"-pitch seat on the aisle o
82 AirNZ : Why does someone have to have "a need" for them......they are available to anyone who meets the criteria for occupying them? You always had the optio
83 Ikramerica : From those graphics it is clear what the next step could be... 4 rows of 38" pitch 4 across seating means a loss of 8 seats, but the rest of the cabi
84 Luv2cattlecall : So are they charging the same for row 10, even though it doesn't recline?
85 Post contains images Floridaflyboy : Exactly my point. We're saying the same thing
86 XJETFlyer : I agree. I'm willing to give them a shot from Houston to New York under these conditions!
87 JetBlueAUS : Too bad JetBlue isn't an LFC. They are a high-frills LCC.
88 Cubsrule : Why do the categories matter at all? I can think of plenty of routes where the 'LFC' routinely isn't the cheapest.
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