I recently flew AA MIA-SDQ-MIA on an overnight trip to Santo Domingo and had the same crew going as coming back. I was in First on both segments and the flight attendant was about the best I've ever had on any US airline, AA or otherwise. On a relatively short-haul flight, she managed to memorize everyone's name and used the names every time she addressed us, constantly walked around the cabin topping off drinks and was just really great. I ran into her at the departure lounge the following morning and she remembered my name and greeted me very warmly....I was impressed. At any rate, I sent AA an e-mail about her but was wondering whether this type of stuff gets read or just gets thrown into someone's inbox to sit there forever. When I was with UA and written letters were common than e-mails, I did get a few which had been sent in to my manager so I'm wondering whether I should use snail mail instead.

Thanks in advance!