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Lufthansa HON Circle - When Got It Launched?  
User currently offlineSleeperseat From Germany, joined Apr 2008, 93 posts, RR: 0
Posted (6 years 5 months 1 week 5 days 4 hours ago) and read 10357 times:

Has LH's HON Circle Status always be there, and just been passed to VIP's and politics before you had to collect 600,000 miles within 2 years?

Furthermore, what if a HON Circle member ever comes the the unlikley event to book an Economy Ticket,( Short, Medium or Longhaul) does he automatically gets upgraded to C-Class or even F-Class?

20 replies: All unread, jump to last
 
User currently offlineLH4116 From Sweden, joined Aug 2007, 1714 posts, RR: 18
Reply 1, posted (6 years 5 months 1 week 5 days 3 hours ago) and read 10331 times:

As far as i know, a HON that is booked in Y gets automatically upgraded to C if there are any empty seats there.


SAS Plus is Business Class made faux!
User currently offlineYamatthey From Switzerland, joined Aug 2005, 56 posts, RR: 0
Reply 2, posted (6 years 5 months 1 week 5 days 3 hours ago) and read 10288 times:

HON Circle status was launched by Lufthansa in November 2005 (same as the opening of the First class terminal in FRA).

I have the HON Circle status; I get upgraded automatically (95% of the time) if I have a Y or B (full fare in Economy Class) with Lufthansa, Swiss or United, around 60% - 70% of the time in other booking class. Every time you renew your HON Circle status you receive 6 e-vouchers valid for an upgrade (economy to business or business to first) within Star Alliance.


User currently offlineL1011Lover From Germany, joined Oct 2003, 989 posts, RR: 14
Reply 3, posted (6 years 5 months 1 week 4 days 22 hours ago) and read 10157 times:



Quoting Yamatthey (Reply 2):
HON Circle status was launched by Lufthansa in November 2005

HON Circle was launched in 2004, not 2005.


User currently offlineStylo777 From Germany, joined Feb 2006, 2976 posts, RR: 12
Reply 4, posted (6 years 5 months 1 week 4 days 22 hours ago) and read 10139 times:



Quoting LH4116 (Reply 1):
As far as i know, a HON that is booked in Y gets automatically upgraded to C if there are any empty seats there.

this is not right!

but
HON Circle members are the first passengers onboard a flight we provide courtesy upgrades when the flights are overbooked. in case of Lufthansa the flights are often overbooked in Eco, so as Yamatthey said already HON's get a free upgrade in most of the cases. On longhaul flights they are also the firsts who fly First instead of Business when the booked class is overbooked and upgrades are needed.
If the flight is empty there is no reason to upgrade them eventhough they are the most honoured and privileged passengers of LH and of course LX. This is slightly different to the US system where the most tiered pax get an upgrade to fill the premium classes, so the US based airlines almost always fly full in premium classes.

But I'm honest to you, if a HON comes to the gate and ask for a free upgrade and seats and meals are available in the next higher class be sure that he get the upgrade. Fortunately they don't do this often.

Another case (which is not too common and often): If the departing station know that the connection at the hub (FRA or MUC) is very tight they try to seat them as front as possible that he/she get off the plane at first. As I said, this case is not practice too often.


User currently offlineYamatthey From Switzerland, joined Aug 2005, 56 posts, RR: 0
Reply 5, posted (6 years 5 months 1 week 4 days 10 hours ago) and read 9999 times:



Quoting L1011Lover (Reply 3):

Sorry! This is my mistake; HON Circle was launched November 1st 2004 (not 2005), you are right.

To be honest, if you want to keep your HON Circle, you must fly First or Business class very often... 600'000 miles in 2 years are not easy!


User currently offlineAnalog From United States of America, joined Jul 2006, 1900 posts, RR: 1
Reply 6, posted (6 years 5 months 1 week 4 days 9 hours ago) and read 9987 times:



Quoting Stylo777 (Reply 4):
This is slightly different to the US system where the most tiered pax get an upgrade to fill the premium classes, so the US based airlines almost always fly full in premium classes.

Where is this US? In the US that I know that only works for domestic (+Canada, etc.) Y->F. That's analogous to Y->C on European flights with the fake Euro C.


User currently offlineAg92 From India, joined Jul 2006, 1317 posts, RR: 0
Reply 7, posted (6 years 5 months 1 week 4 days 9 hours ago) and read 9953 times:

Another question, is there such a thing as Life HON members?

User currently offlineSleeperseat From Germany, joined Apr 2008, 93 posts, RR: 0
Reply 8, posted (6 years 5 months 1 week 4 days 4 hours ago) and read 9824 times:



Quoting Ag92 (Reply 7):
Another question, is there such a thing as Life HON members?

That's an interesting question. What about TOP VIP's who actually don't collect 600,000 miles in two years? Is there a way to purchase this status?
Or does LH give this Status complimentary to politics or celebs?


User currently offlineCaspritz78 From Germany, joined Aug 2007, 518 posts, RR: 0
Reply 9, posted (6 years 5 months 1 week 4 days 4 hours ago) and read 9807 times:



Quoting Sleeperseat (Reply 8):
That's an interesting question. What about TOP VIP's who actually don't collect 600,000 miles in two years? Is there a way to purchase this status?
Or does LH give this Status complimentary to politics or celebs?

As far as I heard LH gives Senator status to certain VIPs but not the HON status. But there is definitely no way you can buy HON Status.

The whole point of the HON status was that only a few people have it and that it is something really special. Anyway it seems that more people than actually planned were able to get HON status.


User currently offlineGBan From , joined Dec 1969, posts, RR:
Reply 10, posted (6 years 5 months 1 week 3 days 23 hours ago) and read 9710 times:



Quoting Sleeperseat (Reply 8):
Is there a way to purchase this status?

Yes, buy tickets and fly!

Quoting Yamatthey (Reply 5):
To be honest, if you want to keep your HON Circle, you must fly First or Business class very often... 600'000 miles in 2 years are not easy!

Very true. If you want to keep your HON status you can't fly Economy anyway. Flying Economy with free upgrades is nice, but won't last that long  Wink

Quoting Caspritz78 (Reply 9):
The whole point of the HON status was that only a few people have it and that it is something really special.

... and to offer enough advantages to make those who can afford it fly business and first to get enough miles.

I think free upgrades is one of the less interesting advantages you get as a HON.


User currently offlineSleeperseat From Germany, joined Apr 2008, 93 posts, RR: 0
Reply 11, posted (6 years 5 months 1 week 3 days 20 hours ago) and read 9633 times:



Quoting GBan (Reply 10):
I think free upgrades is one of the less interesting advantages you get as a HON.

Yes from this point you are right, i guess a HON doesn't have to deal with Economy Tickets anyway. I have calculated itonce, to get this privilege Status you have to fly at least a lot of times Business or First. ( between 100,000 and 150,000 EUROS till you join this club)
My experience with LH ( i'm holding SEN Status/ flying between 170,000 and 200,000 miles a year) is that the treatment is still the same and worse, as long you don't fly C or F-Class.
LH should take lessons from other carriers like CX, TG or EK, FA's with LH are sometimes so busy and arrogant and treat Major Customer like holiday passengers.
My worst experience with LH was in DEC 2007 when i was boarding a flight bound for BKK. I instantly headed into C-Class and a flight attendant came up to my seat and asked me to show my boarding pass again, i mean i always wear casual gear, but is that a reason to blame a good customer in front of everyone and doubt that he has a valid ticket for this class??? That never happened to me before!!!! It shouldn't be like this...

I hope LH treat their HON's better like i've experienced it once.


User currently offlineMrBrightSide From United States of America, joined Jan 2008, 202 posts, RR: 1
Reply 12, posted (6 years 5 months 1 week 3 days 18 hours ago) and read 9596 times:



Quoting Sleeperseat (Reply 11):
My experience with LH ( i'm holding SEN Status/ flying between 170,000 and 200,000 miles a year) is that the treatment is still the same and worse, as long you don't fly C or F-Class.
LH should take lessons from other carriers like CX, TG or EK, FA's with LH are sometimes so busy and arrogant and treat Major Customer like holiday passengers.

Sadly, I completely agree with you. The way LH treats their Senators was sometimes quite despicable. When I first got the status 2 years ago, it took them three and a half months to deliver the card, during which period I had 3-4 bad experiences in FRA getting onto Senator lounge. I provided my number, but everytime I was looked twice, and one elderly lady didn't want to let me in. I politely required for the manager, after she gave me attitude I said "you call of you get fired, capishe?". Bear in mind that I am always polite to service crew, but if somebody is looking at me like I've fallen from Mars and refuses to let me in, even though member number is 2220 (and flight is in Y with LH).

I was never offered an upgrade seat even when I boarded the plane and saw some empty seats in the C cabin. Upon request for explanation, I was upgraded to C inside the plane. Needless to say, quite odd (full-fare Y, to avoid any confusion here).

And regardless of what people may think, UA approved an instant match in status to 1K, and needless to say, they have my business now (or SQ for any Asian trip).

Quoting Sleeperseat (Reply 11):
My worst experience with LH was in DEC 2007 when i was boarding a flight bound for BKK. I instantly headed into C-Class and a flight attendant came up to my seat and asked me to show my boarding pass again, i mean i always wear casual gear, but is that a reason to blame a good customer in front of everyone and doubt that he has a valid ticket for this class??? That never happened to me before!!!! It shouldn't be like this...

Ah, the allmighty check if you "don't look" like a business pax. I am often at least 20 years younger than pax in Red Carpet Club or in Senator lounge, but the best thing is what happens on regional airports, when you get the "C pax board in front, Y pax board on the back", you start walking towards the front, and you get a question "show me your boarding pass". Especially if you're 25 or less... even though I still get that question at backyard airports like ZAG. Why, have no idea. You won't find me traveling in anything else but a serious casual...



There's no better way to travel than fly (shameless rip of LH's slogan ;-)
User currently offlineSleeperseat From Germany, joined Apr 2008, 93 posts, RR: 0
Reply 13, posted (6 years 5 months 1 week 3 days 18 hours ago) and read 9573 times:



Quoting MrBrightSide (Reply 12):
Sadly, I completely agree with you. The way LH treats their Senators was sometimes quite despicable. When I first got the status 2 years ago, it took them three and a half months to deliver the card, during which period I had 3-4 bad experiences in FRA getting onto Senator lounge. I provided my number, but everytime I was looked twice, and one elderly lady didn't want to let me in. I politely required for the manager, after she gave me attitude I said "you call of you get fired, capishe?". Bear in mind that I am always polite to service crew, but if somebody is looking at me like I've fallen from Mars and refuses to let me in, even though member number is 2220 (and flight is in Y with LH).

Hi there, that's what i'm talking about, does LH has a policy to treat customers according to what they are dressed like or how old they are? I can tell u about a lot SEN Lounge entry stories where ground staff treated me like an ass and almost refused me to enter it till i showed my SEN Card, although my boarding Pass had an SEN on it. ' EXCUSE ME SIR, I GUESS U R WRONG HERE.... '

Thx LH, i really appreciate to spend my money on trips with you!!!


User currently offlineMrBrightSide From United States of America, joined Jan 2008, 202 posts, RR: 1
Reply 14, posted (6 years 5 months 1 week 3 days 15 hours ago) and read 9536 times:



Quoting Sleeperseat (Reply 13):
Thx LH, i really appreciate to spend my money on trips with you!!!

I'll just forego the fact that my senator status would probably even not be approved if I didn't argue with them.... LH failed to accredit 37.000 miles on my account, and at that point I really got dissapointed with LH. Getting those miles accrued and listening to incredible explanations (for instance, Y-Class tix ZAG-FRA-HKG-TPE-HKG-SFO-DEN-FRA-ZAG or C-class tix ZAG-VIE-MXP-VIE-ZAG, and only ZAG-FRA-HKG, SFO-DEN were accreddited, or ZAG-VIE and MXP-VIE are accredited.... did i teleported between airports?).

We won't go into the whole "bring friend, get 2000 miles". Brought more than 15 people, got 2000 miles only once. 15x2000 are two FlightSmart flights inside Europe... and of course, how many times did I told partnering companies (who were paying for the flight) that I am flying exclusively *A, and in 90% of cases I brought LH some business.... C tix for trips accross the pond cost mucho dinero.

Luckily, United is treating its 1K member really good. And I won't go into the fact that SQ treated me like a king, even though I was a SEN/1K member, thus not their own gold member. Same experience applied to US (a lot of people seem to criticize US, but honestly, I never had a bad experience with them... and their seats in Y have laptop jacks, and that is much appreciated  Smile).



There's no better way to travel than fly (shameless rip of LH's slogan ;-)
User currently offlineLufthansa411 From Germany, joined Jan 2008, 692 posts, RR: 1
Reply 15, posted (6 years 5 months 1 week 3 days 14 hours ago) and read 9521 times:



Quoting MrBrightSide (Reply 12):
Sadly, I completely agree with you. The way LH treats their Senators was sometimes quite despicable.

That is exactly why HON status was reinstated. Lufthansa had HON's previously and did away with the program. After a while there were so many Senators that Lufthansa reinstated the program to give another level of status to customers.

Although I cannot find the source now, will look for it later, I have read that a much higher percentage of LH FF's are Star Alliance Gold than other carriers. I hate to say it, but when you see so many of them every day, it makes it that much less special, hence the HONs.

Quoting Sleeperseat (Reply 8):
Or does LH give this Status complimentary to politics or celebs?

There is really no need. Many politicians/celebs already have access to the perks that a HON has. Escorts through security and the gate, preboarding and priority deboarding, knowing the passengers name before s/he checks in ect. These would be normal procedures for politicians or celebs.

We had a Scandinavian prince check in the other day who was not a HON. but, between his security detail and diplomatic privileges, he just skipped security all together. Not even a HON could get away with that.

Lufthansa411



Nothing in life is to be feared; it is only to be understood.
User currently offlineMrBrightSide From United States of America, joined Jan 2008, 202 posts, RR: 1
Reply 16, posted (6 years 5 months 1 week 3 days 11 hours ago) and read 9480 times:



Quoting Lufthansa411 (Reply 15):

Quoting MrBrightSide (Reply 12):
Sadly, I completely agree with you. The way LH treats their Senators was sometimes quite despicable.

That is exactly why HON status was reinstated. Lufthansa had HON's previously and did away with the program. After a while there were so many Senators that Lufthansa reinstated the program to give another level of status to customers.

Although I cannot find the source now, will look for it later, I have read that a much higher percentage of LH FF's are Star Alliance Gold than other carriers. I hate to say it, but when you see so many of them every day, it makes it that much less special, hence the HONs.

Well... I don't think anyone is asking for pampering.... just doing the work and treating all pax, especially SEN with respect is a page from any hospitality handbook.

When it comes to number of Senator members, UA has 239.000 Premier Executives and 46.000 1K, so a total 285.000 of *A Gold members...

During past 10 years of living my life as a business traveller, I've experienced a lot of things... oddly, I never looked into anything else than LH SEN status, even though I could have been gold with UA or TG (70K for couple of years)... but the QoS just isn't there.

And oddly, I still split my 200K a year into LH and UA to have 1K/SEN status, since 400K in 2 years will not get me into HON. And sadly, I predominately fly Y...



There's no better way to travel than fly (shameless rip of LH's slogan ;-)
User currently offlinePlobax From France, joined Jan 2008, 116 posts, RR: 0
Reply 17, posted (6 years 5 months 1 week 3 days 9 hours ago) and read 9414 times:



Quoting Lufthansa411 (Reply 15):
That is exactly why HON status was reinstated. Lufthansa had HON's previously and did away with the program. After a while there were so many Senators that Lufthansa reinstated the program to give another level of status to customers.

Any idea how many HON members LH has currently? It really looks like a very small elite.


User currently offlineJoFMO From Germany, joined Jul 2004, 2211 posts, RR: 0
Reply 18, posted (6 years 5 months 1 week 3 days 9 hours ago) and read 9381 times:



Quoting Sleeperseat (Reply 11):
Yes from this point you are right, i guess a HON doesn't have to deal with Economy Tickets anyway. I have calculated itonce, to get this privilege Status you have to fly at least a lot of times Business or First. ( between 100,000 and 150,000 EUROS till you join this club)
My experience with LH ( i'm holding SEN Status/ flying between 170,000 and 200,000 miles a year) is that the treatment is still the same and worse, as long you don't fly C or F-Class.
LH should take lessons from other carriers like CX, TG or EK, FA's with LH are sometimes so busy and arrogant and treat Major Customer like holiday passengers.
My worst experience with LH was in DEC 2007 when i was boarding a flight bound for BKK. I instantly headed into C-Class and a flight attendant came up to my seat and asked me to show my boarding pass again, i mean i always wear casual gear, but is that a reason to blame a good customer in front of everyone and doubt that he has a valid ticket for this class??? That never happened to me before!!!! It shouldn't be like this...

If that is the only upset you had with them while flying 200.000 miles, than they must be pretty damn good!

Quoting MrBrightSide (Reply 12):
Sadly, I completely agree with you. The way LH treats their Senators was sometimes quite despicable. When I first got the status 2 years ago, it took them three and a half months to deliver the card, during which period I had 3-4 bad experiences in FRA getting onto Senator lounge. I provided my number, but everytime I was looked twice, and one elderly lady didn't want to let me in. I politely required for the manager, after she gave me attitude I said "you call of you get fired, capishe?". Bear in mind that I am always polite to service crew, but if somebody is looking at me like I've fallen from Mars and refuses to let me in, even though member number is 2220 (and flight is in Y with LH).

I haven't had a problem with entering the Senator lounge when I still had my old silver card. They asked me to print out my balance sheet at the printer and everything was fine.


User currently offlineSleeperseat From Germany, joined Apr 2008, 93 posts, RR: 0
Reply 19, posted (6 years 5 months 1 week 2 days 7 hours ago) and read 9211 times:



Quoting JoFMO (Reply 18):
If that is the only upset you had with them while flying 200.000 miles, than they must be pretty damn good!

Well,to head for certain destinations you are almost forced to fly with LH unless you don't want to hit CDG or LHR. But quoting from that point of view you're right, they are not that bad, but on some policys they should work on.


User currently offlineGBan From , joined Dec 1969, posts, RR:
Reply 20, posted (6 years 5 months 1 week 2 days 6 hours ago) and read 9193 times:



Quoting MrBrightSide (Reply 12):
I was never offered an upgrade seat even when I boarded the plane and saw some empty seats in the C cabin. Upon request for explanation, I was upgraded to C inside the plane. Needless to say, quite odd (full-fare Y, to avoid any confusion here).

Funny, I would have never expected to be automatically upgraded just because there are seats available.

Quoting Sleeperseat (Reply 13):
Hi there, that's what i'm talking about, does LH has a policy to treat customers according to what they are dressed like or how old they are? I can tell u about a lot SEN Lounge entry stories where ground staff treated me like an ass and almost refused me to enter it till i showed my SEN Card, although my boarding Pass had an SEN on it. ' EXCUSE ME SIR, I GUESS U R WRONG HERE.... '

Well, why don't you just show your card in the first place? I always show my card and not the boarding pass. Works like a miracle  Wink


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