SeaBosDca From United States of America, joined Sep 2007, 4277 posts, RR: 4 Reply 1, posted (5 years 4 weeks 1 day 20 hours ago) and read 5380 times:
Quoting AF340 (Thread starter): I can see the airline charging Tango customers, but Plus customers??? AC nickel and diming
customers, I keep losing respect for them.
Sigh... I get so sick of threads expressing anger at airlines for "nickel and diming," when it's beyond clear that they are just responding to customer wishes.
Customers want the lowest base fare. They've expressed that repeatedly and consistently, by refusing to buy tickets from any airline that tries to include more services and charge accordingly.
Most gorgeous aircraft: Tu-204-300, 757-200, A330-200, 777-200LR, 787-8
I can see the airline charging Tango customers, but Plus customers??? AC nickel and diming customers, I keep losing respect for them.
Bear in mind please that they are just following suit, as is generally the case with the airline industry. I believe there were five US airlines that beat them to the punch on this one. As oil continues to skyrocket - so do ways to offset the cost. Hold on to your hat, I'm sure Westjet is next.
Gpbcroppers63 From Ireland, joined Jan 2008, 511 posts, RR: 0 Reply 3, posted (5 years 4 weeks 1 day 19 hours ago) and read 5354 times:
I do realise that it's hard for you guys in North America to come to terms with all of this but in my opinion you've all had it far too good for far too long. Here in Europe, most of us are used to one bag weighing 20kg as being the standard. On many airlines over here (FR, U2, BE, EI for example), you have to pay to even check in one bag so count yourselves lucky. Oil prices are going up dramatically and until the airlines over there can raise their fares, they have to come up with other ways to offset this cost. Get used to it guys because it's not going to get any better!
According to one of my colleagues, my problem is that I'm addicted to travel!
FlyDeltaJets87 From , joined Dec 1969, posts, RR: Reply 4, posted (5 years 4 weeks 1 day 19 hours ago) and read 5339 times:
Quoting SeaBosDca (Reply 1): Sigh... I get so sick of threads expressing anger at airlines for "nickel and diming," when it's beyond clear that they are just responding to customer wishes.
Customers want the lowest base fare. They've expressed that repeatedly and consistently, by refusing to buy tickets from any airline that tries to include more services and charge accordingly.
And the entitlement of what passengers think they should get for free drives me nuts too. They seem to think it's their right to be able to bring two bags for free, or to get this for free or that free, simply because it was once free before.
They don't seem to realize that paying $225 and having to pay $25 for the second bag is the same thing as paying $250 and having the option to check two bags. The nice thing is, if I don't check a second bag, which I almost never do, saves me money.
AF340 From Canada, joined Jul 2007, 2786 posts, RR: 4 Reply 7, posted (5 years 4 weeks 1 day 19 hours ago) and read 5273 times:
Quoting Cubsrule (Reply 6): Nobody is going to buy Tango Plus just because it permits a free second bag, though. The price difference is too high.
Normally, the price isn't too much different. It also allows you to pick your seat for free, buy lounge access, more Aeroplan points, etc. Even before this thing came, I always bought it.
Liam
He's faster than a speeding bullet, he can leap tall buildings in a single bound; he's Obamaman!!
Cubsrule From United States of America, joined May 2004, 21245 posts, RR: 19 Reply 8, posted (5 years 4 weeks 1 day 19 hours ago) and read 5244 times:
Quoting AF340 (Reply 7): It also allows you to pick your seat for free, buy lounge access, more Aeroplan points, etc. Even before this thing came, I always bought it.
Maybe a discount on the second bag fee with Tango Plus would work (sort of similar to how they do lounge access)?
I can't decide whether I miss the tulip or the bowling shoe more
Quoting YWG747 (Reply 9): I never fly them just Westjet
What happens if you need to fly somewhere smaller? Or internationally? WestJet doesn't offer enough destinations and I don't like 737s so I personally do not fly them.
Liam
He's faster than a speeding bullet, he can leap tall buildings in a single bound; he's Obamaman!!
VonRichtofen From Canada, joined Nov 2000, 4621 posts, RR: 40 Reply 12, posted (5 years 4 weeks 1 day 18 hours ago) and read 5112 times:
Personally I prefer the "nickel and dime" approach because it's more fair to each individual passenger. Instead of raising everybody's fare the fares can stay low and pax can pay for each individual service. Much better. I rarely check a bag at all let alone two, so I'm glad I won't be paying for somebody else's baggage.
I think the new payment scheme at Air Canada is revolutionary and I love it.
Ctbarnes From United States of America, joined Mar 2000, 3491 posts, RR: 52 Reply 13, posted (5 years 4 weeks 1 day 17 hours ago) and read 5051 times:
Quoting SeaBosDca (Reply 1): Sigh... I get so sick of threads expressing anger at airlines for "nickel and diming," when it's beyond clear that they are just responding to customer wishes.
Er, AF340 is a customer expressing his wishes. The fact that he is disparaged for doing so speaks volumes about how this industry values its customers.
Charles, SJ
The customer isn't a moron, she is your wife -David Ogilvy
Cubsrule From United States of America, joined May 2004, 21245 posts, RR: 19 Reply 14, posted (5 years 4 weeks 1 day 16 hours ago) and read 5020 times:
Quoting VonRichtofen (Reply 12): I think the new payment scheme at Air Canada is revolutionary and I love it.
As a customer, I also love it. As an observer of the industry, I worry about its hidden costs.
I can't decide whether I miss the tulip or the bowling shoe more
Bakersdozen From Canada, joined Nov 2006, 333 posts, RR: 0 Reply 15, posted (5 years 4 weeks 1 day 12 hours ago) and read 4663 times:
Quoting FlyDeltaJets87 (Reply 4): They don't seem to realize that paying $225 and having to pay $25 for the second bag is the same thing as paying $250 and having the option to check two bags. The nice thing is, if I don't check a second bag, which I almost never do, saves me money.
You can't be serious if you think that because of this they will adjust the price of a ticket to reflect your example.
A332 From Canada, joined Feb 2005, 1644 posts, RR: 2 Reply 16, posted (5 years 4 weeks 1 day 12 hours ago) and read 4664 times:
I also believe this a good idea, too many people simply take far too many bags with them on their trip, why should us 'light weights' have to pay for their cargo...?
I am certain WestJet will be doing the same soon...
VonRichtofen From Canada, joined Nov 2000, 4621 posts, RR: 40 Reply 17, posted (5 years 4 weeks 1 day 12 hours ago) and read 4613 times:
Quoting Bakersdozen (Reply 15): You can't be serious if you think that because of this they will adjust the price of a ticket to reflect your example.
No, but if they can increase revenue by pax paying for services they actually use it'll lessen the need to raise fares. So it keeps the base fares relatively low, the more you demand from the airline the more you pay. Instead of everybody paying the same fare regardless of how much they cost the airline. Somebody with no checked bags should not have to pay the same as a passenger with 140lbs worth of shit.
FlyingSikh From Canada, joined Nov 2007, 36 posts, RR: 0 Reply 19, posted (5 years 4 weeks 1 day 11 hours ago) and read 4504 times:
I just flew Air Canada from Fort McMurray to Montreal via Toronto. I get to Montreal and my 1 bag seemed to magically vanish.
I was in Montreal for 4 days for UFC 83, end up flying back to Fort McMurray on West Jet (which btw was an awsome expeirence as always, friendly crews, excellent service, great aircraft)
Air Canada is one of the worst airlines I have ever flown. Most civilized international and domestic carriers shoot these guys out of the water. It will be a great day in Canada when West Jet becomes fully international.
WildcatYXU From Canada, joined May 2006, 2435 posts, RR: 5 Reply 21, posted (5 years 4 weeks 1 day 11 hours ago) and read 4382 times:
I'm curious how this change will affect the baggage allowance for Elite FF's. Presently we are allowed to check 4 bags. If it will decrease to 3, I'm still OK. If it goes down even further, then, well, Mr. Visa will have some work to do during check-in.
Pnwtraveler From Canada, joined Jun 2007, 2046 posts, RR: 12 Reply 22, posted (5 years 4 weeks 1 day 11 hours ago) and read 4371 times:
A friend who was traveling for a month left packing to the last minute. I knew he probably would and showed up early to give him a ride to the airport. I looked at what he had laid out to pack. Forget going for a month - he had enough clothes for a year. Despite the fact that the place he was going had full and free laundry facilities for him to use. I can pack in my sleep so showed him how I packed so that majority of it took up the least space and was wrinkle free. I was able to boot up my laptop and showed him my packing lists that I use all the time. His mouth fell open. I talked him into leaving a lot back and still needed one large and one medium suitcase. He could have easily done it in the large suitcase with a sports duffel bag also packed inside in case he bought a lot of stuff, and still had extra room. This isn't a working trip and is going to a hot climate.
People have no clue how to pack and are disorganized so over pack all the time. I echo the sentiment that why should I pay for higher fares because people like my friend don't think and lug all sorts of extra crap. I think $25 is quite reasonable.
I sat beside one of those people who love to hate AC my last trip back from YVR to YYZ. He bitched about everything despite being upgraded to J class ( I was upgraded as well). He asked why I flew AC instead of Westjet, so I explained my reasons and that I thought it is great there is a choice. He then asked what I thought the worst thing about flying AC was? My pointed but polite answer was, "Well to be honest, traveling with people who enjoy hating AC." The woman across the aisle guffawed loudly so obviously had been eavesdropping. After an hour he quietly apologized and said his whole family was like that and his Dad had been a CPAir pilot and was retired. After another hour we actually talked about a few interesting things and the flight didn't turn out nearly as bad as I feared.
Al From Australia, joined Jun 1999, 593 posts, RR: 2 Reply 23, posted (5 years 4 weeks 1 day 11 hours ago) and read 4339 times:
Quoting WildcatYXU (Reply 21): I'm curious how this change will affect the baggage allowance for Elite FF's. Presently we are allowed to check 4 bags. If it will decrease to 3, I'm still OK. If it goes down even further, then, well, Mr. Visa will have some work to do during check-in.
It doesn't affect us at all. There is a grid and explanation of the new policies on their (AC's) website under travel advisories.
WildcatYXU From Canada, joined May 2006, 2435 posts, RR: 5 Reply 24, posted (5 years 4 weeks 1 day 11 hours ago) and read 4339 times:
Quoting VonRichtofen (Reply 20): Only now, the guy with 140lbs of shit will have to pay an amount more appropriate to the cost of hauling him and all of his shit.
Please, check your data before posting... The guy hauling 140 lbs in two bags would already pay $ 50 + taxes (as long as he's not Elite or Super Elite). And the guy hauling 100 lbs in 3 bags would pay $ 125 + taxes.
26 FlyDeltaJets87: This new fee isn't so airlines can lower the base fare. It's to prevent them from having to raise the base fare and since they aren't cutting the bas
27 CB97: Nice to see the national sport of complaining about AC is alive and well... Is this nickel and diming? I'd have to say no. Is it jumping on the bandwa
28 Chinook747: Elite, Super Elite will continue to be allowed their 2 checked pieces...the change is just for domestic and transborder booked in Tango and Tango plu
29 AC_B777: Then don't fly AC. Simple as that! Oh, BTW, WS still looses baggage too. I see it almost everyday. But yet you still fly AC. DON'T!! You could have f
30 REALDEAL: if they don't they'll soon be out of business !!! Expect many more charges. If you don't like it fly another airline, like Westjet or Zoom !!!
31 Connies4ever: It would really be refreshing if people would get over the fact that AC was once a Crown. That ended 20+ years ago and there are relatively few emplo
32 Iflyac: I'd have to agree fully. AC is a fine airline, with excellent routing and connections. WS, not to be too negative, felt like riding in a clown car. A
33 LongHauler: I am sure you are aware that Air Canada is no longer a crown corporation. Something of which I am sure you are NOT aware is that when Air Canada was
34 FlyingSikh: Believe me, I only travel Air Canada domestically when I have too...but now even Greyhound seems like a better alternative. As for Air Canada on inte
35 Connies4ever: So AC is 'nickel and diming' ? Spirit in the US just announced a $25 'lap fee' for infants. Yes. Actually, I think this is to cover the additional wei
36 Viscount724: If you're referring to CP Air, they were given access to 25% of the market between the cities they served about 1969. However they still had various
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