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Flyers Behaving Badly: WSJ  
User currently offlineJimboski93 From United States of America, joined Dec 2007, 20 posts, RR: 0
Posted (6 years 4 months 2 weeks 6 days 22 hours ago) and read 5751 times:

Interesting / amusing / gross article at the Wall Street Journal - "Flying Foul: Passengers Behaving Badly"

http://online.wsj.com/article/SB1210...69015.html?mod=hps_us_inside_today

27 replies: All unread, showing first 25:
 
User currently offlineWILCO737 From Greenland, joined Jun 2004, 9039 posts, RR: 75
Reply 1, posted (6 years 4 months 2 weeks 6 days 21 hours ago) and read 5734 times:
AIRLINERS.NET CREW
HEAD MODERATOR

That's disgusting!  eek 

Some people are really weird! I would like to see their faces when I do that at their home!

WILCO737 (MD11F)
 airplane 



It it's not Boeing, I am not going.
User currently offlineFlyboysp From Australia, joined Apr 2007, 739 posts, RR: 0
Reply 2, posted (6 years 4 months 2 weeks 6 days 21 hours ago) and read 5716 times:

How sad and unfortunately true and widespread

Quoting WILCO737 (Reply 1):
Some people are really weird! I would like to see their faces when I do that at their home!

 checkmark 

It's a totally different ballgame when it happens to them.



#proudtobeabulldog
User currently offlineArcrftLvr From United States of America, joined Nov 2006, 826 posts, RR: 0
Reply 3, posted (6 years 4 months 2 weeks 6 days 19 hours ago) and read 5474 times:

Unbelievable. People are absolute pigs. This sense of entitlement absolutely disgusts me.

User currently offlineTjwgrr From United States of America, joined Mar 2000, 2446 posts, RR: 2
Reply 4, posted (6 years 4 months 2 weeks 6 days 17 hours ago) and read 5278 times:

I found crumbs and Cheerio remnants covering the floor and part of my seat on my last NWA flight. When I asked the F/A why someone hadn't cleaned it up, she laughed and said the a/c only gets cleaned at night, and offered no apologies. Yours truly had to brush his seat off.

I thought if there was visible trash, crumbs, etc, the F/A's are supposed to take care of it prior to boarding.

At restaurants, from McDonalds on up, I expect a clean table, seat, and reasonably clean floors. Is this too much to ask when I fly?



Direct KNOBS, maintain 2700' until established on the localizer, cleared ILS runway 26 left approach.
User currently offlinePanAm747 From United States of America, joined Feb 2004, 4242 posts, RR: 8
Reply 5, posted (6 years 4 months 2 weeks 6 days 16 hours ago) and read 5213 times:

"I love humanity - it's people I can't stand!!"

I wish I could remember who said that...it is SO true being out in public, and not just in airplanes.

Three particular statements made laugh in pity at what we have, as a society, become:

Quote:
many people have difficulty being stuffed in close proximity with others and forced to share space.

Unless you live in total isolation, or on a farm, your village/town/city/megalopolis life is going to be like this. Travelling is just a microcosm of this.

Quote:
Some lose control because the flying experience strips them of all control.

Hello!! Road rage? Stuck in suburbia traffic hell? Why should flying be any different?

Quote:
"Some rather enjoy offending others,"

Saddest and truest statement in the entire article.

This article is a great reminder, however, for the rest of us - be aware that we are like the child in "The Sixth Sense"...

"I see stupid people...they're all around...they don't know they're stupid!!



Pan Am:The World's Most Experienced Airline - P(oor) S(ailor's) A(irline): San Diego's Hometown Airline-Catch Our Smile!
User currently offlineTVNWZ From United States of America, joined Feb 2006, 2391 posts, RR: 2
Reply 6, posted (6 years 4 months 2 weeks 6 days 16 hours ago) and read 5186 times:



Quoting Tjwgrr (Reply 4):
At restaurants, from McDonalds on up, I expect a clean table, seat, and reasonably clean floors. Is this too much to ask when I fly?

Apparently...yes.


User currently offlineTango-Bravo From United States of America, joined Jun 2001, 3805 posts, RR: 29
Reply 7, posted (6 years 4 months 2 weeks 6 days 16 hours ago) and read 5170 times:

Dysfunctional as the airlines themselves may be, in an overall sense the pax they carry may be even more dysfunctional. Once again, I wish I could have anyone who doubts my view spend a day with me at the office listening to the boorish buffoons who will soon be, or have been, pax on the flights of the airline for whom I work.

Unwittingly, the airlines do nothing whatsoever to discourage such behavior and everything to encourage it with the commodity and entitlement mentality to which nearly all U.S. airlines pander. Airlines have unwittingly or otherwise turned the term "airline service" into an oxymoron and retooled themselves as commodities and entitlement programs, causing many pax to take little to no responsibility for the quality of their air travel experiences. The sum total of the mindset to which airlines have conditioned many of their pax to have is "something-for-nothing some of the time and something-for-next-to-nothing the rest of the time." Which is not at all unlike the manner in which recipients of welfare/nanny state largess have a pronounced tendency to trash whatever entitlements they receive, in which they have no meaningful investment, if any.


User currently offlineKmh1956 From Bermuda, joined Jun 2005, 3324 posts, RR: 7
Reply 8, posted (6 years 4 months 2 weeks 6 days 16 hours ago) and read 5170 times:



Quoting Tjwgrr (Reply 4):
I expect a clean table, seat, and reasonably clean floors. Is this too much to ask when I fly?

If the pigs flying before you weren't such pigs, this question would be moot.



'Somebody tell me why I'm on my own if there's a soulmate for everyone' :Natasha Bedingfield
User currently offlineXJETFlyer From United States of America, joined Apr 2007, 327 posts, RR: 0
Reply 9, posted (6 years 4 months 2 weeks 6 days 16 hours ago) and read 5119 times:

I was on a flight a few years back. A lady and her cute little girl set next to me. She asked me if it was ok her daughter set next to me because she did not like being by the window at take off. No big deal, this little girl was better behaved then most of the adults.

Any way half way through the flight the little girl was looking in the pocket and was pulling out magazines. When she stuck her hand in the second time, she pulled out a used "CONDOM"! I will not bother telling which airline this was on, but needless to say, the little girl says look mommy, I found a balloon. She asked her mom to blow it up for her. I will never forget the look on her eyes.

The F/A was in shock when she came to us and saw what the girl had found. Funny thing was afterwards they took the matter very serious once they found out we were not related. I think they thought we were pulling a scam or something.
It was just a plain bad experience.

NASTY NASTY!


User currently offlineDtwclipper From , joined Dec 1969, posts, RR:
Reply 10, posted (6 years 4 months 2 weeks 6 days 16 hours ago) and read 5042 times:



Quoting ArcrftLvr (Reply 3):
Unbelievable. People are absolute pigs

On Sunday, I was flying F/C from LGA to DTW on NW. The women across from me in 1B not only kept tossing her torn up newspaper under her seat, but also used the space to toss her banana peel and apple core. And not that it made any difference to her, but yes, there was someone in 2B.

I can't believe how rude some people are!


User currently offlineCRJ200FAGuy From United States of America, joined May 2007, 400 posts, RR: 0
Reply 11, posted (6 years 4 months 2 weeks 6 days 14 hours ago) and read 4899 times:

People are pigs and usually it isn't the people with kids. I love when I ask if I can take someone's newspaper that's sitting in the pocket and they tell me no. I ask on my final walkthrough and they tell me they are taking it with them. Magically, I find it in the pocket when I clean between flights. People with kids leave such a crumbly mess on the floor. I feel ashamed when people board, but I have no way to clean it up.

User currently offlineAgentXE1225 From United States of America, joined Apr 2008, 166 posts, RR: 0
Reply 12, posted (6 years 4 months 2 weeks 6 days 14 hours ago) and read 4839 times:



Quoting CRJ200FAGuy (Reply 11):
People are pigs and usually it isn't the people with kids. I love when I ask if I can take someone's newspaper that's sitting in the pocket and they tell me no. I ask on my final walkthrough and they tell me they are taking it with them. Magically, I find it in the pocket when I clean between flights. People with kids leave such a crumbly mess on the floor. I feel ashamed when people board, but I have no way to clean it up.

I don't understand the pax reasoning behind refusing to cough up trash to the FA. (By the way, why don't you have any help? Whoever meets the a/c helps the FA clean or if there's extra rampers, one of them will help. Hell, I've even seen the CA & FO helping us for a super-quick turn!) We've found dirty diapers, chewing tobacco wads (GROSS), a drunk guy's boxers, and everything else nasty you can think of in seatbacks. Dumped a lav one day and a pair of large women's panties came out! (HELLO, trash can in lav!) One night a flight came in, and the lav looked like someone had crapped on the floor and smeared it all over the walls!!!!! Thank heavens they called in-range to warn us about that one. Poor SAS who had to clean it didn't sleep that night!


User currently offlineAswissinmad From Spain, joined Sep 2005, 148 posts, RR: 1
Reply 13, posted (6 years 4 months 2 weeks 6 days 12 hours ago) and read 4743 times:

At my airline, we (F/A's) have only a max of 7 minutes to do our security checks and clean seatpockets, so sometimes it is very much less than spotless.
When I do the last gash before landing I normally would make a short PA asking customers not to leave any rubbish or personal belongings in the seatpockets, but I find it that pax comply each time less and less.
Last week, after a flight from LGW, I found a dirty diaper, fully opened and stuck to the safety card and part of the back of the tray table. Unfortunately for the offending mother, it was also our last flight that day so we hurried up and caught up with the pax waiting at the baggage claim, and I happily returned her her "gift" nicely stored in a duty free bag. You should have seen her face.
Anyway, we can't pretend to educate people so I guess we'll just have to put up with them (and wear plastic gloves when doing the seatpockets).


User currently offlineCX 4ever From United States of America, joined Jun 2000, 129 posts, RR: 0
Reply 14, posted (6 years 4 months 2 weeks 6 days 12 hours ago) and read 4670 times:



Quoting Aswissinmad (Reply 13):
Unfortunately for the offending mother, it was also our last flight that day so we hurried up and caught up with the pax waiting at the baggage claim, and I happily returned her her "gift" nicely stored in a duty free bag. You should have seen her face.

Well done!!!


User currently offlineSoBe From United States of America, joined Oct 2004, 256 posts, RR: 1
Reply 15, posted (6 years 4 months 2 weeks 6 days 11 hours ago) and read 4650 times:



Quoting PanAm747 (Reply 5):
"I love humanity - it's people I can't stand!!"

I wish I could remember who said that...

Linus Van Pelt


User currently offlineBWI5OH From United States of America, joined Apr 2007, 161 posts, RR: 0
Reply 16, posted (6 years 4 months 2 weeks 6 days 11 hours ago) and read 4610 times:

My last flight on a regional carrier (won't mention names, but it was out of Cincinnati Big grin ) was on an EJ145. Cramped as they are, it's worse with an idiot on board. I was in 7A, the rude passenger in 6B. Now I noticed this passenger boarding with a clear plastic 30 gallon garbage bag FILLED with magazines and newspapers. I thought he just had OCD when it comes to recycling. Boy I was wrong. Through the ENTIRE flight, taxi and all, he went through every one of them, ripping pages out and stuffing them in his suit pocket. Strange I thought. Then, he asks the F/A for a bottle of water and paper towels. He proceeded to pour the water in his hands at his seat and practically bathed himself while sitting there. Then he pulled from the bag a can of tuna fish, and a mini bottle of cocktail sauce and proceeded to stink up the whole aircraft while he enjoyed it straight from the can. To top it off, landing at BWI, he took all of the mags and newspapers he had torn up, the empty tuna fish can and his plastic fork and shoved it UNDER THE SEAT IN FRONT OF HIM while he began de-planing. I felt so bad for the girl sitting next to him, but worse for the F/A. I am a very vocal person, especially if someone is spreading their bio-hazards around, and at first, politely told him that he "forgot" some of his articles under the seat. He looked right at me and said "No I didn't. I don't want it anymore and it's her job (pointing to the F/A) to pick it up". I lost it on him. I know I stooped to his level, but in front of everyone, I raised my voice, told him what a filthy hog he was (I'm being polite) and told him that F/A needs to bury her foot in his arse for making the mess. It made no difference to him. He left it anyway. But the point is, even though F/A's work for the airline and yes, we pay their salaries, it customer service oriented, yadda yadda yadda, it doesn't give ANYONE the right to think that they have personal slaves or servants specifically for their nasty habits.

Rant over......

Tomorrow...BWI-ATL-AUS!!!



"It's all fun and games until the cops show up"
User currently offlineJetjack74 From United States of America, joined Jul 2003, 7410 posts, RR: 50
Reply 17, posted (6 years 4 months 2 weeks 6 days 11 hours ago) and read 4605 times:
Support Airliners.net - become a First Class Member!

As cabin crew, it's a Catch 22 concerning over-aggressive romance in 2A&B. I have engaged passengers from anything from the hand-down-the-blouse to the under-the-blankee-yankee and it ended up in a scathing letter. They claim it was just an innocent romantic moment. The company sees that, we're left to blame. They won't invest one ounce of time to hear our side of the story,so why would we? We're either damned if we do, damned if we don't. We're held accountable everytime something happens regardless of the circumstances. Would the offended passenger ever stop to think that if we take action, that he or she would be behind us to to back us up?


Made from jets!
User currently offlineLTBEWR From United States of America, joined Jan 2004, 13116 posts, RR: 12
Reply 18, posted (6 years 4 months 2 weeks 6 days 10 hours ago) and read 4559 times:

There are 2 factors here. First, is the cruder culture and behavior of growing numbers of people in general. Many do not learn decent manners and behavior from parents or peers and too much of popular media glorifies such behavior. Second is the declining service and comfort with commercial flying for the oft stated reasons in turn causing an environment where people don't care how they act. Add to that they are most probably never going to see the others on the flight again so they won't care about how they appear or act.

User currently offlineCoal From United States of America, joined Aug 2006, 2050 posts, RR: 9
Reply 19, posted (6 years 4 months 2 weeks 6 days 10 hours ago) and read 4495 times:

Interesting. The most disgusting thing I ever saw was on a Tiger Airways flight from Hanoi to Singapore. About 2 mins before touchdown, a little kid was crying and crying, and my seatmate thought it was because he was sick and wanted to vomit. So she passed his mother a plastic bag. To our disbelief the mother pulled down the kid's pants and the kid took a piss in the plastic bag! She then put the plastic bag full of urine in the seat back pocket (in the middle seat, actually) and left it there for the cleaners to pick up.

Absolutely disgusting.

Cheers
Coal



Nxt Flts: VA SYD-CBR-SYD | QF SYD-DFW | AA DFW-TLH-MIA-DFW | QF DFW-SYD
User currently offlineDazed767 From United States of America, joined May 1999, 5498 posts, RR: 51
Reply 20, posted (6 years 4 months 2 weeks 6 days 4 hours ago) and read 3806 times:



Quoting Aswissinmad (Reply 13):
Unfortunately for the offending mother, it was also our last flight that day so we hurried up and caught up with the pax waiting at the baggage claim, and I happily returned her her "gift" nicely stored in a duty free bag. You should have seen her face.

That should be allowed more often Big grin


User currently offlineKLASM83 From United States of America, joined Aug 2005, 630 posts, RR: 0
Reply 21, posted (6 years 4 months 2 weeks 6 days 4 hours ago) and read 3615 times:

Having RONed my share of airplanes this season I must say there is a bright spot to this.  Smile Certainly people leave trash, diapers, etc, but somehow they also leave lots of other good stuff too. Because of these airplanes I have never missed an issue of New Yorker, NatGeo, and Newsweek. Plus I have amassed $3.29 in change and a headphone splitter.

However, yes I do wonder if the beings that got off the planes have moved down the evolutionary scale a couple of clicks. I have vacuumed up pretzels that were ground into the floor, so deep that it blended with and became the rug, plenty of lint, and for some reason on a ship that came from LAX-hay.  Confused Never did quite get that one. They were messy and snooty to boot. Some acted like we were their slaves-I do feel for the F/A's working those flights indeed.

To those who work daily with these people I  thumbsup  to you for PAX with an entitlement complex are  butthead  .

In any respect, it was still a fun experience!



Don't you want to hang out and waste your life with us?
User currently offlineCrewchief From , joined Dec 1969, posts, RR:
Reply 22, posted (6 years 4 months 2 weeks 6 days 2 hours ago) and read 3341 times:

This thread is full of stories relating poor behavior, but so far no diagnosis or solutions.

The article seemed to say that airline policies and culture are a causal factor. If so, the airlines with policies and culture that treat pax better should have cleaner aircraft. Is that so? Although I only have my own experiences to go on, I find it to be generally true.

If it is true (and I think it is), airline policy and culture can be part of the solution.


User currently offlineCaptOveur From , joined Dec 1969, posts, RR:
Reply 23, posted (6 years 4 months 2 weeks 6 days 1 hour ago) and read 3163 times:



Quoting Tjwgrr (Reply 4):
I found crumbs and Cheerio remnants covering the floor and part of my seat on my last NWA flight. When I asked the F/A why someone hadn't cleaned it up, she laughed and said the a/c only gets cleaned at night, and offered no apologies. Yours truly had to brush his seat off.

Airlines go under or get folded into other airlines for a reason. This fits perfectly with most encounters I have had with NWA. Gotta love it when a service industry cuts the pay of their front line people.


User currently offlineUA777lover From United States of America, joined Jul 2003, 147 posts, RR: 0
Reply 24, posted (6 years 4 months 2 weeks 6 days 1 hour ago) and read 3083 times:
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I was on a flight from ORD-SFO and parents of a very young child changed the dirty diaper not once but TWICE on the tray table. I pointed this out to one of the flight attendants and to her credit, she immediately went over and told the parents that there are appropriate places to change a diaper and a tray table is NOT one of them. People are STUPID as sticks, trust me, I work in an emergency room in SF! Flying, driving, being in a restaurant, people treat others worse than they do their dogs.

25 Mirrodie : GOod job! How exactly did you engage them? Sounds interesting. Personally I love how the article calls on aviation clinical psychologists as a way to
26 FlyboyOz : I saw a window was dirty, so i took a wet tissue out from my "pocket bag" to clean the window. An old UA female cabin crew saw me cleaning the window
27 Davescj : A Kodak moment!! Good for you!! e That is when have th A.netter in 3B start photographing and using a flash, get the cabin to applaud, etc. Nothing l
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