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NW *WAS* The First To Offer PTVs!  
User currently offlineImkeww From , joined Dec 1969, posts, RR:
Posted (13 years 9 months 1 week 2 days 3 hours ago) and read 1466 times:

From the World Airline Entertainment Association site.

http://www.waea.com

-First Regularly Scheduled Inflight Movie: In 1961, TWA aired "By Love Possessed," starring Lana Turner and Efrem Zimbalist Jr., on Flight 40 (Boeing 707) from New York to San Francisco.

-First Non-U.S. Carrier Showing Regularly Scheduled Inflight Movies: In May 1962, Pakistan International introduced its inflight movie service.

-First Inflight Personal-Screen Video Unit Tested: In June 1988, Northwest conducted first test.

-First interactive Video-On-Demand entertainment system installed on an entire aircraft: In January 1997 on Swissair.



4 replies: All unread, jump to last
 
User currently offlineImkeww From , joined Dec 1969, posts, RR:
Reply 1, posted (13 years 9 months 1 week 2 days 3 hours ago) and read 1452 times:

This is back in the day when NW *cared* about offering in-cabin customer amenities!

User currently offlineImkeww From , joined Dec 1969, posts, RR:
Reply 2, posted (13 years 9 months 1 week 2 days 3 hours ago) and read 1450 times:

Just wanted to say I don't completely dislike NW. Their new DTW terminal is turning out grrreat!

Okay, I'm out for the day. Play nice, childwun!

-imk


User currently offlineNwa747-400 From United States of America, joined Sep 2000, 1337 posts, RR: 4
Reply 3, posted (13 years 9 months 1 week 2 days 2 hours ago) and read 1438 times:

Northwest does care about customers...ie NW clearly 1st in the DOT audits of customer service commitments.

The onboard service has improved a lot and I think will only get better with the new CEO!


User currently offlineSJC>SFO From , joined Dec 1969, posts, RR:
Reply 4, posted (13 years 9 months 1 week 2 days 2 hours ago) and read 1426 times:

Yes they definetly care about their passengers. After being hit in the head by a piece of luggage falling out of a overhead bin during takeoff, they offered me a 250 MILE fq mileage coupon. Since I'm not a NW frequent flier member, these were not useful to me. However, I was thoroughly impressed by their obvious "care" (errr..... yeah right) for me. Oh, and 10 minutes before landing in MSP (more than 3 and a half hours after leaving SFO) they offered my some ice... how nice of them.

Note: The falling piece of luggage did not cause any life threatening injuries.


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