SInGAPORE_AIR From United Kingdom, joined Nov 2000, 13754 posts, RR: 18 Posted (7 years 5 months 3 weeks 5 days 22 hours ago) and read 4477 times:
The OAG Airline of the Year Awards, an award among some that is actually respected in the industry, have been announced for the year 2008.
Singapore Airlines Limited (SIA) have won the main award for the sixth time in the award's history - more than any other airline.
The Airline also won Best International First Class and Best Airline Based in Asia.
Singapore Changi Airport won Best Airport.
Winning the award is a sign of recognition by air travellers of the extremely hard work that all SIA Group employees put in every day to achieve operational and service excellence. Long may it continue and I offer the Airline kudos.
“This is a very special night for Singapore,” says Alan Glass, CEO of OAG. “Our congratulations go to the airline, the airport, the Government and the people of Singapore. The level of service and innovation that Singapore Airlines and Singapore Changi have consistently offered the travelling public is reflected by the way OAG subscribers, the world’s frequent fliers, have voted. The slogan for Singapore Changi is ‘Enjoy the experience’. Travellers who use the airport and the airline clearly do.”
The recipient of the Outstanding Service Award was the Air Canada Customer Service team based at Heathrow Airport. The team of five people were honoured for their personal generosity and effort in making a real difference to the lives of young children in South Africa.
SYDAircargo From Australia, joined Jun 2008, 242 posts, RR: 0
Reply 3, posted (7 years 5 months 3 weeks 5 days 18 hours ago) and read 4090 times:
the night for best airline included Qantas (Australasia / Pacific),Who else is there?
LAN Airlines (Central/South America and the Caribbean), South African Airways (Africa), Virgin Atlantic (Western Europe), and CSA Czech Airlines (Central/Eastern Europe). Air New Zealand was voted Best Transpacific Airline and American Airlines was recognised for Best Economy / Coach Class. AA??? thats a surprise
PanAm747 From United States of America, joined Feb 2004, 4242 posts, RR: 8
Reply 4, posted (7 years 5 months 3 weeks 5 days 18 hours ago) and read 4035 times:
Congratulations to Singapore - SQ and SIN both! Granted, you're in a unique situation, but it's nice to know you're not resting on your laurels!
Okay, now for the 800 pound gorilla of a question: exactly how was the determination made of "best American domestic service"?
Pretty similiar seat pitch, excepting UA's economy plus and Midwest's 717's.
Pretty similiar meal selection - Buy On Board for long flights, maybe some peanuts or pretzels, maybe not. Only CO still has a "free" meal/snack on its domestic flights.
Pretty similiar flight attendants - at least in my experience. There's always exceptions to the rule, but I haven't seem to come across any bad apples.
Since airlines in the U.S. don't compete on service anymore, how do you compare apples to apples?
Pan Am:The World's Most Experienced Airline - P(oor) S(ailor's) A(irline): San Diego's Hometown Airline-Catch Our Smile!