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OAG Airline Of The Year 2008 Awards Announced!  
User currently offlineSInGAPORE_AIR From United Kingdom, joined Nov 2000, 13742 posts, RR: 19
Posted (6 years 3 months 2 weeks 5 days 14 hours ago) and read 3761 times:

The OAG Airline of the Year Awards, an award among some that is actually respected in the industry, have been announced for the year 2008.

Singapore Airlines Limited (SIA) have won the main award for the sixth time in the award's history - more than any other airline.

The Airline also won Best International First Class and Best Airline Based in Asia.

Singapore Changi Airport won Best Airport.

Winning the award is a sign of recognition by air travellers of the extremely hard work that all SIA Group employees put in every day to achieve operational and service excellence. Long may it continue and I offer the Airline kudos.




“This is a very special night for Singapore,” says Alan Glass, CEO of OAG. “Our congratulations go to the airline, the airport, the Government and the people of Singapore. The level of service and innovation that Singapore Airlines and Singapore Changi have consistently offered the travelling public is reflected by the way OAG subscribers, the world’s frequent fliers, have voted. The slogan for Singapore Changi is ‘Enjoy the experience’. Travellers who use the airport and the airline clearly do.”

The recipient of the Outstanding Service Award was the Air Canada Customer Service team based at Heathrow Airport. The team of five people were honoured for their personal generosity and effort in making a real difference to the lives of young children in South Africa.




Latter two paragraphs quoted from OAG Press Release dated 04 June 2008



Anyone can fly, only the best Soar.
14 replies: All unread, jump to last
 
User currently offlineAA61Hvy From United States of America, joined Nov 1999, 13977 posts, RR: 57
Reply 1, posted (6 years 3 months 2 weeks 5 days 12 hours ago) and read 3566 times:

Credibility lost:


Best Economy/Coach Class
Winner: American Airlines
British Airways, Delta Air Lines, Korean Air, Singapore Airlines

After seeing that OAG's awards do not mean squat to me.



Go big or go home
User currently offlineBrilondon From Canada, joined Aug 2005, 4229 posts, RR: 1
Reply 2, posted (6 years 3 months 2 weeks 5 days 11 hours ago) and read 3449 times:

For the majority of us poor slobs who have to fly economy I was surprised to see American as Number one. Congratulations to all the winners!  bigthumbsup 


Rush for ever; Yankees all the way!!
User currently offlineSYDAircargo From Australia, joined Jun 2008, 242 posts, RR: 0
Reply 3, posted (6 years 3 months 2 weeks 5 days 10 hours ago) and read 3374 times:

othter Winners:

the night for best airline included Qantas (Australasia / Pacific),Who else is there? Smile
LAN Airlines (Central/South America and the Caribbean), South African Airways (Africa), Virgin Atlantic (Western Europe), and CSA Czech Airlines (Central/Eastern Europe). Air New Zealand was voted Best Transpacific Airline and American Airlines was recognised for Best Economy / Coach Class. AA??? thats a surprise


User currently offlinePanAm747 From United States of America, joined Feb 2004, 4242 posts, RR: 8
Reply 4, posted (6 years 3 months 2 weeks 5 days 10 hours ago) and read 3319 times:

Congratulations to Singapore - SQ and SIN both! Granted, you're in a unique situation, but it's nice to know you're not resting on your laurels!

Okay, now for the 800 pound gorilla of a question: exactly how was the determination made of "best American domestic service"?

Pretty similiar seat pitch, excepting UA's economy plus and Midwest's 717's.
Pretty similiar meal selection - Buy On Board for long flights, maybe some peanuts or pretzels, maybe not. Only CO still has a "free" meal/snack on its domestic flights.
Pretty similiar flight attendants - at least in my experience. There's always exceptions to the rule, but I haven't seem to come across any bad apples.

Since airlines in the U.S. don't compete on service anymore, how do you compare apples to apples?



Pan Am:The World's Most Experienced Airline - P(oor) S(ailor's) A(irline): San Diego's Hometown Airline-Catch Our Smile!
User currently offlineJGPH1A From , joined Dec 1969, posts, RR:
Reply 5, posted (6 years 3 months 2 weeks 5 days 2 hours ago) and read 3098 times:



Quoting AA61Hvy (Reply 1):
Best Economy/Coach Class
Winner: American Airlines

 rotfl 

( Shurely shome mistake. Ed. )


User currently offlineBBADXB From , joined Dec 1969, posts, RR:
Reply 6, posted (6 years 3 months 2 weeks 4 days 20 hours ago) and read 2900 times:

OAG must have got something terribly wrong to award best economy to AA. Maybe they meant BA?!  wink 

User currently offlineCornish From United Kingdom, joined Feb 2005, 8187 posts, RR: 54
Reply 7, posted (6 years 3 months 2 weeks 4 days 20 hours ago) and read 2870 times:



Quoting JGPH1A (Reply 5):
Quoting AA61Hvy (Reply 1):
Best Economy/Coach Class
Winner: American Airlines



( Shurely shome mistake. Ed. )

Perhaps some large brown envelopes changed hands  Wink



Just when I thought I could see light at the end of the tunnel, it was some B*****d with a torch bringing me more work
User currently offlineBA319-131 From United Kingdom, joined Jan 2001, 8546 posts, RR: 54
Reply 8, posted (6 years 3 months 2 weeks 4 days 19 hours ago) and read 2813 times:
Support Airliners.net - become a First Class Member!



Quoting AA61Hvy (Reply 1):
Best Economy/Coach Class
Winner: American Airlines

- What a joke!

No offence to AA, but come on, how on earth did they win that, service is far superior down back on many many other carriers - inc BA, QF, SQ, CX, AF - need I continue?

M



111,732,3,4,5,7,8,BBJ,741,742,743,744,752,762,763,764,772,77L,773,77W,L15,D10,30,40,AB3,AB6,A312.313,319,320,321,332,333
User currently offlineDeltAirlines From United States of America, joined May 1999, 8902 posts, RR: 12
Reply 9, posted (6 years 3 months 2 weeks 4 days 19 hours ago) and read 2783 times:

And JFK finishing in the runner-up category for best airport? And SFO in there too?

While both airports have beautiful international terminals, that's about it. JFK is way too congested and T2, T3, T6 and T7 are nothing special. The domestic terminals at SFO aren't that great either.


User currently offlineOsprey88 From United States of America, joined Jul 2007, 330 posts, RR: 1
Reply 10, posted (6 years 3 months 2 weeks 4 days 19 hours ago) and read 2706 times:



Quoting Cornish (Reply 7):
Perhaps some large brown envelopes changed hands

Don't kid yourself, AA doesn't have that kind of money!  Big grin



"Reading departure signs in some big airports reminds me of the places I've been"
User currently offlineJGPH1A From , joined Dec 1969, posts, RR:
Reply 11, posted (6 years 3 months 2 weeks 4 days 18 hours ago) and read 2659 times:



Quoting Cornish (Reply 7):
Perhaps some large brown envelopes changed hands

I defer to your superior expertise in this field  Smile


User currently offlineAirTranTUS From , joined Dec 1969, posts, RR:
Reply 12, posted (6 years 3 months 2 weeks 4 days 18 hours ago) and read 2613 times:



Quoting SInGAPORE_AIR (Thread starter):

In the future when you start one of these threads, you should give a list of all the airlines that won instead of only one, or just start a thread about that one airline.

Anyway, nice to see CO earning best airline based in North America.


User currently offlineCoolfish1103 From United States of America, joined Feb 2008, 404 posts, RR: 1
Reply 13, posted (6 years 3 months 2 weeks 4 days 17 hours ago) and read 2537 times:

Did AA supported in this OAG award?

I will now trust Skytrax a little more than OAG.


User currently offlineOldAeroGuy From United States of America, joined Dec 2004, 3526 posts, RR: 66
Reply 14, posted (6 years 3 months 2 weeks 4 days 16 hours ago) and read 2500 times:



Quoting AA61Hvy (Reply 1):
Best Economy/Coach Class
Winner: American Airlines
British Airways, Delta Air Lines, Korean Air, Singapore Airlines

After seeing that OAG's awards do not mean squat to me.

Just to be clear, these awards are being handed out by the other OAG.

I have had no involvement in these selections.

OAG (OldAeroGuy)



Airplane design is easy, the difficulty is getting them to fly - Barnes Wallis
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