SInGAPORE_AIR From United Kingdom, joined Nov 2000, 13711 posts, RR: 21 Posted (4 years 11 months 3 weeks 2 days 13 hours ago) and read 2695 times:
The OAG Airline of the Year Awards, an award among some that is actually respected in the industry, have been announced for the year 2008.
Singapore Airlines Limited (SIA) have won the main award for the sixth time in the award's history - more than any other airline.
The Airline also won Best International First Class and Best Airline Based in Asia.
Singapore Changi Airport won Best Airport.
Winning the award is a sign of recognition by air travellers of the extremely hard work that all SIA Group employees put in every day to achieve operational and service excellence. Long may it continue and I offer the Airline kudos.
“This is a very special night for Singapore,” says Alan Glass, CEO of OAG. “Our congratulations go to the airline, the airport, the Government and the people of Singapore. The level of service and innovation that Singapore Airlines and Singapore Changi have consistently offered the travelling public is reflected by the way OAG subscribers, the world’s frequent fliers, have voted. The slogan for Singapore Changi is ‘Enjoy the experience’. Travellers who use the airport and the airline clearly do.”
The recipient of the Outstanding Service Award was the Air Canada Customer Service team based at Heathrow Airport. The team of five people were honoured for their personal generosity and effort in making a real difference to the lives of young children in South Africa.
AA61Hvy From United States of America, joined Nov 1999, 13975 posts, RR: 59 Reply 1, posted (4 years 11 months 3 weeks 2 days 11 hours ago) and read 2500 times:
Credibility lost:
Best Economy/Coach Class Winner: American Airlines
British Airways, Delta Air Lines, Korean Air, Singapore Airlines
After seeing that OAG's awards do not mean squat to me.
SYDAircargo From Australia, joined Jun 2008, 240 posts, RR: 0 Reply 3, posted (4 years 11 months 3 weeks 2 days 9 hours ago) and read 2308 times:
othter Winners:
the night for best airline included Qantas (Australasia / Pacific),Who else is there?
LAN Airlines (Central/South America and the Caribbean), South African Airways (Africa), Virgin Atlantic (Western Europe), and CSA Czech Airlines (Central/Eastern Europe). Air New Zealand was voted Best Transpacific Airline and American Airlines was recognised for Best Economy / Coach Class. AA??? thats a surprise
PanAm747 From United States of America, joined Feb 2004, 4242 posts, RR: 10 Reply 4, posted (4 years 11 months 3 weeks 2 days 9 hours ago) and read 2253 times:
Congratulations to Singapore - SQ and SIN both! Granted, you're in a unique situation, but it's nice to know you're not resting on your laurels!
Okay, now for the 800 pound gorilla of a question: exactly how was the determination made of "best American domestic service"?
Pretty similiar seat pitch, excepting UA's economy plus and Midwest's 717's.
Pretty similiar meal selection - Buy On Board for long flights, maybe some peanuts or pretzels, maybe not. Only CO still has a "free" meal/snack on its domestic flights.
Pretty similiar flight attendants - at least in my experience. There's always exceptions to the rule, but I haven't seem to come across any bad apples.
Since airlines in the U.S. don't compete on service anymore, how do you compare apples to apples?
Pan Am:The World's Most Experienced Airline - P(oor) S(ailor's) A(irline): San Diego's Hometown Airline-Catch Our Smile!
BA319-131 From United Kingdom, joined Jan 2001, 8264 posts, RR: 56 Reply 8, posted (4 years 11 months 3 weeks 1 day 19 hours ago) and read 1747 times:
Quoting AA61Hvy (Reply 1): Best Economy/Coach Class
Winner: American Airlines
- What a joke!
No offence to AA, but come on, how on earth did they win that, service is far superior down back on many many other carriers - inc BA, QF, SQ, CX, AF - need I continue?
DeltAirlines From United States of America, joined exactly 14 years ago today! , 8771 posts, RR: 13 Reply 9, posted (4 years 11 months 3 weeks 1 day 18 hours ago) and read 1717 times:
And JFK finishing in the runner-up category for best airport? And SFO in there too?
While both airports have beautiful international terminals, that's about it. JFK is way too congested and T2, T3, T6 and T7 are nothing special. The domestic terminals at SFO aren't that great either.
Osprey88 From United States of America, joined Jul 2007, 330 posts, RR: 1 Reply 10, posted (4 years 11 months 3 weeks 1 day 18 hours ago) and read 1640 times:
Quoting Cornish (Reply 7): Perhaps some large brown envelopes changed hands
Don't kid yourself, AA doesn't have that kind of money!
"Reading departure signs in some big airports reminds me of the places I've been"
In the future when you start one of these threads, you should give a list of all the airlines that won instead of only one, or just start a thread about that one airline.
Anyway, nice to see CO earning best airline based in North America.
Coolfish1103 From United States of America, joined Feb 2008, 384 posts, RR: 0 Reply 13, posted (4 years 11 months 3 weeks 1 day 16 hours ago) and read 1471 times:
OldAeroGuy From United States of America, joined Dec 2004, 3206 posts, RR: 66 Reply 14, posted (4 years 11 months 3 weeks 1 day 15 hours ago) and read 1434 times:
Quoting AA61Hvy (Reply 1): Best Economy/Coach Class
Winner: American Airlines
British Airways, Delta Air Lines, Korean Air, Singapore Airlines
After seeing that OAG's awards do not mean squat to me.
Just to be clear, these awards are being handed out by the other OAG.
I have had no involvement in these selections.
OAG (OldAeroGuy)
Airplane design is easy, the difficulty is getting them to fly - Barnes Wallis
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