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Worlds Largest Travel Agents?  
User currently offlineZeke From Hong Kong, joined Dec 2006, 8638 posts, RR: 75
Posted (5 years 10 months 2 weeks 9 hours ago) and read 14602 times:

Does anyone know what the world top 10 travel agents are by the following criteria ?

1) Global turnover
2) Global number of retail outlets
3) Global employees
4) Clients

I am guess with each criteria would have a different top 10 list ?

Are the largest travel largest associated with airlines (eg AA, DL, JL, LH), tour companies (JCB, TUI, MyTravel), card issuers (Visa, Mastercard, Diners, AMEX), or web based (Travelocity, Expedia, Orbitz) ?

Are the worlds largest travel agents located in the worlds more populated areas, or the richer areas ? I was thinking in countries where they have a lower penetration of the internet with high population would have more retail outlets (like Indonesia), but richer nations like Japan and US may sell more online ?

Been wondering for a while what the top organizations are that sell travel industry products and services.

Thanks in advance !


We are addicted to our thoughts. We cannot change anything if we cannot change our thinking – Santosh Kalwar
30 replies: All unread, showing first 25:
 
User currently offlineMtnWest1979 From United States of America, joined Nov 2005, 2390 posts, RR: 1
Reply 1, posted (5 years 10 months 2 weeks 9 hours ago) and read 14575 times:
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Just throwing out one here in US that I hear is big, and that's AAA. Yes the auto group. But can't confirm that.


"If it ain't broke, don't fix it!"
User currently offlineNorthstarBoy From United States of America, joined Jun 2005, 1812 posts, RR: 1
Reply 2, posted (5 years 10 months 2 weeks 8 hours ago) and read 14555 times:
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the top agenies i can think of:

Amex
Carlson-Wagonlit
Uniglobe
Rosenbluth
World travel BTI

I'm sure there are others, and of course the specific figures in terms of volume are highly proprietary and thus confidential, known only to top management and not shared with the agents themselves

While the online agencies are more visible, the corporate agencies do much more volume thanks to their corporate contracts



Why are people so against low yields?! If lower yields means more people can travel abroad, i'm all for it
User currently offlineChrisrad From Australia, joined Dec 2000, 1054 posts, RR: 8
Reply 3, posted (5 years 10 months 2 weeks 7 hours ago) and read 14496 times:

Out this way definately Flight Centre

From their website -

Flight Centre Limited is Australasia’s best known travel agency group and now boasts more than 1500 shops and businesses in nine countries.

The company, through its retail and corporate brands, provides a complete travel service for leisure and business travellers in Australia, New Zealand, the United States, Canada, the United Kingdom, South Africa, Hong Kong, India and China.

In addition, the company’s corporate travel management network, FCm Travel Solutions, extends to more than 40 other countries through strategic licensing agreements with independent local operators.



Welcome aboard Malaysia Airlines! Winner of Best Cabin Staff 2001,2002,2003,2004,2007,2009,2012
User currently offlineLeskova From Germany, joined Oct 2003, 6075 posts, RR: 70
Reply 4, posted (5 years 10 months 2 weeks 7 hours ago) and read 14471 times:



Quoting NorthstarBoy (Reply 2):
Rosenbluth

Who?  confused 

In Germany, the largest would probably be either Hapag Lloyd, Lufthansa CityCentre or Reiseland - in Austria, I'd wager the guess that it's the Verkehrsbüro.



Smile - it confuses people!
User currently offlineCaribillo From Spain, joined Jul 2006, 218 posts, RR: 0
Reply 5, posted (5 years 10 months 2 weeks 6 hours ago) and read 14455 times:

The world ranking is:

#1 TUI
#2 Thomas Cook Group Plc.



Red, orange and yellow...with a big crown!
User currently offlineTrekster From , joined Dec 1969, posts, RR:
Reply 6, posted (5 years 10 months 2 weeks 6 hours ago) and read 14422 times:

Id say in the business world its between

1. Amex
2. Carlson Wagonlit


User currently offlineAussie747 From Australia, joined Aug 2003, 1162 posts, RR: 0
Reply 7, posted (5 years 10 months 2 weeks 6 hours ago) and read 14401 times:

JTB is pretty big with some 13500 employees is one of the biggest single branch agencies in thw world.
American Express is the biggest in the world when you incorporate it's franchises. However in terms of revenues i would have no idea.

In terms of revenue in Australia this tag belongs to Flight Centre and associated companies although is a minnow on the world map, although seems to be the fastest expanding travel agency firm in the world.


User currently offlinePhilV From Germany, joined Feb 2009, 19 posts, RR: 0
Reply 8, posted (5 years 10 months 2 weeks 5 hours ago) and read 14380 times:

TUI AG and Arcandor are holder of many travel agencies through a network of many companies and cooperations.

So, at the top, I think, you should count their tourist companies TUI travel plc and Thomas Cook Group plc.


User currently offlineKl911 From Ireland, joined Jul 2003, 5084 posts, RR: 12
Reply 9, posted (5 years 10 months 2 weeks 3 hours ago) and read 14291 times:

BCD TRAVEL?

Global Facts & Figures

Sales US$ 12 billion

Employees 12,000

Locations Over 1,300

Global Reach BCD Travel operates in 96 countries on five continents

Headquarters Global Utrecht, The Netherlands
EMEA London
Americas Atlanta
Asia Pacific Singapore



Next trip : DUB-AUH-CGK-DPS-KUL-AUH-CDG-ORK :-)
User currently offlineKL911 From Ireland, joined Jul 2003, 5084 posts, RR: 12
Reply 10, posted (5 years 10 months 2 weeks 3 hours ago) and read 14286 times:

Forgot to add my own company... Smile

About Uniglobe Travel


UNIGLOBE Travel is the world’s largest single-brand travel franchise company with more than 750 locations in 33 countries. Operating under a well-recognized brand name, UNIGLOBE travel agencies specialize in providing travel services to small and mid-sized corporate accounts and to leisure travelers. Annual system-wide sales volume is $2.6 billion (CAD).



Next trip : DUB-AUH-CGK-DPS-KUL-AUH-CDG-ORK :-)
User currently offlineLS051P From United Kingdom, joined Feb 2008, 32 posts, RR: 0
Reply 11, posted (5 years 10 months 2 weeks 2 hours ago) and read 14211 times:

Certainly in Europe:

#1 TUI Travel Plc (TUI and First Choice merged)

Revenue: £12,843 million
Stores: 3594
Employees: 39,205
Customers: 23.7 million annual customers

#2 Thomas Cook Group Plc (MyTravel Group and Thomas Cook AG Merged)

Revenue: €9,439 million (£11,314 million)
Stores: 2929
Employees: 32,722
Customers: 19.1 million annual customers


User currently offlineAirNZ From , joined Dec 1969, posts, RR:
Reply 12, posted (5 years 10 months 2 weeks ago) and read 14125 times:



Quoting Zeke (Thread starter):
Been wondering for a while what the top organizations are that sell travel industry products and services.

Whilst no retail outlets, Expedia would be in the top five as probably the world's web based largest travel provider. Many think of only Expedia.com, without realising this is only the North American aspect............it is in fact global and working 24/7 with such as Expedia UK (controls most of Europe), Expedia DE, Expedia AU etc.


User currently offlineEXAAUADL From , joined Dec 1969, posts, RR:
Reply 13, posted (5 years 10 months 1 week 6 days 23 hours ago) and read 14064 times:

How big is Flight Centre?

User currently offlineKL911 From Ireland, joined Jul 2003, 5084 posts, RR: 12
Reply 14, posted (5 years 10 months 1 week 6 days 21 hours ago) and read 13979 times:



Quoting EXAAUADL (Reply 13):
How big is Flight Centre?

Small compared to the four global players in Business travel:

BCD
AMEX
CARLSON WAGONLIT
UNIGLOBE



Next trip : DUB-AUH-CGK-DPS-KUL-AUH-CDG-ORK :-)
User currently offlineBobnwa From United States of America, joined Dec 2000, 6342 posts, RR: 9
Reply 15, posted (5 years 10 months 1 week 6 days 20 hours ago) and read 13936 times:



Quoting MtnWest1979 (Reply 1):
Just throwing out one here in US that I hear is big, and that's AAA. Yes the auto group. But can't confirm that.

AAA has never been much of a factor as a travel agency. They do matter in the auto club world, but not as a travel agent.


User currently offlineDTWAGENT From United States of America, joined Jan 2006, 1283 posts, RR: 0
Reply 16, posted (5 years 10 months 1 week 6 days 17 hours ago) and read 13857 times:

Don't forget Vacations.com That is the company that I belong to.

chuck


User currently offlineBobnwa From United States of America, joined Dec 2000, 6342 posts, RR: 9
Reply 17, posted (5 years 10 months 1 week 6 days 16 hours ago) and read 13819 times:



Quoting DTWAGENT (Reply 16):
Don't forget Vacations.com That is the company that I belong to.

chuck

How large is Vacations.com in revenue, compared to Pleasant Vacations, MLT etc.


User currently offlineCaribillo From Spain, joined Jul 2006, 218 posts, RR: 0
Reply 18, posted (5 years 10 months 1 week 6 days 16 hours ago) and read 13743 times:



Quoting Caribillo (Reply 5):
The world ranking is:

#1 TUI
#2 Thomas Cook Group Plc.



Quoting LS051P (Reply 11):
#1 TUI Travel Plc (TUI and First Choice merged)

Revenue: £12,843 million
Stores: 3594
Employees: 39,205
Customers: 23.7 million annual customers

#2 Thomas Cook Group Plc (MyTravel Group and Thomas Cook AG Merged)

Revenue: €9,439 million (£11,314 million)
Stores: 2929
Employees: 32,722
Customers: 19.1 million annual customers

As I said before....



Red, orange and yellow...with a big crown!
User currently offlineTUIflyer From United Kingdom, joined Jan 2008, 205 posts, RR: 0
Reply 19, posted (5 years 10 months 1 week 6 days 16 hours ago) and read 13710 times:

Hey

TUI Travel is the biggest travel group in the World, not only does it have an estate of around 900 shops in the UK it also has numerous travel centres in France, Spain, Germany and beyond!

TUIflyer



Don't just travel, travel with a smile. . .
User currently offlineFURUREFA From United States of America, joined Feb 2004, 791 posts, RR: 2
Reply 20, posted (5 years 10 months 1 week 6 days 15 hours ago) and read 13652 times:

I imagine American Airlines and the other major world airlines are pretty big travel agents...

Matt


User currently offlineBninmsy From United States of America, joined Nov 2005, 332 posts, RR: 0
Reply 21, posted (5 years 10 months 1 week 6 days 15 hours ago) and read 13594 times:



Quoting FURUREFA (Reply 20):
American Airlines and the other major world airlines are pretty big travel agents

Airlines are airlines and not travel agencies.
KLM does have an agency and there might be other international airlines with agencies. In the US I know of no airlines that have a travel agency arm or own one.

In the true sense of a travel agency - an airline would be hard pressed to pull off the services and offerings we afford our clients.


User currently offlineJetdeltamsy From United States of America, joined Nov 2000, 2986 posts, RR: 8
Reply 22, posted (5 years 10 months 1 week 6 days 13 hours ago) and read 13287 times:



Quoting NorthstarBoy (Reply 2):
the top agenies i can think of:

Amex
Carlson-Wagonlit
Uniglobe
Rosenbluth

Wasn't Rosenbluth acquired by AMEX in about 2003?



Tired of airline bankruptcies....EA/PA/TW and finally DL.
User currently offlineBobnwa From United States of America, joined Dec 2000, 6342 posts, RR: 9
Reply 23, posted (5 years 10 months 1 week 6 days 11 hours ago) and read 13017 times:



Quoting Bninmsy (Reply 21):
In the US I know of no airlines that have a travel agency arm or own one.

NWA owns MLT tours, which is quite a large travel agency.


User currently offlineBNinMSY From United States of America, joined Nov 2005, 332 posts, RR: 0
Reply 24, posted (5 years 10 months 1 week 6 days 10 hours ago) and read 12945 times:



Quoting Bobnwa (Reply 23):
NWA owns MLT tours, which is quite a large travel agency.

MLT Tours is considered more of a wholesale tour package company, not a retail travel agent really.


25 Bobnwa : Correct MLT is a wholesaler, but the original question was about the worlds largest travel agencies. MLT would qualify as a "travel agency" since the
26 Eyeonthesky17 : The top four agencies based on volume along with some recent facts are... 1. American Express: purchased Rosenbluth in 2003 2. Carlson Wagonlit: purch
27 TCXDegsy : TUI aint World's largest, only Europe's.. TCUK is rebuilding it's presence in Egypt and India, where it used to be huge.. and in recent years sold th
28 Aussie747 : So it seems AMEX is the largest, as has presence everywhere in the world. Although not the biggest presence in every country is enough to make them th
29 Hmmmm... : Avante Travel based in Aurora, ON. 1 905 751 0106 It's massive. This agency is so huge, you can see it from space.
30 Czbbflier : LOL! Does Avante Travel in Aurora Ontario sell tickets into space so I can take a picture of it?
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