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Delta's Customer Service Ready Reserve Program?  
User currently offlineB6fll From , joined Dec 1969, posts, RR:
Posted (6 years 6 months 2 weeks 1 day 8 hours ago) and read 35549 times:

I have a friend who applied for a Ready Reserve position at PBI and was wondering what exactly a "Ready Reserve position is and how many hours per week he might be working?

8 replies: All unread, jump to last
 
User currently offlineLawnDart From United States of America, joined May 2005, 975 posts, RR: 3
Reply 1, posted (6 years 6 months 2 weeks 1 day 7 hours ago) and read 35532 times:

Ready reserve is a part-time, on-call position. Basically, you fill in for people who call in sick, or are on vacation.

Don't know if there is a minimum specific to your friend's potential position, but they usually say "be ready to work from x to x on this day or that", and they'll call him (her?) when they need them.


User currently offlineB6fll From , joined Dec 1969, posts, RR:
Reply 2, posted (6 years 6 months 2 weeks 1 day 7 hours ago) and read 35514 times:

So lets say he is sitting on call, does he get paid for that while he waits for a phone call? Doesnt sound to steady to me? I could be wrong?

User currently offlineLawnDart From United States of America, joined May 2005, 975 posts, RR: 3
Reply 3, posted (6 years 6 months 2 weeks 1 day 7 hours ago) and read 35510 times:



Quoting B6fll (Reply 2):
So lets say he is sitting on call, does he get paid for that while he waits for a phone call? Doesnt sound to steady to me? I could be wrong?

They try to guarantee a minimum number of hours, but no...they don't pay you to sit in your living room eating bon-bons and watching the soaps... smile 


User currently offlineDeltaMIA From United States of America, joined Feb 2004, 1672 posts, RR: 17
Reply 4, posted (6 years 6 months 2 weeks 1 day 4 hours ago) and read 35365 times:



Quoting LawnDart (Reply 1):
Ready reserve is a part-time, on-call position. Basically, you fill in for people who call in sick, or are on vacation.

Don't know if there is a minimum specific to your friend's potential position, but they usually say "be ready to work from x to x on this day or that", and they'll call him (her?) when they need them.

Not quite.

DL's ACS Ready Reserve has changed drastically over the years. Presently the Ready Reserve role is the entry level position for Delta Air Lines Above-Wing Operations. Essentially the role comes with only flight benefits and a maximum number of hours per year that an employee can work. It is equal to approx. 16 hours per week or 20 per week if the RR elects 2 weeks unpaid time off. Location will determine how the RR is utilized. Some stations will create a line, say M-F 0500-0900 thus 20 hours per week, where other stations will fill them in to cover liability time off, i.e. full/part time vacation requests. It is presently the entry level position into Delta and once an employee begins employment and complete successfully the 6 month probationary period they are eligible to bid on other available Delta jobs including those with more benefits including health care, vacation, 401k, etc.



It's a big building with patients, but that's not important right now.
User currently offlineNwAflyer07 From , joined Dec 1969, posts, RR:
Reply 5, posted (6 years 6 months 2 weeks 18 hours ago) and read 35252 times:



Quoting DeltaMIA (Reply 4):
DL's ACS Ready Reserve has changed drastically over the years. Presently the Ready Reserve role is the entry level position for Delta Air Lines Above-Wing Operations. Essentially the role comes with only flight benefits and a maximum number of hours per year that an employee can work. It is equal to approx. 16 hours per week or 20 per week if the RR elects 2 weeks unpaid time off. Location will determine how the RR is utilized. Some stations will create a line, say M-F 0500-0900 thus 20 hours per week, where other stations will fill them in to cover liability time off, i.e. full/part time vacation requests. It is presently the entry level position into Delta and once an employee begins employment and complete successfully the 6 month probationary period they are eligible to bid on other available Delta jobs including those with more benefits including health care, vacation, 401k, etc.

Thanks for that info. I recently applied for a Ready Reserve CSA position at Delta and want to use it as my 2nd job. I was worried they'd force me to work 30 hour weeks like NWA did causing me to quit my other job. I'm hoping for 1-2 and maybe 3 days a week at DL as well as my normal shift at NW.


User currently offlineDLX737200 From United States of America, joined May 2001, 1956 posts, RR: 19
Reply 6, posted (6 years 6 months 2 weeks 18 hours ago) and read 35228 times:



Quoting NwAflyer07 (Reply 5):
I'm hoping for 1-2 and maybe 3 days a week at DL as well as my normal shift at NW.

First off, good luck getting DL to hire you knowing you work at NWA. This is called a "conflict of interest." At OH, they wouldn't even hire a friend of mine who worked at Galaxy Aviation on the west side of MCO because he wanted to keep his job there and since they fueled DL mainline, it was a conflict of interest.

-Justin


User currently offlineRwy04LGA From United States of America, joined Jul 2005, 3176 posts, RR: 8
Reply 7, posted (6 years 6 months 2 weeks 18 hours ago) and read 35216 times:

Quoting LawnDart (Reply 1):
Ready reserve is a part-time, on-call position. Basically, you fill in for people who call in sick, or are on vacation.

Negative. Ready reserve requires a minimum 300 and a maximum 999 hours per calendar year. No vacation days, no sick days, no holidays, and no medical benefits. I can be scheduled for 3 6-hour days weekly. Your schedule doesn't change ( at least my friend's doesn't). You are allowed 30 one-way flights and 18 transoceanic flghts per year. Dependent and buddy pass allowances remain. Sadly, there are NO allowances for OAL flights. Not even on NWA!

[Edited 2008-06-17 08:00:45]


Just accept that some days, you're the pigeon, and other days the statue
User currently offlineAcey559 From United States of America, joined Jan 2007, 1545 posts, RR: 2
Reply 8, posted (6 years 6 months 2 weeks 11 hours ago) and read 35032 times:

I work ready reserve at MLI and I like it because I'll be able to keep my job all year when I'm at school and then when I'm home for the summer like I am now, I work a full 40 hour schedule. When I read my OH ready reserve paperwork it stated that I only have to work a minimum of 8 hours per month. This must differ from mainline ready reserve because I never saw anything that said I'm required to work a minimum of 300 hours per year, but again I'm talking about OH. Good luck to your friend, I hope he gets the job because I really enjoy the flexibility of ready reserve and I hope your friend will too.

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