Sponsor Message:
Civil Aviation Forum
My Starred Topics | Profile | New Topic | Forum Index | Help | Search 
First Name Passport - Ticket Don't Match: Problem?  
User currently offlineParisien From France, joined Dec 2000, 823 posts, RR: 1
Posted (6 years 3 months 1 day ago) and read 21504 times:

Just looked at my E ticket and realized that my first name is not the formal first name on my passport (the last name is the same, but on my e ticket the person who made the reservation actually put my familiar first name, different to my formal first name).
Would this create a problem for intraeuropean flight ? Is it difficult to correct it ?
sorry if this is not the right forum...went to non aviation and does not look righ either....

19 replies: All unread, jump to last
 
User currently offlineOA260 From Ireland, joined Nov 2006, 26972 posts, RR: 57
Reply 1, posted (6 years 3 months 1 day ago) and read 21487 times:

Depends on the airline. If you can do online check in and by pass the check in you may get away with it . Otherwise some airlines charge upto EUR70 to change it.

User currently offlineSwiftski From Australia, joined Dec 2006, 2701 posts, RR: 2
Reply 2, posted (6 years 3 months 1 day ago) and read 21477 times:

Hi there,

I have had some problems in the past flying Virgin Atlantic with "Matt" being put instead of "Matthew".

This was my fault as I signed up for Flying Club under "Matt"

I have been asked to pay for these changes but always managed to convince the agent of my genuine error, and since changed my FC account details.


User currently offlineIAirAllie From , joined Dec 1969, posts, RR:
Reply 3, posted (6 years 3 months 1 day ago) and read 21477 times:

How different? Is it a common nickname for your formal name, a mispelling, your legal middle name or a completely different name? Call ahead and ask them if it will be a problem odds are they will be able to correct it for you.

My corporate travel routinely misspells my name or jams my first and middle name together. I've never had a problem. The only issues I've had with that were entering my FF# in online and that they could do in person.


User currently offlineClassicLover From Ireland, joined Mar 2004, 4635 posts, RR: 23
Reply 4, posted (6 years 3 months 1 day ago) and read 21467 times:



Quoting Parisien (Thread starter):

Just looked at my E ticket and realized that my first name is not the formal first name on my passport (the last name is the same, but on my e ticket the person who made the reservation actually put my familiar first name, different to my formal first name).
Would this create a problem for intraeuropean flight ? Is it difficult to correct it ?

Give the airline a call, sometimes they will change it for nothing if it's an honest error. Just sound all surprised and explain you didn't book it and ask them what the best thing is to do.

I recently booked on Malev and for some utterly bizarre reason I put my surname and first name backwards. I didn't see the flight pop up on my Frequent Flyer account with Qantas, so I called them and he said it was no bother, they'd do it at the airport or not at all. But I said I wanted the points, so he fixed it there and then for no fee.



I do quite enjoy a spot of flying - more so when it's not in Economy!
User currently onlineUALFAson From United States of America, joined Mar 2004, 730 posts, RR: 4
Reply 5, posted (6 years 3 months 1 day ago) and read 21393 times:

I've traveled domestically and internationally as both "Rob" and "Roberta" (my middle initial is A) on my boarding pass versus "Robert" on my passport and have never had a problem.

As others have posted, if it's an obvious abbreviated version of your first name, you should be okay. If it's a completely different nickname, you probably should try contacting the airline beforehand and see if you can get them to change it. Normally you cannot change names on plane tickets but the airline *may* be willing to adjust it if you can prove both the current and new names on the ticket are you.



"We hope you've enjoyed flying with us as much as we've enjoyed taking you for a ride."
User currently offlineParisien From France, joined Dec 2000, 823 posts, RR: 1
Reply 6, posted (6 years 3 months 23 hours ago) and read 21261 times:

Well, the names are quite diifferent ....(this happened because someone else made the reservation for me).
called the airline and they changed it right away and emailed me a new eticket. Did not say anything about fees or anything, I hope they are not charging me anything later ?
the reservation number is still the same, class of travel the same, ticket number is different...
on the fare details I noticed that it is not completely filled out like the first eticket. Fare is filled out with the same amount, but taxes were left blank (and were filled out on the first e ticket) and the total cost is indicated as 0 (and filled out with the amount I paid in the first e ticket).
i guess this means all is ok, and I did not have to pay anything ?
hardly 30 minutes between the issue of the first and the second (corrected) e ticket.


User currently offlineVincewy From Taiwan, joined Oct 2005, 767 posts, RR: 1
Reply 7, posted (6 years 3 months 21 hours ago) and read 21126 times:

My passport has 2 names, one original, the other name used here in US for credit card, bank account, and employment. I've not encountered any problem showing them my passport with second name on the ticket. One exception, which airlines have reiterated, is when you purchased international e-tickets (BR, MH), your name (first official) on the passport has to match the name on the credit card. So far I have to purchase tickets through travel agents for this reason.

User currently offlineMats From United States of America, joined Jul 2003, 631 posts, RR: 1
Reply 8, posted (6 years 3 months 21 hours ago) and read 21100 times:

I just flew back and forth to Israel with my first name spelled incorrectly. Nobody said a word.

User currently offlineGeorgebush From New Zealand, joined Jul 2006, 679 posts, RR: 0
Reply 9, posted (6 years 3 months 19 hours ago) and read 21017 times:

From a CSA's point of view, if your ticket shows a completely different first name from that in your passport ring the airline asap! Give you travel agent a call too. It will be a huge dilemma for you, and could end up missing your flight. Bring to the airport as much ID as you can with your name spelled the same as the ticket reads.

My passport reads Bennet and I have had tickets booked under Ben, its usually not an issue to change that. But if its a completely different name ring up the airline!



Al Gore invented global warming.
User currently offlineJoeCanuck From Canada, joined Dec 2005, 5455 posts, RR: 30
Reply 10, posted (6 years 3 months 19 hours ago) and read 20987 times:

There are so many things that can go wrong with a trip, especially if crossing borders. Why take a chance on getting stranded or worse?

Any airline or security person would be well within its rights to deny you boarding. I'm way too paranoid to give them that chance.



What the...?
User currently offlineSmi0006 From Australia, joined Jan 2008, 1533 posts, RR: 0
Reply 11, posted (6 years 3 months 16 hours ago) and read 20860 times:



Quoting Georgebush (Reply 9):
From a CSA's point of view, if your ticket shows a completely different first name from that in your passport ring the airline asap! Give you travel agent a call too. It will be a huge dilemma for you, and could end up missing your flight. Bring to the airport as much ID as you can with your name spelled the same as the ticket reads.

I agree, at EK we give you an allowance of three letters difference, but it still has to have some base name.


User currently offlineParisien From France, joined Dec 2000, 823 posts, RR: 1
Reply 12, posted (6 years 3 months 10 hours ago) and read 20673 times:



Quoting Parisien (Reply 6):
called the airline and they changed it right away and emailed me a new eticket. Did not say anything about fees or anything, I hope they are not charging me anything later ?
the reservation number is still the same, class of travel the same, ticket number is different...
on the fare details I noticed that it is not completely filled out like the first eticket. Fare is filled out with the same amount, but taxes were left blank (and were filled out on the first e ticket) and the total cost is indicated as 0 (and filled out with the amount I paid in the first e ticket).
i guess this means all is ok, and I did not have to pay anything ?
hardly 30 minutes between the issue of the first and the second (corrected) e ticket.

guys, just to alert you to what happened after I called the airline (I posted it before but I guess remains unread lol)....so I guess all is ok...


User currently offlineOHLHD From Finland, joined Dec 2004, 3962 posts, RR: 25
Reply 13, posted (6 years 3 months 8 hours ago) and read 20542 times:

If you booked it yourself then it is your fault and it could be that you will be asked to pay as no one can say if it is you who intended to travel.

But if the name on the ticket is also mentioned in the passport I do not see a problem.  Smile


User currently offlineEnilria From Canada, joined Feb 2008, 7172 posts, RR: 13
Reply 14, posted (6 years 3 months 8 hours ago) and read 20526 times:

If the name isn't identical you usually can't check-in online, but I've never had any airport problems as long as both names are related (e.g. Charles/Chuck, etc.)

User currently offlineDTWAGENT From United States of America, joined Jan 2006, 1283 posts, RR: 0
Reply 15, posted (6 years 3 months 7 hours ago) and read 20438 times:

It depends on the airlines as stated above. However, it could cause a problem if you are going thur customs or TSA. As a rule you MUST have your legal name on your airline ticket. Even if you are traveling with in your own country. Now you can call the Airlines and ask them to change it to your legal name. But, sometimes you will have to pay a name change fee. If you booked it thru a travel agency. They can call the airline and most of the time have it changed without a charge because they made the error. The airline will note it in their records and when you get to the airport to check in, your boarding pass will have the correct name on it.

chuck


User currently offlineCoolGuy From United States of America, joined Jan 2005, 414 posts, RR: 0
Reply 16, posted (6 years 3 months 6 hours ago) and read 20332 times:

What if you talk to an agent on the phone who spells a name incorrectly as a typo. It was with VS and the agent spelled a top 100 last name wrong, for example, Smithh or Johhnson. When I called, they "made a note" in my ticket about the situation. I asked for a new ticket because you never know if the the U.S. or foreign governments search and flag misspellings. The check-in agent at the airport didn't even care when I pointed it out. Of course, another agent may have denied me boarding, so you never really know.

One the other hand, other agents at VS have canceled my flight for free instead of $200 (it was just overlooked) and have given me a transatlantic flight without deducting points from the account (overlooked again). I'd say we're even! Book over the phone! You might get lucky!


User currently offlinePrebennorholm From Denmark, joined Mar 2000, 6448 posts, RR: 54
Reply 17, posted (6 years 3 months ago) and read 20143 times:

I wonder how they deal with the different alphabets used.

Airline tickets are mostly issued using the English alphabet only.

Here in Denmark we have the 26 letters of the English alphabet plus 3 more local letters. In Norway they use the same alphabet, but in Sweden it is different, Finland too. A lot of European countries have alphabets with various local letters, Germany, Poland, Czech Republic, France, Spain, Portugal, Hungary to name a few.

My surname is Nørholm - in case your PC cannot show the 2nd letter, it's an O with a / on top. Same as a the way a 0 (zero) is sometimes written in England and America).

Abroad my surname may be spelled in three different ways.

Often an O is simply substituted. I work in a company which operates in 140 countries. It's a company policy that one non-English letter is always substituted with the nearest SINGLE English letter.

On my company credit card, however, it is substituted by OE which makes it easier for English speaking people to pronounce it correctly. That's also how most airlines and travel agencies tend to change it.

Often it is substituted with Ö (two dots on top). That makes sence in for instance Germany and Sweden because in those countries it is the same letter as our O with a slash.

My private credit card and my passport of course have the correct Danish letter.

Millions of people have that same problem. Are there anybody out there who ever had problems with that limited English alphabet? I never experienced problems myself.

And then I wonder how problems are solved with people not using the Latin alphabet at all. Greece, Russia, Arab countries, China, Japan etc.

The Hebrew alphabet in Israel I know about. Israel is in all practical ways a bi-lingual country with English as 2nd language. No problem there.



Always keep your number of landings equal to your number of take-offs, Preben Norholm
User currently offlinePZ From Paraguay, joined Oct 2007, 171 posts, RR: 0
Reply 18, posted (6 years 2 months 4 weeks 1 day 22 hours ago) and read 20084 times:

A week ago I had problems with QF in SYD because of this. Here in Paraguay we use 2 lastnames, the lastname from the father and the mother. The thing is that both lastnames show up in the passport, and in my E ticket it only showed one. The thing is that when the lady at the counter scanned my passport, the lastnames didn't match, so they had to do it manually and even had to call the New Zealand authorities to check if my transit visa was OK. I almost lost the flight because of this. I've never had this problems before, only in SYD.

User currently offlineDocLightning From United States of America, joined Nov 2005, 19687 posts, RR: 58
Reply 19, posted (6 years 2 months 4 weeks 1 day 22 hours ago) and read 20072 times:



Quoting Swiftski (Reply 2):
I have been asked to pay for these changes but always managed to convince the agent of my genuine error, and since changed my FC account details.

This reminds me of a row I once had with NW. I'd booked a trip to LGW (this was back when you could do it by phone) and when I got the confirmation via E-mail, my name was misspelled. Badly. (And my name is pretty straightforward to anyone who can speak English).

So I called them and told them about it. They said the only way to fix it was to cancel the ticket and re-issue it. To the tune of an extra $700. It was one of a few times I've had to have a lawyer write a nasty letter to NW. But I did get the ticket fixed and the obligatory 5,000 WP miles.


Top Of Page
Forum Index

This topic is archived and can not be replied to any more.

Printer friendly format

Similar topics:More similar topics...
Does Name On Ticket Have To Match Passport? posted Thu Apr 22 2004 10:01:18 by NoelG
Your Not Allowed To Change Name On Ticket On BMI?! posted Tue Mar 11 2008 05:56:48 by 8herveg
SQ First A380 Flight Ticket Bidding Starts Today! posted Mon Aug 27 2007 09:01:35 by SandroZRH
Change Name On Ticket posted Fri Jan 28 2005 04:00:07 by KITH
CD Walkmans + Alitalia = Don't Match? posted Sat Aug 14 2004 10:01:19 by Aeroflot777
Passenger Flies NRT-HNL W/o Passport, Ticket posted Wed Apr 2 2003 05:56:18 by USAJPNflyer
AA Requires First Name In All Reservations posted Wed Oct 3 2001 04:41:50 by 9v-spk
Name Must Exactly Match That On A Ticket? posted Mon Apr 9 2007 21:10:00 by CoolGuy
My First Days At MAD As Ticket Agent posted Sat Mar 12 2005 15:18:44 by EZYcrew
How Much Is An A380 First Class Ticket? posted Thu Mar 10 2005 20:28:12 by Airfly