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Transfer At ORD From Aer Lingus To UA  
User currently offlineAnsett767 From Australia, joined May 1999, 1021 posts, RR: 2
Posted (6 years 3 weeks 10 hours ago) and read 6683 times:

Hi all,

I have a friend flying from Dublin to Chicago on Aer Lingus, and then onto a United airlines flight to Toronto.

However she only has an hour and a half in Chicago.

It is all on one ticket and one reference. So my questions are these

1. as its one refernce number, if she misses the UA flight, it's UA's responsibility to get her onto the next one right?

2. Does she have to clear customs in US?

3. Can she check baggage through or will she have to re check in at united?

4. If checked baggage through, then whats quickest way to transfer and is it a long transfer between terminals. If not, whats the best way to go from Aer Lingus to United to re-check in?

Many thanks in advance

9 replies: All unread, jump to last
 
User currently offlineLH423 From Canada, joined Jul 1999, 6501 posts, RR: 54
Reply 1, posted (6 years 3 weeks 9 hours ago) and read 6653 times:

1. As it's all on one ticket, if Aer Lingus is late arriving, they'll generally take care of the rebooking before your friend even lands. However, if she arrives on-time but gets caught up in an excessively long immigration line up, her best bet will be to hang on to her bag, run for it, but if she doesn't make it, UA will make alternative arrangements or they'll send her back to EI. I'm not sure what a legal connection is in Chicago. I think anything less than 2 hours at a major US airport for an international connection is tight given all the formalities one has to go through and if the plane is just a few mins late, it can screw up a perfectly good connection.

2. Yes, she'll clear immigration and customs. Once she's out of customs there should be a connections desk where she can drop her bag off and it'll be transferred on her behalf to UA. However, again, due to the short connection and the distance between Terminals 5 and 1, I might consider just taking my bag to UA. It might slightly improve her chances that her bag will make the connection as well.

3. If the trip was is booked on one itinerary, then theoretically EI should be able to through check the bags. Again, the bags will still have to be picked up and cleared through US customs before either being taken by the transfers desk or your friend takes them herself to United for check-in (provided EI can't do an inter-airline check-in).

4. Either way, the quickest way to transfer at ORD is the intra-airport rail shuttle that runs between all the terminals. That should get her between Terminal 5 and Terminal 1 within 10 mins, I'd say.

Hope this is a help. If she's worried about her connection, she should talk to a flight attendant on board. I'm fairly certain that much of EI's ORD flights are O&D so if she lets a flight attendant know, they might be helpful in ensuring she gets off the plane quicker. Also, advise her to try and get a seat near the front of the cabin. Encourage her to check-in online. That way it's guaranteed she'll be one of the first economy passengers off.

I generally don't encourage people to transit the US especially if it's an international-to-international connection, however when going from Ireland to Canada, one often doesn't have the choice since there's so few flight connections.

Good luck to her. I'm sure she'll be fine. Chances are the flight will arrive early and she'll have an extra 10 mins to play with.

LH423



« On ne voit bien qu'avec le cœur. L'essentiel est invisible pour les yeux » Antoine de Saint-Exupéry
User currently offlinePilot21 From Ireland, joined Oct 1999, 1384 posts, RR: 2
Reply 2, posted (6 years 3 weeks 9 hours ago) and read 6621 times:

As long as the flight is on time from DUB your friend should have very few issues at ORD as she will have cleared immigration in DUB before the flight leaves Ireland. She will have to pick up her bag in ORD, clear customs and then re-check it to Toronto, but EI should be able to tag it all the way to Toronto, and most US airports have a facility for tagged bags to be re-checked very easily. (Note I said most! but I don't know ORD very well I'm afraid)

As regards moving between terminals at ORD, LH423 seems to have guided you on that.

Pilot21



Aircraft I've flown: A300/A310/A320/A321/A330/A340/B727/B732/B733/B734/B735/B738/B741/B742/B744/DC10/MD80/IL62/Bae146/AR
User currently offlineCallBell From Germany, joined Mar 2008, 222 posts, RR: 0
Reply 3, posted (6 years 3 weeks 9 hours ago) and read 6608 times:

UA have a huge interline area just outside Customs in T5. You cannot miss it!

User currently offlineUAL4ever From Israel, joined Aug 2005, 65 posts, RR: 0
Reply 4, posted (6 years 3 weeks 9 hours ago) and read 6607 times:

Once you land in ORD you have to go through customs. Depending on your luck there may be a very short line or a very long one which can make a huge difference. After that you pick up your bags and exit the customs hall. Immediately after the customs hall there are signs for the United desk to recheck baggage for connecting flights. Recheck the bags, exit the hall, and the train to terminal one gets you there in 5-10 minutes. One thing to remember though is that you have to go through security again to enter terminal one. I would put the chances at 50-50. If there is not too long of lines at customs and security it should be okay but it there is a 40 minute line at either one and you have to wait 20 minutes for the bags as happens too often, there is not way to make the connection. Good Luck.

User currently offlineStar_world From Ireland, joined Jun 2001, 1234 posts, RR: 0
Reply 5, posted (6 years 3 weeks 6 hours ago) and read 6552 times:



Quoting UAL4ever (Reply 4):
Once you land in ORD you have to go through customs. Depending on your luck there may be a very short line or a very long one which can make a huge difference. After that you pick up your bags and exit the customs hall. Immediately after the customs hall there are signs for the United desk to recheck baggage for connecting flights. Recheck the bags, exit the hall, and the train to terminal one gets you there in 5-10 minutes. One thing to remember though is that you have to go through security again to enter terminal one. I would put the chances at 50-50. If there is not too long of lines at customs and security it should be okay but it there is a 40 minute line at either one and you have to wait 20 minutes for the bags as happens too often, there is not way to make the connection. Good Luck.

As above - for arrivals from DUB or SNN this is not accurate. You pre-clear immigration (which you call "customs" above in Ireland before you depart. Arriving in ORD you go straight past the immigration desks to baggage claim, and then through customs. After that, as you say, you take the train to T1.

Assuming the flight arrives on time (can be a very long taxi to gate at ORD) then the chances are reasonably good. Any delays (eg: bags being delivered, security, etc) then it is risky.

Luckily there are plenty of ORD-YYZ flights so it's not a huge issue if the first flight is missed.


User currently offlineSeattle Ops From United States of America, joined Aug 1999, 202 posts, RR: 0
Reply 6, posted (6 years 2 weeks 6 days 21 hours ago) and read 6469 times:

Sometimes its easier to go through security in terminal 2 and walk over to terminal 1, I almost always do this and generally save a good deal of time.

User currently offlineAmricanShamrok From Ireland, joined May 2008, 2867 posts, RR: 0
Reply 7, posted (6 years 2 weeks 6 days 14 hours ago) and read 6385 times:

Here are the international arrivals at ORD around the time EI125 is due to arrive (16:40).

United Airlines UA836 16:16 Shanghai
United Airlines UA850 16:21 Beijing
American Airlines AA159 16:25 Moscow
American Airlines AA288 16:45 Shanghai
American Airlines AA41 16:49 Paris
American Airlines AA83 16:50 Frankfurt am Main
KLM Royal Dutch Airlines KL611 17:00 Amsterdam

...so there could be some delays at customs.



Shannon-Chicago
User currently offlineBrianDromey From Ireland, joined Dec 2006, 3915 posts, RR: 9
Reply 8, posted (6 years 2 weeks 6 days 13 hours ago) and read 6368 times:



Quoting UAL4ever (Reply 4):
Once you land in ORD you have to go through customs. Depending on your luck there may be a very short line or a very long one which can make a huge difference. After that you pick up your bags and exit the customs hall.

The above is not correct for IRL-USA flights.
The vast majority of flights to the US from Ireland pre clear US immigration in Ireland. So they will bypass these checks, which will save a large chunk of time in ORD. Your friend have to pass through US customs, but she will have filled out the forms already and it is simply a matter of handing the forms to the official and walking through.
UA and EI have signed a code-share and interline agreement so the bags will be tagged and it is likely that she will be able to get onwards boarding cards as well at DUB.

Quoting AmricanShamrok (Reply 7):
...so there could be some delays at customs.

Cant say I've ever experienced this, even in the US. Unless you are confusing customs with Immigration?

Brian.



Next flights: MAN-ORK-LHR(EI)-MAN(BD); MAN-LHR(BD)-ORK (EI); DUB-ZRH-LAX (LX) LAX-YYZ (AC) YYZ-YHZ-LHR(AC)-DUB(BD)
User currently offlineAmricanShamrok From Ireland, joined May 2008, 2867 posts, RR: 0
Reply 9, posted (6 years 2 weeks 6 days 12 hours ago) and read 6337 times:



Quoting BrianDromey (Reply 8):
Cant say I've ever experienced this, even in the US. Unless you are confusing customs with Immigration?

Nope. I was at ORD last summer and the queue for customs was so far back. There was about 3 flights that had come in together and took us about 20 mins to clear it.



Shannon-Chicago
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