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Consequence Of No Show On DL Return Leg?  
User currently offlineAA737-823 From United States of America, joined Mar 2000, 5638 posts, RR: 11
Posted (5 years 10 months 1 day 10 hours ago) and read 4253 times:

Hi, folks.

I've got a problem. This past Monday, I booked a non-refundable (duh, what else is there?) ticket on Delta ANC-ATL-DFW and return.
My family was going to take a vacation, and I would meet them in Dallas and leave from there.
Well, family's plans have changed, and I no longer need the exact ticket.

I know I can change it on Delta.com, but for the most part, they're not applying the amount I've already paid toward any changes.
I'm trying to do Anchorage-Dallas-England-Anchorage. Maybe if you change it to an international ticket, you lose what you've already paid, I don't know.

MY QUESTION IS, if I were to use the Delta ticket I've bought to go to Dallas as originally planned, and then simply NOT SHOW UP for the return leg, WHAT WOULD HAPPEN? I mean, would I suddenly owe them more money? Would I lose the OnePass miles I had earned on the departing legs? Would they chase me down and throw me in debtor's prison?

Because I'm seriously considering just no-showing, and getting a separate DFW-England-ANC ticket.

Would it change things if I CALLED before no-showing?

Sorry this isn't put together real well, I'm still kind of spinning from buying an expensive ticket, only to have my family change their minds... trying to figure out my options, so if you have any other ideas, feel free to share.

Thanks!
R

12 replies: All unread, jump to last
 
User currently offlinePWM2TXLHopper From United States of America, joined Jan 2004, 1302 posts, RR: 1
Reply 1, posted (5 years 10 months 1 day 9 hours ago) and read 4235 times:

The airlines rely on people not to show up. In fact, they're counting on it, and that's why they regularly oversell the flights. Because they know statistically a certain amount of passengers aren't going to show up. There are no consequences! Since it's non-refundable, they get the money whether they're flying you on their flight or not. It's either one less passenger to be bothered with, or one available seat for a standby passenger, or somebody else who would have otherwise been bumped when they showed up at the airport for their flight.

I buy non-refundable tickets with restrictions all the time when I need to go somewhere one-way, then just throw away the return leg. The airlines are happy to take my money and not even have to service me!

Quoting AA737-823 (Thread starter):

I've got a problem. This past Monday, I booked a non-refundable (duh, what else is there?)

There are refundable tickets without restrictions. The non-refundable ones are cheaper and more restrictive about what you can and can't do in regards to canceling and re-booking flights or getting refunds.


User currently offlineLHRBFSTrident From UK - Northern Ireland, joined Nov 2006, 652 posts, RR: 0
Reply 2, posted (5 years 10 months 1 day ago) and read 3961 times:



Quoting AA737-823 (Thread starter):
I mean, would I suddenly owe them more money?

I am NOT an expert in this field, but you wouldn't owe them money, they wouldn't deduct your OnePass miles and there would be no black mark against your good name for all eternity....

In fact, depending on the type of fare you paid, there may be 'residual value' of the return portion of your ticket which you could use towards future travel (and this being the airline industry, you'd have to pay the change fee to use it and it may only be $50 of usable value in the first place!)

If your return date to ANC is going to be the same date as originally planned, then consider keeping your ticket and buying a new ticket DFW-England-DFW. 2 tickets like this might be cheaper than a triangular routing?!

This may look like the long way to get to ANC, but honestly I don't think there's any 'easy' way to get to ANC from Europe these days (via SEA would be the quickest?)

To use the funds from this whole ticket towards the new one would just necessitate paying the change fee and any applicable increase in fare, so you may only lose out on $100 or so...



Next up: LAX-LHR NZ002 Y SkyCouch! LHR-LAX NZ001 Y
User currently offline474218 From United States of America, joined Oct 2005, 6340 posts, RR: 9
Reply 3, posted (5 years 10 months 23 hours ago) and read 3914 times:



Quoting LHRBFSTrident (Reply 2):
I am NOT an expert in this field, but you wouldn't owe them money, they wouldn't deduct your OnePass miles and there would be no black mark against your good name for all eternity

You are not awarded OnePass miles for buying a ticket but using it. While no mile will be deducted from the legs flown, none will be added for the legs not flown.


User currently offlineAA737-823 From United States of America, joined Mar 2000, 5638 posts, RR: 11
Reply 4, posted (5 years 10 months 18 hours ago) and read 3717 times:



Quoting LHRBFSTrident (Reply 2):
then consider keeping your ticket and buying a new ticket DFW-England-DFW.

Unfortunately, the DFW trip was only 6 days, 2 of which spent traveling, so to add two more in traveling would leave me... two days in Europe. Not worth $2000+.

Quoting LHRBFSTrident (Reply 2):
To use the funds from this whole ticket towards the new one would just necessitate paying the change fee and any applicable increase in fare, so you may only lose out on $100 or so...

Yeah, and that would satisfy me, except that when I try to 'change' my reservation, it doesn't seem to apply the amount I've already paid. Allow me to illustrate:
I paid $5 for the first ticket, ANC-DFW.
I can find new tickets from ANC to LON for $10.
When I try to change the ticket I've already bought, it says it will cost an additional $5.
$5+$5=$10, so I'm losing the first $5.

Does that make better sense than my first attempt?

Quoting 474218 (Reply 3):
You are not awarded OnePass miles for buying a ticket but using it. While no mile will be deducted from the legs flown,

That's what I was afraid of- I was afraid that, by not completing the booked itinerary, I would somehow be awarded NO MILES AT ALL. I realize that they only award based on flights flown, but didn't know what would happen in this new case.

Thanks for the help thus far, guys. Any other ideas?


User currently offlineADent From United States of America, joined Dec 2006, 1333 posts, RR: 2
Reply 5, posted (5 years 10 months 8 hours ago) and read 3586 times:

You can get busted if you do this all the time - it is against your contract to buy a round trip ticket and only use it one way. (See also hidden city, back to back, etc) But occasionally happenings they seem to understand.

Not sure what you are supposed to do to fully meet the contract? Your intention was to fly round trip. But are you supposed to go back to the airport and ask them to rebook your tickets from last week as one way??

With the higher change fees ($150 now on many airlines) this has to be happening a lot more.


User currently offlineAA737-823 From United States of America, joined Mar 2000, 5638 posts, RR: 11
Reply 6, posted (5 years 10 months 6 hours ago) and read 3519 times:



Quoting ADent (Reply 5):
Your intention was to fly round trip. But are you supposed to go back to the airport and ask them to rebook your tickets from last week as one way??

Well, the family planned a vacation, so I bought my ticket to meet them, but now they're not going, so I've got a ticket that I don't need. So I thought to myself that I might double-dip, and go to Texas, and then on to Bristol. So I'd need ANC-DFW-England-ANC. Delta doesn't seem to want to work with me online, so I'll give them a call tomorrow.


User currently offlineTylerDurden From United States of America, joined May 2008, 852 posts, RR: 0
Reply 7, posted (5 years 10 months 3 hours ago) and read 3429 times:



Quoting ADent (Reply 5):
You can get busted if you do this all the time - it is against your contract to buy a round trip ticket and only use it one way. (See also hidden city, back to back, etc) But occasionally happenings they seem to understand.

I've done this for years with no consequences at all.
Who would bust me?


User currently offlineKL911 From Ireland, joined Jul 2003, 5084 posts, RR: 12
Reply 8, posted (5 years 10 months 2 hours ago) and read 3415 times:

Dont worry. Most of my clients I give two 'fake' return flights if they have to somewhere just for 1 or 2 days. Most cheap tickets need to have a saturdaynight stay or 3 days minimum stay.

By issuing a client two seperate tickets , for example:

1 July AMS - MXP return 8 July ( not using the return)

1 July MXP - AMS return 8 July ( not using the return )

The fare difference can be more then 400 euro's

KL911



Next trip : DUB-AUH-CGK-DPS-KUL-AUH-CDG-ORK :-)
User currently offlineLHRBFSTrident From UK - Northern Ireland, joined Nov 2006, 652 posts, RR: 0
Reply 9, posted (5 years 10 months 1 hour ago) and read 3322 times:



Quoting ADent (Reply 5):
it is against your contract to buy a round trip ticket and only use it one way



Quoting AA737-823 (Reply 6):
so I bought my ticket to meet them, but now they're not going, so I've got a ticket that I don't need.

well at least in this case the return flights are not needed due to a legitimate change in circumstances - there's no 'bad faith' in breaking the 'contract' in this case - habitual hidden-cities ticketing, within-cities ticketing and back-to-back ticketing are done in bad faith

Quoting AA737-823 (Reply 4):
I paid $5 for the first ticket, ANC-DFW.
I can find new tickets from ANC to LON for $10.
When I try to change the ticket I've already bought, it says it will cost an additional $5.
$5+$5=$10, so I'm losing the first $5.

Does that make better sense than my first attempt?

I am not really seeing your point in the example: your new ticket costs $10, you've already paid $5 for the old one and they're now charging you an additional $5, seems like you're paying $10 in total?

If you are trying to do the change online and it's not playing ball, then I would talk to an agent (and you don't have to explain the whole story about breaking the 'contract' Big grin just make an inquiry) Doing ticket changes online is notoriously troublesome - especially on CO.com - according to Flyertalk...

apologies if I'm being dense and not seeing your point!



Next up: LAX-LHR NZ002 Y SkyCouch! LHR-LAX NZ001 Y
User currently offlineAA737-823 From United States of America, joined Mar 2000, 5638 posts, RR: 11
Reply 10, posted (5 years 9 months 4 weeks 1 day 21 hours ago) and read 3205 times:



Quoting LHRBFSTrident (Reply 9):
apologies if I'm being dense and not seeing your point!

No, it's quite alright, I'll give it another go. In fact, I did the numbers all wrong in my previous post, just realized!
a roundtrip ticket from Dallas costs $10. I've already paid $5. Therefore, I should (somewhat optimistically) owe another $5.
However, when I try to change it on Delta.com, it wants me to pay the full $10, plus my original $5, thus making $15.

See why I'm aggravated? They're not applying anything I've already paid to the new ticket. Which, if it's the way it works, is their choice- I bought a non-refundable ticket. But, I'm hoping for something better.


User currently offlineXtoler From United States of America, joined Sep 2007, 952 posts, RR: 0
Reply 11, posted (5 years 9 months 4 weeks 1 day 21 hours ago) and read 3179 times:

I'd be more aggravated because my family didn't travel as planned, unless there were an emergency. Almost sounds like a job for Dear Abby to figure out on that part.

My wife pulled that one on me last time I bought tickets back to ATL. She missed the original flight and by the time she got to DEN F9 tried to charge her $100. But after I got on the phone with the customer service manager, she was cool once I explained what had happened and they waived the fee and let her fly. Plus, as opposed to my flight, her flight was pretty light, so she actually made out on the deal. Just read the fine print, and don't always take the ticket agent's word as gospel. If need be talk to a manager. Another thing to ponder is each airline has different policies. Just do a little research. But for the most part, if you don't do it all the time, you should be good.



EMB145 F/A, F/E, J41 F/A, F/E, because my wife clipped my wings, armchair captain
User currently offlineLHRBFSTrident From UK - Northern Ireland, joined Nov 2006, 652 posts, RR: 0
Reply 12, posted (5 years 9 months 4 weeks 1 day 21 hours ago) and read 3175 times:



Quoting AA737-823 (Reply 10):
See why I'm aggravated?

sure - I see it now!

I would give up trying to do that transaction online -

my advice is: do a Kayak search for the best DL fare you can find for the itinerary that fits your plans

Then call Delta and have them price it out and handle the crediting of the old itinerary

If they quote you much more than the Kayak search, read the kayak itinerary and fare to them to see if they can access that fare through their system

you should then just be up for: change fee, difference in fare, live person booking fee

sorry it got changed on you!



Next up: LAX-LHR NZ002 Y SkyCouch! LHR-LAX NZ001 Y
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