Quote: SITA, the IT business solutions and communication services provider to the air transport industry, recently released the Tenth SITA and Airline Business Airline IT Trend Survey which revealed that the world’s 3.2 billion mobile phones could be transformed into indispensable air travel tools within five years and if used as passenger tracking devices they could save cash-strapped airlines up to USD 600 million on reducing flight delays. The Survey also includes research from Cambridge University which demonstrates that technology such as location sensing via mobile devices could save airlines’ cost by tracking passengers, sending messages and moving them to gates more efficiently; improving turnaround times and reducing delays. Mobile phones that act as personal travel folders have the potential to hold boarding passes, baggage tracking information and payment data making travel truly paperless and location independent. There is also the future possibility that they can be used to store visa and biometric information.
This is truly amazing and such innovations are badly required to improve efficiency and cost savings. E-Ticket implementation have taken longer than expected in developing countries, if the airline industry plans to implement this, how long will it take to implement such innovations in developed and developing countries.
BlueFlyer From United States of America, joined Jan 2006, 3627 posts, RR: 2
Reply 1, posted (5 years 8 months 2 weeks 5 days 6 hours ago) and read 2668 times:
Yeah, can't wait for "Mr Smith, let go of that fourth beer and get to gate 4 pronto. Oh by the way, restroom's second door on your left." announcements throughout the terminal....
More seriously, CO is testing the use of cell phones as boarding passes on flights out of IAH, BOS, EWR and DCA for specific types of passengers (no connection, singles only) already.
The biggest problem that exists today against widespread use is that new barcode scanners will be necessary. The brightness of most cell phone screens interferes with the scanner's own light and makes it impossible to actually read the barcode.
CO is going at it with a different concept. Their barcode scanner actually needs a bright cell phone screen because it doesn't have a light of its own. Rather it "senses" the dark spots in an otherwise bright screen and tries to make out a barcode from them.
I have no idea how well the trial is running, but if it is successful, it will require some capital investment at a time where the airlines are badly strapped for cash in order to make it widely available.
If it does work, it wouldn't be much of a stretch to use it as a lounge membership card or to track luggage information as well.
But when it comes to using a cell phone as a form of identity, there is a number of issues that need to be resolved first, such as how to ensure that who your cell phone claims you are is really who you are, which would probably mean that cell phone users would have to give a government agency the right to load data onto their phone that the users would not be able to tamper with, not an easy feast in the land of Big Brother. I mean, if the government is allowed to load some identity and biometric data on your cell phone, what's to keep them from also making changes to the GPS settings on your phone so they can track you wherever you go (shall the conspiracy theorist say). In my opinion, this type of technology could quite possibly be adopted in countries that are already comfortable with a national identity card or widespread and diverse use of cell phones, but in countries such as the US where the government is the enemy, hell will freeze over first before it is adopted.
As far as using cell phones as payment method, the technology already exists (and is being used, but for much smaller purchases, such as vending machines). There are two issues that need to be resolved before you can use your cell phone to pay for your ticket using existing methods, however:
a) Making caller ID data tamper-proof (it isn't, right now, using someone else's number in caller ID is a piece of cake);
b) Being sure that people are willing to get a $550 bill from T-Mobile, $50 for their cell phone usage, and $500 for that vacation to Disney World.
Quote: Siemens Information Systems Ltd. recently developed a mobile technology facilitating the use of mobile phones to check-in at airports, replacing the physical boarding pass. A traveler will have to select his flight and seat using a mobile phone and send a confirmation. Once the confirmation is sent, the traveler will receive a 2D bar code, which will get loaded on the mobile phone, either as a text message or an image. This bar code will allow the traveler to print boarding passes, baggage tags and access the terminal. The airport will have to provide scanners for scanning the image and printing boarding passes.
The International Air Transport Association (IATA) has already expressed its intent to introduce paperless boarding by 2010. It has also standardized the mobile check-in procedure. The technology is already in place and is at the trial stage. There is a need for stakeholders such as airlines, travel agents, security agencies, mobile service providers and others to start taking the technology seriously. Siemens is already in talks with few airlines to introduce this system and Air Canada has introduced this technology on a trail basis. The company has been demonstrating the technology and its benefits at the Siemens Airport Centre in Germany and plans to start demonstrations at the Siemens Airport Systems Laboratory in Bangalore. “Carriers in the West already print the 2D bar codes on boarding pass. The 2D bar code readers are very important for the success of this technology. It will however take time and can be introduced only in phases. We expect airlines and airports to adopt this technology in the next couple of years,” added Viswanathan.
Glad to know that technologies are developed and tested on trail basis on this front.
Dazbo5 From United Kingdom, joined Mar 2005, 2804 posts, RR: 2
Reply 4, posted (5 years 8 months 2 weeks 13 hours ago) and read 2130 times:
What about people arriving at the airport on time and not being selfish by not arriving at the gate on time and in doing so, delaying the flight and inconveniencing other passengers? All this technology is good, but I sometimes feel people should be more responsible for their actions rather than going down this 'nanny state' road.
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Ikramerica From United States of America, joined May 2005, 21369 posts, RR: 60
Reply 7, posted (5 years 8 months 2 weeks 8 hours ago) and read 1893 times:
Not so sure of the boarding pass aspect, but just using phones to sent boarding announcements (and even group/zone announcements) similar to family restaurants who use those light up coasters, will speed things up. And gate changes as well.
And it might also diminish the need to have sufficient lounges at every gate, as customers would feel more comfortable wandering before flight time. (And shopping, which would make the airports happy).
Of all the things to worry about... the Wookie has no pants.
EA CO AS From United States of America, joined Nov 2001, 13166 posts, RR: 62
Reply 8, posted (5 years 8 months 2 weeks ago) and read 1688 times:
Quoting BlueFlyer (Reply 1): Yeah, can't wait for "Mr Smith, let go of that fourth beer and get to gate 4 pronto. Oh by the way, restroom's second door on your left." announcements throughout the terminal....
You know that simply wouldn't happen.
It would be a text message instead.
"In this present crisis, government is not the solution to our problem - government IS the problem." - Ronald Reagan
N787ZZ From , joined Dec 1969, posts, RR:
Reply 9, posted (5 years 8 months 2 weeks ago) and read 1684 times:
Quoting BlueFlyer (Reply 1): More seriously, CO is testing the use of cell phones as boarding passes on flights out of IAH, BOS, EWR and DCA for specific types of passengers (no connection, singles only) already.
I've used it a few times out of EWR and I think its great.