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The Rules Don't Apply To Me  
User currently offlineJhooper From United States of America, joined Dec 2001, 6204 posts, RR: 12
Posted (6 years 3 months 3 weeks 4 days 11 hours ago) and read 14291 times:

Maybe it's just because it's summer and there are more clueless fliers on airplanes, but doesn't it irritate you when airline passengers just don't listen at all and/or don't feel like the rules apply to them. For example, I was flying yesterday and about 5 minutes after takeoff, a first class passenger gets up and goes to the restroom (with the seatbelt sign on). The F/A says nothing, and I guess since he was a FC customer, didn't think the rules applied to him. Then another guy (coach) gets up in the aisle, opens the overhead bin, and starts messing with his luggage. Rules didn't apply to him. Then another guy in coach gets up, and about the time the announcement comes on saying "we've reached 10,000 feet so it's okay to use electronic devices, the seatbelt sign is still on and there's weather in the area, and the lavatory in the first class cabin is reserved for FC customers only", this guy waits for the FC bathroom to open up, and then marches his way into first class like he either didn't listen to the announcement or didn't care. The F/A in FC promptly ejected the coach customer back to coach. He was special too, apparently he didn't think that applied to him. Another customer even got up and started walking around on an active taxiway on the ground.

Here's a new idea for airline fees. Eliminate the $25 bag charge, and start charging people $100 every time they disregard the seatbelt sign, continue to talk on their cell phone well after instructed to turn it off, attempt to board out of sequence, and generally don't feel like the rules apply to them. Any takers?


Last year 1,944 New Yorkers saw something and said something.
97 replies: All unread, showing first 25:
 
User currently offlineGoBoeing From United States of America, joined Jun 2000, 2706 posts, RR: 15
Reply 1, posted (6 years 3 months 3 weeks 4 days 10 hours ago) and read 14217 times:

I think it is every passenger's right to get up and use the restroom if they feel like they really need to.

For all we know the guy could have felt airsick and went into the lav to puke. Or what if he had diarrhea.

Now I know that sounds silly but it is true -- using a toilet is something a passenger is entitled to when they are on the airplane. It is at their own risk if the seatbelt sign is on and they know that.

Same goes for on the ground. Of course, a normal healthy adult should be able to plan accordingly when the flight crew includes the forecast 45 minute taxi time in the welcome PA, but if it's one of those days where you land and wait an hour to get a gate, or groundstops and lines to the runway make it two or three hours to get to the departure runway, if some 85 year old passenger gets up to use the lav, I certainly do not mind at all. The plane stops on the taxiway until they are back in their seat; that is not a big deal a lot of the time since the line to the runway is moving slowly anyway.


As far as people going into the FC cabin when they were told not to, and the electronic devices and opening overheads 90 seconds after takeoff, I agree with you there. I put that in the category you do.


User currently offlineEWRCabincrew From United States of America, joined May 2006, 5527 posts, RR: 56
Reply 2, posted (6 years 3 months 3 weeks 4 days 10 hours ago) and read 14124 times:

As crew, we inform. Making announcements are the small print in life.

Sure people disregard the rules. Always have. Always will. Does it make it right? No. It is what it is.

Besides, all of that is an expectation of the flying public from a crew point of view, at least mine. I fully expect people to disregard signs. You just learn to deal with the individual (and on a individual basis) with a bit of humor, aplomb and tact. Works everytime.

Quoting GoBoeing (Reply 1):
It is at their own risk if the seatbelt sign is on and they know that.

 checkmark  We have a winner!

Quoting GoBoeing (Reply 1):
opening overheads 90 seconds after takeoff, I agree with you there.

Stupid is as stupid does.

Quoting GoBoeing (Reply 1):
if some 85 year old passenger gets up to use the lav, I certainly do not mind at all.

Any age can get up and I don't mind. You gotta go, you gotta go. Mind you, I let the pilots know (my job to do so) and we may have to stop and wait for you (pilot's job to do so).



You can't cure stupid
User currently offlineZvezda From Lithuania, joined Aug 2004, 10511 posts, RR: 64
Reply 3, posted (6 years 3 months 3 weeks 4 days 10 hours ago) and read 14086 times:

I would rather passengers get up and use the lav at a suboptimal time than soil themselves and the seats.

My pet peeve is the passengers who rise and start taking their belongings from the overhead bin before the aircraft has stopped. I think the cabin crew should be issued paint-ball guns to identify them for arrest upon disembarkation.


User currently offlineEWRCabincrew From United States of America, joined May 2006, 5527 posts, RR: 56
Reply 4, posted (6 years 3 months 3 weeks 4 days 10 hours ago) and read 14076 times:



Quoting Zvezda (Reply 3):
I think the cabin crew should be issued paint-ball guns to identify them for arrest upon disembarkation.

As much as that would be fun (good aim here, too), it is not worth the paperwork.



You can't cure stupid
User currently offlineAvek00 From United States of America, joined Oct 2004, 4405 posts, RR: 19
Reply 5, posted (6 years 3 months 3 weeks 4 days 9 hours ago) and read 13947 times:

It's all fun and games until someone gets hurt and files a lawsuit.


Live life to the fullest.
User currently offlineKiwiandrew From New Zealand, joined Jun 2005, 8580 posts, RR: 13
Reply 6, posted (6 years 3 months 3 weeks 4 days 9 hours ago) and read 13919 times:
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Quoting EWRCabincrew (Reply 4):
Quoting Zvezda (Reply 3):
I think the cabin crew should be issued paint-ball guns to identify them for arrest upon disembarkation.

As much as that would be fun (good aim here, too), it is not worth the paperwork.

shame about the paperwork because I am sure that you would get a standing ovation from a lot of pax if you did it - it would be standard IFE hands down



Moderation in all things ... including moderation ;-)
User currently offlineP3Orion From United States of America, joined May 2006, 544 posts, RR: 2
Reply 7, posted (6 years 3 months 3 weeks 4 days 9 hours ago) and read 13902 times:

To me, it is extremely frustrating waiting in line at the gate to receive a boarding pass, or whatever; when someone cuts the line because they "only have a question to ask." I also get bugged when the gate agent announces they are boarding rows fifteen and higher and somone in row seven gets in line. Why doesn't the CSR kick them out of line and have the offender wait their turn?

[Edited 2008-06-29 12:55:21]


"Did he say strap in or strap on?"
User currently offlineParisl From United States of America, joined May 2008, 15 posts, RR: 0
Reply 8, posted (6 years 3 months 3 weeks 4 days 9 hours ago) and read 13901 times:

I would be up for FAs to have paint-ball guns.

Haha


User currently offlineTravatl From United States of America, joined Mar 2001, 2173 posts, RR: 7
Reply 9, posted (6 years 3 months 3 weeks 4 days 8 hours ago) and read 13830 times:



Quoting EWRCabincrew (Reply 2):
Quoting GoBoeing (Reply 1):
It is at their own risk if the seatbelt sign is on and they know that.

We have a winner!

Quoting GoBoeing (Reply 1):
opening overheads 90 seconds after takeoff, I agree with you there.

Stupid is as stupid does.

Yes, passengers must accept liability for their own actions, however, we as flight attendants have to look out for those who are abiding the rules.

Taxiing out for take off... sorry, you've got to stay in your seatbelt - and I'm the first to recommend utilzing the lavs at the gate when a lengthy taxi is expcted. If you simply MUST use the restroom, one of us will advise the flight deck. However, I'll first recommend you return to your seat.

Climbing out, we as flight attendants have a responsibility to insist folks stay in their seatbelts during the initial <10,000 ft departure period. I know it's a cliche, but "it's not only for their safety, but the safety of those around them".

Above 10,000 feet, my airline's policy is simple. If somebody get's up while the seatbelt sign is on, we MUST inform them it's on. It's not necessary to be rude, nor require they return to their seat, but we must reenforce the seat belt sign is ON. The reasoning being, many don't see the seatbelt signs, or assume once the cabin crew are up, the signs must be off.

Liability issues? Of course.


User currently offlineCrewchief From , joined Dec 1969, posts, RR:
Reply 10, posted (6 years 3 months 3 weeks 4 days 8 hours ago) and read 13741 times:

Quoting P3Orion (Reply 7):
Why doesn't the CSR kick them out of line and have the offender wait their turn?

I've seen CSRs tell people to wait their turn, most recently on DL a week ago, and WN yesterday. It does happen, although I'll agree it's not universally done.

I feel for the CSRs who are trying to make a large group of sometimes aloof and arrogant passengers behave according to some policy. The job can't be easy. Maybe letting one get past every now and then makes life easier for everyone. Maybe not. I'm just glad I don't have to deal with the public everyday -- I would not make a good CSR.

[Edited 2008-06-29 13:34:01]

User currently offlineEWRCabincrew From United States of America, joined May 2006, 5527 posts, RR: 56
Reply 11, posted (6 years 3 months 3 weeks 4 days 8 hours ago) and read 13730 times:



Quoting Travatl (Reply 9):
many don't see the seatbelt signs, or assume once the cabin crew are up, the signs must be off.

They see them. They are all over the cabin.



You can't cure stupid
User currently offlineZvezda From Lithuania, joined Aug 2004, 10511 posts, RR: 64
Reply 12, posted (6 years 3 months 3 weeks 4 days 8 hours ago) and read 13631 times:



Quoting P3Orion (Reply 7):
I also get bugged when the gate agent announces they are boarding rows fifteen and higher and somone in row seven gets in line. Why doesn't the CSR kick them out of line and have the offender wait their turn?

"Your row has not been called yet. You can come back to me to get your boarding pass back after everyone else has boarded." After a year of that, most passengers would wait until their row was called.


User currently offlineSurprise From United States of America, joined Jun 2008, 133 posts, RR: 1
Reply 13, posted (6 years 3 months 3 weeks 4 days 7 hours ago) and read 13545 times:

"I also get bugged when the gate agent announces they are boarding rows fifteen and higher and somone in row seven gets in line. Why doesn't the CSR kick them out of line and have the offender wait their turn?"


As someone who's been there and done that it just depends. You look at the person and try to guage if they are going to make a scene or not. Or how you feel that day, gate agents are human and some days are better than others. Maybe today I woke up grumpy and want to enforce the rules or maybe I just got laid and everything was great so who cares. I remember when we discontinued early boarding for families with small children, I thought it was a huge mistake and would let them board early anyway. It turns out it really didn't make any difference and now it's an accepted policy.

The boarding process is always evolving, although the saying " the more things change the more they stay the same" does come to mind.

Not sure how y'all do that copy thing from another post.


User currently offlineKappel From Suriname, joined Jul 2005, 3533 posts, RR: 17
Reply 14, posted (6 years 3 months 3 weeks 4 days 7 hours ago) and read 13475 times:



Quoting EWRCabincrew (Reply 2):
You gotta go, you gotta go.



Quoting Zvezda (Reply 3):
I would rather passengers get up and use the lav at a suboptimal time than soil themselves and the seats.



Quoting Travatl (Reply 9):
and I'm the first to recommend utilzing the lavs at the gate when a lengthy taxi is expcted. If you simply MUST use the restroom,

I think anyone with small children know this situation. We were waiting a while to board, and then when everybody was boarded it took a while to leave the stand. Just as we were being pushed back, my daughter (then 4) announces she needed to go to the bathroom (for number one  irked  ) what ya gonna do, just a small kid. The stewardess denied my request to bring her to the lave, and wouldn't you know it, we taxied to the polderbaan @ AMS (20 minute taxi). By the time we got there, she was about to burst. When we took off, she couldn't take it anymore. Finally the FA saw that she couldn't even sit, so she let us use the lav (at our own risk of course).

My point? None really...  Big grin , just that I agree that if the need is high, you gotta go. But from a FA pov, I can imagine it's a difficult judgement call. For example, they may not know we are in for a long taxi.

My lesson? First thing when we get to our seats, at the first opportunity, I march my daughter to the lav. Hey, everybody's gotta learn...  Silly , never had the problem since.

Quoting EWRCabincrew (Reply 11):
They see them. They are all over the cabin.

What annoys me is pilots who leave the seat belt signs on for the WHOLE flight. I noticed it especially with my flights with DL. For example, last December/January i flew AMS-JFK-DCA-IAD-CDG-AMS. On the AMS-JFK leg, the signs were off for max 1 hour. On the IAD-CDG flight, it was the other way around. If the lights are on for the whole flight, people are going to start ignoring it at their leisure, especially if there's no turbulence for the entire flight. the whole point of the signs is gone, namely safety when it's really needed. On the AF flight (same goes for KL, the signs are only on during cruise if there's turbulence) flight, if the signs turn on, you know something's up. Mind you, whenever I'm in my seat, I wear my seatbelts. But if the signs are always on, you don't know when it's safe to get up.

But pax getting up right after take-off to get their luggage...  gnasher 



L1011,733,734,73G,738,743,744,752,763,772,77W,DC855,DC863,DC930,DC950,MD11,MD88,306,319,320,321,343,346,ARJ85,CR7,E195
User currently offlineEA CO AS From United States of America, joined Nov 2001, 13643 posts, RR: 62
Reply 15, posted (6 years 3 months 3 weeks 4 days 7 hours ago) and read 13436 times:
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Quoting GoBoeing (Reply 1):
It is at their own risk if the seatbelt sign is on and they know that.

 redflag 

What about the risk of the innocent people they might fall onto? Who says they've got the right to potentially endanger others because they're willing to risk harm to themselves?

Nope, sorry - if the seatbelt sign is on, your butt stays planted unless it's an actual emergency.



"In this present crisis, government is not the solution to our problem - government IS the problem." - Ronald Reagan
User currently offlineTravatl From United States of America, joined Mar 2001, 2173 posts, RR: 7
Reply 16, posted (6 years 3 months 3 weeks 4 days 7 hours ago) and read 13311 times:



Quoting EWRCabincrew (Reply 11):
They see them. They are all over the cabin.

Like Continental, my airline has all new Boeing aircraft - i.e., the seat belt signs are placed over each indvidual row...obviously they are readily available to all passengers. I wasn't implying that they couldn't visually seem them, but that they may not notice. In an effort to make the signs more visible, maybe the manufacturers have made them less noticeable. In the old days, there was a glaring sign on the bulkheads and in the aisle, now there's a discreet sign over each row.

Our policy is simply one of "reminding" the passenger. We don't assume that each one that gets up is knowingly violating the requirement.


User currently offlineLazy8 From United States of America, joined Jun 2008, 41 posts, RR: 0
Reply 17, posted (6 years 3 months 3 weeks 4 days 6 hours ago) and read 13204 times:



Quoting Travatl (Reply 16):
Our policy is simply one of "reminding" the passenger. We don't assume that each one that gets up is knowingly violating the requirement.

Giving passengers the benefit of the doubt is never a bad customer service technique. It hopefully feels less threatening to them. BUT, they absolutely need to know that...

Quoting GoBoeing (Reply 1):
It is at their own risk if the seatbelt sign is on



Quoting EA CO AS (Reply 15):
What about the risk of the innocent people they might fall onto? Who says they've got the right to potentially endanger others because they're willing to risk harm to themselves?

This is a good point. Do you want to be under someone's 40 pound carry-on as it drops two feet from the overhead onto your head? Especially when they are up and about when they shouldn't be? No way! Do you have the option to sue the scofflaw passenger at this point? Is the airline afraid of being sued for not enforcing their 'safety' policies? This could be a concern because society has become so sue crazy.

Personally, if I feel the turbulence is going to be particularly bad, such as descending through cumulous or crossing the Rockies (particularly with other pilots reporting potentially severe turbulence), I'll make an additional announcement to the passengers as to why the seatbelt sign is on during other-than-expected times. It keeps them clued in as to what is going on and hopefully acts as a reinforcement that, "Hey, it's on for a reason".

Regards
Lazy8


User currently offlineSYfan100 From United States of America, joined May 2008, 590 posts, RR: 0
Reply 18, posted (6 years 3 months 3 weeks 4 days 5 hours ago) and read 13099 times:

Regardless where you work at if it's a Airline or Retail, you will always have that small group of people who think the rules don't apply to them.
I have seen many customers not allowed to shop in the store because of there actions with doing damage to a product. Or they put stuff always in the wrong spot.
Funny how they try to start to defend themselves and all you do is give them that look that tells them you are not buying that story one bit at all. Keep in mind the police are always one phone call away.
Most of the time they are upset because they got caught.


User currently offlineIkramerica From United States of America, joined May 2005, 21544 posts, RR: 59
Reply 19, posted (6 years 3 months 3 weeks 4 days 5 hours ago) and read 13004 times:



Quoting Jhooper (Thread starter):
For example, I was flying yesterday and about 5 minutes after takeoff, a first class passenger gets up and goes to the restroom (with the seatbelt sign on). The F/A says nothing, and I guess since he was a FC customer, didn't think the rules applied to him.

It is absolutely a judgment call. Captain will turn on the seatbelt sign for various reasons, often to control crowds or to prevent lots of passengers from getting up. They don't want congregating, they want as many seatbelts on as possible, etc. Different airlines leave it on longer. QF seems to turn it off at 10k feet, but most USA carriers will wait until initial cruise. Does this mean it's not safe on the USA carrier?

If it's urgent, you should go. I will ASK the F/A if it's okay, often with a whisper and a gesture. They always say yes. Did you see if they asked? Or are you just assuming they are selfish?

What happens if the sign is on for hours due to turbulence? Should you be forced to soil yourself? Even if it's due to turblulence, you may have to risk it. I've had this happen, I ask the F/A and they say to "hurry" or "be careful" because they know they can't expect people not to use the restroom for hours.

Or what happens during a multi-hour ground delay? Sign MUST stay on while door is closed and aircraft is on the ground, but passengers routinely use the restroom because they have no other choice.

Quoting GoBoeing (Reply 1):
I think it is every passenger's right to get up and use the restroom if they feel like they really need to.

As long as it's safe. 5 minutes after takeoff, it's surely safe.

Quoting EA CO AS (Reply 15):
What about the risk of the innocent people they might fall onto? Who says they've got the right to potentially endanger others because they're willing to risk harm to themselves?

Seatbelt sign is on for lots of reasons. After 10k feet, it's safe for cabin crew and everyone else to get up, but often pilots will keep passengers seated until reaching initial cruise. This gives F/As more time to get to their work before passengers start bothering them. Also, on many aircraft, F/As need to move carts from one galley to the other to prepare for service. With the sign on, it makes life easier. Nothing to do with safety here, just making sure that the crew can do their job.

This isn't the same thing as when the belt is on due to turbulence. Then, if you get up to use the lav, you will be told to sit down.



Of all the things to worry about... the Wookie has no pants.
User currently offlineFlyboyOz From Australia, joined Nov 2000, 1987 posts, RR: 25
Reply 20, posted (6 years 3 months 3 weeks 4 days 5 hours ago) and read 12958 times:

Well...i only know that SQ's policies for their customers and pax are extremely strict. Most of the SQ staff must follow SQ policies. Of course, they must apply to the pax.
For example
1) no sex in the suite class in A380
2) One dish per pax only - no extra dishes
3) One Frequent Flyer/business class and first class pax can go to the lounge room - But Friends and families are not allowed (heard from the news that a boy who has authentic(?) and his father wanted to take his son and doctors to the SQ's lounge room cos he needs a quiet place but SQ staff won't accept them and give them a pardon)
4) ...lists go on



The Spirit of AustraliAN - Longreach
User currently offlineLincoln From United States of America, joined Nov 2004, 3887 posts, RR: 8
Reply 21, posted (6 years 3 months 3 weeks 4 days 4 hours ago) and read 12872 times:



Quoting Kiwiandrew (Reply 6):
shame about the paperwork because I am sure that you would get a standing ovation from a lot of pax if you did it - it would be standard IFE hands down

Not to be Airlinest (or whatever the airline equivilant of "racist" is) but I have absolutely no problem visualizing a Southwest Flight Attendant in the front of the cabin with a full-auto paintball gun "You! 14B. Down or I shoot!"

Actially thinking about the last US flight I was on ("courtesy" of CO) and the ovbiously ex-armed forces male FA (haircut, build, tatoos, plus several "Sir/Ma'am you WILL sit down NOW." during the flight in a drill instructor tone) maybe US is the better example.

On the other hand, I have a very hard time envisioning CO's FAs being agressive, let alone armed.

And I don't think they'd get paid for the paperwork  Smile

Lincoln



CO Is My Airline of Choice || Baggage Claim is an airline's last chance to disappoint a customer || Next flts in profile
User currently offlineRachelBDL From United States of America, joined Oct 2005, 72 posts, RR: 1
Reply 22, posted (6 years 3 months 3 weeks 4 days 4 hours ago) and read 12580 times:

I had a first last night, on a terminating flight from MDW. The Captain called ahead to Ops to ask to have a Customer Service Supervisor and security meet the flight. Seems a young man wanted a really cool souvenir from his flight, and decided the life vest underneath the seat was it. When the plane pulled in the gate and the Captain asked everyone to remain seated until the Troopers who responded (brought the bomb dog too) could escort him off. No charges filed, but he got a stern talking to about the dangers of interfering with safety equipment.

I get people all the time who feel that what they need is more important tham me doing my job. Being that we (WN) have our own little boarding policy, I make it a point to explain in detail prior to boarding how it works. I always get some guy who feels that the group doesn't matter; two grown men traveling together have different boarding groups and can't stand to be apart for the few minutes it takes to board them; one person buys a Business Select (A1-15) and feels that EVERYone they are with should be able to board together. A big-ass purse doesn't count as a carryon, it's "just a purse." One passenger last night was unhappy that I wouldn't let her on a delayed flight after she approached me AS I WAS CLOSING THE JETWAY DOOR and she wasn't even on that flight - just wanted to go standby. She waited until I returned from pushing it to tell me with a smug little smile "I'm going to get you fired." Believe me, I wrote a book in her reservation documenting it. Ridiculous.

:::::::deep breath::::::

And then you have those rare flights where everyone is in order, no one has more than two carryons (or is actually okay with checking the extra) and I do not get harassed. All in a day's work.



I not only drink the KoolAid, I do the Jello shots too!
User currently offlineXJETFlyer From United States of America, joined Apr 2007, 327 posts, RR: 0
Reply 23, posted (6 years 3 months 3 weeks 4 days 2 hours ago) and read 11930 times:

I'll give a quick story about a time a few years back. I was flying F/C. There was an older lady that came through F/C to use the restroom. She was stopped and told to go back the other way. I noticed that she had a bag over her shoulder and tubes going in to her. She was a cancer patient. She was feeling very ill. I stood up and told this FA that it was ok. She told me I was out of place. I said, listen to this lady, she has a medical device and I think it's ok to make an exception for her. The other FA came and agreed.

I'm all for rules and obeying them. Sometimes there are times they have to be bent. I offered my F/C seat to her when she came out and she said no thanks, I just needed the bathroom. She was in the second row of sardine country. It hurt no one that she went to the lavatory!

As far as these other idiots getting up and opening overheads, I hate it. People can be rude!


User currently offlineMirrodie From United States of America, joined Apr 2000, 7444 posts, RR: 62
Reply 24, posted (6 years 3 months 3 weeks 4 days 2 hours ago) and read 11839 times:
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Quoting Jhooper (Thread starter):
For example, I was flying yesterday and about 5 minutes after takeoff, a first class passenger gets up and goes to the restroom (with the seatbelt sign on). The F/A says nothing, and I guess since he was a FC customer, didn't think the rules applied to him.

I was sitting in J the other day. I'd had a lot of water over the early AM hours. And I used the restrooms near the gate more than once.

By the time started to board, pulled away from the gate, taxied and took off, an hour went by and I had to go again. And I gotta tell you, I tried to abide by that sign as long as I could. To the point of near pain. So I had to get up and use the loo. Screw the signs, my bladder and health are more important.


But true to your post, the world is full of those that are oblivious and inconsiderate. The class boundaries set on an aircraft do not define who does what.



Forum moderator 2001-2010; He's a pedantic, pontificating, pretentious bastard, a belligerent old fart, a worthless st
25 DocLightning : If you need to vomit, you have a little paper bag for that reason. If you have diarrhea so bad that you cannot sit in a seat for an hour without havi
26 IPFreely : But if you're sitting next to me, feel free to get up and use the lav no matter what the seat belt sign says. In fact, I insist.
27 DocLightning : Small comfort. You're a TBI (traumatic brain injury) patient having mashed potatoes spoonfed to you. But you're independently wealthy thanks to your
28 Propjett : Didn't your mommy tell you that you could put someone's eye out with one of those thingys?
29 BOStonsox : I remember flying AF a few years ago and they locked the lavs when the seatbelt sign was on. The FAs wouldn't let anyone get up during that time.
30 Propjett : What? No mile high club? What's the point of paying for the bed? (most expensive bed by the hour for sure!) Also, how do you enforce this one? You wa
31 HZ747300 : These stories are why I wish I had enough money to fly private jets everywhere. Try flying in Asia, on a plane full of Korean ladies on a shopping tri
32 Ikramerica : You are a doctor, and you say such a thing? What happens when it hits you after you board. You ate something that didn't agree with you and it doesn'
33 TSS : Same here. Or on one memorable DL flight, even though I went just before boarding the plane I had to go again once we pushed back. I patiently waited
34 DocLightning : Yes. If you have diarrhea, DON'T GET ON THE PLANE. If it hits after you're aboard, well then there's not much you can do. That counts as an "emergenc
35 Crjfixer : UGH My buddy and I were flying non rev MEM to MBJ last week and we in the very last row of an a320. There was a lady next to us bitching to all 3 flig
36 Smcmac32msn : You do realize you are crossing the Atlantic Ocean. There aren't constant weather reports like they have over land. They have to go by prior reports
37 PanAm747 : My recent trip on Delta proves that the title of this article is absolutely appropriate. My seats were in Zone 9 on three of four flights, and each ti
38 Syncmaster : Me and a friend were just talking about this Saturday, he is an F/A for Shuttle America. This is a constant problem, and I experienced it on both of m
39 N68TLCaptain : HAHAHAHAH NO. I would love to be the controller working a flight that declared an emergency because of a PAX W/ diarrhea!!!
40 GoBoeing : I see what you are saying but I still disagree. It is very possible to have a 3 hour taxi to the runway on a bad day at one of the NYC airports, as y
41 EA CO AS : Try using the lav within 30 minutes of landing at DCA and see how well your argument holds up.
42 Kappel : I've flown transatlantic tons of times and never did I have a flight where the pilots kept the seatbelt signs on vritually the entire flight. Like I
43 GST : People always seem to forget that the cabin crew are not there primarily to cater to their every need, but to ensure the safety of all passengers. The
44 PanAm1971 : So you are the guys who always do what they're told and never break any rules. LOL! "Think inside the box." That's what I always say. BAH! While I usu
45 DocLightning : I follow the rules until I have a very compelling (read: "emergent") reason to break them. To save health, life, or limb, the rules can go take a lon
46 Post contains links PanAm1971 : Quoting DocLightning (Reply 45): I follow the rules until I have a very compelling (read: "emergent") reason to break them. [Edited 2008-06-30 08:28:0
47 Readytotaxi : How about "in-flight" CCTV, record everything that went onboard and then no one can say it did not happen that way. Think it would have the lawyers ru
48 Mayor : So what you're saying is that you're basically rude and discourteous, hmmm? My daughter, who is a F/A for Skywest, recently told me about an incident
49 Live4peanuts : I think that if you are THAT ignorant that you have to have your ipod on full blast in the exit row or wherever then you deserve what you are going to
50 DeltAirlines : Zone 9 on Delta is often the "preferred seating" area, meaning that Medallions can pre-select these seats and then non-elites can grab them the day o
51 Woody71 : I thought you guys could do that here on a.net. I, as a pax, would love to read stories of malcontents and rude people. It would help me to better un
52 FrmrCAPCADET : Actuall during times of long 'seat belts on', loo calls should be on a 'take a number' system, to minimize times walking in aisle, and no lines a the
53 Ctbarnes : It never ceases to amaze me how much this industry hates its customers. Charles, SJ
54 GST : Whilst the luggage from the bins they just opens reigns down on our heads? no thanks, I still think my idea if giving the bin latches a static charge
55 SHUPirate1 : Fortunately, the 30 minutes or Dulles rule no longer exists.
56 Mayor : Not really, just that flying seems to bring out the worst in them. You'll get the same stories from employees of other businesses, if you ask them. I
57 GoBoeing : I agree Pirate, that rule should have never been in place to begin with. No security added by forcing people to be in their seat for the last half ho
58 Tugger : Wait, so you get to say which rules are "important" and which are idiocy? Sorry, if the security rules are stupid then consider an equal amount of th
59 Chgoflyer : Not really. As one in business I am pretty comfortable saying no industry hates their customers like the airline industry does.
60 Mayor : That's BS and you know it. Every employee in every business has bad days and has tales to tell about some of their customers. Airline employees don't
61 PanAm1971 : Only to people who attempt to sit on a high horse. LOL!
62 PanAm1971 : All the more reason to view "rules" that non-safety related with a somewhat skeptical eye. The industry is rank with hatred for the customers. (Not a
63 BuyantUkhaa : I got dysentery in Nepal and flying out of the country was the best choice I had at the time. I did manage to sit in my seat for more than one hour (
64 DocLightning : Idiot rules: 1) Liquid limits 2) Removing shoes 3) No non-transmitting electronics below 10,000 feet (when everyone has a digital watch and there are
65 Brons2 : No - they aren't. I've ridden on a few planes that had no lavs. They make an announcement about it before boarding. I'm a customer, and I hate it whe
66 EA CO AS : When did that rule lapse?
67 Smcmac32msn : You aren't entitled to jack-squat on an airplane. Read the back of you're ticket. You're entitled a seat, and a trip to your destination. They can te
68 FrmrCAPCADET : On board an airplane you have little or no ability to look after yourself. The airline to a considerable degree is responsible for your safety, healt
69 FlyingAY : Amen. I remember working for a teleoperator as customer service representative when I was few years younger. And boy, there were some customers we ha
70 Post contains links Smcmac32msn : Once again, that is not an entitlement. That IS however, a right. They CAN'T handcuff passengers down, fill the cabin with anthrax, and turn the cabi
71 Post contains links SHUPirate1 : As of 6:00 PM Eastern Daylight Time on July 15, 2005. http://www.tsa.gov/press/releases/2005/press_release_0607.shtm
72 Mayor : They may indeed be "idiot" rules. What else did you expect from our government? However, they ARE gov't. imposed rules. The airlines have to live wit
73 Crjflyer35 : while I understand where you're coming from..... § 91.107 Use of safety belts, shoulder harnesses, and child restraint systems. (a) Unless otherwise
74 Drgmobile : While I generally agree with the original poster and really try to comply, it is worth noting that "the rules" themselves are part of the problem. It
75 Mayor : Why? Mainly because when you stand up on the plain, you don't HAVE a strap to hang onto. I think the FAA might have a difficult time imposing its rul
76 Post contains links and images Lincoln : Not that I'm trying to argue with you, but some aircraft (NW's DC-9s come to mind have what is essentially a hand rail on the lower edge of the overh
77 Tugger : Hey wait a second.... there is nothing saying that the passenger must be seated with his or her seatbelt fastened (at least as quoted from the regs he
78 Type-Rated : Or how about the people who have seats in the last 1/4 of Y and insist on using the overhead lockers in the front of Y. Then the people who are actual
79 Mayor : I doubt that they would provide much of a handgrip in a sudden stop.
80 Chgoflyer : That's BS and you know it. Every employee in every business has bad days and has tales to tell about some of their customers. Airline employees don't
81 Tugger : Can anyone answer my question? I am really curious to know if there is a regulation that says "seated and belted" for whatever. I assume it must be ou
82 LTBEWR : Too many have learned in their life experience, from peers or how raised by their parents that bullying or otherwise acting like your the boss gets wh
83 Lincoln : 14 CFR 121.317: (emphasis added) 14 CFR 121.571 That what you're looking for?
84 Mayor : Nothing hateful about me saying something is BS, no matter who says it. And YES, I WAS an airline employee, for 33+ years, if you cared to read the p
85 DocLightning : Done. Fat lot of good it's done.
86 AFGMEL : Hmm, I have never flown AF, but I have flown a lot of airlines and that sparks a memory. They used to do it all the time. My somewhat woolly memory h
87 Chgoflyer : I read it carefully... i usually dont spend much time on angry old f/a's, I have hairdressers to fill that gap in my life.
88 Mayor : Who said I was an F/A? I just said I was an airline employee. Did you REALLY read it carefully? If you wish, I'll change what I said about your state
89 Drgmobile : Why? Mainly because when you stand up on the plain, you don't HAVE a strap to hang onto. I think the FAA might have a difficult time imposing its rule
90 Mayor : My point is that you're comparing apples and oranges. I don't know why busses don't have more safety features and why the bus riding public accepts i
91 Drgmobile : My point is that you're comparing apples and oranges. I don't know why busses don't have more safety features and why the bus riding public accepts it
92 ParseBandit : for you mostly Americans on this post, I saw an old man being denied access to the bathroom when he boarded and before he sat down on a FR (Ryanair fl
93 Mayor : It doesn't change the fact that the rules ARE there and everyone is expected to abide by them, seemingling silly or not. I think part of the deal wit
94 Drgmobile : Mayor wrote....some stuff. Agreed. If there are rules there, they must be obeyed. Afterall, the people who make rules are ALWAYS smarter than us, aren
95 Mayor : I should have known better. NEVER get into a battle of wits with an unarmed man.
96 Chgoflyer : Airline employees in the U.S. treat their paying customers like the enemy, you can blab all day and night long but you treat your customers like the
97 Mayor : To make a blanket statement like this is just foolish. No use conversing with you about this because you're mind is made up, albeit with bogus inform
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