STT757 From United States of America, joined Mar 2000, 16987 posts, RR: 50 Posted (6 years 7 months 3 weeks 2 days 8 hours ago) and read 2092 times:
1.) Best Domestic US Carrier
2.) Best for Customer Service
3.) Best airline for flights to Mexico
Continental Airlines Named Best Domestic Airline, Best for Customer Service By Executive Travel Magazine
Continental also awarded 'Best Airline for Flights to Mexico'
HOUSTON, July 14 /PRNewswire-FirstCall/ -- Continental Airlines (NYSE: CAL) today announced that it was named the "Best Domestic Airline," "Best Airline for Customer Service" and "Best Airline for Flights to Mexico" in Executive Travel Magazine's 2008 Leading Edge Awards. The award winners were selected by a survey of the magazine's readers.
In addition, Continental was named the No. 2 "Best Domestic Airline for First Class Service" and No. 2 "Best Domestic Airline for Business Class Service," as well as the No. 3 airline for airport lounges and for flights to Canada and the Caribbean.
But I guess that as DL won the award for Best Domestic Airline for First Class Service (with CO second) and UA won the award for Best Domestic Airline for Business Class Service (with CO again second) CO do have some competition for that top spot.
While I don't put much into awards (what can I say, I'm skeptical)
All I have to say is CO is the most consistent, highest quality, airline (I'm very tempted to say "business") I have the pleasure of doing business with on a regular basis. From first class crews -- in the front, in the back, and on the ground -- to a comfortable fleet, to great food [In Y, at least... the stuff in F is...eh...one of these days I'll stop chickening out and ask for the Y meal*], great communication skills (they're usually on time, but when they aren't they'll at least let you know), etc. etc.
Keep up the good work...and stop cutting Cleveland! Cut Newark instead, they wouldn't notice!
CO Is My Airline of Choice || Baggage Claim is an airline's last chance to disappoint a customer || Next flts in profile