Sponsor Message:
Civil Aviation Forum
My Starred Topics | Profile | New Topic | Forum Index | Help | Search 
Ticket Refunds On CX -- How Long?  
User currently offlineBrenintw From Taiwan, joined Jul 2006, 1831 posts, RR: 1
Posted (7 years 1 week 1 day 19 hours ago) and read 1890 times:

Hi everyone, I'm looking for some basic information.

I messed up a booking by not reading all the details (like the currency) -- and I blew my credit card's limit right out of the atmosphere. I'd booked a Biz Class ticket I really couldn't afford -- and canceled it the same day.

This was about 6 weeks ago ... I've just checked my credit card statement and there's still no refund. I emailed CX and asked them when I could expect it to be processed, and I got a reply "we forwarded your mail to the relevant department" -- and that was the last I heard.

How long do refunds like this normally take? (Yes, I know they take time, and I fully expect there to be penalty charges ... but I should still get most of my ticket cost back.)


3 replies: All unread, jump to last
User currently offlineLDIkaros From United States of America, joined Apr 2007, 181 posts, RR: 0
Reply 1, posted (7 years 1 week 1 day 19 hours ago) and read 1864 times:

Hi Bren,

When I cancelled my CX Y class ticket I was told that refunds are processed within 4-8 weeks. I still haven't received my refund but my cancellation was only 3 weeks ago.

Good luck.

User currently offlineCragley From Australia, joined Jul 2004, 428 posts, RR: 0
Reply 2, posted (7 years 1 week 1 day 19 hours ago) and read 1857 times:

through an IATA agent is 6-8 weeks on average, but it can take longer.

User currently offlineBrenintw From Taiwan, joined Jul 2006, 1831 posts, RR: 1
Reply 3, posted (7 years 1 week 1 day 18 hours ago) and read 1847 times:

Thanks for the answers everyone ... hopefully it will come through soon, so I stop seeing such horrible numbers on my credit card statement.

(Note to self: next time, check the friggin' currency!)

Top Of Page
Forum Index

This topic is archived and can not be replied to any more.

Printer friendly format

Similar topics:More similar topics...
How Long In Advance Do AM/DL Flights Go On Sale? posted Thu Nov 22 2007 11:51:04 by EddieDude
Extra 10kg Baggage On CX Or QF - How? posted Tue Jun 5 2007 08:52:45 by Ansett767
How Long Will BA Codeshare On BE/BACON Routes? posted Fri Mar 9 2007 15:44:05 by 8herveg
Bmi - How Long Can They Carry On The Way They Are? posted Sat Feb 24 2007 16:36:23 by Demoose
CX's New Seats On The Entire Long Haul Fleet? posted Tue Oct 17 2006 14:11:37 by United Airline
How Long Until Boeing Plant Up To Speed On Orders posted Mon Sep 26 2005 18:39:46 by Gordonpageco
How Long Will The Cool Stuff Last On An A380? posted Wed Jul 18 2001 05:51:40 by Airic
How Long Will UA Stay At CLD? posted Sat Jul 26 2008 11:03:23 by DL767captain
Connecting Flights - How Long Will They Wait? posted Sun Jul 6 2008 06:54:13 by Jiggles
Varig 747-400, HOW Long? posted Mon Jun 30 2008 21:09:32 by VC10er