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WN Cabins Go Cashless Eff. September 9  
User currently offlineDL757FAN From United States of America, joined Feb 2008, 32 posts, RR: 0
Posted (6 years 2 weeks 6 days 10 hours ago) and read 1991 times:

Southwest is joining the tech bandwagon and implementing a cashless cabin. No more announcements asking if any passengers could "break a $20!"


http://southwest.com/cashlesscabin/?ref=CASHGEN00HOMEP080818

5 replies: All unread, jump to last
 
User currently offlineLuvfa From United States of America, joined May 2005, 446 posts, RR: 4
Reply 1, posted (6 years 2 weeks 6 days 5 hours ago) and read 1715 times:

Yes we are looking forward to the rollout of "Cashless Cabin". In our FA lounges at our bases, we have been practicing on the mock-ups. On-board we will accept only credit/debit cards and coupons. For those who still want to use cash. I believe you can purchase drink tickets at the ticket couters, but the FA's will handle no cash on board.

User currently offlineHowSwedeitis From Sweden, joined Jul 2007, 586 posts, RR: 0
Reply 2, posted (6 years 2 weeks 6 days 3 hours ago) and read 1620 times:
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Well, it will be convenient... so long as Southwest doesn't charge an ATM fee!  Wink

-HSII



Heja Sverige!!
User currently offlineLuv2cattlecall From United States of America, joined Sep 2007, 1650 posts, RR: 2
Reply 3, posted (6 years 2 weeks 6 days 3 hours ago) and read 1592 times:
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Good to hear - seems like I have to break a $20 before I head to the airport to cover tips for the parking bus driver, skycap at the curbside, flight crew (only applied to Skybus!)...etc... glad to hear I can keep some more of my single bills!

If someone only has cash, if you're next to someone who doesn't seem like they sat on a toilet plunger, it's usually possible to nicely ask them if they would put it on their CC if you give them cash right away - I've had someone ask me on FL and couldn't refuse - cashback bonus from Discover (that was during their Get More for travel thing...so 5% back!) along with an interest free loan for 24 days...where's the downside?



When you have to breaststroke to your connecting flight...it's a crash!
User currently offlineWjcandee From United States of America, joined Jun 2000, 5162 posts, RR: 22
Reply 4, posted (6 years 2 weeks 6 days 2 hours ago) and read 1542 times:



Quoting Luv2cattlecall (Reply 3):
if you're next to someone who doesn't seem like they sat on a toilet plunger, it's usually possible to nicely ask them if they would put it on their CC if you give them cash right away

On B6 the other day, I overheard one person loudly complaining about how "stupid" it was to put $3 on a credit card, whereupon another person happily offered to put it on their card in return for cash. That shut the person up.

Fact is, everyone sees a revenue increase when they go to a cashless cabin. It takes a lot of manpower and effort to keep track of cash, and, at least in the old days, a lot of it leaked, not necessarily because of dishonest people, but it leaked nonetheless. WN is certainly a special place, but I think they'll probably see what everyone else does when they do this: volume of stuff consumed stays about the same, but income goes up. FL was a pioneer in this, and it's interesting to see others adopt it. Like winglets in certain operating environments, though, it's really a no-brainer.


User currently offlineBooDog From United States of America, joined Nov 2007, 257 posts, RR: 0
Reply 5, posted (6 years 2 weeks 5 days 20 hours ago) and read 1368 times:



Quoting Wjcandee (Reply 4):
Fact is, everyone sees a revenue increase when they go to a cashless cabin. It takes a lot of manpower and effort to keep track of cash, and, at least in the old days, a lot of it leaked, not necessarily because of dishonest people, but it leaked nonetheless.

It's called "shrink." The money that is supposed to be there minus the money that is actually there is called shrink.

One of the most frequent causes of shrink is simple human error. If an FA gives too little change back, the customer will speak up. If the FA gives too much change back, the customer keeps quiet.

Eliminating that one single problem will save WN thousands of dollars on a daily basis.



B1B - best looking aircraft ever.
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