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DL Announces Lay Flat BE Seats To LHR  
User currently offlinePeachAir From United States of America, joined Dec 2000, 364 posts, RR: 3
Posted (5 years 6 months 1 week 4 days 17 hours ago) and read 9828 times:

Summer schedule will offer BE customers full-flat beds to Heathrow
--------------------------------------------------------------------------------
October 8, 2008

Customers flying in BusinessElite between the U.S. and London’s Heathrow Airport will enjoy a 180-degree full flat bed on every flight starting next summer. Customers also will enjoy a third daily nonstop flight between New York-JFK and LHR, operated by Air France as part of our joint venture agreement. The service will complement our two existing flights between JFK and LHR and one flight between Atlanta and LHR. These will give customers the scheduling flexibility of a morning, early evening or late evening departure.

“Delta continues to listen to our customers’ requests for enhanced service in the world’s major markets and we are pleased to add the consistency of 180-degree full flat beds to all Delta flights operating at the world’s No.1 business airport – Heathrow,” said Glen Hauenstein, e.v.p.-Network Planning and Revenue Management. “Introducing full-flat service onboard our 767 fleet will enhance our position in the highly competitive U.S.-Heathrow market.”

Next summer our flights between the U.S. and LHR will feature Boeing 767-400ER aircraft with 40 new 180-degree full flat beds in BusinesElite. The seats recline to 77-inch-long beds in a one-two-one configuration giving every BusinessElite customer direct aisle access. We’re reconfiguring seven of our 767-400 aircraft with the full-flat beds.

More:

http://news.delta.com/article_display.cfm?article_id=11168

52 replies: All unread, showing first 25:
 
User currently offlineCAL From United States of America, joined Mar 2004, 498 posts, RR: 9
Reply 1, posted (5 years 6 months 1 week 4 days 16 hours ago) and read 9719 times:

Congratulations Delta... You are really stepping up to the plate with this.
I wonder HOW and IF Continental will respond.



CAL........Continental Airlines....... Work Hard, Fly Right
User currently offlineAlitalia744 From United States of America, joined Mar 2000, 4731 posts, RR: 45
Reply 2, posted (5 years 6 months 1 week 4 days 16 hours ago) and read 9695 times:

Didn't think this announcement was supposed to be out today but nice none the less. The Thompson Vantage seat is a tremendous upgrade compared to today's BizElite seat.

More exciting news to come very soon  Smile



Some see lines, others see between the lines.
User currently offlineFlpuck6 From United States of America, joined Jun 1999, 2122 posts, RR: 30
Reply 3, posted (5 years 6 months 1 week 4 days 16 hours ago) and read 9658 times:

Hello,

Well, CO has already announced its new BusinessFirst concept ... I think not to be seen before next year ? So eventually the product will be in line, if not superior, it remains to be seen.

Quoting CAL (Reply 1):




Bonjour Chef!
User currently offlineEvan767 From United States of America, joined Aug 2005, 2957 posts, RR: 2
Reply 4, posted (5 years 6 months 1 week 4 days 16 hours ago) and read 9622 times:

So will these be on the 763's running between JFK and LHR?


The proper term is "on final" not "on finals" bud...
User currently offlineLambert747 From , joined Dec 1969, posts, RR:
Reply 5, posted (5 years 6 months 1 week 4 days 16 hours ago) and read 9619 times:



Quoting Flpuck6 (Reply 3):
Well, CO has already announced its new BusinessFirst concept ... I think not to be seen before next year ? So eventually the product will be in line, if not superior, it remains to be seen



Quoting CAL (Reply 1):
I wonder HOW and IF Continental will respond.

The new DL Business Elite Thompson design offers more privacy and a more intimate cabin ambience than that of new to be debuted CO Business First seat. At the same time the new CO seat is more in line with the new UA seat.


User currently offlineNycbjr From United States of America, joined Aug 2007, 447 posts, RR: 0
Reply 6, posted (5 years 6 months 1 week 4 days 16 hours ago) and read 9597 times:



Quoting Evan767 (Reply 4):
So will these be on the 763's running between JFK and LHR?

the release says 767-400

cheers

Quoting PeachAir (Thread starter):
Next summer our flights between the U.S. and LHR will feature Boeing 767-400ER aircraft with 40 new 180-degree full flat beds in BusinesElite. The seats recline to 77-inch-long beds in a one-two-one configuration giving every BusinessElite customer direct aisle access. We’re reconfiguring seven of our 767-400 aircraft with the full-flat beds.



User currently offlineViscount724 From Switzerland, joined Oct 2006, 24061 posts, RR: 23
Reply 7, posted (5 years 6 months 1 week 4 days 15 hours ago) and read 9482 times:

Why are U.S. airlines almost always followers rather than leaders when it comes to these types of product improvements?

The only situation I can think of where a U.S. carrier was a leader was Pan Am's introduction of first class sleeper seats in the late 1970s or early 1980s (seats similar to current old-style business class seats) which forced many other major international airlines to do the same.


User currently offlineOA412 From United States of America, joined Dec 2000, 5225 posts, RR: 25
Reply 8, posted (5 years 6 months 1 week 4 days 15 hours ago) and read 9463 times:



Quoting Evan767 (Reply 4):
So will these be on the 763's running between JFK and LHR?

All US-LHR flights operated by DL will be upgraded to 764's next summer.



Hughes Airwest - Top Banana In The West
User currently offlinePilotboi From United States of America, joined Sep 2007, 2366 posts, RR: 9
Reply 9, posted (5 years 6 months 1 week 4 days 15 hours ago) and read 9425 times:



Quoting Alitalia744 (Reply 2):
Didn't think this announcement was supposed to be out today but nice none the less.

Really? How come I have had it marked in my notes for weeks now? I must have gotten the info from somewhere. And I don't think it was any of my insider resources.


User currently offlineLambert747 From , joined Dec 1969, posts, RR:
Reply 10, posted (5 years 6 months 1 week 4 days 15 hours ago) and read 9337 times:



Quoting Viscount724 (Reply 7):
Why are U.S. airlines almost always followers rather than leaders when it comes to these types of product improvements?

DL actually is a leader, for example ~

The first US airline to operate nonstop scheduled service from the US to:

KBP, VCE, PSA, AGP, STR, IST, BUD, OTP, LOS, ACC, AMM

DL will be the first airline to offer the exclusive Thompson Suites in Economy Class.

Take it for what it is worth. While AA, CO, and UA rush to introduce nothing more than cocoon style seats in J, DL goes for an entire suite. While CO, AA, and UA do nothing to change domestic and international Y, DL changes the game.


User currently offlineAlitalia744 From United States of America, joined Mar 2000, 4731 posts, RR: 45
Reply 11, posted (5 years 6 months 1 week 4 days 15 hours ago) and read 9275 times:

Quoting Pilotboi (Reply 9):
Really? How come I have had it marked in my notes for weeks now? I must have gotten the info from somewhere. And I don't think it was any of my insider resources.


I'm talking about the JV transfer to JFK-LHR. Everyone has known about the Thompson seats for a few months (Announced Feb 5, 2008).

Are we trying to get into a pissing contest?

[Edited 2008-10-08 13:10:46]


Some see lines, others see between the lines.
User currently offlineDivemaster08 From Cayman Islands, joined Jul 2008, 319 posts, RR: 0
Reply 12, posted (5 years 6 months 1 week 4 days 15 hours ago) and read 9274 times:



Quoting Viscount724 (Reply 7):
Why are U.S. airlines almost always followers rather than leaders when it comes to these types of product improvements?

I do beleive that DL actually has exclusive rights on these thompson seats (both J and Y) for i beleive a year or so.
I would call that being a leader



My dream, is to fly, over the rainbow, so high!
User currently offlineCityofAthens From , joined Dec 1969, posts, RR:
Reply 13, posted (5 years 6 months 1 week 4 days 15 hours ago) and read 9255 times:

We shouldn't really complain when US airlines are improving their hard product (improving the morale and enthusiasm of some US airline cabin staff would be nice though!)

Let us at least be pleased that for once, rather than a race to the bottom, US airlines are striving to compete on the quality of their products ... true, given the competition on the route, Delta had to try harder ... but at least it's a move in the right direction!


User currently offlineAA737-823 From United States of America, joined Mar 2000, 5637 posts, RR: 11
Reply 14, posted (5 years 6 months 1 week 4 days 15 hours ago) and read 9238 times:



Quoting PeachAir (Thread starter):
Next summer our flights between the U.S. and LHR will feature Boeing 767-400ER aircraft with 40 new 180-degree full flat beds in BusinesElite.

Good- I like these birds. I probably won't by flying Delta anymore, but they're very nice aircraft and I'll miss them.

Quoting PeachAir (Thread starter):
We’re reconfiguring seven of our 767-400 aircraft with the full-flat beds.

Seven? Hmmmm.... wonder where else they'll go... Three turns to Heathrow doesn't require seven birds...

Quoting Lambert747 (Reply 10):
The first US airline to operate nonstop scheduled service from the US to:

You Delta fanboys do well until you go overboard.
Starting a new route is NOT airline leadership. Any airline can operate between Peoria and Venezia. That doesn't make it a breakthrough airline.

Quoting Viscount724 (Reply 7):
Why are U.S. airlines almost always followers rather than leaders when it comes to these types of product improvements?

And what, I suppose that Swissair is a huge innovator? I should says Swiss Int'l. Either way, Delta is flying a MUCH newer aircraft (the 777-232LR) than Swiss has to offer (A330? Late '80s technology).

We're not innovating like we used to, admittedly, because the airline business this side of the Pond isn't a particularly profitable business to be in.
I guess we're just resting on our laurels after having invented airborne coffee serving, airborne movie watching, and a few other innovations.


User currently offlineAcey559 From United States of America, joined Jan 2007, 1495 posts, RR: 2
Reply 15, posted (5 years 6 months 1 week 4 days 14 hours ago) and read 9124 times:



Quoting AA737-823 (Reply 14):
Good- I like these birds. I probably won't by flying Delta anymore, but they're very nice aircraft and I'll miss them.

How come? Is it something we did that made us lose your business, or is it just not convenient for you to fly us? Not trying to pry, just wondering if there's anything we could have done better.


User currently offlinePilotboi From United States of America, joined Sep 2007, 2366 posts, RR: 9
Reply 16, posted (5 years 6 months 1 week 4 days 13 hours ago) and read 8896 times:



Quoting Alitalia744 (Reply 11):
I'm talking about the JV transfer to JFK-LHR. Everyone has known about the Thompson seats for a few months (Announced Feb 5, 2008).

Are we trying to get into a pissing contest?

LOL, no, not unless you want to  Silly. I was mearly trying to figure out what information was actually new in this article. And you didn't mention what you were talking about specifically.


User currently offlineFlyMD From United States of America, joined Sep 2006, 278 posts, RR: 0
Reply 17, posted (5 years 6 months 1 week 4 days 12 hours ago) and read 8674 times:

Are they only upgrading the 7 mentioned 764's or will they eventually (although maybe slowly like UA) be upgrading their entire international widebody fleet?


Fly the friendly skies of life!. Enjoy every minute.
User currently offlineFlyASAGuy2005 From United States of America, joined Sep 2007, 7004 posts, RR: 11
Reply 18, posted (5 years 6 months 1 week 4 days 12 hours ago) and read 8668 times:



Quoting Viscount724 (Reply 7):

What about wifi? All announced their intentions pretty close although the overseas carrier (can't remember the name) rolled it out first.



What gets measured gets done.
User currently offlineOA412 From United States of America, joined Dec 2000, 5225 posts, RR: 25
Reply 19, posted (5 years 6 months 1 week 4 days 12 hours ago) and read 8623 times:



Quoting FlyMD (Reply 20):
Are they only upgrading the 7 mentioned 764's or will they eventually (although maybe slowly like UA) be upgrading their entire international widebody fleet?

DL will eventually upgrade the entire 764 fleet (and I believe the 763's as well) but it appears that only 7 aircraft will have been finished by summer 09.



Hughes Airwest - Top Banana In The West
User currently onlineVV701 From United Kingdom, joined Aug 2005, 7255 posts, RR: 17
Reply 20, posted (5 years 6 months 1 week 4 days 8 hours ago) and read 7773 times:



Quoting PeachAir (Reply 26):
You tell me then - what IS a breakthrough airline? With what criteria do YOU judge a "break through" airline. What in YOUR mind constitutes great airline leadership.

In the context used it seems to me that 'great airline leadership' means that a specific airline introduced a product innovation that, within a relatrively short period of time, a significant number of other airlines all over the world adopted. This would specifically exclude flying a new route for the first time or being a launch customer for a new aircraft type, even if that type proved to have wide acceptance after a few years.

So it could include cabin configuration, on-board service, innovative ticketing and a whole host of possibilities directly and indirectly related to customer service and / or product perception.


User currently offlineLipeGIG From Brazil, joined May 2005, 11365 posts, RR: 59
Reply 21, posted (5 years 6 months 1 week 4 days 8 hours ago) and read 7720 times:
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FORUM MODERATOR



Quoting OA412 (Reply 8):
All US-LHR flights operated by DL will be upgraded to 764's next summer.

Nice use of the 764's! Finally DL will have a better product in order to compete against the others.



New York + Rio de Janeiro = One of the best combinations !
User currently offlineDLPhoenix From United States of America, joined Aug 2007, 414 posts, RR: 0
Reply 22, posted (5 years 6 months 1 week 4 days 7 hours ago) and read 7428 times:

How does the DL lie-flat compare with BA's CW and AA's J class?
If DL can offer a comparable product using an airframe that is optimal on TATL routes (Vs. T7s, 747s and A34x which perform better on longer routes) they have an edge in the LHR-NYC market.
This advantage will be unique to that market since FRA is served by competitors that can utilize the A333.

DLP.


User currently offlineMysterzip From United States of America, joined Jul 2008, 162 posts, RR: 0
Reply 23, posted (5 years 6 months 1 week 4 days 6 hours ago) and read 7359 times:

Meh. Club World is still better  Silly But some companies may choose the cheaper J class.

User currently offlinePanamair From United States of America, joined Oct 2001, 4792 posts, RR: 25
Reply 24, posted (5 years 6 months 1 week 4 days 6 hours ago) and read 7280 times:
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Quoting DLPhoenix (Reply 33):
How does the DL lie-flat compare with BA's CW and AA's J class?

Well, it's a little difficult to tell right now since the Thompson seats DL plans on using aren't actually in service yet (DL will be the first North American airline to introduce it while LX will be the first European airline), although from a configuration perspective, I would think that DL has an advantage in terms of 1-2-1 versus BA's 2-4-2 or AA's 2-3-2 (and AA's is not a full-flat, but an angled-lie-flat seat)


25 UAL777UK : Yes and UA offers a spacious F suite as well in its own separate cabin and the new suite is a very good product as is the new J seat on UA. Hardly wh
26 Amirs : when will jfk/atl - tlv get the new seats? Any plans for jfk - tlv to be upgraded to 777? I am sure DL is interested in upgrading, but do they have th
27 Smi0006 : Have DL refitted any of the cabins so far or they a feature of the new delivered ones only so far? Which aircraft are scheduled for the refit first?
28 Burnsie28 : Because they don't have the money to do so, and people want the lowest fare here, most are not concerned with seats. But DL's new seat looks horrible
29 Panamair : The new J full-flat seats on the 764ERs (which are the ones we're talking about here, for the LHR flights), are not the same Suite seats (which you s
30 Jfk777 : What took Delta so long, they have been uncompetitive in the LHR market since they started last March.
31 Ocracoke : I'd bet you a hot fudge sundae that if NW announced tomorrow that they are going to put the same seat into their business class, you'd be jumping up
32 Alitalia744 : You have a true window. You're just about a foot or so away from it. It really is no big deal and I would gladly trade off being 1" from a window for
33 AndyDTWnwa7 : These seats look nice, but I have a few questions. First- these seats are differant than the ones planned on the 777 correct? And which seat will the
34 Jetlanta : There will be no F class for now. That idea is dead.
35 Rwy04LGA : Maybe he nonrevs on AA. Since I nonrev on DL, I haven't flown another airline in years.
36 1337Delta764 : Yes, they are different than the 777 suites. The 777 suites are Contour Premium Solar suites, while these new 764ER suites are Thompson Vantage suite
37 Alitalia744 : DL is installing new seats in Y on all international a/c beginning next-year-ish.... There will be no F. There are other priorities for now.
38 Amirs : 1. What will the 767-300er's get? the thompson or the contour? 2. will all 777 be fitted with the contour? 3. what is planned for 744? 4. Is the thomp
39 1337Delta764 : Thompson. The Contour seats can only fit 3-abreast, making them impractical for the 767. I know that AC uses them on their 767s, however, in truth, t
40 CityofAthens : Like I said above, it's good to see the US carriers finally competing on some measure of quality (in this case, the hard product). The next step is tr
41 Viscount724 : For AC their new flat-bed seats aren't impractical. You have to keep in mind that AC had much more spacious 5-abreast seating on their 763s in the ol
42 MaverickM11 : The seat is not their problem. It's their schedule, or lack thereof, that puts them at a disadvantage in the LON/NYC market. That said, I don't know
43 NorthstarBoy : I think on at least one of these TWA would beg to differ, i recall them operating 747s or L1011s from JFK-AGP back in the early-mid 80s, i would also
44 UPPERDECKFAN : By reading your posts, seems like competition from the other US carriers is the only one that means to you, keep in mind that in the international fi
45 Amirs : imagine 744 upperdeck gets thompson and lower deck gets contour. 1. when will DL put new configured 777 on atl - tlv? 2. any chance for second jfk -
46 1337Delta764 : I would probably disagree. I am guessing that both decks will get the Contour suites, arranged in a 1-2-1 layout on the lower deck and a 1-1 layout o
47 Amirs : i was joking
48 Viscount724 : It wouldn't be the first time a NW 744 had two different types of seats in the same class. When NW dropped first class they left the first class seat
49 Lambert747 : Has anyone else heard that DL may introduce a Y+ product similar to BA/VS on its 77L, 772, and 744 equipment. I have heard the following: 77L it woul
50 1337Delta764 : If I ran Delta and were to introduce a Y+ product, I would make it similar to domestic F, the only differences being winged headrests and adjustable
51 Alitalia744 : possibly.
52 DLPhoenix : I would love to see DL introduce such a product, but I doubt the business sense behind it. The US market is polarized. Some companies are frugal and
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