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Delta CSA Ready Reserve  
User currently offlineMCOflyer From United States of America, joined Jun 2006, 8661 posts, RR: 15
Posted (5 years 9 months 1 week 10 hours ago) and read 12283 times:

Could someone who does this tell me what ready reserve means? I saw an opening for my hometown airport and was thinking of applying pending on the schedule, benefits etc. I am a part-time college student looking to make a little more cash and thought this would satisfy the requirements. Any information is appreciated.

Hunter


Never be afraid to stand up for who you are.
33 replies: All unread, showing first 25:
 
User currently offlineUSPIT10L From United States of America, joined Mar 2006, 3295 posts, RR: 7
Reply 1, posted (5 years 9 months 1 week 5 hours ago) and read 12189 times:



Quoting MCOflyer (Thread starter):
Could someone who does this tell me what ready reserve means? I saw an opening for my hometown airport and was thinking of applying pending on the schedule, benefits etc. I am a part-time college student looking to make a little more cash and thought this would satisfy the requirements. Any information is appreciated.

Ready reserve is DL's way of starting people out. It's basically like being on-call, 24-hours a day. Whenever someone calls in sick or takes vacation time, you're the one working. You will work a lot during the summer and during the holidays, but there's very little flexibility with it. You work when they tell you to work, not the other way around. It's not convenient if you want to do something like go to college. I thought DL had abandoned ready reserve, as it isn't a full-time position, yet you could end up working well over 40 hours during a given week (they still don't consider you full-time, you're on-call). Hope this answers some questions.



It's a Great Day for Hockey!
User currently offlineRwy04lga From United States of America, joined Jul 2005, 3176 posts, RR: 8
Reply 2, posted (5 years 9 months 1 week 4 hours ago) and read 12072 times:

Ready Reserves at LGA have set schedules and no on-call requirements. Some work 3 days a week while others work 4 day a week. Their schedules do not change.


Just accept that some days, you're the pigeon, and other days the statue
User currently offlineAcey559 From United States of America, joined Jan 2007, 1522 posts, RR: 2
Reply 3, posted (5 years 9 months 1 week 3 hours ago) and read 12036 times:

I'm doing ready reserve with OH right now while I'm in college. It's really nice because I go to school about an hour and a half from where I live, so I can still keep my job while I'm in school and only have to work about once or twice a month. All the while, I get to keep the flight benefits, which of course is nice. The only drawback to it is that you don't get any sort of insurance or a retirement plan, which is okay for me because it is temporary until I graduate and hopefully find a flying job somewhere. If you've got any more questions feel free to PM me and I'll answer them as best I can.

User currently offlinePilotboi From United States of America, joined Sep 2007, 2366 posts, RR: 9
Reply 4, posted (5 years 9 months 1 week 2 hours ago) and read 11890 times:



Quoting USPIT10L (Reply 1):
It's basically like being on-call, 24-hours a day. Whenever someone calls in sick or takes vacation time, you're the one working. You will work a lot during the summer and during the holidays, but there's very little flexibility with it. You work when they tell you to work, not the other way around. It's not convenient if you want to do something like go to college. I thought DL had abandoned ready reserve, as it isn't a full-time position, yet you could end up working well over 40 hours during a given week (they still don't consider you full-time, you're on-call).

That's not true at all stations. Some stations you can pick certain days and times where you can get called in. Some stations you pick a few days ahead based on their anticipation of what they'll need. And abandon it? Have you looked at Delta's listings recently? Its the only way to get a job with Delta as a CSA or ramp agent.


User currently offlineN839MH From United States of America, joined Mar 2001, 369 posts, RR: 0
Reply 5, posted (5 years 9 months 1 week 1 hour ago) and read 11780 times:

Here in DFW, we are told that a Ready Reserve may only work a total of 1,000 hours a year and no more than 20 hours a week. It's $10 an hour and no health benefits. Very little flight benefits as well!

[Edited 2008-10-21 11:07:52]


Solodude!
User currently offlineUSPIT10L From United States of America, joined Mar 2006, 3295 posts, RR: 7
Reply 6, posted (5 years 9 months 6 days 22 hours ago) and read 11663 times:



Quoting Pilotboi (Reply 4):
That's not true at all stations. Some stations you can pick certain days and times where you can get called in. Some stations you pick a few days ahead based on their anticipation of what they'll need. And abandon it? Have you looked at Delta's listings recently? Its the only way to get a job with Delta as a CSA or ramp agent.

I got the impression they abandoned ready reserve during the bankruptcy. Ready reserve was DL's way of getting entry-level people through the door, particularly at PIT. As for ramp, most stations are either DGS or DL Connection, not mainline anymore. I think ATL, CVG, ORD, JFK, LAX, SLC, and MCO are the last mainline ramp stations left.



It's a Great Day for Hockey!
User currently offlineMayor From United States of America, joined Mar 2008, 10345 posts, RR: 14
Reply 7, posted (5 years 9 months 6 days 21 hours ago) and read 11509 times:



Quoting USPIT10L (Reply 6):
I got the impression they abandoned ready reserve during the bankruptcy. Ready reserve was DL's way of getting entry-level people through the door, particularly at PIT. As for ramp, most stations are either DGS or DL Connection, not mainline anymore. I think ATL, CVG, ORD, JFK, LAX, SLC, and MCO are the last mainline ramp stations left.

Back when they started Ready Reserve (early to mid 80's) they were also hiring part time people at smaller stations. At large stations, that had cabin service, that was the entry level department. At one time, the part timers at the small stations, that wanted full time, would have to transfer to a cabin service department to get it. Not long before the DL/WA merger, the part timers at our station were all changed to full time.

When I started, in '71, you could start in ramp, cargo, pax service, etc. Sometime in the mid 70's they changed it to make cabin service the entry level.



"A committee is a group of the unprepared, appointed by the unwilling, to do the unnecessary"----Fred Allen
User currently offlineNWAESC From United States of America, joined Aug 2007, 3381 posts, RR: 9
Reply 8, posted (5 years 9 months 6 days 20 hours ago) and read 11484 times:



Quoting USPIT10L (Reply 6):
I think ATL, CVG, ORD, JFK, LAX, SLC, and MCO are the last mainline ramp stations left.

You can add MSY, PHL, EWR, LGA, FLL, TPA, DCA & SJU to that list....

ORD is outsourced...



"Nothing ever happens here, " I said. "I just wait."
User currently offlineMayor From United States of America, joined Mar 2008, 10345 posts, RR: 14
Reply 9, posted (5 years 9 months 6 days 20 hours ago) and read 11459 times:



Quoting NWAESC (Reply 8):
ORD is outsourced...

I believe that DL cargo at ORD is partially outsourced. The office jobs are DL people, all others are contracted. The same situation exists at SLC, however, ATL cargo is going back to all DL people, so maybe that bodes well for other stations such as SLC.



"A committee is a group of the unprepared, appointed by the unwilling, to do the unnecessary"----Fred Allen
User currently offlineBelizexp From Belize, joined Dec 2005, 373 posts, RR: 0
Reply 10, posted (5 years 9 months 6 days 20 hours ago) and read 11420 times:



Quoting N839MH (Reply 5):
Ready Reserve may only work a total of 1,000 hours a year

The Ready Reserve benefits include flight privileges and working flexible schedules. You can work anywhere from 300 - 999 hours per year base on local station needs.



Belize my home sweet home...
User currently offlineNWAESC From United States of America, joined Aug 2007, 3381 posts, RR: 9
Reply 11, posted (5 years 9 months 6 days 18 hours ago) and read 11340 times:



Quoting Mayor (Reply 9):
I believe that DL cargo at ORD is partially outsourced. The office jobs are DL people, all others are contracted.

Got it.

I was thinking specifically of the ramp when I posted that... Hopefully, you're right, and SLC goes the same way as ATL...



"Nothing ever happens here, " I said. "I just wait."
User currently offlineRwy04LGA From United States of America, joined Jul 2005, 3176 posts, RR: 8
Reply 12, posted (5 years 9 months 6 days 17 hours ago) and read 11262 times:



Quoting N839MH (Reply 5):
Very little flight benefits as well!

Not in the least! HNL,SAN,PDX,SEA,TPA,SJU,SCL,CPT,IST,CAI,EDI,BOM,SDQ visited so far, with ATL,CVG,LAX,SLC transited, Limited to 30 domestic flight days and 18 transocaenic flight days.

Quoting USPIT10L (Reply 6):
are the last mainline ramp stations left.



Quoting NWAESC (Reply 8):
You can add MSY, PHL, EWR, LGA, FLL, TPA, DCA & SJU to that list....

And, of course, LGA.

Quoting Belizexp (Reply 10):
The Ready Reserve benefits include flight privileges and working flexible schedules. You can work anywhere from 300 - 999 hours per year base on local station needs.

Correct. Also, no insurance, medical, vacation leave, sick leave, or pension/retirement.



Just accept that some days, you're the pigeon, and other days the statue
User currently offlineUpstateDave From United States of America, joined Jan 2006, 210 posts, RR: 1
Reply 13, posted (5 years 9 months 6 days 17 hours ago) and read 11244 times:

There is no consistency at Delta in any dept. That is the first thing to learn if you consider working for them. Second, RR schedules are vastly different based on the airport and how they want to run it. When I worked RR, we bid based on our seniority within the RR pool. The time available for bid was basically a few part-time positions they didn't hire to save on benefits costs, plus additional time for when part-timers or full-timers took time off. I worked on average 7 days a month.

Flight benefits are 30 passes domestically and 18 oceanic (IIRC). You fly on standard DL priority based on availability with upgrades when Medallions haven't filled FC/BE. After you've used your allotment, you can purchase passes at the same rate as a buddy pass (excluding the buddy pass fuel surcharge) and continue to use your same priority.

Be prepared for little to no training! You train yourself by reading the quick reference quide to DLmatic and keeping notes of entries and processes others teach you. Many RRs are used as Lobby Assist Agent and Bag Tagging only, but if you're more gutsy like me, just ask others for help and learn how to do it yourself.

Also, you're very very likely to work exclusively at the counter. It takes a lot of practice to get good at DLmatic and you need to be real good before working the gate in the time sensitive environment in solo environments.

I hope this helps and is interesting to others,
Dave



"Once you fly, you will walk with your eyes skyward. For there you will go again." Leonardo da Vinci
User currently offlineNWAESC From United States of America, joined Aug 2007, 3381 posts, RR: 9
Reply 14, posted (5 years 9 months 6 days 10 hours ago) and read 10759 times:



Quoting Rwy04LGA (Reply 12):
And, of course, LGA.

Of course....

Quoting NWAESC (Reply 8):
LGA,




"Nothing ever happens here, " I said. "I just wait."
User currently offlineUSPIT10L From United States of America, joined Mar 2006, 3295 posts, RR: 7
Reply 15, posted (5 years 9 months 6 days 6 hours ago) and read 10651 times:



Quoting NWAESC (Reply 8):
PHL

PHL's DGS, I'm sure of it. That may change with the merger, but as of now it's DGS.



It's a Great Day for Hockey!
User currently offline474218 From United States of America, joined Oct 2005, 6340 posts, RR: 9
Reply 16, posted (5 years 9 months 6 days 5 hours ago) and read 10612 times:



Quoting USPIT10L (Reply 1):
You work when they tell you to work, not the other way around.

How is this different from any other job?


User currently offlineRwy04LGA From United States of America, joined Jul 2005, 3176 posts, RR: 8
Reply 17, posted (5 years 9 months 6 days 2 hours ago) and read 10521 times:



Quoting UpstateDave (Reply 13):
You fly on standard DL priority based on availability with upgrades when Medallions haven't filled FC/BE.

A gate agent told me that they do not upgrade elites to BE on transoceanic flights, so that's a bit of a plus. Domestic first class.....good luck, they upgrade elites.

Quoting UpstateDave (Reply 13):
Be prepared for little to no training!

Ramp had two weeks.

Quoting NWAESC (Reply 14):
Quoting NWAESC (Reply 8):
LGA,

Ah, yes!  blush 

Quoting 474218 (Reply 16):
Quoting USPIT10L (Reply 1):
You work when they tell you to work, not the other way around.

How is this different from any other job?

They asked 'When do you want to work?'. I asked them to fit it around my other job, and they did. That's a BIG difference!



Just accept that some days, you're the pigeon, and other days the statue
User currently offlineBurnsie28 From United States of America, joined Aug 2004, 7531 posts, RR: 8
Reply 18, posted (5 years 9 months 6 days 1 hour ago) and read 10462 times:



Quoting Rwy04LGA (Reply 12):
Not in the least! HNL,SAN,PDX,SEA,TPA,SJU,SCL,CPT,IST,CAI,EDI,BOM,SDQ visited so far, with ATL,CVG,LAX,SLC transited, Limited to 30 domestic flight days and 18 transocaenic flight days.

Thats still pretty limited as in 3 months i already would have put in those 30 flight days.

Quoting USPIT10L (Reply 15):
PHL's DGS, I'm sure of it. That may change with the merger, but as of now it's DGS

I believe the plan is that any station that has NW's people will take over, like LAS, SFO, and several others.



"Some People Just Know How To Fly"- Best slogan ever, RIP NW 1926-2009
User currently offlineSunking737 From United States of America, joined Feb 2005, 2038 posts, RR: 9
Reply 19, posted (5 years 9 months 6 days ago) and read 10437 times:

What about ramp? Two weeks training? local or ATL / SLC ?


Just an MSPAVGEEK
User currently offlineMCOflyer From United States of America, joined Jun 2006, 8661 posts, RR: 15
Reply 20, posted (5 years 9 months 5 days 22 hours ago) and read 10374 times:

I applied for MLB. Its close to me and the hours are perfect.

Hunter



Never be afraid to stand up for who you are.
User currently offlineFlyDeltaJets From United States of America, joined Feb 2006, 1843 posts, RR: 2
Reply 21, posted (5 years 9 months 5 days 21 hours ago) and read 10343 times:
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Official Definition of Ready Reserve:
Individuals who are employed to work on an on-call basis for relief and short-term work
assignments or on a regularly scheduled basis to provide additional customer service resources during
peak operational periods are classified as ready reserve employees. On days when scheduled to work,
ready reserve employees will be scheduled for a minimum of three continuous work hours and may be
employed on an indefinite basis to supplement a workforce of individuals working a more traditional
work schedule. Ready reserve employees are not guaranteed to be scheduled for any minimal number of
hours during each pay period. However, ready reserve employees must work a minimum of 300 hours
per year, but no more than 999 hours in a calendar year. If a ready reserve employee does not work a
minimum schedule during a year period, then their position will be eliminated and the individual’s
employment will be terminated.

Flight Benefits:
Eligible for 30 flight days without service charge at S3 boarding priority, of which 18 flight days may
be used on the transoceanic system
• Eligible for unlimited S3 yield fare travel after 30 flight days are exhausted
• Eligible for S1A emergency travel
• Eligible for S2B Honor Roll passes
• Eligible for Family & Friends Program
• Eligible for Family Fares Program
• Annual pass activation fee of $50 required
• Ineligible for S2 flight days
• Ineligible for travel on other airlines or interline reduced-rate (ID75, ID90, etc.) tickets
Also companion benefits and parents



The only valid opinions are those based in facts
User currently offlineRwy04LGA From United States of America, joined Jul 2005, 3176 posts, RR: 8
Reply 22, posted (5 years 9 months 5 days 16 hours ago) and read 10240 times:



Quoting Sunking737 (Reply 19):
What about ramp? Two weeks training? local or ATL / SLC ?



Quoting Rwy04LGA (Reply 17):
Ramp had two weeks.




Just accept that some days, you're the pigeon, and other days the statue
User currently offlineRwy04LGA From United States of America, joined Jul 2005, 3176 posts, RR: 8
Reply 23, posted (5 years 9 months 5 days 16 hours ago) and read 10235 times:

Ramp agents at LGA were trained locally.


Just accept that some days, you're the pigeon, and other days the statue
User currently offlineMCOflyer From United States of America, joined Jun 2006, 8661 posts, RR: 15
Reply 24, posted (5 years 9 months 5 days 15 hours ago) and read 10199 times:

Guys, this information has been helpful to me. I have an interview soon (the recruiter needs to call me back. Any tips would be greatly appreciated. Special thanks to acey for answering all my questions.

Hunter



Never be afraid to stand up for who you are.
25 FlyDeltaJets : Essay style questions. Give honest responses and be open minded. Ask questions and have a personality that show great interest in making a career at D
26 Sunking737 : I know that US sends people to PHX & CLT for 5 days ramp. So that was why I asked if they sent you to ATL or SLC or ??? I heard JetBlue sent people t
27 Delta767 : At my local airport, the DL agents seem to rotate. They all change back and forth from working lobby assist to bag tagging and check-in...and then so
28 Acey559 : Yes, even ground staff at DL bids for shifts. At MLI, bidding is done every 4-6 months if I remember correctly, although I've never had to bid becaus
29 MCOflyer : Well here is thing I like about ready Reserve: * Work no more than 1000 per yr and get flight benefits. If my memory serves me right thats 20 hrs per
30 TDubJFK : I should think they'd have to in order to get people to work for $10 an hour doing that/(those) tough and thankless jobs ... OMFG.
31 Mayor : The shift bids used to be every six months because there were two big schedule changes every year at the same time (coinciding with the time change).
32 Acey559 : Cool, thanks for the explanation.
33 Rwy04LGA : People are knocking on Delta's door, not the other way around. There's no shortage of people wanting to work for an airline. I'm pleased that Delta a
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