John From United States of America, joined Sep 1999, 1374 posts, RR: 5
Reply 3, posted (5 years 4 months 1 week 1 day 19 hours ago) and read 2924 times:
A few words of advice when traveling on DL....interline ZED fare travel is fairly new to DL and you may encounter some agents who have not been properly trained on how to read a ZED ticket, or up to speed on their interline ZED policies. I personally, have not run into this problem, but I know of people that have and were denied boarding on DL, because the staff in a particular city (which will remain unnamed), refused to take the ticket. It was embarrassing.