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DL Joins First Bag Fee Crowd  
User currently offlineCALMSP From United States of America, joined Aug 2003, 3942 posts, RR: 7
Posted (5 years 9 months 4 weeks 1 day 2 hours ago) and read 7882 times:
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as posted on the Houston Chronicle to align the policies with NW

http://www.chron.com/disp/story.mpl/headline/biz/6096359.html


okay, I'm waiting for the rich to spread the wealth around to me. Please mail your checks to my house.
82 replies: All unread, showing first 25:
 
User currently offlineIkramerica From United States of America, joined May 2005, 21511 posts, RR: 60
Reply 1, posted (5 years 9 months 4 weeks 1 day 2 hours ago) and read 7843 times:



Quoting CALMSP (Thread starter):
as posted on the Houston Chronicle to align the policies with NW

yes, g-d forbid they align their policies by DROPPING the NW fee…  Wink

So is the merger going to involve finding the least customer friendly aspects of each carrier, and combining rather than eliminating them?  Sad



Of all the things to worry about... the Wookie has no pants.
User currently offlineAA737-823 From United States of America, joined Mar 2000, 5771 posts, RR: 11
Reply 2, posted (5 years 9 months 4 weeks 1 day 2 hours ago) and read 7829 times:

Go figure.

And so, the cheapening of the Delta brand continues. I say "continues," because it started when they commenced charging for "preferred" seats last week.

Why do they need to do this? Fuel is waaaaaay down again....


User currently offlineIkramerica From United States of America, joined May 2005, 21511 posts, RR: 60
Reply 3, posted (5 years 9 months 4 weeks 1 day 2 hours ago) and read 7803 times:



Quoting AA737-823 (Reply 3):
I say "continues," because it started when they commenced charging for "preferred" seats last week.

I'd say serving F meals on paper placemats on a cheap plastic tray, all at once, with stale bread, etc. also goes a long way toward cheapening the brand. I've had better service on Amtrak (although I understand they have cheapened their dining car service, too).



Of all the things to worry about... the Wookie has no pants.
User currently offline764 From United States of America, joined Jul 2001, 623 posts, RR: 0
Reply 4, posted (5 years 9 months 4 weeks 1 day 2 hours ago) and read 7783 times:

This is exactly what I expected and the main reason I opposed the merger. It was to be feared that DL would gain a very dominant position in many markets and could hence afford to adopt rather customer unfriendly policies. Besides, mergers usually cost a lot of money before they start saving you a single cent and who else but the passengers are going to pick up that bill?

User currently offlineWPIAeroGuy From United States of America, joined Aug 2007, 240 posts, RR: 0
Reply 5, posted (5 years 9 months 4 weeks 1 day 1 hour ago) and read 7705 times:

Yet another reason for me to WN. I thought Delta would be above this. I was wrong.


-WPIAeroGuy
User currently offlineDL767captain From United States of America, joined Mar 2007, 2539 posts, RR: 0
Reply 6, posted (5 years 9 months 4 weeks 1 day 1 hour ago) and read 7613 times:

Yes this sucks but they did say they were going to reduce/eliminate the huge charges associated with award tickets. And honestly those were the worst, i was still going to have to pay $200 plus my 35,000 miles just for one ticket, that's just ridiculous. So i'll gladly pay $15 to check a bag if i don't have to pay $200 for an award ticket that is meant to be free in the first place.

One thing that they don't seem to understand is that more and more people will just try and bring their bags onto the plane, when i flew last week almost every person had a carry on bag, only it was a rather large suitcase that would not fit in the overhead bins.


User currently offlineMSPDL From United States of America, joined Aug 2007, 56 posts, RR: 0
Reply 7, posted (5 years 9 months 4 weeks 1 day 1 hour ago) and read 7612 times:

This policy is just frustrating. Delta wants to be a premier airline, how does a premier airline stand out of the crowd? Not by making travel difficult for everyone!

User currently offlineN801NW From United States of America, joined Jul 2004, 744 posts, RR: 1
Reply 8, posted (5 years 9 months 4 weeks 1 day 1 hour ago) and read 7613 times:

There were some fee cuts in the news release.


  • Elimination of SkyMiles and WorldPerks award ticket fuel surcharges.
  • Reduction of Reservation Sales Direct Ticketing charges - Delta
  • Elimination of curbside check-in administrative fees - Delta


User currently offlineCOalways From United States of America, joined Feb 2008, 363 posts, RR: 0
Reply 9, posted (5 years 9 months 4 weeks 1 day 1 hour ago) and read 7602 times:



Quoting AA737-823 (Reply 2):
And so, the cheapening of the Delta brand continues. I say "continues," because it started when they commenced charging for "preferred" seats last week.

The delta brand is run by the top dogs of NWA does that answer your question?


User currently offlineSparkingWave From South Korea, joined Jun 2005, 671 posts, RR: 0
Reply 10, posted (5 years 9 months 4 weeks 1 day 1 hour ago) and read 7577 times:

With this kind of fee nonsense Delta will never rank in the top tier of world airlines. Period.


Flights to the moon and all major space stations. At Pan Am, the sky is no longer the limit!
User currently offlineCALMSP From United States of America, joined Aug 2003, 3942 posts, RR: 7
Reply 11, posted (5 years 9 months 4 weeks 1 day 1 hour ago) and read 7582 times:
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Quoting STT757 (Reply 6):

to think DL would not join the group is just insane................when one starts and is gathering all this added revenue....others are going to join.



okay, I'm waiting for the rich to spread the wealth around to me. Please mail your checks to my house.
User currently offlineSNCntry32 From United States of America, joined Jan 2007, 1516 posts, RR: 0
Reply 12, posted (5 years 9 months 4 weeks 1 day 1 hour ago) and read 7513 times:

Didnt DL say they would never charge for the first check bag? Do you know how Richard Anderson is lying? His lips are moving.

LMAO
Welcome to the new Northwest. I mean, Delta AIr Lines.



Long Live Memphis!
User currently offlinePanAm747 From United States of America, joined Feb 2004, 4242 posts, RR: 8
Reply 13, posted (5 years 9 months 4 weeks 1 day 1 hour ago) and read 7508 times:

Gee, I hope Delta didn't sprain an ankle jumping on the bandwagon!!

So let's look at the scoreboard:

LEGACIES:

Charge for first bag
Charge for second bag
Charge for booking tickets over the phone
Charge for awards tickets
Charge for change in tickets

Financial situation: eternally struggling

SOUTHWEST:

No charge for first bag
No charge for second bag
No charge for booking tickets over the phone
No charge for awards tickets
No charge for change in ticket

Financial situation: doing pretty well

Final tally: Southwest is doing fiscally better than legacies WITHOUT the additional charges.

Something is pretty sad here...



Pan Am:The World's Most Experienced Airline - P(oor) S(ailor's) A(irline): San Diego's Hometown Airline-Catch Our Smile!
User currently offlineDLCnxGPTJAX From United States of America, joined Oct 2005, 353 posts, RR: 0
Reply 14, posted (5 years 9 months 4 weeks 1 day ago) and read 7434 times:

I'm a Delta fan, but I really don't agree with this.

I guess they had to find some way to pay for Richards $8.8 million bonus.

"Let's pass that expense over to the passengers".

[Edited 2008-11-05 08:28:59]

User currently offlineCV880 From United States of America, joined Mar 2007, 1130 posts, RR: 2
Reply 15, posted (5 years 9 months 4 weeks 1 day ago) and read 7406 times:



Quoting MSPDL (Reply 8):
This policy is just frustrating. Delta wants to be a premier airline, how does a premier airline stand out of the crowd? Not by making travel difficult for everyone!

Sorry to see the bag fees increase.....will just create more carry-on problems. Would have been better to leave the 1st bag free and drop the 2nd bag fee to $25. $50 was a bit much.


User currently offlineLAXdude1023 From India, joined Sep 2006, 7576 posts, RR: 25
Reply 16, posted (5 years 9 months 4 weeks 1 day ago) and read 7380 times:

Absolutely no surprises here. DL was going to jump on this bandwagon. I think most of us have seen it coming for months.

However its really no big deal. The flying public is used to the idea now. I dont think and less of DL for doing it.



Stewed...Lewd...Crude...Irreverent...Belligerent
User currently offlineIloveboeing From United States of America, joined Oct 2005, 796 posts, RR: 0
Reply 17, posted (5 years 9 months 4 weeks 1 day ago) and read 7333 times:



Quoting MSPDL (Reply 7):
Delta wants to be a premier airline, how does a premier airline stand out of the crowd?

That's the thing: these airlines like to think of themselves as "premium carriers," but they don't act like it. I am appalled at all the nickel-and-diming and decline in service quality by the PCINOs (Premium-Carrier-In-Name-Only). These carriers know better.

By the way, DL should know something: THE REASON that I chose to fly them over all the other carriers on my recent trip was because they didn't charge me for a first bag.

We should show the legacies how upset we are and BOYCOTT them all! On domestic flights, we should fly WN whenever possible (where we actually get good service at reasonable prices).


User currently offlineRwSEA From Netherlands, joined Jan 2005, 3094 posts, RR: 2
Reply 18, posted (5 years 9 months 4 weeks 1 day ago) and read 7317 times:

I thought the oil crisis was over...

User currently offlineIkramerica From United States of America, joined May 2005, 21511 posts, RR: 60
Reply 19, posted (5 years 9 months 4 weeks 1 day ago) and read 7293 times:



Quoting N801NW (Reply 8):
There were some fee cuts in the news release.

True and good for them.

My guess though is that there were legal landmines involved in the "fee" for free travel that may have scared them into dumping the fuel surcharge, as it's hard to convince a judge/jury that the fuel to fly you somewhere is not part of the ticket. Taxes are one thing, fuel is another.



Of all the things to worry about... the Wookie has no pants.
User currently offlineGoBoeing From United States of America, joined Jun 2000, 2694 posts, RR: 15
Reply 20, posted (5 years 9 months 4 weeks 1 day ago) and read 7233 times:



Quoting PanAm747 (Reply 13):
Gee, I hope Delta didn't sprain an ankle jumping on the bandwagon!!

So let's look at the scoreboard:

LEGACIES:

Charge for first bag
Charge for second bag
Charge for booking tickets over the phone
Charge for awards tickets
Charge for change in tickets

Financial situation: eternally struggling

SOUTHWEST:

No charge for first bag
No charge for second bag
No charge for booking tickets over the phone
No charge for awards tickets
No charge for change in ticket

Financial situation: doing pretty well

Final tally: Southwest is doing fiscally better than legacies WITHOUT the additional charges.

Something is pretty sad here...

I suppose you don't understand that SWA makes its money by hedging fuel right now.

Did you read their last quarter's report? Not quite as good as years past.


User currently onlineCubsrule From United States of America, joined May 2004, 22924 posts, RR: 20
Reply 21, posted (5 years 9 months 4 weeks 1 day ago) and read 7217 times:



Quoting Iloveboeing (Reply 17):
That's the thing: these airlines like to think of themselves as "premium carriers," but they don't act like it. I am appalled at all the nickel-and-diming and decline in service quality by the PCINOs (Premium-Carrier-In-Name-Only). These carriers know better.

Could you point me toward somewhere where DL refers to itself as a "premium carrier?"



I can't decide whether I miss the tulip or the bowling shoe more
User currently offlineIloveboeing From United States of America, joined Oct 2005, 796 posts, RR: 0
Reply 22, posted (5 years 9 months 4 weeks 23 hours ago) and read 7164 times:



Quoting GoBoeing (Reply 20):
Did you read their last quarter's report? Not quite as good as years past.

The loss was only due to hedges; operating profit was $69 million. Operationally, they were profitable.

Quoting Cubsrule (Reply 21):

Could you point me toward somewhere where DL refers to itself as a "premium carrier?"

http://www.delta.com/help/faqs/merger/index.jsp

"we combine to create a premier global airline with a leading presence in the world's major markets and a best-in-class loyalty program."

They want to call themselves a "premier global airline." They most certainly are NOT acting like it; especially if they want to nickel-and-dime.


User currently offlineCALMSP From United States of America, joined Aug 2003, 3942 posts, RR: 7
Reply 23, posted (5 years 9 months 4 weeks 23 hours ago) and read 7112 times:
Support Airliners.net - become a First Class Member!



Quoting Iloveboeing (Reply 17):
We should show the legacies how upset we are and BOYCOTT them all! On domestic flights, we should fly WN whenever possible

yeah, b/c i love taking that 8 stop flight to BOI!!!!



okay, I'm waiting for the rich to spread the wealth around to me. Please mail your checks to my house.
User currently offlineFrontierflyer From United States of America, joined Aug 2007, 216 posts, RR: 1
Reply 24, posted (5 years 9 months 4 weeks 23 hours ago) and read 7088 times:

Is FL going to start charging as well?

25 Cubsrule : If everyone does it, then how does their behavior differentiate them in either a positive or a negative way?
26 PanAm747 : Fuel hedging is not the only reason Southwest makes money. That is a flat out simplification. If that were true, then this would be the first time si
27 FlyASAGuy2005 : Your second sentence is what was echoing in my head when I first saw this thread. True that. I don't care how pretty the insit of their a/c are. Prem
28 Cubsrule : But it's just one in a possible list of ways that DL can differentiate itself. Is SQ not a premier carrier because it only has 32 inch pitch in econo
29 FlyASAGuy2005 : Fair enough. The thing is, what are they doing to differentiate themselves would be my next question. Everyone's cabins are starting to look better (
30 Wingnutmn : And people were worried that NW would disappear! Long live NW and their crappy add on fee's!!!!
31 Cubsrule : I agree that they need to do more; I'm just not convinced that the bag fee is the be all end all.
32 Srbmod : This kind of stuff makes you want to start packing as light as possible. I've got a trip coming up on DL in about a month, and this new fee definitely
33 PSA727 : DL is a good U.S. carrier, but premium carrier? Please! And did anyone really think that these fees were not coming? DL/NW is very aware of the publi
34 Post contains links CatIII : So someone in the know explain how this works to me. Say I am flying with a carry on. My carry on fits in the overhead bin, however by the time I boar
35 Par13del : And here I was thinking that WN was hedging fuel so that they could offer a consistent fare range to a fixed limit route wide, no thousand dollar wal
36 EA CO AS : Why should they? It's a good source of additional revenue they'd be arbitrarily depriving themselves of. Besides, now that DL is charging for the 1st
37 BriGuyinHou : If Delta saw a big uptick in bookings because their competitors were charging this fee and they were not, they would not be implementing this policy n
38 CatIII : My response to that would be that 90% of passengers ddin't even know Delta wasn't charging a fee. They should have advertised it a little better, the
39 CatIII : OR...FL could make a brilliant marketing move and charge lower fares out of ATL and no hidden bag fees. Advertise as such and see what happens. Bet t
40 UN_B732 : Didn't some DL executive in an interivew say they plan on not instituting the fee? -A
41 MSYtristar : I've been a big proponent of DL over the past couple of years....and honestly, I expected this would come to pass sooner or later. Sadly, it has happe
42 CALMSP : not when you see how many $$ the other legacy carriers are getting from the charges.......its amazing how much revenue is generated from this.
43 Post contains links FlyASAGuy2005 : Exactly my point. I understand it's not the be all end all, but they could have still used it to their advantage. I'm also surprised no one has poste
44 Iloveboeing : There is EVERYTHING to gain! There is everything to gain by offering a better product than your competitors! That is how you do business. Product dif
45 FlyASAGuy2005 : I'm with you brother. I was continually trying to make excuses but this is getting pretty old if you ask me.
46 CALMSP : ummm............no. Can you provide examples/numbers on what they would generate if they didn't charge for the first bag fee??
47 FLFlyer : Remember when DL wanted to charge for drinks in the CR? Pax went nuts and went on a huge campiagn writing/faxing etc. They backed down. Not that this
48 CatIII : Just like SWA has. By the way, what cost to the airline is the bag fee supposed to offset? Or is it just an additional revenue raiser?
49 Post contains links Luv2cattlecall : What a 180 they've pulled...DL had said categorically they will not consider a 1st bag fee. It was thought that their industry segment (legacy carrier
50 WPIAeroGuy : I've thought about this alot, and I think the only reason that product differentiation doesn't work is because its not on a large enough scale. WN is
51 Par13del : Thats the whole point, pax are not complaining with their pocketbooks, the industry is somewhat insulated from the rest of the world, at least domest
52 Srbmod : They might be able to steal some DL traffic on shorter hops, but unless they upgrade their transcon product, they won't be able to swipe as many. Not
53 PSA727 : And lose lots of money in the process. If you read any airline press release a couple of years ago, oil at $60 per barrel was a red light for most ca
54 PHLBOS : But WN doesn't serve ATL nor CVG. At least w/ATL, one can use FL (which doesn't charge a first bag fee... yet). I agree... especially on ATL routes a
55 LAXdude1023 : Definately not. The bag fee has generated tons and tons for the airlines. If they didnt have it and if they had better service, they would not get ne
56 Srbmod : They're still flying 767s out of ATL to LAS, LAX, SFO, SAN, and SLC. There are some 757s 738s, and 73Gs scattered in there as well. When I fly to LAS
57 Iloveboeing : So what, are you saying that airlines should sacrifice good service for the sake of "generating extra revenue" and "maximizing profits (which, by the
58 DLflynhayn : They can say that all they want cause they barely load any bags on a fully loaded 737 anyway! I know cause when i use to cruise over to T-1 in LAX to
59 Evan767 : Agreed, this is pretty messed up. Hopefully we will see Delta take the lead in the future in doing away with the first checked bag fee for legacies, i
60 DLRESAGNT : That's too bad. I was hoping we would NOT follow the others. I still think one free bag and charging for a second was the best compromise. I really ha
61 EA CO AS : Bet they won't. Industry analysts' consensus is that between DL and FL, each has been hesitant to implement a first bag fee since their counterpart a
62 Unmlobo : Guess its a good thing I've already bought my ticket for DAB-PDX in December. The only reason I considered DL out of DAB instead of WN or another airl
63 Sq2ams : And then why are the airlines still loosing tons and tons of the money generated by the bag fee's? WOW, what a great idea.
64 SNCntry32 : OH Come on... Any NW employee can tell you that this IS a sign of things to come... All old NW people at the helm of Northwest. I mean, everyones bel
65 Burnsie28 : Not yet, NW and DL people are still seperate until the Certificates are merged. They said a lot of things about the merger and are already going back
66 EA CO AS : Actually, it IS a great idea. Despite what you may think.
67 Jacobin777 : You forget to mention the following: No upgrades to F/J. No international flights. No codesharing on international flights (sansCanada and WJ). No lo
68 YULWinterSkies : Even if it was. Just increase the fares, please!
69 CatIII : Being stuck in the middle seat on the 767 or on the 737 is the same thing. It's a middle seat. Most people don't purchase based on what kind of airpl
70 Cubsrule : You keep repeating this assertion... could you provide some evidence? If everyone is doing it, what's the difference?
71 PHLBOS : Provided that the equipment used on your route/leg(s) are either mainline or a connection partner flying a larger plane (but still smaller than mainl
72 CatIII : I guess my thought is that Delta tries to portray themselves as a global premier airline, on par with Singapore or Emirates, et al. Yet they nickel a
73 EA CO AS : Because since these fees have been implemented, the following has been observed: 1. Customers are not taking their business to other carriers over fe
74 CatIII : Yet, they essentially are raising fares. If that's the case, then why are the airlines constantly complaining to lawmakers that passengers simply wil
75 Jacobin777 : ...true, but I thought it painted an "unfair" picture for the legacies, especially DL...
76 Rwy04LGA : Don't passengers/customers pay ALL the bills at ANY company? The Delta brand HAS been run by the top dogs of NWA since Anderson became CEO of Delta.
77 Cubsrule : No one in their right mind would charge for gate checking (it's patently unfair). I do think that the paucity of checked bags has, on the whole, made
78 Luv2cattlecall : What?? Current market prices for oil are lower than what they're hedged at...so as long as they buy some more hedges now - which I'm sure they're in
79 DeltAirlines : Not totally at the corporate level. Ed Bastian, DL's COO, is currently the CEO of the Northwest subsidiary. The line-level people are all separate st
80 SNCntry32 : Can I quote our beloved WorldTravler with a couple of posts sent to me??
81 EA CO AS : Yep, it's a valuable source of ancillary revenue - and for some reason, people don't equate it with a fare increase. No - because unlike those taxes,
82 Post contains links EA CO AS : And by the way... http://www.airliners.net/aviation-fo...eneral_aviation/read.main/4209985/ "AirTran Airways said it will start charging passengers $
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