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Will Mexicana Be Able To Compete MEX-LGW  
User currently offlineMrgmrg From Mexico, joined Feb 2007, 7 posts, RR: 0
Posted (5 years 5 months 2 weeks 2 days 23 hours ago) and read 7461 times:

Mexicana doesn't have the same level of service and ESPECIALLY the level of cabins. Mexicana's business class (Clase Ejecutiva), for example, is miles away from BA's Club World. Even coach class is quite different among these two airlines.

The only redeeming factor I see is that BA and MX will fly on different days of the week (I've never understood why BA hasn't made the MEX-LHR route a daily) but still, my guess is that ppl flying MX will end up with an inferior product.

Will they be able to compete?

43 replies: All unread, showing first 25:
 
User currently offlineN405MX From Mexico, joined May 2004, 1378 posts, RR: 10
Reply 1, posted (5 years 5 months 2 weeks 2 days 21 hours ago) and read 7384 times:



Quoting Mrgmrg (Thread starter):
Will they be able to compete?

May I ask, why not ? ? ?

MX is doing it´s job on upgrading their cabins, specially the Ejecutiva, and that´s why on MEX-LGW they´ll offer a 1st class cabin, not sure if they´ll try to bring back "Azteca de Oro" that will be great, MX has a lot of work to do to catch up, but they´ll not be offering the "same" service, MX will offer their service.

Quoting Mrgmrg (Thread starter):
The only redeeming factor I see is that BA and MX will fly on different days of the week

Because they´ll not compete, they will be covering each other´s back, that´s why MX will fly on the spots BA left, and viceversa.

Quoting Mrgmrg (Thread starter):
Even coach class is quite different among these two airlines.

Indeed, because they are two different airlines, offering two products, similar, but two products, and MX has to do some upgrades to enter One World so they can "standardize" their product, but still they offer different products each.

Quoting Mrgmrg (Thread starter):
(I've never understood why BA hasn't made the MEX-LHR route a daily)

Simply, Load Factors, the amount of passengers on the route does not make a profitable daily flight; that´s why, also that´s another reason why MX enters the route with a 762, not only for the restrictions aplied for the MEX departure (hot & high)

Saludos



Life is what happens when you have other plans.....
User currently offlineNAVEGA From United States of America, joined Nov 1999, 741 posts, RR: 0
Reply 2, posted (5 years 5 months 2 weeks 2 days 21 hours ago) and read 7381 times:

MX is doing it´s job on upgrading their cabins, specially the Ejecutiva, and that´s why on MEX-LGW they´ll offer a 1st class cabin, not sure if they´ll try to bring back "Azteca de Oro" that will be great, MX has a lot of work to do to catch up, but they´ll not be offering the "same" service, MX will offer their service.[/quote]

I agree with you N405MX. How can anyone compare service on a 1 hour or 2 hour flight
to Mexico on Mexicana or Aeromexico with that of a 7 or 9 hour flight to Europe.

If you compare Mexicanas or Aeromexico coach service on short flights to any European
or US airline on their short haul flights, they win hands down.

I have read that Mexicana will have XM Sleeper Pods on their B767s and A330s and
this already should give the impression that they are serious about this venture.

I was involved with the STAR ALLIANCE customer questionaires and when Mexicana
was in STAR, their reports on service where way above most of the European Airlines regarding
Service, Crew Attitude, Aircraft comfort and the only thing they lacked was entertainment
which was inconsistent. Most of these reports came from people arriving to JFK, Chicago and Miami and connecting to Mexico.

So lets give them a chance to develope their product and maybe support them. As a Mexican I am very proud of this and have no doubt they will do well.


User currently offlineN405MX From Mexico, joined May 2004, 1378 posts, RR: 10
Reply 3, posted (5 years 5 months 2 weeks 2 days 9 hours ago) and read 7188 times:



Quoting NAVEGA (Reply 2):
I have read that Mexicana will have XM Sleeper Pods on their B767s and A330s and
this already should give the impression that they are serious about this venture.

Indeed, XA-MXE and MXC already have the new Ejecutiva Sleeper Seats, the A330´s will have them also the other 762´s.

Quoting NAVEGA (Reply 2):
As a Mexican I am very proud of this and have no doubt they will do well.

We all think that.

Saludos



Life is what happens when you have other plans.....
User currently offlineNAVEGA From United States of America, joined Nov 1999, 741 posts, RR: 0
Reply 4, posted (5 years 5 months 2 weeks 2 days 9 hours ago) and read 7189 times:

N405MX

Any Pictures or description of these new Seats. Are they Pods. Can you compare
with another airline who has maybe similar seat?? Are they like the new Aviancas
or Air Canadas ?


User currently offlineLACA773 From United States of America, joined Nov 2004, 3945 posts, RR: 2
Reply 5, posted (5 years 5 months 2 weeks 2 days 8 hours ago) and read 7190 times:
Support Airliners.net - become a First Class Member!

Will MX revamp their main cabin soft product, i.e., catering? Back in the days, MX had wonderful catering, better than some domestic carriers here in the US when they had all Y cabins. It would be nice to see them bring back the catering they had or something similar to it. The little things, l like real glass, linens and nice meals really goes a long way and makes a very positive impression on those who will try MX (or AM) to see if they offer a competitive product. If so, they may want to utilize MX flights to support their home country airline...

User currently offlineN405MX From Mexico, joined May 2004, 1378 posts, RR: 10
Reply 6, posted (5 years 5 months 2 weeks 1 day 23 hours ago) and read 7190 times:



Quoting NAVEGA (Reply 4):
Any Pictures or description of these new Seats

Unfortunately not, long time without going to MEX, and the last time I was there the 767 was without seats  Sad but maybe i´ll go before the month ends, so hopefully i´ll catch XA-MXC with the new seats and possibly the new 762´s.

Quoting LACA773 (Reply 5):
Will MX revamp their main cabin soft product, i.e., catering?

For the long routes they are doing a good job in both cabins, ejecutiva and tourist, the EZE route has a great catering service, local routes still the "happy box" but the Ejecutiva has a great hot meal service, about 2 months ago they changed from Patricia Quintana to Enrique Olvera catering services (the chef) so the products are getting better.

Quoting LACA773 (Reply 5):
The little things, l like real glass, linens

The problem there is the savings they are doing with all the weight they cut without several things for service, but could be a good thing to bring that back.

Saludos



Life is what happens when you have other plans.....
User currently offlineNAVEGA From United States of America, joined Nov 1999, 741 posts, RR: 0
Reply 7, posted (5 years 5 months 2 weeks 1 day 22 hours ago) and read 6812 times:

Thanks N405MX,

Hopefully you can get someone in Mexico City to send us some pictures.


User currently offlineRojo From Spain, joined Sep 2000, 2431 posts, RR: 9
Reply 8, posted (5 years 5 months 2 weeks 1 day 21 hours ago) and read 6773 times:



Quoting N405MX (Reply 1):
MX is doing it´s job on upgrading their cabins, specially the Ejecutiva, and that´s why on MEX-LGW they´ll offer a 1st class cabin, not sure if they´ll try to bring back "Azteca de Oro" that will be great, MX has a lot of work to do to catch up, but they´ll not be offering the "same" service, MX will offer their service.

Will all B767's get the 1st Class?

Considering that MX will operate the B767 fleet to their three long-haul destinations (EZE, GRU and LGW) does this mean EZE and GRU will also get F, J and Y?

Interesting move... I wonder how they are going to price it!!


User currently offlineXA744 From Mexico, joined Mar 2004, 734 posts, RR: 3
Reply 9, posted (5 years 5 months 2 weeks 1 day 21 hours ago) and read 6752 times:



Quoting Mrgmrg (Thread starter):
Will they be able to compete?

Folks in London and Mexico City, kindly allow me to pose to you the following question:

For O&D traffic between the two capitals, which airport in London would actually be more convenient, Gatwick or Heathrow ?

Now, it would be interesting to know what PC of BA's total traffi between MEX-LHR is actually O&D ?

Best regards



No matter how you fly...just never get your wings clipped !
User currently offlineRojo From Spain, joined Sep 2000, 2431 posts, RR: 9
Reply 10, posted (5 years 5 months 2 weeks 1 day 20 hours ago) and read 6705 times:



Quoting XA744 (Reply 9):
For O&D traffic between the two capitals, which airport in London would actually be more convenient, Gatwick or Heathrow ?

It depends on where you live or where you work... When I was living in London, Gatwick was an excellent choice since I lived in Islington and to get home I only had to take the First Capital Connect train from Gatwick train station to Farringdon station. For all bankers, Gatwick is more convenient, since it is easier to take a train to London Bridge and then connect to the underground to reach Canary Wharf. Heathrow is good for people living in the east side of London.


User currently offlineN405MX From Mexico, joined May 2004, 1378 posts, RR: 10
Reply 11, posted (5 years 5 months 2 weeks 1 day 20 hours ago) and read 6702 times:



Quoting Rojo (Reply 8):
Will all B767's get the 1st Class?

Unfortunately not, only the 762 that will be used to LGW, not sure of the seats they will chose, as the 763´s and 762 used to GRU will be with ejecutiva and tourist only, maybe the A330´s will come too with F and J, because it has more space and it can be used to offer a better product.

The 762 for GRU will have a 40J 116Y config, LGW will be 6F/24J/112Y if I remember right, I´ll check later on shares to confirm.

Quoting Rojo (Reply 8):
Interesting move... I wonder how they are going to price it!!

Interestingly, is not very expensive (from my point of view) as I priced MEX-LGW on J it was priced on $1300 USD tax included, not sure if it is because of the first flights or will keep that price.

Saludos



Life is what happens when you have other plans.....
User currently offlineAnthsaun From Mexico, joined Apr 2004, 544 posts, RR: 3
Reply 12, posted (5 years 5 months 2 weeks 1 day 19 hours ago) and read 6655 times:



Quoting Mrgmrg (Thread starter):
Will they be able to compete?

I do not think they are planning on competing each other. I´m certain they are working out to complement each other. That is the whole point of being part of One World.

Also, I may say that the airplanes incoming CUN from the UK are packed with travelers not caring for comfort but price and schedule.

MX will do fine and better as time teaches.



Over 80 years in business say a lot about success
User currently offlineRojo From Spain, joined Sep 2000, 2431 posts, RR: 9
Reply 13, posted (5 years 5 months 2 weeks 1 day 18 hours ago) and read 6591 times:



Quoting N405MX (Reply 11):
Unfortunately not, only the 762 that will be used to LGW, not sure of the seats they will chose, as the 763´s and 762 used to GRU will be with ejecutiva and tourist only, maybe the A330´s will come too with F and J, because it has more space and it can be used to offer a better product.

The 762 for GRU will have a 40J 116Y config, LGW will be 6F/24J/112Y if I remember right, I´ll check later on shares to confirm.

I hope that different aircraft configurations don't hurt MX!! AM could teach them well what happens when one aircraft goes tech and they have to use another aircraft with a different configuration... XA-APB is the perfect example for AM, which is the odd ball in the B767 fleet. But in MX's case it could be worst, since they can end up selling 3F seats on a 3 class B762 and have an aircraft swap to a 2 class B762... in that case I don't want to see the faces of the 3 F passengers!!! For such a small long haul fleet, they should have one configuration for B762's, one for B763's and one for the A332's.


User currently offlineOrbis From Mexico, joined Dec 2003, 244 posts, RR: 1
Reply 14, posted (5 years 5 months 2 weeks 1 day 17 hours ago) and read 6565 times:



Quoting N405MX (Reply 1):
MX is doing it´s job on upgrading their cabins, specially the Ejecutiva, and that´s why on MEX-LGW they´ll offer a 1st class cabin,

Yo, como santo tomas, hasta no ver no creer. (Seeing is believing)

so far, no 1st class offered on the reservation systems on any date as far as dec2009
J fare (restricted) is around $3400 usd r/t. excluding taxes.
BA´s same fare for dec2008 is $2600 usd r/t

on a different issue. MX´s wants 100,000 FF miles for the same r/t, while Skyteam requires only 80,000.

I really don´t understand why MX devaluated their FF program so bad. Does anyone know how will the OW rules will affect Frecuenta?



we should live our lives as if we were really alive!!! H.M.
User currently offlineN405MX From Mexico, joined May 2004, 1378 posts, RR: 10
Reply 15, posted (5 years 5 months 2 weeks 1 day 9 hours ago) and read 6445 times:



Quoting Rojo (Reply 13):
AM could teach them well what happens when one aircraft goes tech and they have to use another aircraft with a different configuration

MX already had that trouble with the F100´s when they had an equipment change from an A320 to an F100, suddenly Ejecutiva was oversold by 4 seats  Wow!  Confused

Quoting Orbis (Reply 14):
so far, no 1st class offered on the reservation systems on any date as far as dec2009

J is offered on shares, I forgot to check the price today, i´ll check it tomorrow and post it.

Quoting Orbis (Reply 14):
Yo, como santo tomas, hasta no ver no creer. (Seeing is believing)

Hombre de poca fe... ya verás.... (you´ll see)

Quoting Orbis (Reply 14):
on a different issue. MX´s wants 100,000 FF miles for the same r/t, while Skyteam requires only 80,000.

Maybe not:
Con el fin de incentivar a nuestros socios a viajar en las nuevas rutas de Mexicana: Londres, y Sao Paulo. Frecuenta lanza las siguientes promociones con Millas:
Para Acumulación: Dobles Millas
(No acumulan “T” e “I”)
Para Redención: 50% Menos Millas
La vigencia para adquirir Boleto Beneficio es del 10 al 30 de Noviembre de 2008 y para viajar hasta el 31 de Marzo de 2009. El viaje deberá ser completado el 31 de Marzo de 2009.
Esta promoción aplica en viaje sencillo o redondo
No aplica en conjunto con otras promociones
No se permiten cancelaciones

In a few words, for LGW and GRU 50% less miles with frecuenta, sale period is 10-30Nov valid to travel until 31March09. Single/Round trip.


Saludos



Life is what happens when you have other plans.....
User currently offlineLACA773 From United States of America, joined Nov 2004, 3945 posts, RR: 2
Reply 16, posted (5 years 5 months 2 weeks 1 day 8 hours ago) and read 6441 times:
Support Airliners.net - become a First Class Member!



Quoting N405MX (Reply 6):
For the long routes they are doing a good job in both cabins, ejecutiva and tourist, the EZE route has a great catering service, local routes still the "happy box" but the Ejecutiva has a great hot meal service, about 2 months ago they changed from Patricia Quintana to Enrique Olvera catering services (the chef) so the products are getting better.



Quoting N405MX (Reply 6):

The problem there is the savings they are doing with all the weight they cut without several things for service, but could be a good thing to bring that back.

Saludos

Thankyou for the information, N405MX. I apreciate it. To be competitive against the EU carriers, it makes sense MX as well as AM have too and need to upgrade their "soft" product offerings to remain competitive.
I feel it's safe to say, your national carriers who do long haul international offer better soft products compared to what the US carriers offer when comparing to their competition.

Saludos
LACA773


User currently offlineN405MX From Mexico, joined May 2004, 1378 posts, RR: 10
Reply 17, posted (5 years 5 months 2 weeks 21 hours ago) and read 6270 times:



Quoting LACA773 (Reply 16):
To be competitive against the EU carriers, it makes sense MX as well as AM have too and need to upgrade their "soft" product offerings to remain competitive.

Just to compare, MEX-MTY AM and MX offer hot meal on business, while AA on their DFW-MTY run (almost same flight time) offers almost nothing, and comparing longer routes, same DFW-MTY and for example, LAX/JFK/ORD-MTY, MX offers hot meal on both cabins, maybe we could take the issue that those flights are about 3hr legs, but compared based on they are intl flights.

Saludos



Life is what happens when you have other plans.....
User currently offlineMayaviaERJ190 From Mexico, joined Jan 2008, 292 posts, RR: 1
Reply 18, posted (5 years 5 months 2 weeks 21 hours ago) and read 6257 times:

The topic for this thread can be answered immediately: YES. They´re already selling seats, need I say more? But then comes the interesting part about Mexicana´s new cabin products. Whatever they bring in, should be branded Azteca de Oro, I hope so too. And finally my opinion is that this is beginning to smell like AM MEX-TIJ-NRT, an absolute unsuspected success and hours wasted on stupid speculation instead of starting a thread titled "What Do You Think Mexicana Needs For Beating BA at MEX-LON?".


My other plane is an A380.
User currently offlineNAVEGA From United States of America, joined Nov 1999, 741 posts, RR: 0
Reply 19, posted (5 years 5 months 2 weeks 20 hours ago) and read 6221 times:



Quoting MayaviaERJ190 (Reply 18):

100% in agreement with your comments Mayavia...


I tried to book seats in their website and for the first 2 weeks, most flights are sold out
and only Business Class ia available.


User currently offlineMayaviaERJ190 From Mexico, joined Jan 2008, 292 posts, RR: 1
Reply 20, posted (5 years 5 months 2 weeks 16 hours ago) and read 6104 times:



Quoting NAVEGA (Reply 19):
first 2 weeks, most flights are sold out

Long live the "q"ueen. Mexicana, that is.



My other plane is an A380.
User currently offlineJAL From Canada, joined Apr 2000, 5078 posts, RR: 8
Reply 21, posted (5 years 5 months 2 weeks ago) and read 5932 times:

I'm sure they will do great London is after all the main hub city for their OneWorld partner, BA.


Work Hard But Play Harder
User currently offlineAM001 From United States of America, joined Jan 2004, 221 posts, RR: 5
Reply 22, posted (5 years 5 months 1 day 22 hours ago) and read 5229 times:
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Quoting NAVEGA (Reply 19):
I tried to book seats in their website and for the first 2 weeks, most flights are sold out
and only Business Class ia available.

Really?

-------------------------------------------------------B C D E H J K L M Q S V W Y
01/17:
MX 1594 MEX/0230p LGW/07:25a (+1) 9 9 9 9 9 6 9 9 9 9 9 9 9 9
01/18:
MX 1595 LGW/1030a MEX/05:35p 9 9 9 9 9 6 9 9 9 9 9 9 9 9
01/21:
MX 1594 MEX/0230p LGW/07:25a (+1) 9 9 9 9 9 6 9 9 9 9 9 9 9 9
01/22:
MX 1595 LGW/1030a MEX/05:35p 9 9 9 9 9 5 9 9 9 9 9 9 9 9
01/24:
MX 1594 MEX/0230p LGW/07:25a (+1) 9 9 9 9 9 6 9 9 9 9 9 9 9 9
01/25:
MX 1595 LGW/1030a MEX/05:35p 9 9 9 9 9 4 9 9 9 9 9 9 9 9
01/28:
MX 1594 MEX/0230p LGW/07:25a (+1) 9 9 9 9 9 6 9 9 9 9 9 9 9 9
01/29:
MX 1595 LGW/1030a MEX/05:35p 9 9 9 9 9 4 9 9 9 9 9 9 9 9

Even BA's flights are fully open for the same weeks in all classes!

(sorry for the format)

Don't get me wrong, I hope the very best for this venture... but the way the economy is going... well...

AM001



"Je vole car cela libere mon esprit de la tyrannie des choses insignifiantes" - St. Exupery
User currently offlineNAVEGA From United States of America, joined Nov 1999, 741 posts, RR: 0
Reply 23, posted (5 years 5 months 1 day 13 hours ago) and read 5071 times:

Sorry AM,

Have no Idea where you got your information, hopefully not from the AM system which
is usually inaccurate but try to buy ticket on their website instead.

If the website information is not correct then I will purchase my ticket directly with them
as I want to be on their first flight as do most of my friends.


We understand their Clase Ejecutiva will be awesum with new seats and meal service etc.

The prices are just about right for a quick trip to London even though we have to fly to
Mexico City first from different cities in the USA.


Keep me posted.


User currently offlineMHTripple7 From United States of America, joined Feb 2008, 1100 posts, RR: 8
Reply 24, posted (5 years 5 months 1 day ago) and read 4950 times:

Quoting NAVEGA (Reply 23):
Have no Idea where you got your information, hopefully not from the AM system which
is usually inaccurate but try to buy ticket on their website instead

He got his information from a GDS and it is correct. You should have no problem getting the inagural flight on 17Jan09 from MEX-LGW. I went on travelocity.com and the flight is available for booking, so if you can't get the MX website to work, I would just use travelocity. Good luck and please write a Trip Report if you do end up taking the inagural.

[Edited 2008-11-22 07:29:58]

25 Post contains images N405MX : Speaking of MX´s trips to Europe, the seatmap for the A332 is released on the system, and bookable for the CUN flights in december, i´ll post the 76
26 LH498 : Thanks for posting the seatmap!! It's indeed a very relaxed configuration with amazing legroom, however 3-3-3 = I guess they had no time and/or money
27 NAVEGA : LH498, Since you are familiar with the seats used on LX please enlighten us on what they look like. A 163 in coach should give a lot of leg room from
28 Rojo : The A332' that MX is getting were originally planned for XL Airways (charter company that went bankrupt) not LX... This is why they are on a 3-3-3 la
29 NAVEGA : Rojo, My mistake, I am aware that it is XL. Thanks for the clarification anyway. Do you think the 3x3 seating is bad??
30 Viscount724 : But very little shoulder room. 9-abreast on an Airbus, regardless of seat pitch, is not competitive for a scheduled carrier in a major market.
31 N405MX : Indeed, let´s hope MX rethinks again its strategy for the european market, as the ejecutiva seats and the last 9 rows will have plenty of room (leg
32 Post contains links SR117 : Well, the 767 may be a bit old, and the A332 will be rather stuffy for anyone who isn't a skinny supermodel.. but, at least the planes are going to lo
33 Wolflair : Currently living and working in London area.. STANSTED! (no joke, only 20 min drive to STN compared to a 60+ min drive to LGW or LHR). 100% true (wou
34 LH498 : LX..XL, I'm not familiar with any of them... My point came from the fact that the cabin-width of the Airbus WBs is designed for a 2-4-2 configuration
35 MayaviaERJ190 : Hi all a.netters who are next, close or on a Mexicana/Click/Frecuenta/VTP or similar plane/building/office/ramp/website. This seems to be a major imag
36 N405MX : Not so sure yet, it was kept in the dark until the plane arrives, hopefully the plane is already in MEX or will be arriving later today, but some sai
37 Orbis : MEX-CUN under what flight number? I cant find it. I searched dec 10th to 24th and all metal I find is A318, A319,A320 and f100 Regards
38 EddieDude : Based on the picture of the ad of the new GRU flight, I tend to think the new livery is more likeable than the current one, but the new eagle face is
39 NAVEGA : Still looking and wondering if I will get used to the new colors. The problem I am having is that the original picture with the Gachica had a very dif
40 N405MX : MEX-CUN MX345 CUN-MEX MX346 That flight is an evening flight, arrives at MEX about 7pm In the morning is flt MX371 MEX-CUN, the return think it´s MX
41 N405MX : And here are the rest of the config for the Europe Equipments: Boeing 767-200 MEX-LGW J6 C34 Y114 on a 2-2-2 abreast for the J and C and 2-3-2 for Y B
42 NAVEGA : N405MX, Are you sure about the J Class for Mexicana as I just saw a YOUTUBE video where Crespo advises that they will not have a First Class only Bus
43 N405MX : Actually they still has doubts about it, but on the res system shows MEX-LGW with 6 places in J, also the seat map shows those seats, I´ll be postin
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