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Here Is Dateline's "Sophiscated" Tracking Software  
User currently offlinePilot1113 From United States of America, joined Aug 1999, 2333 posts, RR: 12
Posted (13 years 3 months 3 weeks 4 days 23 hours ago) and read 1805 times:

http://www.avweb.com/sponsors/fe/index.html

It's called "Flight Explorer" and you use the program for $10 per month.

If any of you saw the "Dateline" follow up and when a CEO was asked, "when can we expect the kind of software that "Dateline" used to be available to gate agents?"

He answered, "I don't know."

If there is any enterprising gate agent out there with a laptop and a phone jack, they can easily use this software to find the plane.

- Neil Harrison

19 replies: All unread, jump to last
 
User currently offlinePilot1113 From United States of America, joined Aug 1999, 2333 posts, RR: 12
Reply 1, posted (13 years 3 months 3 weeks 4 days 23 hours ago) and read 1652 times:

I forgot to add that we use this software at Purdue. Students, however, can't access it. The professors only use it during lectures.

- Neil Harrison


User currently offlineVirginA340 From United States of America, joined Jul 2005, 15 posts, RR: 0
Reply 2, posted (13 years 3 months 3 weeks 4 days 23 hours ago) and read 1637 times:

The software looks pretty reliable when shown on TV. In the time the airline is lying to you about the delay you can take that precious time and book with another airline and not get screwed over.


"FUIMUS"
User currently offlinePilot1113 From United States of America, joined Aug 1999, 2333 posts, RR: 12
Reply 3, posted (13 years 3 months 3 weeks 4 days 22 hours ago) and read 1616 times:

The software tracks flights in "real-time," and receives its feed directly from the FAA's ATC Center in Herdon, Virginia.

- Neil Harrison


User currently offlineL-188 From United States of America, joined Jul 1999, 29786 posts, RR: 58
Reply 4, posted (13 years 3 months 3 weeks 4 days 16 hours ago) and read 1566 times:

I was rolling when I saw that....Nearly busted a gut!!!

Where I work we used keep track of out flights using that exact same software!!!

Then we switched to FlyteTrax which does the same thing but the accountants like better.



OBAMA-WORST PRESIDENT EVER....Even SKOORB would be better.
User currently offlineN509JB From United States of America, joined Nov 2007, 0 posts, RR: 1
Reply 5, posted (13 years 3 months 3 weeks 4 days 14 hours ago) and read 1563 times:

we use the tracker on trip.com all the time. and we put it up for all the world to see when we have a delay, so our pax can see the status of their flight. we dont have to lie. that is such a negative sterotype about airline employees, and i wish people would get that out of their heads.

N509JB


User currently offlinePilot1113 From United States of America, joined Aug 1999, 2333 posts, RR: 12
Reply 6, posted (13 years 3 months 3 weeks 4 days 1 hour ago) and read 1493 times:

N509JB--

You mean JetBlue actually shows where the aircraft is, if there's a delay? You've gotta be kidding me!  Smile

That airline just keeps getting better and better!

- Neil Harrison


User currently offlineBrett80211 From United States of America, joined Feb 2000, 266 posts, RR: 1
Reply 7, posted (13 years 3 months 3 weeks 4 days ago) and read 1481 times:

After I saw the show, I decided to get the program...Flight Explorer...Its Great!And its ver accurate. Everthing a Airliner lover would want.
The service is 10 dollars a month, for 10 tracking hours a month, if you exceed it there will be an additional 3.75 an hour..If you love plane I reccomend this program to you..You will fall in love with it.-Brett


User currently offlineN312RC From United States of America, joined Aug 2000, 2682 posts, RR: 16
Reply 8, posted (13 years 3 months 3 weeks 4 days ago) and read 1475 times:

Niel,

The data actually comes from the Aircraft Situation Display data center in Cambridge, Mass.



Fly Delta's Big Jets!
User currently offlinePilot1113 From United States of America, joined Aug 1999, 2333 posts, RR: 12
Reply 9, posted (13 years 3 months 3 weeks 3 days 22 hours ago) and read 1454 times:

>>The data actually comes from the Aircraft Situation
>>Display data center in Cambridge, Mass.

Yum... crow tastes good.  Big grin

- Neil Harrison


User currently offlineUAL Bagsmasher From United States of America, joined Sep 1999, 2146 posts, RR: 10
Reply 10, posted (13 years 3 months 3 weeks 3 days 21 hours ago) and read 1436 times:

We use it at work to see where our inbound flights are at. Saves us from waiting outside in the cold or rain needlessly. Big grin

User currently offlineN766AS From , joined Dec 1969, posts, RR:
Reply 11, posted (13 years 3 months 3 weeks 3 days 21 hours ago) and read 1425 times:

I read about it on avweb.com a while ago... cool program I think! It'd be fun to listen to a Center sector with my avband radio and watch the action live...

For those who might be diehard users , you can get the unlimited service for (ouch) $250/month.


User currently offlinePilot1113 From United States of America, joined Aug 1999, 2333 posts, RR: 12
Reply 12, posted (13 years 3 months 3 weeks 2 days 21 hours ago) and read 1385 times:

Who here has this software and what do they think of the slimmed down version?

- Neil Harrison


User currently offlineN628AU From United States of America, joined Oct 2000, 342 posts, RR: 0
Reply 13, posted (13 years 3 months 3 weeks 2 days 19 hours ago) and read 1378 times:

All those Dateline reports are jokes. They lost all credibility when they put the explosives in the GM pickups to make their exploding gas tank story.

User currently offlineGoingboeing From United States of America, joined Dec 1999, 4875 posts, RR: 17
Reply 14, posted (13 years 3 months 3 weeks 2 days 14 hours ago) and read 1363 times:

So, does this software indicate the reason for the delay? Or does it just show "ground" or "scheduled" (like the trip.com) if the flight hasn't left the ground?

Seems to me, the only way you could catch a "lying" gate agent would be if the software displayed "mechanical delay" or "ATC delay" or "ground stop". If it doesn't and it only shows that the aircraft is 31,000 over Peoria, travelling at 380 kts and is expected to arrive in 45 minutes, what good is it really?


User currently offlinePilot1113 From United States of America, joined Aug 1999, 2333 posts, RR: 12
Reply 15, posted (13 years 3 months 3 weeks 2 days 9 hours ago) and read 1340 times:

>>If it doesn't and it only shows that the aircraft is 31,000 over Peoria, >>travelling at 380 kts and is expected to arrive in 45 minutes, what good is it >>really?

It shows that the aircraft isn't:

a.) down for maintenance reasons
b.) going to arrive at the scheduled time because it's still flying
c.) going to arrive at the scheduled time because it hasn't left the ground yet at it's previous airport.

- Neil Harrison


User currently offlineGoingboeing From United States of America, joined Dec 1999, 4875 posts, RR: 17
Reply 16, posted (13 years 3 months 3 weeks 2 days 9 hours ago) and read 1340 times:

Does it alleviate the delay any? The big complaint is that airlines are "lying" about delays.

<< a.) down for maintenance reasons >>

Which flight tracker software provides real time information for the cause of the delay?

<< b.) going to arrive at the scheduled time because it's still flying

c.) going to arrive at the scheduled time because it hasn't left the ground yet at it's previous airport. >>

What value is this in alleviating frustraions of delays? So they know it's in the air - Why was it delayed? So they know it hasn't left the ground yet - again no inkling of the cause for the delay.



User currently offlineN509JB From United States of America, joined Nov 2007, 0 posts, RR: 1
Reply 17, posted (13 years 3 months 3 weeks 11 hours ago) and read 1289 times:

who cares why its delayed? you know as well as anyone that most delays are cause by weather. i wish you would get it out of yer head that gate agents are lying to you. im not gonna defend anyone who has, cause thats wrong, but i never have, and i wont no matter what. but you have to understand, maybe a gate agents boss is making them lie. ive seen it. and also, it not a good idea to tell the entire truth sometimes to avoid a panic situation. for instance, say flight XXX gets struck by lightning taxiing out. everyone is fine but a computer went out and the pilot has to come back to the gate to get a MX to reset the computer. believe me, you not gonna tell the people in the gate area that their loved ones plane just got struck by lightning. you are gonna tell them the truth, the plane came back to the gate to get a computer reset, and everything is fine.

the flight tracker is such a big help...BELIEVE ME. it chills everyone out to see where the plane is.

and while we are on the subject, i got beef with dateline. its that kind of story that creates irate pax. if you tell people that agents are lying to you, thats gonna become a sterotype, and the flying public will think that all agents are gonna lie.

bottomline is, untill you have done this job, just treat people with the basic human respect and empathy. we are humans too.

N509JB


User currently offlineLeon From United States of America, joined Jul 1999, 47 posts, RR: 0
Reply 18, posted (13 years 3 months 3 weeks 10 hours ago) and read 1272 times:

I like the idea of this program, but what, exactly, does it offer over trip.com and other free flight tracking sites? Convince me. I want to buy it.

User currently offlineA330_DTW From United States of America, joined Sep 2000, 371 posts, RR: 0
Reply 19, posted (13 years 3 months 3 weeks 10 hours ago) and read 1267 times:

NW agents have access to an internal flight tracking system in WorldFlight. Since NW bought this from United years ago, I'm sure United gate agents will be able to access the same information in their system.

You must first know the ship number.
If you use a Westinghouse terminal, log in to WorldFlight by typing >SI:FLT [enter]
In AOP go to >ACCESSORIES, >WORLDFLIGHT
then,
>SON/clock number [enter], then
>your password [enter]

(If you don't have a password, call the Help Desk and touch the option for PASSWORD RESET and tell them you want access to WorldFlight.)

Clear the screen

Then type >CUR RTG XXXX [enter] (where XXXX is the ship number). This gives you the CURRENT ROUTING; i.e. where that particular aircraft WILL be going.

To find out where the aircraft has been (or where your airplane is coming from if you can't find it on the FID screen) type:

>RTG HIS XXXX [enter] This gives you the ROUTING HISTORY.

In both displays, you'll get the flight number, city pair, and date. You can then jump back into Worldspan and access FLIFO to see just where the delay (if any) occurred.



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