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Delta Announces Upgraded Checkin Technology  
User currently offlineFFlyerWorld From United States of America, joined Apr 2008, 335 posts, RR: 0
Posted (7 years 1 week 13 hours ago) and read 2390 times:

Delta continues to improve the customer check in process with faster options.


5 replies: All unread, jump to last
User currently offlinePanAm747 From United States of America, joined Feb 2004, 4242 posts, RR: 8
Reply 1, posted (7 years 1 week 12 hours ago) and read 2279 times:

And all those kiosks will be paid for via the $15 first checked bag fees.

Okay, I couldn't resist that one. As long as there are actual Delta employees there to assist should the system go down or to put a destination tag on the check suitcase, I'm all for speeding things along.

From family experience, though, when things go wrong, they go REALLY wrong, so I hope eliminating "back-up" isn't a cost-saving plan...

Pan Am:The World's Most Experienced Airline - P(oor) S(ailor's) A(irline): San Diego's Hometown Airline-Catch Our Smile!
User currently offlineFlyDeltaJets From United States of America, joined Feb 2006, 1966 posts, RR: 2
Reply 2, posted (7 years 1 week 12 hours ago) and read 2225 times:

The new technology is a few weeks old now. Best feature is the print boarding pass now button that is on the second screen. No need to scroll through all of that TSA information and ask if you need bags checked. Some kiosks are running a little slow as the computers are a little weak to handle the new software.

The only valid opinions are those based in facts
User currently offlineBurnsie28 From United States of America, joined Aug 2004, 7834 posts, RR: 8
Reply 3, posted (7 years 1 week 11 hours ago) and read 2149 times:

This sounds a lot like NW's system, especially the DL.com feature of a profile which NW has had for a few years now.

User currently offlineFFlyerWorld From United States of America, joined Apr 2008, 335 posts, RR: 0
Reply 4, posted (7 years 1 week 11 hours ago) and read 2086 times:

Quoting Burnsie28 (Reply 3):

That may be. However, the plan is combine the best from both websites and make it the very best in the industry. No US carrier has ever had the capabilities to allow curbside International Check-in - Until now by Delta. (see article)

User currently offlineRafflesking From Singapore, joined Mar 2007, 324 posts, RR: 0
Reply 5, posted (7 years 1 week 4 hours ago) and read 1779 times:

Well it's definately fewer screens, but man oh man those are some sluggish systems.

I used them at BOS, CVG and PHL over the past week and it didn't save me any time - just a few clicks.

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