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TSA, Airports, Elite Lines  
User currently offlineDavescj From United States of America, joined Jun 2007, 2292 posts, RR: 0
Posted (5 years 4 months 2 weeks 6 days 12 hours ago) and read 2579 times:

OK, I have never seen this discussed. Pls simply redirect me if it has.

We have all seen TSA (and other equivalents) create Elite lines for Biz, F, elite travelers. My question is:

who decides what system will be used?

For example, in USA, some do the Family/occasion/frequent traveler system. Others have lines for eiltes/prem. cabin. DEN even has a special line for "one carry on only" (or did last time I flew through there).

Do the airlines have to pay for their prem. pax to use a premium line? Who do they pay? the airport? TSA? Both?

I have a hard time believing any one is giving anything away free.

Thanks for the insights!

Dave


Can I have a mojito on this flight?
22 replies: All unread, jump to last
 
User currently offlineJhooper From United States of America, joined Dec 2001, 6199 posts, RR: 12
Reply 1, posted (5 years 4 months 2 weeks 4 days 13 hours ago) and read 2403 times:

Traditionally, prior to the TSA, the airlines were responsible for security screening (through contractors), and thus have controlled access to the checkpoints. This practice of controlling checkpoint access has carried forward to today. I believe that's the only way the government could get away with providing expedited screening to elite airline customers.

Now, TSA is gradually implementing what they call the "evolution of security" (EOS) which, among other things, creates the expert/beginner/etc. lanes. Some airports still have the old system while others have gone to the new system. For more information on the EOS, check out their blog at http://www.tsa.gov/blog



Last year 1,944 New Yorkers saw something and said something.
User currently offlineDavescj From United States of America, joined Jun 2007, 2292 posts, RR: 0
Reply 2, posted (5 years 4 months 2 weeks 4 days 7 hours ago) and read 2321 times:



Quoting Jhooper (Reply 1):
Now, TSA is gradually implementing what they call the "evolution of security" (EOS) which, among other things, creates the expert/beginner/etc. lanes.

I will say, I have used this system in MKE, and it works great. Was in PHL, and they had only one "infrequent traveler" line. That wasn't so pleasant.

As for CLEAR, or similar, I have yet to see the advantage.

Dave



Can I have a mojito on this flight?
User currently offlinePgtravel From United States of America, joined Oct 2005, 446 posts, RR: 3
Reply 3, posted (5 years 4 months 2 weeks 4 days 6 hours ago) and read 2300 times:



Quoting Davescj (Thread starter):
We have all seen TSA (and other equivalents) create Elite lines for Biz, F, elite travelers

As Jhooper says, it's not a TSA function. TSA handles security, but they let the airlines and airports decide in what order people get to the front (except for the expert/family lanes). DHS had a blogger roundtable last week and they talked about this and CLEAR specifically. You can see the transcript here.


User currently offlineDavescj From United States of America, joined Jun 2007, 2292 posts, RR: 0
Reply 4, posted (5 years 4 months 2 weeks 4 days 4 hours ago) and read 2218 times:



Quoting Pgtravel (Reply 3):

Intresting read! Thanks for posting the link! I"m in total agreement:: some one please build a good shoe scanner!

Dave



Can I have a mojito on this flight?
User currently offlineTheGMan From United States of America, joined Nov 2008, 606 posts, RR: 0
Reply 5, posted (5 years 4 months 2 weeks 4 days 3 hours ago) and read 2181 times:

In some places it is a joke. A TSA agent tried to tell me last week that I was not an expert traveler. I asked him how he knew how many times I have gone through security since the inception of TSA.

The kicker to this was the fact that there was not any line at all at the checkpoint.


User currently offlinePanAm747 From United States of America, joined Feb 2004, 4242 posts, RR: 9
Reply 6, posted (5 years 4 months 2 weeks 4 days 3 hours ago) and read 2149 times:

Here in San Diego, they spent the money for the signs, and the time and energy to post them, but to my knowledge they have NEVER used them.

Last summer I found myself in the supposed "Expert Traveller" line. When it was slower than the "Family" line, I asked the TSA agent if this was really the line for expert travellers.

"We don't use those!!" I was very abruptly informed. I think I must have been the only person who even noticed the signs were up, as passengers simply chose whichever line was shortest.

This November I encountered the same situation, but I just chose the shortest line. I don't even remember what it was. Not worth the time, effort, or anal probe to ask why they're even up at all.

As a side note, I have an amazing ability to ALWAYS choose the slowest lane, whether it be at the airport, the grocery store, or on the freeway. I am a yutz magnet - idiots sense my presence and slow down in front of me.

Rules always sound great, but implementation is a different matter.



Pan Am:The World's Most Experienced Airline - P(oor) S(ailor's) A(irline): San Diego's Hometown Airline-Catch Our Smile!
User currently offlineMauiman31 From United States of America, joined Sep 2007, 440 posts, RR: 0
Reply 7, posted (5 years 4 months 2 weeks 4 days 2 hours ago) and read 2120 times:
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Quoting PanAm747 (Reply 6):
Here in San Diego, they spent the money for the signs, and the time and energy to post them, but to my knowledge they have NEVER used them

My experience also, PanAm747 -- Have seen signs posted and basically ignored at other airports also -- i.e. - families, vacation or infrequent travelers -- with tons of carry-ons, safety seats, strollers, shoes on, pockets full, jewlery laden -- etc. etc. in the "expert" traveler line -- they just go to the shortest line and I have never seen a TSA agent redirect them.

The only time I can commonly breeze through screening is when I am fortunate enough to be able to use an elite line for F/J pax. Sweet. Typically shorter and typically pax who travel a lot.


User currently offlineDeltAirlines From United States of America, joined May 1999, 8868 posts, RR: 12
Reply 8, posted (5 years 4 months 2 weeks 4 days 1 hour ago) and read 2081 times:



Quoting TheGMan (Reply 5):
A TSA agent tried to tell me last week that I was not an expert traveler. I asked him how he knew how many times I have gone through security since the inception of TSA.

Same here - at one airport, I walked up to the (very short) expert line. Agent said I should go to the novice line. I quickly told him that despite being only 23 years old, I had flown over 100,000 miles domestically already this year and know how to clear security better than 90% of the population. Only then did he relent.


User currently offlineCubsrule From United States of America, joined May 2004, 22302 posts, RR: 20
Reply 9, posted (5 years 4 months 2 weeks 4 days ago) and read 2032 times:

I think that the whole expert line idea is somewhat flawed. I was behind a guy at MDW who was carrying on 2 desktop computers. I have no doubt that he was an expert traveler, but he took quite a long time to clear security. Perhaps lines which differentiate based on amount of crap one is carrying would be better....

Quoting Mauiman31 (Reply 7):
they just go to the shortest line and I have never seen a TSA agent redirect them.

IIRC when they implemented the policy they stated that, as a matter of policy, they would not redirect people.



I can't decide whether I miss the tulip or the bowling shoe more
User currently offlineTheGMan From United States of America, joined Nov 2008, 606 posts, RR: 0
Reply 10, posted (5 years 4 months 2 weeks 3 days 21 hours ago) and read 1945 times:



Quoting Cubsrule (Reply 9):
I think that the whole expert line idea is somewhat flawed. I was behind a guy at MDW who was carrying on 2 desktop computers. I have no doubt that he was an expert traveler, but he took quite a long time to clear security. Perhaps lines which differentiate based on amount of crap one is carrying would be better....

I had a small backpack with me. That is it. I still ended up behind the lady who only spoke spanish who was carrying a newborn in a carrier.


User currently offlineDavescj From United States of America, joined Jun 2007, 2292 posts, RR: 0
Reply 11, posted (5 years 4 months 2 weeks 3 days 17 hours ago) and read 1871 times:



Quoting Cubsrule (Reply 9):
Perhaps lines which differentiate based on amount of crap one is carrying would be better....

I remember DEN doing this. They had a "regular" line, an elite line, and a one item only line. I was in the later, and it was by far the fastest.

For what it is worth, sometimes an "experimental" line is fast also. I was in line in TPA, and the TSA agent asked if I'd volunteer for the "sniff machine." I looked at her oddly, she laughed and said the machine puffs air on you, then checks the chemicals in the air. So I said OK, why not. It bumped me up by about 5 min. The rest of the process was normal.

Quoting Cubsrule (Reply 9):
IIRC when they implemented the policy they stated that, as a matter of policy, they would not redirect people.

As a matter of policy they are supposed to have implemented the lines. Our tax dollars at work.

Dave



Can I have a mojito on this flight?
User currently offlineLXA333 From United States of America, joined Nov 2008, 279 posts, RR: 0
Reply 12, posted (5 years 4 months 2 weeks 3 days 16 hours ago) and read 1841 times:

This seems kinda interesting. I suppose you guys already know of this proram, it only works in the US though and only in 20 airports up until now.

http://www.flyclear.com/



SWISSAIR-Worlds most refreshing airline
User currently offlineRafabozzolla From Brazil, joined Apr 2000, 1184 posts, RR: 0
Reply 13, posted (5 years 4 months 2 weeks 3 days 14 hours ago) and read 1804 times:

On a side note.

If anyone could help me.

Whenever I board a plane in the US (domestic or international) I am picked for further security screening.

My only guess is because I have dual citizenship (BR/IT) and I always travel to the US with my Italian passport, even when flying from/to Brazil.

But then again, why would that be a reason? People become suspects just because they are not flying to or from the country that issued their passport?


User currently offlineContrails15 From United States of America, joined Oct 2008, 1181 posts, RR: 0
Reply 14, posted (5 years 4 months 2 weeks 3 days 13 hours ago) and read 1785 times:

We have like what, 20 or so security lanes here at Jetblue's T-5 and I think that are trying to use this EOS system which I have yet to see if it is even trying to be used. I doubt that it is and even at more importance is the fact for our new 20 lane security area to work you need to have at least more then 6 lanes open. On average there is only 5 open on any given day and its not the airlines fault but TSA. There NEVER is enough people from TSA to staff all the lanes. I'm not putting blame on anyone, it is what it is but you can have as many lanes as you want but it doesn't mean anything unless there staff which seems to be never. This is the main complaint with flyers is that there waiting so long to go thru security and of course they will go to B6 crewmembers and ask why WE don't have enough TSA agents and lanes open. Of course we tell them its not up to us to staff the lanes but because its our terminal so its always our fault to of course the novice pax. Like I said it is what it is but I would really like to see this EOS system given a fair trail run.


Giants football!!!!!!!!!!!!!!!!!!!!!!!!
User currently offlineMir From United States of America, joined Jan 2004, 21086 posts, RR: 56
Reply 15, posted (5 years 4 months 2 weeks 3 days 13 hours ago) and read 1778 times:



Quoting Contrails15 (Reply 14):
We have like what, 20 or so security lanes here at Jetblue's T-5 and I think that are trying to use this EOS system which I have yet to see if it is even trying to be used. I doubt that it is and even at more importance is the fact for our new 20 lane security area to work you need to have at least more then 6 lanes open. On average there is only 5 open on any given day and its not the airlines fault but TSA.

Amen. It took me 20 minutes to get through security at T5 at 4:30am, partly because there were only two metal detectors and four x-ray machines going, and partly because the TSA staff just seemed slow. I don't know if they were having problems with the equipment or something, but one of the guys who was supposed to be running the x-ray was just spinning around on his chair while the belt moved nowhere.

The terminal is great, but if waits like that are going to be the norm, it's going to ruin it. You'd expect that sort of delay in T3, where you have a terminal that wasn't designed for modern security and things have to be shoehorned in, but there's no excuse for it at T5 - one of the first terminals built with modern security in mind.

-Mir



7 billion, one nation, imagination...it's a beautiful day
User currently offlineIAirAllie From , joined Dec 1969, posts, RR:
Reply 16, posted (5 years 4 months 2 weeks 3 days 6 hours ago) and read 1670 times:



Quoting Rafabozzolla (Reply 13):
But then again, why would that be a reason? People become suspects just because they are not flying to or from the country that issued their passport?

I don't think that is the reason. I've never noticed a difference whether I use my US, CAN or AUS passport. I tend to get selected when I'm on a one way last minute purchase itinerary (which is all the time) or at leat I used to before making elite.


User currently offlineElBandGeek From United States of America, joined Jun 2008, 750 posts, RR: 0
Reply 17, posted (5 years 4 months 2 weeks 3 days 6 hours ago) and read 1650 times:

I used the expert line in MCO (I'm not exactly an "expert" but I do understand the system and only had my computer case) coming back from my disney trip in august and flew through. There were only a couple people ahead of me and everything went quick. I looked over at the other lanes and while the beginner/family lanes were longer they still seemed to be moving pretty smoothly. I would guess that with the huge amount of leisure pax going through MCO (particularly the east checkpoint were you have WN FL and B6) they would be smart enough to make sure to not only use the system, but iron out as many of the bugs they could.

User currently offlineAlianza From United States of America, joined Apr 2008, 230 posts, RR: 0
Reply 18, posted (5 years 4 months 2 weeks 3 days 4 hours ago) and read 1606 times:



Quoting Rafabozzolla (Reply 13):
On a side note.

If anyone could help me.

Whenever I board a plane in the US (domestic or international) I am picked for further security screening.

If you are traveling one way, without holding a return passage on the same ticket/reservation, then you may be marked for TSA inspection.



Saludos,


User currently offlineDispatchguy From United States of America, joined Jan 2006, 1248 posts, RR: 2
Reply 19, posted (5 years 4 months 2 weeks 3 days ago) and read 1518 times:



Quoting Davescj (Reply 11):
and said the machine puffs air on you, then checks the chemicals in the air

I wonder what happens if one just so happens to break wind while in there...


It's a fair question!  Smile



Nobody screws you better than an airline job!
User currently offlineJhooper From United States of America, joined Dec 2001, 6199 posts, RR: 12
Reply 20, posted (5 years 4 months 2 weeks 2 days 8 hours ago) and read 1430 times:



Quoting Dispatchguy (Reply 19):
I wonder what happens if one just so happens to break wind while in there...

You get directed to Gate X, an unmarked white jet destined for a resort in Cuba Big grin



Last year 1,944 New Yorkers saw something and said something.
User currently offlineDavescj From United States of America, joined Jun 2007, 2292 posts, RR: 0
Reply 21, posted (5 years 4 months 2 weeks 2 days 8 hours ago) and read 1426 times:



Quoting Dispatchguy (Reply 19):
I wonder what happens if one just so happens to break wind while in there...

Everyone points and laughs.

Dave  biggrin 



Can I have a mojito on this flight?
User currently offlineRafabozzolla From Brazil, joined Apr 2000, 1184 posts, RR: 0
Reply 22, posted (5 years 4 months 2 weeks 2 days ago) and read 1324 times:



Quoting Alianza (Reply 18):
If you are traveling one way, without holding a return passage on the same ticket/reservation, then you may be marked for TSA inspection.

That's exactly what happened last time. One way MIA-GRU-CNF, bought moments before boarding with just a small carry on.


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