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LAN A340 New Business Class Retrofit Update  
User currently offlineHardiwv From Brazil, joined Oct 2004, 8780 posts, RR: 50
Posted (5 years 8 months 2 days 1 hour ago) and read 8495 times:

Following LAN completion of the retrofit to the new business class (premier) in all its strong B767 fleet, LAN started last November to refit its fleet of A340 with the new awarding-winning premier business class product.

This is supposed to provide an update on the retrofit so far (any mistakes, I will ask my Chilean colleagues to correct me):

In November 2008 the first A340 (CC-CQC) was refitted with the new busienss class while the second A340 (CC-CQG) had the refrofit finalised on Friday last week (December 2008). LAN expects to finalise the retrofit of all its 5 A340 by July-2009.

LAN Airbus A340-313X

CC-CQA....5F/36J/222Y
CC-CQC....42C/218Y (new business class)
CC-CQE....5F/36J/222Y
CC-CQF....5F/36J/222Y
CC-CQG....42/218Y (new business class)

The reconfiguration of the A340s entails an increase in seat capacity of 11% (LAN dropped First Class from its new configuration therefore increasing seats in Y and C).

Rgs,

56 replies: All unread, showing first 25:
 
User currently offlineMD11junkie From Argentina, joined May 2005, 3148 posts, RR: 57
Reply 1, posted (5 years 8 months 2 days 1 hour ago) and read 8492 times:

CC-CQE is the next one scheduled to be sent to Ireland.

CC-CQF went OOS, god knows why and therefore LA704/705 is sometimes operated with 767-300/ER.


Thanks to RJ_Delta for all of this info.

Saludos.



There is no such thing as Boeing vs Airbus as the queen of the skies has three engines, winglets and the sweetest nose!
User currently offlineLipeGIG From Brazil, joined May 2005, 11429 posts, RR: 58
Reply 2, posted (5 years 8 months 2 days ago) and read 8415 times:
AIRLINERS.NET CREW
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Quoting Hardiwv (Thread starter):
CC-CQA....5F/36J/222Y
CC-CQC....42C/218Y (new business class)
CC-CQE....5F/36J/222Y
CC-CQF....5F/36J/222Y
CC-CQG....42/218Y (new business class)

The reconfiguration of the A340s entails an increase in seat capacity of 11% (LAN dropped First Class from its new configuration therefore increasing seats in Y and C).

Hardi, 11% compared to 5F/36J/222Y ? Seems that they lose 3 seats !



New York + Rio de Janeiro = One of the best combinations !
User currently offlineEUROBUS From Spain, joined Nov 2004, 313 posts, RR: 0
Reply 3, posted (5 years 8 months 2 days ago) and read 8374 times:

I was fortunate enough to fly the new business class on CC-CQC last Nov 27th from MAD to SCL, and I must say I was very impressed. Real flat beds, super-soft nordic blankets, great IFE, very good food and a very professional and friendly service.

Congratulations LAN. I wish IB could learn from you.



Who says airports are boring places?!
User currently offlineHardiwv From Brazil, joined Oct 2004, 8780 posts, RR: 50
Reply 4, posted (5 years 8 months 2 days ago) and read 8377 times:



Quoting MD11junkie (Reply 1):
CC-CQE is the next one scheduled to be sent to Ireland.

CC-CQF went OOS, god knows why and therefore LA704/705 is sometimes operated with 767-300/ER.


Thanks to RJ_Delta for all of this info.

Do you know what happened to CC-CQE and whether it will rejoin the fleet? Tks for the interesting info.

Quoting LipeGIG (Reply 2):
Hardi, 11% compared to 5F/36J/222Y ? Seems that they lose 3 seats !

Thanks for the important correction. LAN has two configuration for the old A340, one with 30C/222Y (252 seats) and another with 5F/36C/222Y (263 seats). The new configured A340 aircraft will all have 42C/218Y (260 seats) which means -3 or +8 seats only depending which configuration you use as reference.

Rgs,


User currently offlineHardiwv From Brazil, joined Oct 2004, 8780 posts, RR: 50
Reply 5, posted (5 years 8 months 2 days ago) and read 8374 times:



Quoting EUROBUS (Reply 3):
I was fortunate enough to fly the new business class on CC-CQC last Nov 27th from MAD to SCL, and I must say I was very impressed. Real flat beds, super-soft nordic blankets, great IFE, very good food and a very professional and friendly service.

Congratulations LAN. I wish IB could learn from you.

I join you in my concratulations to LAN. It is the ONLY airline in Latin America with the new product FULLY flat (180 degrees).

Rgs,


User currently offlineLipeGIG From Brazil, joined May 2005, 11429 posts, RR: 58
Reply 6, posted (5 years 8 months 1 day 23 hours ago) and read 8343 times:
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Quoting EUROBUS (Reply 3):
I was fortunate enough to fly the new business class on CC-CQC last Nov 27th from MAD to SCL, and I must say I was very impressed. Real flat beds, super-soft nordic blankets, great IFE, very good food and a very professional and friendly service

LAN is an example for South America airlines. I'm sad to see that TAM decided to go on another direction. They use to have a very good product, and made the wrong decision about it's update.



New York + Rio de Janeiro = One of the best combinations !
User currently offlineHardiwv From Brazil, joined Oct 2004, 8780 posts, RR: 50
Reply 7, posted (5 years 8 months 1 day 23 hours ago) and read 8336 times:



Quoting LipeGIG (Reply 6):
LAN is an example for South America airlines. I'm sad to see that TAM decided to go on another direction. They use to have a very good product, and made the wrong decision about it's update.

Indeed, it is sad to note what happened with TAM because their old seats were FULLY flat (180 degrees), many passangers liked it, and the new seats are with angle...their product was "downgraded"...I really do not understand. Lets wait and see what will be out of their new First Class product as TAM remains the only airline in Latin America with First Class.

Rgs,


User currently offlineMotorHussy From New Zealand, joined Mar 2000, 3196 posts, RR: 9
Reply 8, posted (5 years 8 months 1 day 23 hours ago) and read 8291 times:

It's a little surprising to me that they didn't include an Economy-Plus product in the re-fit. It's their largest and most long-haul of aircraft and other comparable airlines are doing very well with this option.

Regards
MH



come visit the south pacific
User currently offlineShanxz From Singapore, joined Apr 2006, 243 posts, RR: 0
Reply 9, posted (5 years 8 months 1 day 23 hours ago) and read 8290 times:

Does anyone have any pictures to share of the new Business Class at LAN?


Airlines are in the service business, not transport. Brand matters...
User currently offlineHardiwv From Brazil, joined Oct 2004, 8780 posts, RR: 50
Reply 10, posted (5 years 8 months 1 day 23 hours ago) and read 8277 times:



Quoting Shanxz (Reply 9):
Does anyone have any pictures to share of the new Business Class at LAN?

http://plane.lan.com/files/info_viaj...as/html/index_minisitio-es-cl.html

Rgs,


User currently offlineLipeGIG From Brazil, joined May 2005, 11429 posts, RR: 58
Reply 11, posted (5 years 8 months 1 day 21 hours ago) and read 8198 times:
AIRLINERS.NET CREW
FORUM MODERATOR



Quoting Hardiwv (Reply 7):
Indeed, it is sad to note what happened with TAM because their old seats were FULLY flat (180 degrees), many passangers liked it, and the new seats are with angle...their product was "downgraded"...I really do not understand. Lets wait and see what will be out of their new First Class product as TAM remains the only airline in Latin America with First Class

Yes, they downgrade the product and also, the seat isn't totally flat on the new version. F/A's mention that ALL customers complain, and they still charge a lot for such seats. Also, they do that for just 6C in exchange of 3F and a good product and corporate brand... Bad deal IMO !



New York + Rio de Janeiro = One of the best combinations !
User currently offlineAvion660 From United Kingdom, joined Jan 2007, 212 posts, RR: 0
Reply 12, posted (5 years 8 months 1 day 21 hours ago) and read 8180 times:



Quoting MD11junkie (Reply 1):
CC-CQF went OOS, god knows why and therefore LA704/705 is sometimes operated with 767-300/ER.

hmmm, I've done this route in a 767, and whilst interesting to make a tech stop in GIG, it really adds to the time so I prefer the A340. OK, the 767 didn't have the new Y seats then which must be a big improvement.


User currently offlineJfk777 From United States of America, joined Aug 2006, 8337 posts, RR: 7
Reply 13, posted (5 years 8 months 1 day 20 hours ago) and read 8148 times:
Support Airliners.net - become a First Class Member!

With today's Business Class Comforts, First Class is about suites. Most markets need just one premuim class, First Class has become for specialized markets with large Fortune 500 type corporations. Even SAA, 10 or more hours from any where, killed off First Class when they returned all their 744's.

User currently offlineMD11junkie From Argentina, joined May 2005, 3148 posts, RR: 57
Reply 14, posted (5 years 8 months 1 day 20 hours ago) and read 8128 times:



Quoting Avion660 (Reply 12):
hmmm, I've done this route in a 767, and whilst interesting to make a tech stop in GIG, it really adds to the time so I prefer the A340. OK, the 767 didn't have the new Y seats then which must be a big improvement.

Remember I only mentioned that for an interim solution while CC-CQF was brought back to service. It's scheduled tomorrow to fly precisely LA704/705.

Saludos.



There is no such thing as Boeing vs Airbus as the queen of the skies has three engines, winglets and the sweetest nose!
User currently offlineHardiwv From Brazil, joined Oct 2004, 8780 posts, RR: 50
Reply 15, posted (5 years 8 months 1 day 18 hours ago) and read 8053 times:



Quoting Jfk777 (Reply 13):
With today's Business Class Comforts, First Class is about suites. Most markets need just one premuim class, First Class has become for specialized markets with large Fortune 500 type corporations. Even SAA, 10 or more hours from any where, killed off First Class when they returned all their 744's.

But there are still plenty of arilines making money with First Class. In Latin America we only have TAM offering this product, but overall you have many ailrines doing money selling First Class among them LH, AF, EK, JL, QF, UA, AA, CX.

And you are right, taking into account the very good business class products airline are offering nowadays, on First Class anything less than a Suite means the airline is not doing the job properly or has a poor product not up to the standards.

Rgs,


User currently offlineLH459 From United States of America, joined Aug 2005, 886 posts, RR: 1
Reply 16, posted (5 years 8 months 1 day 17 hours ago) and read 8008 times:

Sorry to digress slightly, but do our resident LA experts know if the refit will also improve the economy seats on the A340 to something comparable to the 767 product? I've just booked a LAX-LIM r/t on the A340 and am wondering what awaits me!


"I object to violence because when it appears to do good, the good is temporary; the evil it does is permanent" - Ghandi
User currently offlineMD11junkie From Argentina, joined May 2005, 3148 posts, RR: 57
Reply 17, posted (5 years 8 months 1 day 17 hours ago) and read 8003 times:



Quoting LH459 (Reply 16):
but do our resident LA experts know if the refit will also improve the economy seats on the A340 to something comparable to the 767 product?

Yes. The Y seats will be quite alike the 767s.

Saludos.



There is no such thing as Boeing vs Airbus as the queen of the skies has three engines, winglets and the sweetest nose!
User currently offlineLH459 From United States of America, joined Aug 2005, 886 posts, RR: 1
Reply 18, posted (5 years 8 months 1 day 17 hours ago) and read 7986 times:



Quoting MD11junkie (Reply 17):
Yes. The Y seats will be quite alike the 767s.

I knew you would know! Thanks for the rapid response.  Smile

Saludos a todos



"I object to violence because when it appears to do good, the good is temporary; the evil it does is permanent" - Ghandi
User currently offlineDavecFlyer From Ireland, joined Dec 2007, 369 posts, RR: 0
Reply 19, posted (5 years 8 months 1 day 17 hours ago) and read 7946 times:



Quoting MD11junkie (Reply 1):
CC-CQE is the next one scheduled to be sent to Ireland.

Do you have any idea when this aircraft is due to arrive in DUB? As far as I know CC-CQG is still present in the hangars here at Dublin.

DaveC



ei,sf,fr,amm,cc,wx,bd,ba,ok,ua,ma,ay,re,cx,qf,fj,as,ac,az,adh,fua,ib,aww,km,aa,vs,nw,skb,cli,ne,kl,sa,ek,fi,lh,sn,af,qi,
User currently onlineRJ_Delta From Chile, joined Oct 2000, 1944 posts, RR: 12
Reply 20, posted (5 years 8 months 1 day 17 hours ago) and read 7916 times:

Quoting DavecFlyer (Reply 19):
Do you have any idea when this aircraft is due to arrive in DUB? As far as I know CC-CQG is still present in the hangars here at Dublin.

According with the company the CC-CQG will leave DUB the next Sunday ferried to FRA to resume its operations as LA705 (FRA-MAD-SCL). The CC-CQE would be arrive in the evening of the next Sunday January 4.

LAN expects to end its retrofit program for the A340' fleet by the middle of 2009.

Saludos,

[Edited 2008-12-29 14:11:31]

User currently offlinePlanemanofnz From New Zealand, joined Sep 2005, 1676 posts, RR: 0
Reply 21, posted (5 years 8 months 1 day 16 hours ago) and read 7877 times:
Support Airliners.net - become a First Class Member!



Quoting RJ_Delta (Reply 20):
LAN expects to end its retrofit program for the A340' fleet by the middle of 2009.

Damn, I'm booked on AKL-SCL-EZE return in April! I hope it's the new product .. the economy class on the A340's will be the same as the 767's, right?


User currently onlineRJ_Delta From Chile, joined Oct 2000, 1944 posts, RR: 12
Reply 22, posted (5 years 8 months 1 day 16 hours ago) and read 7871 times:



Quoting Planemanofnz (Reply 21):
Damn, I'm booked on AKL-SCL-EZE return in April! I hope it's the new product .. the economy class on the A340's will be the same as the 767's, right?

Well for April the most of the A340s will have the new interiors, so its probably that you have more choice to fly in a retrofited A340. The economy class its the same as the B767 fleet including the same IFE system.

Saludos,


User currently offlineHardiwv From Brazil, joined Oct 2004, 8780 posts, RR: 50
Reply 23, posted (5 years 8 months 1 day 16 hours ago) and read 7849 times:



Quoting RJ_Delta (Reply 22):
Well for April the most of the A340s will have the new interiors, so its probably that you have more choice to fly in a retrofited A340. The economy class its the same as the B767 fleet including the same IFE system.

Saludos

Are the retrofited A340 assigned to any specific route with priority, eg MAD-FRA, AKL-SYD or LAX?

Do you know whether LAN reduced SCL-AKL-SYD to 6 weekly because the A340 retrofit program is taking one aircraft away from the system or is it more a reaction to increased capacity on the route because QF started SYD-EZE codeshared with LA?

Tks,


User currently onlineRJ_Delta From Chile, joined Oct 2000, 1944 posts, RR: 12
Reply 24, posted (5 years 8 months 1 day 15 hours ago) and read 7819 times:



Quoting Hardiwv (Reply 23):
Are the retrofited A340 assigned to any specific route with priority, eg MAD-FRA, AKL-SYD or LAX?

No as the same case of the B763 any A340 can be assigned in different routes. Currently the A340 are used in SCL-AKL-SYD, SCL-MAD-FRA and SCL-EZE-SCL routes. LAX route is operated by B763. However during these days because the CC-CQF is out of the service some day MAD and FRA will be operated by B763.

Quoting Hardiwv (Reply 23):
Do you know whether LAN reduced SCL-AKL-SYD to 6 weekly because the A340 retrofit program is taking one aircraft away from the system or is it more a reaction to increased capacity on the route because QF started SYD-EZE codeshared with LA?

Yes its one of the reason. However during the 2009 LAN will reduce its capacity between 5%-10% to maintain or increase the load factor, so its a possibility that LAN will keep its six weekly service to SYD.

Saludos,


25 ZK-NBT : Due to the refitting process as far as I'm aware. AKL/SYD is scheduled to go back to daily in July 2009. I actually thought they were now 36J 236Y.
26 DavecFlyer : Thank you RJ_Delta. I can keep a look out for it now! DaveC
27 Post contains links MD11junkie : Well, that was the original plan before this financial crisis unleashed on the airlines. There's no real word on how SCL-AKL-SYD will go after all A3
28 Hardiwv : Thanks for the information. As a result, I also assume 4M will keep EZE-GRU 6 weekly. LAN is one of the first airlines to take capacity reduction mea
29 RJ_Delta : Exactly. As MD11junkie said, LAN will evaluate the situation of the market during the 2009. At this moment all is uncertain. Saludos,
30 Java6673 : I think not only TAM made a wrong desicion, AA too, seats manufacture for both companies is the same company (Weber Aircraft) I flew in AA and those
31 Hardiwv : Correct. TAM made a very wrong decisions on the seats, however, I have heard that in general the satisfaction with AA seats are higher. Also Weber de
32 NZ107 : I wonder what impact QF's flight to EZE has had on LA's SYD-AKL-SCL. It makes more sense to go direct than through AKL but the new J seats look quite
33 RJ_Delta : Well that and the declination of the passenger traffic are reasons to indicates why LAN has not confirmed yet its daily flights to AKL/SYD, specially
34 Hardiwv : It will depend on your final destination. For example, for those flying to/from Australia to/from Chile and North South America such as Peru/Ecuador/
35 LipeGIG : Agree about TAM. AA seats are better than previous one while TAM is just the opposite.
36 NZ107 : Indeed it does, but does anyone have any figures showing whether the majority of people who go to South America from New Zealand/Australia end up hea
37 Hardiwv : ARRIVALS IN AUSTRALIA The latest information available on AusStat shows that Brazilians account for almost 60% of total arrivals originating from Lat
38 NZ107 : Great, thanks for that info! So LA still definitely have a role to play in Trans-Pac services. Good to know they'll continue to fly here!
39 MD11junkie : Especially since AR doesn't operate AKL-SYD (via RGL) with 747s since the arrival of the A340s. I don't think that QF's service will actually undermi
40 NZ107 : Quite interesting. Does the A342 have a 12000km range?
41 Hardiwv : You are correct, Gaston. But QF has in its favour an excellent service, its connecting hub in SYD and the fact that it belongs to OW which is strong
42 MD11junkie : Agreed. Nope, the agreement went bust in 2007 (end of 2006, IIRC). Isn't POA still operated via MVD? Saludos
43 Hardiwv : AR operates EZE-POA nonstop 737-500 daily, TAM operates the route nonstop daily A320 and G3/RG operates EZE-POA twice daily 737-800. 4 daily flights
44 ZK-NBT : No. I'm guessing you flew in 1996/97 when AR operated EZE-RGL-AKL with a 742 and connected to an AN 743 service for the AKL-SYD leg!? Thats the only
45 Hardiwv : Correct. It was in 1995 and in 1996 when AN (Ansset Australia) operated AKL-SYD on behalf of AR. Thanks for all the additional details. I received in
46 RJ_Delta : Yes, LAN still an B763 (CC-CGN) old cabin interiors and seats. The reason understand why LAN has not retrofited the CC-CGN is because it will be retu
47 Hardiwv : Thanks again for this valuable information. As usual, you have all the answers! I imagine it takes about 3 weeks for refurbishment process of each ai
48 RJ_Delta : LAN expects finish the retrofit program by June 2009, so its probably that one or two A340 will go to C Check. The reason of why LAN chose to send th
49 Hardiwv : Thanks again for the update. LAN also did some C checks with VEM in the past. For short/medium haul flights LAN has removed the Business Class produc
50 RJ_Delta : Premium Business within Latin American routes (only in A340 -two aircrafts- and B763s): SCL-GRU-GIG SCL-EZE-SCL SCL-LIM-GYE SCL-CCS-MIA SCL-BOG-MIA S
51 Hardiwv : Some updates/corrections: >>SCL-GRU-GIG (only selected flights) >>SCL-EZE (only selected flights) >>SCL-LIM (only selected flights) >>SCL-LIM-GYE (LA
52 RJ_Delta : Yes my mistake LAN downgrades the LIM-GRU service operates during this season with A319. Well in conclusion all LAN flights operates by B763 have the
53 Hardiwv : I really think LAN got this one wrong. It seems easy for us, but dont tell a business pax to look up LAN schedule to check whether the flight is oper
54 RJ_Delta : The idea of LAN' LASER model is offer a single cabin in regional routes. The Business express/Premium Economy was designed to offers a premium produc
55 Hardiwv : This would be great because it would offer a great product in this market. Although there is somehow an oversupply of seats with TA double daily, TAM
56 Alianza : That is a very good point, and extremely interesting one to keep an eye out for other airlines doing the same! The traveling public would not even gi
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