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Man Travels On Sisters Passport From BHX To ISB  
User currently offline777way From Pakistan, joined Dec 2005, 6086 posts, RR: 4
Posted (5 years 11 months 4 weeks 20 hours ago) and read 5297 times:

Amazing three checks at Birmingham and no one spotted the mistake, Swissport were the handlers man was the sent back after it was discovered in Islamabad http://www.sundaymercury.net/news/mi...swister-s-passport-66331-22558179/

39 replies: All unread, showing first 25:
 
User currently offlineBBADXB From , joined Dec 1969, posts, RR:
Reply 1, posted (5 years 11 months 4 weeks 20 hours ago) and read 5230 times:

BHX security is appalling. My friends on a BHX-DUB routing in August had some very interesting stories to tell me. Had it been me who were on the receiving end in their stead, I would have sued the airport security staff for their abuse.

User currently offlineB747forever From Sweden, joined May 2007, 17147 posts, RR: 10
Reply 2, posted (5 years 11 months 4 weeks 20 hours ago) and read 5218 times:

Things like this shouldnt happen. Really scary.

BHX have to improve.



Work Hard, Fly Right
User currently offlineRussianJet From Belgium, joined Jul 2007, 7719 posts, RR: 21
Reply 3, posted (5 years 11 months 4 weeks 20 hours ago) and read 5191 times:



Quoting BBADXB (Reply 1):
BHX security is appalling

This is nothing whatsoever to do with airport security.

Passport checks are only carried out at check-in by the airline or the handling company, and by the same at the point of boarding. The security staff in the airport check boarding cards and carry out security screening. they are not required to look at passports and there is no suggestion he was not screened properly. Another idiotic article I read attempted to blame the UK Border Agency, even though there are no embarkation checks routinely carried out in the UK as a matter of government policey.

All in all, this shouldn't have happened, but in this instance the responsibility lies with the airline and only with them.



✈ Every strike of the hammer is a blow against the enemy. ✈
User currently offlineBBADXB From , joined Dec 1969, posts, RR:
Reply 4, posted (5 years 11 months 4 weeks 20 hours ago) and read 5178 times:

Maybe it doesn't, but airport security staff need looking into as well, as I have heard of some very abusive behaviour going on during screening procedures.

User currently offlineBlueShamu330s From UK - England, joined Sep 2001, 3062 posts, RR: 23
Reply 5, posted (5 years 11 months 4 weeks 20 hours ago) and read 5161 times:

I wonder how this will negatively reflect on PIA themselves, if at all, considering the extra scrutiny the airline is under for their US flights.

As RussianJet correctly states, the passport will have been checked at least once by a PIA employee.

Rgds



So I drive a 4x4. So what?! Tax the a$$ off me for it...oh, you already have... :-(
User currently offlineRussianJet From Belgium, joined Jul 2007, 7719 posts, RR: 21
Reply 6, posted (5 years 11 months 4 weeks 20 hours ago) and read 5161 times:



Quoting BBADXB (Reply 4):
Maybe it doesn't, but airport security staff need looking into as well, as I have heard of some very abusive behaviour going on during screening procedures.

That's fine, and I have no experience of BHX security staff, but that is not relevant to the incident in this thread. No matter how bad they might be, they cannot be blamed for this.

Quoting BBADXB (Reply 1):
Had it been me who were on the receiving end in their stead, I would have sued the airport security staff for their abuse.

What did they do? Sounds pretty serious.



✈ Every strike of the hammer is a blow against the enemy. ✈
User currently offlineBBADXB From , joined Dec 1969, posts, RR:
Reply 7, posted (5 years 11 months 4 weeks 20 hours ago) and read 5146 times:

It's pretty serious. I'm not posting it here.

User currently offlineRussianJet From Belgium, joined Jul 2007, 7719 posts, RR: 21
Reply 8, posted (5 years 11 months 4 weeks 19 hours ago) and read 5069 times:

What a truly pathetic piece of journalism this is.

First of all, to use their own adjective, the 'bungling' author can't be bothered to find out who actually is responsible for this mistake. Second, they keep referring to 'three security checks' that he got through undetected, yet they state that the passport was checked at two stages of the process. Third, they say he was 'bustled' onto a flight back to the UK by Pakistani officials. Hmm, I wouldn't have thought he put up much of a struggle with them such that 'bustling' would be necessary (although I guess you never know). Fourth, they say he was deported. He was not. As he was correctly not allowed into the country in the first place, he was removed. My fifth complaint is that this was, according to the paper, a 'terror alert'. Again, there is no suggestion he was not correctly screened before flying. Terror alert my butt.

I cannot believe this fool is after a refund when it was he who used the wrong passport. It should have been picked up at check-in, but there is no way he should be refunded.



✈ Every strike of the hammer is a blow against the enemy. ✈
User currently offlineLoneStarMike From United States of America, joined Jul 2000, 3867 posts, RR: 34
Reply 9, posted (5 years 11 months 4 weeks 19 hours ago) and read 5039 times:



Quoting RussianJet (Reply 8):
What a truly pathetic piece of journalism this is.

And did you notice the headline for the story?

"Terror alert after traveller flies to Pakistan on swister's passport"

Don't people proofread things anymore?

LoneStarMike


User currently offlineKGAIflyer From United States of America, joined Jul 2008, 4328 posts, RR: 1
Reply 10, posted (5 years 11 months 4 weeks 19 hours ago) and read 4986 times:
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Quoting RussianJet (Reply 3):
This is nothing whatsoever to do with airport security.

Passport checks are only carried out at check-in by the airline or the handling company, and by the same at the point of boarding.

I imagine this varies from airport to airport.

I know at IAD, for international you usually have to pass a burly 'handler' who checks whether your passport is valid *before* you're ever allowed near a check-in facility.

At ORD for international you must approach the gate-desk prior to boarding and have a red stamp placed on your ticket to gain access to the aircraft.

At YYC you must present a valid government-issued picture ID *at the gate* even to gain access to *domestic flights*.

At YVR, in international a security person with a dog-on-leash, which sniffs everyone cabin luggage, circulates through the boarding lounge before loading. But that's a different problem.

Actually, from what I've seen at various airports, I have my suspicions about this tale's accuracy.


User currently offlineRussianJet From Belgium, joined Jul 2007, 7719 posts, RR: 21
Reply 11, posted (5 years 11 months 4 weeks 19 hours ago) and read 4984 times:



Quoting KGAIflyer (Reply 10):
I imagine this varies from airport to airport.

Well not here, and certainly not at BHX.



✈ Every strike of the hammer is a blow against the enemy. ✈
User currently offlineKGAIflyer From United States of America, joined Jul 2008, 4328 posts, RR: 1
Reply 12, posted (5 years 11 months 4 weeks 19 hours ago) and read 4942 times:
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Quoting RussianJet (Reply 11):
Quoting KGAIflyer (Reply 10):
I imagine this varies from airport to airport.

Well not here, and certainly not at BHX.

That being true about BHX, then I too am horrified.


User currently offlineRussianJet From Belgium, joined Jul 2007, 7719 posts, RR: 21
Reply 13, posted (5 years 11 months 4 weeks 19 hours ago) and read 4912 times:



Quoting KGAIflyer (Reply 10):
Actually, from what I've seen at various airports, I have my suspicions about this tale's accuracy.

I certainly believe it happened. I've heard of similar incidents before, and other similar mistakes, such as passengers being boarded to the wrong aircraft. The thing that irks me most is the ridiculous reporting, and the airport spokeswoman trying to apportion blame to the UK Border Agency (she couldn't even get their name right) when they played absolutely no role in the proceedings at all. These are such basic facts that one would have thought they couldl verify with minimal effort.



✈ Every strike of the hammer is a blow against the enemy. ✈
User currently offlineAirNZ From , joined Dec 1969, posts, RR:
Reply 14, posted (5 years 11 months 4 weeks 18 hours ago) and read 4886 times:



Quoting BBADXB (Reply 1):
BHX security is appalling. My friends on a BHX-DUB routing in August had some very interesting stories to tell me. Had it been me who were on the receiving end in their stead, I would have sued the airport security staff for their abuse.



Quoting BBADXB (Reply 4):
Maybe it doesn't, but airport security staff need looking into as well, as I have heard of some very abusive behaviour going on during screening procedures.

Why, in the context of this circumstance, does airport security need "looking into as well"?
With all due respect, you are making a seemingly emphatic judgment based on heresay without any evidence of personal circumstances. Indeed, you have yourself acknowledged this matter has nothing to do with airport security. If that is in error, please correct me.


User currently offlineDelta763 From United States of America, joined May 2008, 318 posts, RR: 0
Reply 15, posted (5 years 11 months 4 weeks 18 hours ago) and read 4808 times:

I'm not familiar with how UK airports are set up. Is it like in the US where there's no outbound passport control?

I know if I was to fly international out of ATL, airport security would check me against whatever picture ID I show them, which may or may not be a passport. In theory, I could check-in online and I don't have to show anyone my passport until I get to the gate. Ultimately, it's up to the airline to make sure I have valid documents to board the plane.

In most other countries, international airport terminals have outbound passport control where border police check your passport on your way out.


User currently offlineEDICHC From , joined Dec 1969, posts, RR:
Reply 16, posted (5 years 11 months 4 weeks 13 hours ago) and read 4548 times:



Quoting Delta763 (Reply 15):
I'm not familiar with how UK airports are set up. Is it like in the US where there's no outbound passport control?

Correct. It is the responsibility of the carrier to ensure that on international flights, every passenger has the correct documentation to enter the country of destination.


User currently offlineCPDC10-30 From United Kingdom, joined Feb 2000, 4810 posts, RR: 23
Reply 17, posted (5 years 11 months 4 weeks 13 hours ago) and read 4516 times:



Quoting EDICHC (Reply 16):

Correct. It is the responsibility of the carrier to ensure that on international flights, every passenger has the correct documentation to enter the country of destination.

Except, it seems, at Heathrow T1. Since T5 opened and the UK/Irish pax are now mixed with the international ones, all pax have to go through UK Border Agency screeners before getting through to the gate areas. This is seperate to security screening.

The process is quite intensive as it appears they utilise face recognition software. I've never seen this anywhere else. Anyone know why?


User currently offlineAAMDanny From United Kingdom, joined Apr 2008, 376 posts, RR: 0
Reply 18, posted (5 years 11 months 4 weeks 11 hours ago) and read 4387 times:

This is a MAJOR failure by the Swissport Ground Handling Agency based at BHX.

It is obvious that there staff are either rushing the Check-In and Boarding proceedures and are not looking at the passports correctly.

It will be easy to work out which member of staff issued the boarding card to the passenger, and then which ever staff boarded the flight at the gate.

This is a major problem which I hope only help's conclude that the UK needs Biometric systems in ALL airports to help eliminate Human Error.


User currently offlinePP705 From , joined Dec 1969, posts, RR:
Reply 19, posted (5 years 11 months 4 weeks 3 hours ago) and read 4196 times:

Such an error should have been detected at the very first step - when the passenger check in and collects the boarding pass. So the fault is not with the security at BHX but with the airline or the ground handling agency.

User currently offlineOHLHD From Finland, joined Dec 2004, 3962 posts, RR: 25
Reply 20, posted (5 years 11 months 4 weeks 3 hours ago) and read 4175 times:



Quoting AAMDanny (Reply 18):
This is a MAJOR failure by the Swissport Ground Handling Agency based at BHX.

And the border police is not to blame??? They are those who are trained to see if the passport is correct or not???

Quoting PP705 (Reply 19):
So the fault is not with the security at BHX but with the airline or the ground handling agency.

 redflag  What do you have and need the security and border police then for?

Think about it before making such conclusions.  Yeah sure


User currently offlineCaaardiff From United Kingdom, joined Jul 2006, 191 posts, RR: 0
Reply 21, posted (5 years 11 months 4 weeks 2 hours ago) and read 4137 times:



Quoting OHLHD (Reply 20):
And the border police is not to blame??? They are those who are trained to see if the passport is correct or not???

Nobody seems to be paying attention here.

In the UK (Aside from U.S departures - or as the case is at CWL) the ONLY people who check passports is the airline staff or handling agent, at check-in and at the boarding gate.

I'm not sure how it works at other UK airports, but for U.S departures from CWL, the airport security company check, send APIS data to the U.S and wait for an acceptance reply.
For Canadian departures, the security company also check, but only visually, no data is processed. This does vary between airlines/handling agents depending on contracts between security or handling agents.

So, unless PIA specifically pay BHX security, or a third party comany to process their passengers passports, which i believe is not the case, the only people to blame here are the handling agents.


User currently offlineManchesterMAN From United Kingdom, joined Sep 2003, 1234 posts, RR: 1
Reply 22, posted (5 years 11 months 4 weeks 2 hours ago) and read 4115 times:

Well PIA would have picked up a big fine for this for allowing a pax to travel without correct documentation. This might make them look at their procedures a bit better.

I'm not surprised by this though. I've travelled internationally before without having my passport checked at all before departure. If the gate agent doesn't check you it is very easy to do.

Quoting CPDC10-30 (Reply 17):
Except, it seems, at Heathrow T1. Since T5 opened and the UK/Irish pax are now mixed with the international ones, all pax have to go through UK Border Agency screeners before getting through to the gate areas. This is seperate to security screening.

Only if you are flying domestic. If you are flying international from T1 there is no extra check, just at the gate as usual.



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User currently offlineXXXX10 From United Kingdom, joined Jan 2000, 777 posts, RR: 0
Reply 23, posted (5 years 11 months 4 weeks 2 hours ago) and read 4105 times:



Quoting CPDC10-30 (Reply 17):
Except, it seems, at Heathrow T1. Since T5 opened and the UK/Irish pax are now mixed with the international ones, all pax have to go through UK Border Agency screeners before getting through to the gate areas. This is seperate to security screening.

The process is quite intensive as it appears they utilize face recognition software. I've never seen this anywhere else. Anyone know why?

Not sure that that is the case.

AFAIK they do not use face recognition software, they take a picture which is checked as passengers enter the domestic area. This proves that the passengers entering the domestic pier have entered via the correct security point and have not just arrived from abroad (without going through UK immigration.)

A similar system is used at LGW north terminal and MAN


User currently offlineGrozzy From Australia, joined Oct 2007, 157 posts, RR: 0
Reply 24, posted (5 years 11 months 4 weeks 2 hours ago) and read 4043 times:

I think in this case both the passenger and airline should share the blame. Neither of them checked the passport.

Also,in the US and the UK are there any checks on departing passengers to make sure theyre not wanted by police? I cant believe there'd be no check at all.


25 Ag92 : This once happened in Singapore and ofcourse people only found out AFTER the flight had departed, but you must understand mistakes do happen and altho
26 Bennett123 : Why should they give him another flight, at the end of the day, the passenger also screwed up big time.
27 XXXX10 : I am sure that he received a flight home, the authorities in Pakistan would have forced the airline to return the passenger to his point of origin.
28 Iainbhx : There is no formal exit control from the United Kingdom. There are sometime temporary exit controls set up, but they are very rare, I think the last
29 Post contains links Fbgdavidson : Must be airline specific. No such checks flying BA or United internationally from IAD. I don't think you could get to the gate flying internationally
30 EDICHC : Not in the UK with a few exceptions. I'm fairly certain there will be a disclaimer somewhere in the terms and conditions of carriage that states it i
31 MMEPHX : Having just flown BHX-EWR here is the procedure for flights to the US and I think Pakistan having the background and current political status it has m
32 RussianJet : Contracted by the airline, working on behalf of the airline, responsibility of the airline. Not 'limited to' UKBA? They had no part in proceedings wh
33 MMEPHX : I wasn't trying to suggest that UKBA had any role in this incident (they clearly didn't) what I was trying to say was that in the wider picture secur
34 PP705 : Most airports in UK do not have immigration officers checking the passport of departing passengers. It's the same in the US.
35 RussianJet : Understood, and correct.
36 OA260 : Yes thats always the way I have been processed. I think its pretty standard. Same here in Dublin. Also the same company ( ITCS ).
37 RussianJet : It's up to the airline whether they want to employ such companies (with staff allegedly trained in forgery detection, etc.) to perform extra checks i
38 TymnBalewne : This is no longer correct. Customers who are departing the USA and have printed their own boarding passes can go directly to the gate. ba.com needs u
39 KaiGywer : Depends on the airline. NW lets people check in online for international travel, but you need to show your passport to an agent prior to boarding.
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