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Ryanair To Strictly Enforce Cabin Baggage Policy  
User currently onlineJJJ From Spain, joined May 2006, 1835 posts, RR: 1
Posted (5 years 8 months 4 days 8 hours ago) and read 7992 times:

...and "celebrates" it with an offer for one-ways at 10€

Quote:
No Exceptions to Ryanair's Cabin Baggage Allowance

1 MILLION €/£10 SEATS TO CELEBRATE 10KG FREE CABIN BAGGAGE ALLOWANCE

PASSENGER ATTEMPTS TO CARRY FIVE PIECES OF HAND LUGGAGE ONBOARD

Ryanair, Europe’s largest and most punctual low fares airline, today (20th Jan) confirmed that there will be no exceptions to its passenger Cabin Baggage Allowance in response to the growing number of passengers carrying more than one piece of hand baggage and after one passenger attempted to carry FIVE items of hand luggage onboard an aircraft.

Ryanair’s generous free cabin baggage allowance, of 10kg per passenger, is restricted to one bag into which passengers must place all handbags, laptops etc. This policy is enforced across the network, to ensure fairness to all passengers.

Ryanair passengers who do not comply and present with more than one piece of hand luggage will be charged €/£30 at the departure gate and have their bag placed in the aircraft’s hold. Passengers can half this charge by opting to check-in a bag at the time of their booking or before they travel.

I think baggage revenue started to fall and had to come up with something.

45 replies: All unread, showing first 25:
 
User currently offlineAndz From South Africa, joined Feb 2004, 8453 posts, RR: 10
Reply 1, posted (5 years 8 months 4 days 7 hours ago) and read 7937 times:
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I wish all airlines would enforce the carry-on rules, what some people take into the cabin is beyond ridiculous.


After Monday and Tuesday even the calendar says WTF...
User currently offlineRussianJet From Belgium, joined Jul 2007, 7703 posts, RR: 21
Reply 2, posted (5 years 8 months 4 days 7 hours ago) and read 7919 times:
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I agree with this, but it is clearly not true that it is being enforced across the network. Whilst the poor agents at STN are having argument after argument with pax whilst trying to follow instructions and enforce the rule, people are still stumbling off Italian flights (and probably many others) with several, and often giant pieces of baggage.

I think it should be strictly enforced, though I thought it was taking things slightly too far at BRE recently when stopped at the gate and ordered to place a carrier bag containing one bar of chocolate into my small piece of hand luggage (not a problem fitting it, just seemed a little anal) whilst people walked by onto the aircraft with suitcases that clearly exceeded the allowed size.



✈ Every strike of the hammer is a blow against the enemy. ✈
User currently offlinePe@rson From United Kingdom, joined Jan 2001, 19230 posts, RR: 52
Reply 3, posted (5 years 8 months 4 days 5 hours ago) and read 7705 times:



Quoting RussianJet (Reply 2):
I think it should be strictly enforced

I agree. Indeed, there's little point having a rule unless it is strictly enforced.



"Everyone writing for the Telegraph knows that the way to grab eyeballs is with Ryanair and/or sex."
User currently offlineBennett123 From United Kingdom, joined Aug 2004, 7613 posts, RR: 3
Reply 4, posted (5 years 8 months 4 days 5 hours ago) and read 7676 times:

Everytime that I look at their website, the more that I conclude that there "prices" are only the starting point. The "extras" can easily exceed the "fares".

User currently offlineMigair54 From Spain, joined Jun 2007, 1734 posts, RR: 0
Reply 5, posted (5 years 8 months 4 days 5 hours ago) and read 7644 times:



Quoting Bennett123 (Reply 4):
Everytime that I look at their website, the more that I conclude that there "prices" are only the starting point. The "extras" can easily exceed the "fares".

Very true, Last week I flew Gerona-EMA and return and the final price was 25 Euros more expensive than Easyjet from BCN.

the ticket was 60 Euros, 20€ more because 1 check in one bag, 10€ more because I choose Internet check in, but i had one bag and my laptop bag so I must Check in one. and the same for the return flight. And the bus from BCN. finally 120€+the bus.

Easyjet was 95€ all included and from BCN airport.


User currently offlinePanHAM From Germany, joined May 2005, 9393 posts, RR: 29
Reply 6, posted (5 years 8 months 4 days 5 hours ago) and read 7616 times:

I prefer airlines who treat passengers as what they are, valued customers and not a prison gang that has to obey rules or else will be punished.

What did FR do with that poor creature who dared to attempt to carry 5 (in words FIVE!!!) items on board? Did they carry him belly class, pressurized with surcharge only? ?



E's passed on! That parrot is no more! He has ceased to be! E's expired and gone to meet 'is maker!
User currently offlineElite From Hong Kong, joined Jun 2006, 2803 posts, RR: 10
Reply 7, posted (5 years 8 months 4 days 5 hours ago) and read 7605 times:



Quoting Andz (Reply 1):
what some people take into the cabin is beyond ridiculous.

I agree completely. If you can barely pick it up, then it means that it should be checked in. Some peoples cabin baggage is bigger than my check in luggage - and I pack a lot.

Quoting PanHAM (Reply 6):
I prefer airlines who treat passengers as what they are, valued customers and not a prison gang that has to obey rules or else will be punished.

You still have to follow the rules - for the safety and convenience of other passengers on board. And if you are looking for an airline who treats their passengers well, then FR is not the airline for you!


User currently offlinePanHAM From Germany, joined May 2005, 9393 posts, RR: 29
Reply 8, posted (5 years 8 months 4 days 4 hours ago) and read 7398 times:



Quoting Elite (Reply 7):
You still have to follow the rules - for the safety and convenience of other passengers on board. And if you are looking for an airline who treats their passengers well, then FR is not the airline for you!

Believe me, I do that, Sir! (click heels)

I am a frequent traveller, I know where my seat is, I have my carry on stowed in less than ten seconds even if its 12 kgs and I hardly ever have 2 pieces. In case I have 2 pieces carry on, I travel busiess which entitles me to do that. That is all well inside the safety and security margins, I am never disturbing other passengers but I do not want to balance my carry on luggage on the kitchen scale and tilt when I buy a newspaper at the airport shop, which FR would not give me on board, as it should be.

An airline that extorts its passengers and screws them out of every penny by setting up ridiculous rules does not treat its passengers well. FR is in no way cheap when you add all the extras and what do you get for that? A Darwinistic boarding priciple, where the fittest gets the best seat and the others bruises.

Such rules are imposed for revenue only, against and not for the sake of the passeners, I doubt that MOL prohibits carry-ons over 10 kgs because these might be used as weapons against fellow travellers..



E's passed on! That parrot is no more! He has ceased to be! E's expired and gone to meet 'is maker!
User currently offlinePe@rson From United Kingdom, joined Jan 2001, 19230 posts, RR: 52
Reply 9, posted (5 years 8 months 4 days 4 hours ago) and read 7365 times:



Quoting PanHAM (Reply 8):
FR is in no way cheap when you add all the extras

Well, my most recent FR purchases:

EMA to CIA and back for £28 all-in.
EMA to GRO and back for £20 all-in.
EMA to DUB for £6 all-in.

Damn, expensive!

If you're unhappy with the price once everything's include, don't book. Simple.



"Everyone writing for the Telegraph knows that the way to grab eyeballs is with Ryanair and/or sex."
User currently offlinePictureThis From United Kingdom, joined Oct 2006, 196 posts, RR: 7
Reply 10, posted (5 years 8 months 4 days 4 hours ago) and read 7358 times:



Quoting PanHAM (Reply 8):
Such rules are imposed for revenue only, against and not for the sake of the passeners,

It is also a safety issue also, if passengers carry alot of hand baggage into the cabin, it could cause obstructions for people.



Make sure they know we're playing the game, but we don't need to play the game because we've already won the game.
User currently offlinePanHAM From Germany, joined May 2005, 9393 posts, RR: 29
Reply 11, posted (5 years 8 months 4 days 3 hours ago) and read 7323 times:



Quoting PictureThis (Reply 10):
It is also a safety issue also, if passengers carry alot of hand baggage into the cabin, it could cause obstructions for people.

sorry but I have never been on a flight where the cabin crew has allowed that items cause obstructions, It is either bstowed in the overhead bins or underneath the seat in fron of view. In C class, passengers may stow a larger carry on in the closet.

I am not even saying that every one should have more than one carry-on. The silly restriuction of 10 kgs backs me off from even thinking to use FR. I may have 10,5 kgs because I needed an additonal item for a presentation,

Quoting Pe@rson (Reply 9):
to CIA and back for £28 all-in.
EMA to GRO and back for £20 all-in.
EMA to DUB for £6 all-in.

Damn

congratulations? How far ahead did you book? I never get fares like that when I want to travel next day or next week.. Besides, I have to drive an extra 240 km to get to what ryanair calls Frankfurt. That costs me € 150,00 alone, plus my time,



E's passed on! That parrot is no more! He has ceased to be! E's expired and gone to meet 'is maker!
User currently offlineRussianJet From Belgium, joined Jul 2007, 7703 posts, RR: 21
Reply 12, posted (5 years 8 months 4 days 3 hours ago) and read 7273 times:
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Quoting PanHAM (Reply 8):
FR is in no way cheap when you add all the extras and what do you get for that?

Sorry, but that is incorrect. Obviously not every ticket is cheap, but my most recent booking STN-BRE-STN cost, including card fee and all other costs, a whopping £12.

Having said that, it is true that prices are on average higher than they were this time last year, and sometimes when taking into account the extra train travel I incur when flying to BRE instead of HAJ where I need to end up, it works out to be just as cheap to fly AB. However, occasionally there are still genuine bargains to be had on FR, and if there is a significant saving to be made then I will still take them.



✈ Every strike of the hammer is a blow against the enemy. ✈
User currently offlineSmokeyrosco From Ireland, joined Dec 2005, 2112 posts, RR: 13
Reply 13, posted (5 years 8 months 4 days 3 hours ago) and read 7273 times:

To be honest, I don't like to fly ryanair and I rarely do, having said that I do think they are right about this.

I can actually understand a second carryon bag small one though, laptop case or handbag or something along those lines, but people who try to bring more then they deserve should be punished, despite the obvious inconvienence of looking for somewhere to put your bag if you’re one of the last on it often adds a lot of time onto your (my) trip when I see people with two or three bags that they can barely carry trying to find space in the overhead bins for them and holding up everyone behind them. Then they walk down another 2 or 3 bins where someone has been late in boarding, take up their space ruffle my bag around and then try to go against the flow of passengers to get back to their seat!

I do my best so other people don't have to wait or be inconvenienced by me; it's simply bad manners to inconvenience an entire aircraft because you can't wait an additional 15 minutes at the other end to get your suitcase.



John Hancock
User currently offlineKaiGywer From United States of America, joined Oct 2003, 12251 posts, RR: 35
Reply 14, posted (5 years 8 months 4 days 3 hours ago) and read 7242 times:
AIRLINERS.NET CREW
FORUM MODERATOR

I've flown Ryanair once, and not particularly looking forward to do so again. Did they get us there, yes. On time, no. Did I worry about my carry on (keep in mind, it fits perfectly fine in the overhead bin, yet is too big for the tiny box at the gate)? I'll just fly somebody else...


911, where is your emergency?
User currently offlinePictureThis From United Kingdom, joined Oct 2006, 196 posts, RR: 7
Reply 15, posted (5 years 8 months 4 days 3 hours ago) and read 7241 times:



Quoting PanHAM (Reply 11):
sorry but I have never been on a flight where the cabin crew has allowed that items cause obstructions,

Its obvious that an Aircraft where the cabin is full of bags everywhere is more of a safety issue than one without, stored correctly or not. Cabin crew have to spend more time telling people where to put bags and helping them place them in the correct locations which takes time.

The bottom line here is, if a passenger is taking 5 bags onboard an FR flight, they SHOULD have used a suitcase in the hold, and should be BILLED accordingly.

When a customer's bag has to be put in the hold from the gate, they are causing an inconvinience and so its not suprising the charge doubles.



Make sure they know we're playing the game, but we don't need to play the game because we've already won the game.
User currently offlinePlanesarecool From United Kingdom, joined Nov 2001, 4124 posts, RR: 11
Reply 16, posted (5 years 8 months 4 days 3 hours ago) and read 7242 times:



Quoting PanHAM (Reply 11):

I am not even saying that every one should have more than one carry-on. The silly restriuction of 10 kgs backs me off from even thinking to use FR. I may have 10,5 kgs because I needed an additonal item for a presentation,

10kg is fairly generous actually. My last flight was with Thomas Cook and I was limited to 5kg of hand luggage.

Unless you're taking the kitchen sink, 10kg for a 1-2 hour flight is plenty.


User currently offlineDAL763ER From United States of America, joined Oct 2008, 534 posts, RR: 0
Reply 17, posted (5 years 8 months 4 days 3 hours ago) and read 7242 times:
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Then why pay €150 to Ryanair when you can pay a little more to a non-LCC and have twice as much convenience?


Where aviation is not the side show, it's the main show!!!
User currently offlineRussianJet From Belgium, joined Jul 2007, 7703 posts, RR: 21
Reply 18, posted (5 years 8 months 4 days 3 hours ago) and read 7201 times:
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Quoting DAL763ER (Reply 19):
Then why pay €150 to Ryanair

or, as in my case referred to above, £12.



✈ Every strike of the hammer is a blow against the enemy. ✈
User currently offlineKaiGywer From United States of America, joined Oct 2003, 12251 posts, RR: 35
Reply 19, posted (5 years 8 months 4 days 3 hours ago) and read 7189 times:
AIRLINERS.NET CREW
FORUM MODERATOR



Quoting Planesarecool (Reply 18):
Unless you're taking the kitchen sink, 10kg for a 1-2 hour flight is plenty.

The issue is that many people (myself included), can fit a week's worth of clothes in a standard size carry on, hence I don't need to check luggage. Rollerbag in overhead compartment, small backpack with inflight items under the seat in front.



911, where is your emergency?
User currently offlineRevelation From United States of America, joined Feb 2005, 12563 posts, RR: 25
Reply 20, posted (5 years 8 months 4 days 3 hours ago) and read 7181 times:



Quoting Elite (Reply 7):
And if you are looking for an airline who treats their passengers well, then FR is not the airline for you!

No doubt. They're even telling you this by saying that one bag with all your carryons in it under 10 kg is "generous". If you think this is "generous", then FR is just the airline for you!



Inspiration, move me brightly!
User currently offlineGT4EZY From United Kingdom, joined Dec 2007, 1789 posts, RR: 3
Reply 21, posted (5 years 8 months 4 days 3 hours ago) and read 7168 times:

I'm no fan of Ryanair............... but they are simply trying to enforce rules. If you don't like those rules then vote with your feet.

As for extra's, it can be a little annoying but equally it's great if you are one of those growing number of people who don't need or indeed want those extra's.



Proud to fly from Manchester!
User currently offlineRussianJet From Belgium, joined Jul 2007, 7703 posts, RR: 21
Reply 22, posted (5 years 8 months 4 days 1 hour ago) and read 6914 times:
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Quoting Migair54 (Reply 5):
Very true, Last week I flew Gerona-EMA and return and the final price was 25 Euros more expensive than Easyjet from BCN.

the ticket was 60 Euros, 20€ more because 1 check in one bag, 10€ more because I choose Internet check in, but i had one bag and my laptop bag so I must Check in one. and the same for the return flight. And the bus from BCN. finally 120€+the bus.

Easyjet was 95€ all included and from BCN airport.

Just out of interest, given what you have said here, why did you not fly EZY? I am not FR's biggest fan, to put it mildly, but if it's much cheaper then I will take them. Here though, you seem to have actually chosen a worse option for more money. Why?

Quoting PictureThis (Reply 27):
Its not hard really, just don't bring bags over 10Kg

 checkmark 
Yup, it really is that easy. Bring one bag and don't make it over 10kg.



✈ Every strike of the hammer is a blow against the enemy. ✈
User currently offlinePilot21 From Ireland, joined Oct 1999, 1384 posts, RR: 2
Reply 23, posted (5 years 8 months 4 days 1 hour ago) and read 6889 times:

I can see the logic behind this clamp down on hand luggage, but as mentioned above - I wish it was enforced more strictly.
Flying back to STN on Sunday evening from DUB - I was actually asked to place my hand luggage in their bag check thing (for want of a better name) but it fitted fine.

In relation to fees - they are cheap - but the bullsh*t they go on with in their ads/website and agst other airlines is what annoys me.
I booked a STN-DUB return flight lats week for February, each way was £10 including taxes (which Ryaanir seems to pile on in normal cases). So £20 reurn to Dublin for a weekend - bargin!
However, in order to pay for the flight on my CC - I had to pay a surcharge of £10 - 1/3 of the flight cost, and for priortiy board (my choice I know) another £8, so a flight that cost £20, in order to get on the plane actually costs £30, and if I want to be 1 of the first on - it is now £38 , double the 'published airfare). Just give me the cost to buy the ticket and board the plane and I'll be very happy - the add-ons really annoy me.

Also, has anybody received a satisfactory break down of admin/fees, taxes etc. In Sept of 08 I travelled STN-DUB on 1 'free flight and 1 0.95p flight which, including taxes, totalled £27.5 A return 'free' flight on FR in Janaury (just pay taxes) cost £47. How does that work?

Pilot21



Aircraft I've flown: A300/A310/A320/A321/A330/A340/B727/B732/B733/B734/B735/B738/B741/B742/B744/DC10/MD80/IL62/Bae146/AR
User currently offlineRussianJet From Belgium, joined Jul 2007, 7703 posts, RR: 21
Reply 24, posted (5 years 8 months 4 days 1 hour ago) and read 6841 times:
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Quoting Pilot21 (Reply 29):
Also, has anybody received a satisfactory break down of admin/fees, taxes etc. In Sept of 08 I travelled STN-DUB on 1 'free flight and 1 0.95p flight which, including taxes, totalled £27.5 A return 'free' flight on FR in Janaury (just pay taxes) cost £47. How does that work?

No, never been able to figure that out, and it is ridiculous. It really does just seem as though they pluck figures out of thin air sometimes. I also agree about so-called 'card fees' - that is a con, nothing to do with cards at all. As for priority boarding, I'm sorry to say (and with no disrespect intended) that it is ridiculous to pay £8 to join the first half of the scrum rather than the second. Just don't do it.



✈ Every strike of the hammer is a blow against the enemy. ✈
25 LHRSpotter : Absolutely right but if you know what to do and how to do it you can really travel for next to nothing. Last week they had NO TAXES fares which were
26 MIgAiR54 : Because when I booked my flight was only 60€, but when I arrived to the airport I had another 30€ because check in fee (10€) and a suitcase fee
27 Gilesdavies : Im so pleased they are enforcing this policy! I went to Malta in December with friends and we were all so worried about the hand baggage policy, we al
28 Pe@rson : Why did you not prebook them? No sympathy from me.
29 RussianJet : Don't you just love it? People either fail to read the rules or fail to plan properly for their trip, and that's airline's fault. Then you clearly di
30 PictureThis : If they offered one fixed price, then people who didn't want priority boarding and airport check-in would then get a worse deal and so wouldn't be ve
31 MIgAiR54 : It was my fault, maybe. But I´ve flown many many times and always with my laptop bag and my suitcase, but they said only one piece. So I haven't spa
32 RussianJet : You must put it in your hand luggage, or just not buy it.
33 Bristolflyer : It's not just FR doing this - I just looked at a flight, BA PHX - LHR rtn in Feb. Flights were $172 and $365 in 'other costs'. Take FR for what they
34 Pe@rson : Well, if you're only booking 1 sector FR's card fee is better than EZY as you'll pay £5 verses nearly £6. However, the difference with EZY's - unle
35 NWOrientDC10 : Agreed. I haven't travelled much lately, apparently some things never change. If the carrier, in this case - Ryanair, informs its pax, in writting or
36 Nema : And my most recent with FR was just short of £900 for two pax East Mids to Tenerife and, speaking with many fellow passengers, the general fee paid
37 PanHAM : ....and the brown bag with the lunch is considered an extra carry-on item and has to be checked in... I checked FR yesterday for a flight HHN/STN/HHN
38 RussianJet : Yup. I just buy the cheap ones. If people have a real need for the more expensive ones and are willing and able to pay, that's up to them.
39 Minty33 : In terms of the amount of carry on luggage and its weight, I am afraid to say it is, amongst other issues, a matter of safety. Next time you get on on
40 Post contains images Elite : Oh, yes, don't worry, I wasn't accusing you of that Well, FR is doing very well financially, and they've been growing rapidly for a while now... I gu
41 PanHAM : Don't worry, I was joking. I only follow rules which make sense and the 10 kgs sharp do not make sense, with the single exception of generating reven
42 Post contains images BBADXB : I am not overly enthused with Ryanair because they're overall service looks so cheap, but that's why I like them because with a little bit of foresigh
43 CPDC10-30 : My most recent was STN-CIA-STN for £0.02 all-in, earlier this week. Both flights arrived early and CIA is a very conveient airport. No complaints at
44 Planesarecool : What has a boarding process got to do with MOL? It's the gate staff that control the boarding process, not the CEO. So why are you still complaining?
45 Adriaticflight : I booked a flight with ryanair on april 1st. STN-Zadar. The flight was 20pounds return! I'm not going to check in a bag, which is fine because i'm goi
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