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New ExpressJet Employee Seeking Information!  
User currently offlineCush From United States of America, joined Feb 2009, 254 posts, RR: 0
Posted (5 years 9 months 2 weeks 5 days 1 hour ago) and read 8936 times:

I just had my interview today with ExpressJet and was offered the position (as a Gate Agent/CSA) on the spot. I was told that I would be contacted soon on when I would have to fly to Houston (IAH) for training, but that was it. I am looking for anyone else that can fill me in on the following details:

- What is it like being an ExpressJet/Continental Gate Agent/CSA?
- What is training like?
- Did your training run the full time (1 week for ramp 2 weeks for gate)?
- What is the starting wage?
- Are there any benefits as a p/t csa?
- What are the flight benefits for myself/family?

I would appreciate all and any answers to any of the above questions. I am so excited to start this new job and would also like to privately talk to anyone regarding the training process.

Thanks!

Cush


Fly me to the moon let me play among the stars.
12 replies: All unread, jump to last
 
User currently offlineJBLUA320 From United States of America, joined May 2002, 3179 posts, RR: 19
Reply 1, posted (5 years 9 months 2 weeks 5 days ago) and read 8885 times:
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Quoting Cush (Thread starter):
- What is it like being an ExpressJet/Continental Gate Agent/CSA?
- What is training like?
- Did your training run the full time (1 week for ramp 2 weeks for gate)?
- What is the starting wage?
- Are there any benefits as a p/t csa?
- What are the flight benefits for myself/family?

I was a cross trained CSA for XE branded, but in training, we were mixed in with XE employees going to CO stations, so hopefully I can help a little...

1. Training was not intense or scary. The staff was really friendly and maintained professional boundaries without appearing too 'corporate' or stiff. I really enjoyed my time at XE since it felt like a small little family. We were housed at a Holiday Inn near the airport that has a special shuttle bus that runs to the XE training facility (mixed in with CO buildings) and for meals, we were given a voucher to use at the hotel restaurant. It got very old after 2 weeks, but it sufficed, and we made due! It's a classroom environment, but the CEO of XE came to talk to us and noted that he tries to meet every class that comes through.

2. My taining was scheduled to take 14 days and it did run the full time.

3. That is station specific, depending on region.

4. I was part time and did receive information on benefits, although they were only activated after a number of months on the job and I opted out since Im still on my parents insurance (was only 18 and 19 while I worked for XE)

5. We had full benefits on CO after 6 months and the rest came from station agreements. At my station, I took particular advantage of ID90s on Delta quite a bit, which had to be cleared by the station general manager.

Enjoy XE!

JBLU


User currently offlineTDubJFK From , joined Dec 1969, posts, RR:
Reply 2, posted (5 years 9 months 2 weeks 4 days 23 hours ago) and read 8839 times:



Quoting Cush (Thread starter):
- What is it like being an ExpressJet/Continental Gate Agent/CSA?
- What is training like?
- Did your training run the full time (1 week for ramp 2 weeks for gate)?
- What is the starting wage?
- Are there any benefits as a p/t csa?
- What are the flight benefits for myself/family?

You accepted a position with them without asking any of the above questions? Why?


User currently offlineFLY2TUS From United States of America, joined Dec 2007, 71 posts, RR: 0
Reply 3, posted (5 years 9 months 2 weeks 4 days 22 hours ago) and read 8789 times:



Quoting Cush (Thread starter):
- What is it like being an ExpressJet/Continental Gate Agent/CSA?
- What is training like?
- Did your training run the full time (1 week for ramp 2 weeks for gate)?
- What is the starting wage?
- Are there any benefits as a p/t csa?
- What are the flight benefits for myself/family?

Which station are you starting at, if you don't mind me asking?
I was branded until September (obviously) and am now training for COEX here in TUS.

1. Training will probably consist of One week of ramp training, All classroom. Xjet doesn't do training on the ramp. That will all be done in your station with your station trainer. As far as Customer Service goes (Gate, Ticket Counter, etc.) that will be 2 weeks and consists of learning Continental's reservations system SHARES. It's all command based, unlike brandeds (RESULTS, oh how I miss thee.) Take good notes!

2. See above, depends on the station, but you probably should have asked this in your interview. I know CA residents get paid more than some other parts of the country.

3. There are plenty of benefits, P/T and F/T get basically the same kinds: medical, dental, vision, etc.

4. Flight benefits are for your immediate family only. i.e. parents, spouse, kids. and ONE companion. I dunno if companions pay on CO or not, last I checked they didn't.

Training is all done in IAH, then some on the job training back in your station. You'll really enjoy it. You get to meet new people have some fun in the process.

I'm not completely sure about how IAH works, because I was one of the few that was trained for branded in ONT.

Any more questions, feel free to message me!



Ready. Set. Jet.
User currently offlineCush From United States of America, joined Feb 2009, 254 posts, RR: 0
Reply 4, posted (5 years 9 months 2 weeks 4 days 8 hours ago) and read 8630 times:

Thanks for the info so far. It has been really helpful. I also thank those of you that have e-mailed me. I am excited to start this new adventure in the airline industry.

In regards to the comment by "TDubsJFK" the reason I didnt ask about the benefits were simply because I know that most airlines provide them and also I was so excited when offered the position that it totally slipped my mind. That is why this forum is such a great tool. I am able to ask other fellow "future" employees the questions I forgot to ask.

Anyways, please keep the responses coming!

Thanks again to all!



Fly me to the moon let me play among the stars.
User currently offlineFrequentFlyKid From United States of America, joined Nov 2001, 1206 posts, RR: 1
Reply 5, posted (5 years 9 months 2 weeks 4 days 2 hours ago) and read 8468 times:

I think his point was that you seemed to forget to ask several very important questions. I understand that you were excited to get offered the position, but you weren't the least bit curious as to what you just agreed to; let alone what they were going to compensate you?

User currently offlineMalaysia From United States of America, joined Nov 1999, 3371 posts, RR: 0
Reply 6, posted (5 years 9 months 2 weeks 4 days 1 hour ago) and read 8389 times:

I never ask about benefits or wages at these interviews, cause I dont want to look desperate or needy or looking for something else, my goal is to work for the airline and prove myself


There Are Those Who Believe That There May Yet Be Other Airlines Who Even Now Fight To Survive Beyond The Heavens
User currently offlineCush From United States of America, joined Feb 2009, 254 posts, RR: 0
Reply 7, posted (5 years 9 months 2 weeks 3 days 23 hours ago) and read 8308 times:

I totally agree with you Malaysia. I build and develop websites for a living and am not really worried about the money or benefits. The only benefit I am interested in are the flight benefits for myself and my family. The pay/health/etc are all just extra bonuses! The reason I pursued the job is because of my passion for the airline and aviation industry. I have been out of the 'business' for about 4-5 years and have been dying to get back in ever since.

Can anyone else help me out with my questions? Please post here or email me!

Thanks!
Cush



Fly me to the moon let me play among the stars.
User currently offlineJohns624 From United States of America, joined Jul 2008, 936 posts, RR: 0
Reply 8, posted (5 years 9 months 2 weeks 3 days 16 hours ago) and read 8235 times:



Quoting Malaysia (Reply 6):
I never ask about benefits or wages at these interviews, cause I dont want to look desperate or needy or looking for something else, my goal is to work for the airline and prove myself

You're right- you don't ask these questions during the interview, but once you're offered the positin, yes you do!


User currently offlineCush From United States of America, joined Feb 2009, 254 posts, RR: 0
Reply 9, posted (5 years 9 months 2 weeks 3 days 13 hours ago) and read 8119 times:

Instead of people posting messages asking why I didn't ask these questions, I would appreciate only responses that actually "answer" my questions.

Thanks!
Cush



Fly me to the moon let me play among the stars.
User currently offlineOMA2FAI2SAV From , joined Dec 1969, posts, RR:
Reply 10, posted (5 years 9 months 2 weeks 3 days 13 hours ago) and read 8108 times:



Quoting JBLUA320 (Reply 1):
and for meals, we were given a voucher to use at the hotel restaurant.

Man I wish I could remember the name of that place. I vowed to NEVER eat at one of those gawd awful restaurants again. My training was very enjoyable (staff were not that friendly, but the ladies in my class were good lookin). Met my ex wife there in my training class. divorsed her and now getting ready to marry her best friend (Whom I met in IAH at the same time, she was training to be a XE F/A, and still is one to this day) . lol

Jason in KBMI


User currently offlineCush From United States of America, joined Feb 2009, 254 posts, RR: 0
Reply 11, posted (5 years 9 months 2 weeks 3 days 2 hours ago) and read 7940 times:

Thanks for that bit of information! Are you still employed by ExpressJet or have you moved on to pursue other opportunities?


Fly me to the moon let me play among the stars.
User currently offlineOMA2FAI2SAV From , joined Dec 1969, posts, RR:
Reply 12, posted (5 years 9 months 2 weeks 2 days 3 hours ago) and read 7792 times:

Moved on. That was a while ago. Left XE to manage a Delta station. Now, working in the FBO field. I do wish you well in your career at XE though. Where might I ask will you be stationed?

Jason in KBMI


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