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Qantas Wants Australia's Support  
User currently offlineAlitaliaDC10 From Australia, joined Dec 2008, 240 posts, RR: 1
Posted (5 years 7 months 6 days 1 hour ago) and read 9394 times:

Very interesting article about QF now in need of Australians to support it..my how the tables have turned...judging from the reader's comments it will be hard.

Here is the article:

http://www.news.com.au/business/story/0,27753,25057888-462,00.html

I must say that given all the subsidiary companies set up with the cabin staff the service can be amazing to downright scary. The QF UK based crew are a perfect example - they provide in most instances absolutely shoddy service. Could be they are people rejected by BA who in general provide a far more superior service.

Recent flight I took in First LHR-SIN on QF with UK based crew the attendant had a tongue piercing - totally repulsed at being served by something like that. I made a complaint to the CSM and he apologised profusely - also wrote a letter of complaint and amazing got a nice bottle of red, a nice apology letter and $1000 travel voucher

It's kind of sad to see QF in this state - they truly were a carrier which had exemplary service - now it's all too hit and miss.


Orbis non sufficit
70 replies: All unread, showing first 25:
 
User currently offlineIkramerica From United States of America, joined May 2005, 21529 posts, RR: 59
Reply 1, posted (5 years 7 months 6 days 1 hour ago) and read 9391 times:



Quoting AlitaliaDC10 (Thread starter):
Recent flight I took in First LHR-SIN on QF with UK based crew the attendant had a tongue piercing - totally repulsed at being served by something like that.

How dare you judge someone based on the disgusting hygiene choices they make...  Wink

My limited experience with UK based crews on AA are the same as yours with QF. Really shoddy service, and that was in F.

But with such limited experience, it's really nothing but a one or two off experience.



Of all the things to worry about... the Wookie has no pants.
User currently offlineCommavia From United States of America, joined Apr 2005, 11630 posts, RR: 61
Reply 2, posted (5 years 7 months 6 days 1 hour ago) and read 9347 times:



Quoting Ikramerica (Reply 1):
My limited experience with UK based crews on AA are the same as yours with QF. Really shoddy service, and that was in F.

Sorry to say, the "shoddy service" you received in F on AA were Americans, not Brits. AA has never had British-based crews.


User currently offlineIkramerica From United States of America, joined May 2005, 21529 posts, RR: 59
Reply 3, posted (5 years 7 months 6 days 1 hour ago) and read 9323 times:



Quoting Commavia (Reply 2):
Sorry to say, the "shoddy service" you received in F on AA were Americans, not Brits.

Well they must have been faking their British accents...

So, I guess they were simply British crews flying for AA but being based in Chicago and New York? Does it really matter?



Of all the things to worry about... the Wookie has no pants.
User currently offlineAlitaliaDC10 From Australia, joined Dec 2008, 240 posts, RR: 1
Reply 4, posted (5 years 7 months 6 days ago) and read 9294 times:

As far as I am aware NZ, AA, QF, UA and CX all have UK based crew.


Orbis non sufficit
User currently onlineLAXdude1023 From India, joined Sep 2006, 7607 posts, RR: 24
Reply 5, posted (5 years 7 months 6 days ago) and read 9285 times:



Quoting AlitaliaDC10 (Thread starter):
Recent flight I took in First LHR-SIN on QF with UK based crew the attendant had a tongue piercing - totally repulsed at being served by something like that. I made a complaint to the CSM and he apologised profusely - also wrote a letter of complaint and amazing got a nice bottle of red, a nice apology letter and $1000 travel voucher

How dare she have a tounge piercing!  Yeah sure

And they gave you a thousand dollar travel voucher just because you got served by an FA with a tounge piercing? Thats pathetic. They shouldnt have given you a dime if that was the only basis of your complaint.

Here in Los Angeles, people wear a suit and tie to work with pink hair, tounge piercings and many other abnormalities too.

Ive yet to understand why the rest of the world is so stuffy.

Quoting Commavia (Reply 2):
AA has never had British-based crews.

Never one.



Stewed...Lewd...Crude...Irreverent...Belligerent
User currently offlineThestooges From , joined Dec 1969, posts, RR:
Reply 6, posted (5 years 7 months 6 days ago) and read 9273 times:

Most of the comments to that article, actually about 95% of them are incredibly negative towards Qantas. I had no idea that the Australian public felt that way about the airline !!!

Quoting AlitaliaDC10 (Thread starter):
the attendant had a tongue piercing

I can't exactly see how this happened as I imagine that no airline allows thier front-of-line staff to wear such jewellery, but nonethelss who cares !!! Honestly, how does a flight attendant having a piece of metal in their toungue affect ANYTHING about their service to you except for a minor detail in their overall presentation. Oh my god, they have a tongue pirecing, they must have rabies !!! Maybe leprosy too !!! Quick write a letter, demand compensation !!!


User currently offlineREALDEAL From , joined Dec 1969, posts, RR:
Reply 7, posted (5 years 7 months 6 days ago) and read 9258 times:

think I'd rather support likes of Tiger, as they are the future, especially for the next 5 years if recession.

Qantas is a dinosaur.


User currently offlineAlitaliaDC10 From Australia, joined Dec 2008, 240 posts, RR: 1
Reply 8, posted (5 years 7 months 6 days ago) and read 9247 times:

Tongue piercings are not allowed for people who serve and handle food...try speaking with one of those in your tongue and the spit is can easily come out of your mouth.

Plus regardless whether I find it disturbing or not - it just ain't dress regulation and it looks unprofessional. Sorry to be so reserved and 'stuffy' but for an airline that prides itself in service and brand - the tongue ring just doesn't cut it.

Also if they send you $1000 it must be something the airline takes as a serious breach in their serivce standards.

[Edited 2009-02-15 18:18:27]


Orbis non sufficit
User currently offlineIkramerica From United States of America, joined May 2005, 21529 posts, RR: 59
Reply 9, posted (5 years 7 months 6 days ago) and read 9233 times:



Quoting LAXdude1023 (Reply 5):
Here in Los Angeles, people wear a suit and tie to work with pink hair, tounge piercings and many other abnormalities too.

That is a personal choice they make, and there is no reason that others should be obligated to accept that personal choice in all environments. All companies have a right to set dress and hygiene standards, a right held up by courts over and over again. My guess is that the QF employee in question was in violation of the airline's own standards, had "slipped" the piercing by supervisors, etc. Someone can correct me on this, but I doubt QF allows tongue piercings for employees.

I once dated an artist who was really mad that she was treated differently during the periods she would streak her hair pink compared to her "normal" blonde times. Whether or not it's right or wrong to do so, it happens, and it's the choice of the pink haired person to take on that added burden.



Of all the things to worry about... the Wookie has no pants.
User currently offlineAlitaliaDC10 From Australia, joined Dec 2008, 240 posts, RR: 1
Reply 10, posted (5 years 7 months 6 days ago) and read 9214 times:

You're right Ikamerica - QF is very strict on what crew can wear. Men are not allowed any earings and strictly no piercings etc.

I think AC is one of the few carriers which is a bit more relaxed about this - I think men can wear earings.



Orbis non sufficit
User currently offlineThestooges From , joined Dec 1969, posts, RR:
Reply 11, posted (5 years 7 months 6 days ago) and read 9176 times:

Quoting AlitaliaDC10 (Reply 9):
Tongue piercings are not allowed for people who serve and handle food...try speaking with one of those in your tongue and the spit is can easily come out of your mouth.

Yes, this may be true, and this is probably why you were compensated with such an absolutely ridiculous and astronomical sum of money, but have you ever had a tongue piercing yourself? Judging by your complete and utter disgust of the ornamentation I think its safe to say that you havn't. Two of my ex girlfriends have had tongue piercings, wait a second make that three !!! Not once did I ever notice that they had a tendency to spit more than anyone else. And by the, way two of them are now doctors.

I understand that tongue piercings can be incredibly repulsive to some people, including yourself of course, however to say Qantas has horrible customer service and use that point as a major example, I find ridiculous.

[Edited 2009-02-15 18:28:15]

User currently offlineAFGMEL From Australia, joined Jul 2007, 744 posts, RR: 0
Reply 12, posted (5 years 7 months 6 days ago) and read 9075 times:

QF are not too bad, but not too good either. I've said it before and I'll say it again. Why would I spend my money with them (or indeed BA) when I can fly on the Asian carriers, get better service at a cheaper price? In any case QF are only just Australian owned. 51% or so?

Still, their J specials are more realistic at the moment.

[Edited 2009-02-15 18:58:01]


B 727-44/200 732/3/4/8/9 767-3 742/3/4, 772/3, A319/20/21 332/333 342/3 , DC3/4/10, F28/50/100, ATR72
User currently offlineAlitaliaDC10 From Australia, joined Dec 2008, 240 posts, RR: 1
Reply 13, posted (5 years 7 months 6 days ago) and read 9067 times:



Quoting Thestooges (Reply 12):
Yes, this may be true, and this is probably why you were compensated with such an absolutely ridiculous and astronomical sum of money, but have you ever had a tongue piercing yourself? Judging by your complete and utter disgust of the ornamentation I think its safe to say that you havn't. Two of my ex girlfriends have had tongue piercings, wait a second make that three !!! Not once did I ever notice that they had a tendency to spit more than anyone else. And by the, way two of them are now doctors.

You're right - I do not have tongue piercings or any piercings for that matter. I personally do not like them and I don't have an issue with people wearing them in their own free time. I do not have a complete revulsion for them - my friends have piercings and I'm cool with that. This particular instance on QF you didn't even need to see it - you could hear it. Not too sure how they work but I think it may have been too far forwarded so she sounded like she had a major a speaking impediment.

Look we can be liberalist as much as we want - what it boils down to is that it's not part of the uniform since it could cause offence to people - myself included. I've also flown Southwest heaps and while they may be more casual and relaxed in line with their corporate culture, all the staff I encountered were impeccably groomed, neat and took pride in their appearance. Come to think of it I can't say I've ever seen airline staff dressed out of line or in appropriately while flying in the US. I'm sure they are just as strict too.



Orbis non sufficit
User currently offlineSparklehorse12 From Australia, joined Feb 2007, 908 posts, RR: 1
Reply 14, posted (5 years 7 months 5 days 23 hours ago) and read 9015 times:

It is true that QF in the last few years have become very bland. Thier fleet were allowed to run down, service levels poor, arrogant management in an ivory tower who became out of touch.

Now Dixon is gone QF is a different airline, they obviously want to change a culture of arrogance that became entrenched under the last CEO. It is a bit tough to appeal to nationalistic feelings when people are still filthy at QF for entertaining the notion of privatisation where it would have been broken up and decimated.

In my opinion QF need to regain Australian trust before this type of appeal.



Airlines Flown : QF,NW,AA, CX, AC, MH, SQ, DJ, NZ, TG, PG,US, FJ, J8, AN, DD, JQ
User currently offlineJetfuel From Australia, joined Jan 2005, 2225 posts, RR: 0
Reply 15, posted (5 years 7 months 5 days 23 hours ago) and read 8939 times:

I am beginning to think that Jetstar was a HUGE mistake. Too many loyal QF customers are really pissedoff at being forced onto iferior JQ flights. I think JQ should be absorbed back into QF and JQ planes operated as QF flights. If they were clever QF domestic flightswould have 3 classes with a Y product (no food no baggage), Y+ (same as existing Y) and business class. JQ international is just a pathetic joke and should be abolished.


QF you really need to read some of these comments and do something

Fair use extract

Maybe the Federal Govy should BAN FUEL SURCHARGES and these crazy taxes. How do you buy a bus fare? $1.20 + .60 fuel surcharges + .25 road taxes ? Are there fuel surcharges on bananas when the fuel costs increase? It is a total scam to rip more out of the frequent flyers and staff fares. If Staff fares were removed Qantas' profit would have increased $450million

As a frequent traveller I have been constantly appalled at QANTAS' arrogance and poor customer service. They rarely assist their most loyal customers with anything but a surly and low-level approach. Staff seem to think that we are there for them, not the other way around. It is about time, QANTAS got a dose of their own medicine. For the past two years I have and will continue to avoid QANTAS except when absolutely necessary. What a hide to ask us for help, when they have been reaping huge profits for such poor service for years. About time The Flying Kangaroo hops back to the pouch from whence it came...

I am fed up with the arrogant "I am better than you' "you should be serving me" attitude of Qantas flight crew. I last paid for a Buisness class to LAX to have tp put up with drunken Qantas Staff who "got their ticket for 5% of what i pad for". STOP DISCOUNT STAFF TRAVEL and reduce business class to paying passengers. There needs to be an entire change in Qantas attitude. Qantas the arrogant Airline. You dont get arrognace with Virgin airlines. I am supporting V Australia in hope that it might wake Qantas up. Jetstar has done a lot of damage to Qantas' reputation. When you get swapped off a Qantas flight to jetstar you are immediately one of Qantas' cattle. I cant work out why more people are not flying Virgin Blue.

Qantas staff need to start realising who are paying their wages. I fly to Hong Kong with Virgin Atlantic and Cathay Pacific as they have regular routes there, I would NEVER fly qantas. Once was enough. The appualing attitude and LACK of service which I thought I was paying for was unimaginable. It's about time Qantas sack the old bags who think they are all that, and replaced them with a younger generation who respect their customers and are willing to go the extra step to keep them happy. Maybe the flying kangaroo wont be flying no more.



Where's the passion gone out of the airline industry? The smell of jetfuel and the romance of taking a flight....
User currently offlineMal787 From Australia, joined Jul 2007, 694 posts, RR: 0
Reply 16, posted (5 years 7 months 5 days 23 hours ago) and read 8931 times:
Support Airliners.net - become a First Class Member!



Quoting AlitaliaDC10 (Thread starter):
The QF UK based crew are a perfect example - they provide in most instances absolutely shoddy service

Sorry but I beg to differ. I flew to the UK tiwce last year and on both occasions the UK based crews ex Bangkok and Singapore had to be amongst the best I have encountered. 1 crew in particular prompted me to write to QF and tell them how good they were . I did recieve a letter back from QF thanking me for my comments. Perhaps I should have compained to get a travel voucher instead, by the way I was travelling in J so that would have been worth at least $500.00

Quoting Ikramerica (Reply 1):
How dare you judge someone based on the disgusting hygiene choices they make...

Totally agree ('bigthumbsup') I have peircings both visible and hidden and they have never effected me in a Managment role when dealing with clients.

Quoting REALDEAL (Reply 7):
think I'd rather support likes of Tiger, as they are the future, especially for the next 5 years if recession.

Qantas is a dinosaur

Oh Real deal why dont you get off the QF bandwagon , and if you believe Tiger is the future of OZ aviation , then I am sorry but you are way off target. so next time you want to go to Europe of US try and get your tiger ticket and let us know how you go.

I am about to board QF5 to Singapore so I will keep my eyes open for these pesky pierced attendants and get them to talk funny or even spit on me . I will let you know what happens

mal787



Flying cant get enough of it
User currently offlineANstar From United Kingdom, joined Nov 2003, 5244 posts, RR: 6
Reply 17, posted (5 years 7 months 5 days 22 hours ago) and read 8873 times:



Quoting AlitaliaDC10 (Thread starter):
Very interesting article about QF now in need of Australians to support it..my how the tables have turned...judging from the reader's comments it will be hard.

Until the arrogance stops then I think they will struggle.

The whole "Direct Earn" credit card con is an example of this.


User currently offlineQFFlyer From Australia, joined Jun 2005, 380 posts, RR: 0
Reply 18, posted (5 years 7 months 5 days 22 hours ago) and read 8848 times:



Quoting AlitaliaDC10 (Thread starter):
Recent flight I took in First LHR-SIN on QF with UK based crew the attendant had a tongue piercing - totally repulsed at being served by something like that

A very poor/disgusting way of describing the attendant, no-one deserves to be called that and reflects badly on you.

Quoting AlitaliaDC10 (Reply 13):
do not have a complete revulsion for them - my friends have piercings and I'm cool with that

Seems like you do.


User currently offlineSmi0006 From Australia, joined Jan 2008, 1533 posts, RR: 0
Reply 19, posted (5 years 7 months 5 days 22 hours ago) and read 8772 times:



Quoting QFFlyer (Reply 19):
A very poor/disgusting way of describing the attendant, no-one deserves to be called that and reflects badly on you.

I most certainly agree and thought the very same upon reading that comment. Perhaps its attitudes like this that lead you to poor service? Treating the crew (or anyone for that matter)badly wont result in their best work.

You seem to have flown QF frequently to have drawn these conclusions if their service style is not to your liking why keep flying them? Choose someone else or don't winge.

I do however agree that piercings (apart from female ears) are not and should not be part of the QF grooming protocols there is no place for the in a service environment. When working in an international service industry it is necessary to ensure that you are especially sensitive to these types of issues, as many people will have different opinions depending on their culture, age and other factors. It is much better to be to sensitive then not sensitive enough.

I must confess my surprise at hearing that one of QFs BFirst crew had a tongue piercing, none of them have ever struck me as the sought another lesson in not judging for me (I'm not saying there is anything wrong with tongue piercings just they always gave off a hmmm 'Toorak lady' air if that makes sense.


User currently offlineREALDEAL From , joined Dec 1969, posts, RR:
Reply 20, posted (5 years 7 months 5 days 21 hours ago) and read 8706 times:



Quoting Mal787 (Reply 16):
Quoting REALDEAL (Reply 7):
think I'd rather support likes of Tiger, as they are the future, especially for the next 5 years if recession.

Qantas is a dinosaur

Oh Real deal why dont you get off the QF bandwagon , and if you believe Tiger is the future of OZ aviation , then I am sorry but you are way off target. so next time you want to go to Europe of US try and get your tiger ticket and let us know how you go.

QF wil continue to shrink. It looks like QF NZL domestic will be history soon & it will become JQ.

JQ will keep taking over QF routes or some of their services on a route, at least while the recession lasts & with the $42 billion spend up the recession is now going to last longer,MUCH longer than if the govt didn't interfere in the free market.

Last time I looked Southwest/Westjet in North America, Easyjet/Ryanair in Europe & Air Asia/AAX in Asia & OZ are some of the few airlines making a profit/small loses.


User currently offlineREALDEAL From , joined Dec 1969, posts, RR:
Reply 21, posted (5 years 7 months 5 days 21 hours ago) and read 8842 times:

* QANTAS COULD SLOW A380 DELIVERIES, CANCEL 787s:
Qantas could defer some Airbus A380 orders and even cancel Boeing 787
orders should the financial situation deteriorate and the airline need
to defer capital spending, CEO Alan Joyce has told the 'Business
Spectator' website

from Aust Aviation Express Issue 259 today 16FEB

QF could hardly start selling 744's !!! Who would want to pay anything for them at moment.


User currently offlineJetfuel From Australia, joined Jan 2005, 2225 posts, RR: 0
Reply 22, posted (5 years 7 months 5 days 21 hours ago) and read 8767 times:

Look I agree, we might be 10 years to early for tongue piercings on Flight Attendants. Its certainly not appropriate on a QF service. Then again Jetstar  yes   kiss   indifferent 


Where's the passion gone out of the airline industry? The smell of jetfuel and the romance of taking a flight....
User currently offlineAlitaliaDC10 From Australia, joined Dec 2008, 240 posts, RR: 1
Reply 23, posted (5 years 7 months 5 days 21 hours ago) and read 8747 times:

[

Quoting Jetfuel (Reply 28):
Look I agree, we might be 10 years to early for tongue piercings on Flight Attendants. Its certainly not appropriate on a QF service. Then again Jetstar

Very true - in 10 years time it may be very common to see that and I think it will be allowed. It's something I just need to get used to I guess.

Jetstar seem to be very strict too with their dress code - remember last year that check-in staff member that got fired for looking too 'goth'? I think she sued - but can't remember who won out?

I flew JQ Intl first time SYD-HNL and had very low expectations in StarClass - but actually for what I paid it was very good. Crew were young, happy and friendly - it was quite a refreshing change from QF.

And yes no piercings!!! - lol.



Orbis non sufficit
User currently offline1821 From Greece, joined Jul 2007, 271 posts, RR: 0
Reply 24, posted (5 years 7 months 5 days 19 hours ago) and read 8512 times:

Just one second people. When i flew from SYD to MAN in 2003 to watch the champions league final ( By the way AC Milan beat Juventus  Big grin ) i flew with BA. The gentleman that served me had a british flag tattooed on his right arm , clearly visable to me , and the names of his 2 children and i did not once get offended by his choice of " body art " .One sec maybe i should right a letter of complaint.  sarcastic  .

Hey i have a Greek flag tatooed on my right arm and Kolokotronis tatooed on my left ( those who know about the Greek revolution will know who Kolokotronis is ) and all i get is compliments when i fly .



734 , 737 , 738 , 742 , 744 , 757 , 767 , A320 , AVRO RJ 100 , ATR 72 . ATH , ZTH , RHO , EFL , LHR , MAN , DUB , AMS ,
25 Bjwonline : The Australian public don't feel that negative about QF, it's more the media that like to give them a bash. There are currently no regulations regard
26 Sparklehorse12 : Buddy, you fly CX and VS to HKG if you like. I also think you may be stretching the truth. I highly doubt QF staff were drunk in J cabin flying staff
27 FlyingAY : In many countries here in Europe it would be absolutely illegal for an employer to ban earrings only from men. Either they are banned because of hygi
28 Cpd : Oh my goodness, the horror of it. I personally don't mind, as long as I'm treated courteously - it doesn't bother me. I'd much rather have someone wh
29 LOUMEL : I think your wildly optimistic about Qantas' complaint procedures. I spent one hour in the bathroom over the Pacific bleeding from a migraine. The bu
30 MillwallSean : The problem with visible tattoos is that some people see them as bad manners or even as offensive. This is more common in Asia but also occurs in the
31 TN486 : JETFUEL, I respect your right to air your views, as I am sure most a.netters would do the same. Of course, I am sure you respect my right to disagree
32 Jetfuel : TN486 They are NOT my comments but those extracted from the comments section of passengers on the article in the original link
33 9VSRH : VS Lounge at LHR and CX Lounges at HKG are undoubtedly better Having flown CX First and Qantas First, ex their own respective home bases, HKG and SYD
34 PagoFlyer : I think it's pretty gross to have the cabin crew wearing pierced ears, lips, tongues and nose!
35 Thestooges : The only way that a tongue piercing can be unhygienic is if the piercer is using dirty equipment, and the person being pierced contracts Hepatitus as
36 Post contains links Smi0006 : Whilst perhaps I am biased after previously working for QF, and I am first to confess that QF aren't perfect they are far from being as bad as is sugg
37 Flood : I have nothing against piercings on a personal level, in fact my wife has her tongue and navel pierced. Whether such piercings are considered tasteful
38 ClassicLover : I don't see why the tongue piercing would have bothered you. Why were you looking into the flight attendants mouth?? However, since you got $1,000, i
39 F27friend : I Agree. I am a QF FF and I have to drive 2 hours north to Brisbane if I want to use points. Nevertheless, QF dumped OOL (YBCG) in favour of JQ. From
40 Mortyman : A frind of mine had a new born baby at the hospital and the birth was with complications. They were'nt sure if the child were to make it. The nurse h
41 LHR380 : Will forward this to a very good friend, who is and works with the UK QF crew. All the crew I have seen when with him are nice people. With any airlin
42 MillwallSean : Actually no. Mouth piercings increases the amount of saliva that is involuntary leaving the mouth when we speak. Thats why mouth piercings are not ok
43 WunalaYann : I forcefully disagree. This notion that a suit and tie makes someone look "professional" is really starting to annoy me profoundly. I do not have pie
44 FreequentFlier : I must say I'm quite surprised by the reactions of the Aussies here. In the US, QF has a very good reputation. Then again, we only have US airlines to
45 AlitaliaDC10 : Disagree all you like - how you dress and act needs to fit in with the organisation's corporate culture. It is not a matter of a suit/tie making you
46 Kiwiandrew : most airlines face mixed support in their own home markets , when I was in the industry I had a number of clients from Singapore who could not stand
47 Threepoint : Gentlemen, your pre-Cretaceous attitudes are, how does one say... When expressing your strong opposition to an idea, style or practice, please ensure
48 Mysterzip : All of that because you flew First. If you flew economy, he wouldn't do what he did (and I wouldn't expect him to). And personally, I wouldn't care i
49 Post contains links Flyjetstar : I think this was alluded to in another thread but if you want a glimpse into the Australian mindset about Qantas then read some of the posts on here.
50 TN486 : Quite so sir, I should have put my reading glasses on, please accept my humble apologies.
51 AlitaliaDC10 : The other major issue affecting Australian's support for QF is the ability to transfer points to the frequent flyer programme from 01APR unless they c
52 Burnsie28 : AA and UA both have UK based crews.
53 Baroque : And now having paid out about a billion from reserves, and ditched the DRP, they have made a placement to institutions and want shareholders to buy ne
54 REALDEAL : No u can use points on all Jetstar services, plus, you can fly to Fiji/LAX on FJ out of OOL Mon & Tue. Much quicker than flying via SYD & avoid drive
55 AlitaliaDC10 : How is AA doing these days? I thought they were still OK financially - IIRC aren't they the only USA carrier to not have filed for Ch11? I quite like
56 REALDEAL : Don't think any US legacy is doing ok at present. They'll be lining up with car co. for handouts soon. Good luck. Think all th LCC's in USA are doing
57 Zkpilot : a) Almost all airlines out there have staff travel and have staff in Business Class. So why should QF staff not get the same? b) QF staff pay more fo
58 Hikarufree : Fly QF 107/8 to JFK and back. It's a real different experience. The staff on the SYD-LAX leg are rather surly and not terribly engaged in their work.
59 ClassicLover : That was the whole point of QF creating a wholly separate budget carrier. Others failed because they tried to integrate too many services from the ma
60 REALDEAL : the ways its going, JQ will be the Qantas group. QF flights might be history. Hey the former head of JQ is now running whole of QF group !!!
61 Jetfuel : The only reason Jetstar was created was because the union salaries on Qantas are too high. QF needed a lower cost base.
62 REALDEAL : one of reasons, but does the name Virgin spring to mind or Kiwi International & Freedom !!!
63 Ditzyboy : As a Qantas cabin crew member may I point out the obvious, please? There is 'shoddy' (and also excellent) cabin crew existent in each stereotype of Qa
64 AlitaliaDC10 : That's a fair point - all I wanted to point out was the in general the service received from QFUK based crews has been inconsistent - there have been
65 Hikarufree : Well, in this sense it's good for the boardroom, but hard to see any customer benefit. It seems a bit bizarre that a subsidiary and its parent do not
66 Zkpilot : Actually mostly Brisbane and Sydney crew with the odd Auckland crew for good measure
67 REALDEAL : this will change as JQ becomes more dominant part of group & QF continues to shrink.
68 AlitaliaDC10 : I think what will be left of QF mainline international will SYD/ MEL / LAX / JFK / HKG / BKK (??) / SIN / LHR and maybe the key domestic CityFlyer ro
69 Hikarufree : Interesting. I guess it all boils down to the crew having a short flight and a break in LA.
70 Post contains links Tn486 : LOL (because of the way you put the points across) every business has 'em, QF is no different, however you would hope the new C of E will put peer an
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