JMBWEEBOY From United States of America, joined Feb 2006, 266 posts, RR: 0 Posted (4 years 3 months 5 days 16 hours ago) and read 2010 times:
I was a passenger on board DL's intended non-stop FEB 16 from DXB to ATL. Unfortunately a few hours after takeoff, an economy passenger suffered a heart attack and on the advice of a physician in business, the pilot landed at ARN around 3am in the morning.
Swedish EMS removed the passenger very quickly, but a quick turnaround became a quickly faded dream when it was determined that ice had accumulated on the aircraft and it needed to be de-iced.
Just when that problem was resolved, the captain came on again and said departure would be delayed further as there were "technical issues" because of DL never having operated a 777 at ARN previously and that instructions from ATL were needed. Seemed unusual to me but I am sure routine protocal. Further delay was not all that bad and after 2 hours of being on the ground, the 777 took off again non-stop for AtL, 3 hours behind schedule.
What was interesting for me to learn was while goind through customs at ATL this mornning, 10 or so hours after having left ARN, was a comment from a flight attendant to me that we would still have beein in ARN had it not been for the coincidence of a DL mechanic being on board who "siened off" on the operation of the 777 from ARN.
Seemed a bit unusual but can anyone expand on how a mechanic would be involved in ok'ing the operation o the 777 from ARN ?
Flyboy_se From Switzerland, joined Feb 2000, 745 posts, RR: 6 Reply 1, posted (4 years 3 months 5 days 16 hours ago) and read 1974 times:
I dont know who DL use at ARN, but i am guessing it is SAS techics.And i am sure they are used to 777. EK 777 has diverted to ARN before on 2 occasions if i remember correctly, and i dont remember there was an issue. Also the same ground handling company that DL use at ARN also handle MH flights, which few months ago operated 777 to ARN before upgrading to 747. The problem here could be that it was 3 am in the morning.ARN has had many 777 land there , but maybe DL has some different procedures.
OOer From United States of America, joined Oct 2005, 1395 posts, RR: 2 Reply 2, posted (4 years 3 months 5 days 15 hours ago) and read 1820 times:
Delta probably uses someone else for maintenance at ARN, probably KLM or AF or AZ is my guess. The individuals that were in ARN were probably not tqualified as mechanics on the 777. Therefore if DL does not have a contract with SAS then it becomes a much bigger issue. Obviously a Delta mechanic being on the flight made things much easier!
TristarSteve From Sweden, joined Nov 2005, 3693 posts, RR: 34 Reply 3, posted (4 years 3 months 5 days 9 hours ago) and read 1601 times:
The DL B767 at ARN are handled by SAS Technicians. They have no training on B777.
There are only two B777 trained technicians in ARN. We look after the MH flight, the odd BA extras and the EK diversion. I try not tp be at work at 0300, and no-one phoned me at home!
The ground handling Co that DL use, also handle the MH B777 so that should have been OK, but there are always problems at that time of night. Maybe there was no widebody tug driver on duty, not much happens on the pax side at ARN between midnight and 0600, there definitely was no DL dispatcher available.
I think it was lucky to get away so soon.
TristarSteve From Sweden, joined Nov 2005, 3693 posts, RR: 34 Reply 4, posted (4 years 3 months 5 days 9 hours ago) and read 1594 times:
Quoting JMBWEEBOY (Thread starter): Seemed a bit unusual but can anyone expand on how a mechanic would be involved in ok'ing the operation o the 777 from ARN ?
To answer this question, it depends on the airlines policy. With my airline, if an ETOPS flight is departed by an approved ETOPS Technician, and then makes an unscheduled stop, the Capt can sign the release. No technician is required. Perhaps DL needs an ETOPS release for every ETOPS departure? (Mind you ARN-ATL is not really ETOPS)
TristarSteve From Sweden, joined Nov 2005, 3693 posts, RR: 34 Reply 6, posted (4 years 3 months 5 days 8 hours ago) and read 1543 times:
Quoting DualQual (Reply 5): I am not sure what the limit is on DL's 777s but even if 180 the Southern NATS would certainly be ETOPS to ATL.
I have departed many aircraft ETOPS from ARN to the states. Yes they are ETOPS departures, but when we have an ETOPS limiting item (like HF inop) we just ask for a non-ETOPS flight plan. The flight time increases by about 10 mins.
The normal route is out over SVG then across to Iceland Greenland Canada and join the NATS over Gander area. You are only over the sea for about 40 mins at a time.