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NW Regionals  
User currently offlineMetJetCEO From United States of America, joined Jun 2007, 412 posts, RR: 1
Posted (5 years 6 months 2 weeks 1 day 23 hours ago) and read 1626 times:

Do you think that after the merger NW/DL Compass, Pinnacle and Mesaba will resort to the same performances as ASA and Comair...in particular the poor on time performance and consistent customer service issues? Is DL going to keep these entities independent of their other regional operations?

4 replies: All unread, jump to last
 
User currently offlineDurangoMac From United States of America, joined Dec 2006, 721 posts, RR: 0
Reply 1, posted (5 years 6 months 2 weeks 1 day 23 hours ago) and read 1546 times:



Quoting MetJetCEO (Thread starter):
same performances as ASA

Actually ASA's performance has really improved, while not up to the top of the range but it really has improved. I also might add that ASA has had some of the smallest number of complaints filed with the DOT of any airline over the last year.

The other problem is the areas that ASA and COMAIR are flying, it's not an excuse, the system needs an overhaul in my opinion but both I think do well for what they have to deal with.


User currently offlineBurnsie28 From United States of America, joined Aug 2004, 7539 posts, RR: 8
Reply 2, posted (5 years 6 months 2 weeks 1 day 21 hours ago) and read 1439 times:

Unlikely since these companies are seperate and still have their own dispatch and operations.


"Some People Just Know How To Fly"- Best slogan ever, RIP NW 1926-2009
User currently offlineBHMDiversion From United States of America, joined Dec 2008, 459 posts, RR: 0
Reply 3, posted (5 years 6 months 2 weeks 1 day 10 hours ago) and read 1284 times:

My opinions of course, but... I'd say that NW Regionals have a worse reputation than DL Regional carriers.

User currently offlineAzjubilee From United States of America, joined Apr 2000, 3913 posts, RR: 27
Reply 4, posted (5 years 6 months 2 weeks 1 day 10 hours ago) and read 1273 times:

Huh? The employees aren't changing and our region of service will not dramatically change, so why should the reputation? Mesaba, Pinnacle and Compass have some of the best performance reputations in the industry and that's based on fact, not opinion.

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