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Documentary Of LH Flight From FRA To EZE  
User currently offlineAALuxuryLiner From United States of America, joined May 2008, 38 posts, RR: 0
Posted (5 years 6 months 2 weeks 4 hours ago) and read 9983 times:

I ran across this 10 part documentary by Der Speigel (in German) of a Lufthansa flight from FRA-EZE-SCL It's only in German so I didn't understand the words but I really enjoyed seeing how the flight crew works on this flight. The A340-600 also looks like a very impressive aircraft.

The flight prep and boarding begins in part 8/10:
http://www.youtube.com/watch?v=ATW7cZ7_BQI

Part 9/10 shows inflight service, galley prep, etc. It also shows the flight attendant rest areas which is very interesting:
http://www.youtube.com/watch?v=kdeyLGOnrKY

and 10/10 is of breakfast, descent and landing into EZE:
http://www.youtube.com/watch?v=4aDicw63Tds

Hope you enjoy.

32 replies: All unread, showing first 25:
 
User currently offlineBoeing727 From United States of America, joined May 1999, 954 posts, RR: 0
Reply 1, posted (5 years 6 months 2 weeks 4 hours ago) and read 9970 times:

I watched the entire 10 video series and it was very informative. Just wondering how these guys get away flying with full beards; the O2 masks clearly state that a tight seal can only be assured when the wearer has no facial hear where the mask touches the skin. Great videos though for people speaking German.

Boeing727


User currently offlineAY104 From Canada, joined Nov 2005, 505 posts, RR: 6
Reply 2, posted (5 years 6 months 2 weeks 3 hours ago) and read 9904 times:

Thanks so much for the link to a wonderful set of videos!
I was very impressed with the A340-600. I had not realized so many things, toilets, crew rests, galleys, were contained on the lower deck.
Very impressed with the service, with the crew, and the passengers. The passengers showed that it is still possible to dress comfortably without looking like a bum. It also shows respect to the professional crew who are doing the service. Lack of self respect and in turn lack of respect for others, is something a lot of us here in North America would do well to learn. I do realize, however, that with the perils of globalization this type of behaviour is starting to prevail the world over.
I remember some years ago, buying a First Class return ticket to Finland, from Vancouver. The outbound was routed YVR-YYZ-FRA on AC, then FRA-HEL on LH, and HEL-JYV on AY.
The flight on LH from FRA-HEL was only just over 2 hours, but more impressive than both my AC flights, including the Transatlantic. I commented to the purser in my broken German how I felt about the LH flight in comparison to the others, and even though I was tired after being on the go for over 16 hours, I still appreciated the service. It looks like little has changed.
I am sorry to ramble on, but viewing these 3 videos did impress me and bring back some memories.
Cheers,
AY104



The only thing a customer should expect for his/her loyalty is good service
User currently offlineFlood From United States of America, joined Feb 2009, 1381 posts, RR: 1
Reply 3, posted (5 years 6 months 2 weeks 3 hours ago) and read 9886 times:



Quoting Boeing727 (Reply 1):
I watched the entire 10 video series and it was very informative.

Ditto.

Thanks for the post, much appreciated! An interesting, behind-the-scenes look.


User currently offlineJDAirCEO From Uruguay, joined Jan 2006, 264 posts, RR: 0
Reply 4, posted (5 years 6 months 2 weeks 3 hours ago) and read 9861 times:

Wow, very cool. I wish more carriers would allow such a documentary!


An MD-80 is great... in first class
User currently offlineUnited Airline From Hong Kong, joined Jan 2001, 9168 posts, RR: 15
Reply 5, posted (5 years 6 months 2 weeks 2 hours ago) and read 9802 times:

I flew FRA-EZE a year ago and it was a B 747-400! Is it still?

User currently offlineLH470 From Germany, joined Jan 2008, 56 posts, RR: 0
Reply 6, posted (5 years 6 months 1 week 6 days 22 hours ago) and read 9607 times:



Quoting United Airline (Reply 5):

Yes, it is still a B744



319-321,313,AB6,333,343,346,388,732-738,762/3,772/3,747SP,741-744,DC9,M81/3/8,D10,M11,L10,DH1/3/4,CR1/2/7/9,E70/90,AR8,1
User currently offlineMD11junkie From Argentina, joined May 2005, 3148 posts, RR: 57
Reply 7, posted (5 years 6 months 1 week 6 days 20 hours ago) and read 9455 times:



Quoting LH470 (Reply 6):
Yes, it is still a B744

It was swapped to an A340-600 a couple of years ago, before FRA-EZE-SCL was made FRA-GRU-EZE.

Saludos,



There is no such thing as Boeing vs Airbus as the queen of the skies has three engines, winglets and the sweetest nose!
User currently offlineEZEIZA From Argentina, joined Aug 2004, 4964 posts, RR: 25
Reply 8, posted (5 years 6 months 1 week 6 days 19 hours ago) and read 9334 times:



Quoting MD11junkie (Reply 7):
It was swapped to an A340-600 a couple of years ago, before FRA-EZE-SCL was made FRA-GRU-EZE.

Swapped from an A340 you mean  Wink



Carp aunque ganes o pierdas ...
User currently offlineAirbusA370 From Germany, joined Dec 2008, 253 posts, RR: 0
Reply 9, posted (5 years 6 months 1 week 6 days 19 hours ago) and read 9311 times:

I saw it already on TV, it's very interesting. I hope, they do the same documentary again when LH has its A380s  cloudnine 

User currently offlineAtcanobbio From United States of America, joined Aug 2006, 71 posts, RR: 0
Reply 10, posted (5 years 6 months 1 week 6 days 18 hours ago) and read 9235 times:

i wish UA flight attendants looked well-groomed and well-dressed like the crew seen in the video.

User currently offlineEZEIZA From Argentina, joined Aug 2004, 4964 posts, RR: 25
Reply 11, posted (5 years 6 months 1 week 6 days 18 hours ago) and read 9231 times:

Just wathced those three last parts of the documentary .. hve to say I loved it, despite not understanding anything  Wink

At one point though I believe that they mention "first class" .. did they say that they were not allowed to film there?

Another question I have for German speakers is if you can, I'd like to know more or less what they were talking about in the crew briefing? (thanks in advance!)

And I was impressed at how unconmfortable the crew rest area looked .. how do they managa to sleep at all there?!

great documentary, thanks for sharing!!

rgds



Carp aunque ganes o pierdas ...
User currently offlineYooYoo From Canada, joined Nov 2003, 6057 posts, RR: 50
Reply 12, posted (5 years 6 months 1 week 6 days 18 hours ago) and read 9181 times:

I love watching that kind of stuff. You just made my morning coffee even better!...Thanks!


I am so smart, i am so smart... S-M-R-T... i mean S-M-A-R-T
User currently offlineJfk777 From United States of America, joined Aug 2006, 8344 posts, RR: 7
Reply 13, posted (5 years 6 months 1 week 6 days 17 hours ago) and read 9125 times:
Support Airliners.net - become a First Class Member!

Great documentary, very well done especially on Lufthansa's prep for such a long flight.

User currently offlineLufthansa From Christmas Island, joined May 1999, 3213 posts, RR: 10
Reply 14, posted (5 years 6 months 1 week 6 days 17 hours ago) and read 9056 times:



Quoting AY104 (Reply 2):
Very impressed with the service, with the crew, and the passengers. The passengers showed that it is still possible to dress comfortably without looking like a bum

THANK YOU THANK YOU THANK YOU!!!!!!!!

I've been saying this for years. It doesnt matter what price you pay for your ticket, you should turn up clean and tidy and not looking like you crawled out of a dumpster! It detracts from the whole experience for both crew and passengers, says to others you dont give a shit about them and couldn't be bothered making any effort and just drags the whole thing down!

I couldn't agree more. and btw...what a great aircraft the a346 looks in this video. We often dont hear much good about it, obviously because the 77W is even more impressive. But certainly looks damn fine here!


User currently offlineMD11junkie From Argentina, joined May 2005, 3148 posts, RR: 57
Reply 15, posted (5 years 6 months 1 week 6 days 15 hours ago) and read 8929 times:



Quoting EZEIZA (Reply 8):

Right  Wink



There is no such thing as Boeing vs Airbus as the queen of the skies has three engines, winglets and the sweetest nose!
User currently offlineAirbusA370 From Germany, joined Dec 2008, 253 posts, RR: 0
Reply 16, posted (5 years 6 months 1 week 6 days 14 hours ago) and read 8798 times:



Quoting EZEIZA (Reply 11):
Another question I have for German speakers is if you can, I'd like to know more or less what they were talking about in the crew briefing? (thanks in advance!)

The captain's speech is interesting:

Quoting Bearded LH Captain:
I know, some of you are the first time on this aircraft. When going out preparing the flight, normally you are very curious and want to check out the aircraft from head to tail. Since we need to be on time, please concentrate only at your own station, maybe fresh up the memory, where all equipment is located. Later, during the flight, there will be plenty of time to peek in every corner...



User currently offlineChrisMUC From Germany, joined Jul 2006, 66 posts, RR: 0
Reply 17, posted (5 years 6 months 1 week 6 days 14 hours ago) and read 8679 times:



Quoting EZEIZA (Reply 11):

At one point though I believe that they mention "first class" .. did they say that they were not allowed to film there?

I haven't watched the entire video, but I think that at that time there was no first class installed on the A346.

Quoting EZEIZA (Reply 11):
Another question I have for German speakers is if you can, I'd like to know more or less what they were talking about in the crew briefing? (thanks in advance!)

At the cockpit briefing station they check destination and alternate weather and place the fuel order (block fuel is entered in the computer and automatically transferred to the fuel truck).
The captain explains to the camera that they also check with what speeds the flight plan is calculated so that they can add some extra fuel if they like to fly faster to catch up a possible delay.

In the part of the cabin briefing which is shown, the purser asks if there are any paramedics in the crew (not very unlikely with large crews and of course good to have and to know).
The captain says that he understands that everyone is curios about what the new aircraft looks like, nevertheless they should not forget to prepare their own stations first and go for "sight seeing" when there is time during cruise.

Quoting EZEIZA (Reply 11):

And I was impressed at how uncomfortable the crew rest area looked .. how do they managa to sleep at all there?!

Actually it's quite comfortable compared to the crew rests which are installed on the A343s, the beds are wider and you can plug in earphones and listen to the ife (if you like to, must plug in their ipods or use earplugs). And regarding the time and the service done before, most FAs easily fall asleep. It's worse to wake up again  Wink


User currently offlinePresRDC From United States of America, joined Jul 1999, 660 posts, RR: 1
Reply 18, posted (5 years 6 months 1 week 6 days 13 hours ago) and read 8196 times:

Years ago, a company put out a series of VHS programs detailing several Lufthansa long haul flights. I want to say the company was called Harry's, but I may be wrong.

Two of them were done completely in English, a B747-400 flight from FRA to HKG (Kai Tak) and a A340-200 flight from FRA to GIG.

There was at least one other video that was done in English, but the English track was dubbed over the German (you can hear the German in the background). This was a DC-10 from FRA to PEK.

I reccomend them if you can find them.


User currently offlineFatmirJusufi From Albania, joined Jan 2009, 2441 posts, RR: 7
Reply 19, posted (5 years 6 months 1 week 6 days 12 hours ago) and read 7849 times:

Could anyone provide some English subtitles? It's great documentary.

You can also see another LH A346 video, flight MUC - SFO. It's great though.
http://www.youtube.com/watch?v=abuHj...1A3D3158993EC6&index=0&playnext=1#

It's only part 1. There are four other parts.

Fatmir



DO FLIGHTS. NOT FIGHTS.
User currently offlineCivilav From Mexico, joined Oct 2004, 391 posts, RR: 12
Reply 20, posted (5 years 6 months 1 week 6 days 12 hours ago) and read 7841 times:



Quoting AALuxuryLiner (Thread starter):
It's only in German so I didn't understand the words but I really enjoyed seeing how the flight crew works on this flight.

AAALuxuryLiner,

Thank you so much for such wonderful videos.
I have flown LH several times and I must say that they are always so professional, neat and overall geared towards excellence in every sense.

Flying Lufthansa usually evokes the most romantic side that all of us, A.Netters in love with planes and flying, feel about the subject.

Thank you for sharing.

Greetings from Cancún.


User currently offlineZRH From Switzerland, joined Nov 1999, 5566 posts, RR: 36
Reply 21, posted (5 years 6 months 1 week 6 days 9 hours ago) and read 6977 times:

Thanks for this great link. I watched all ten movies.

Quoting EZEIZA (Reply 11):
At one point though I believe that they mention "first class" .. did they say that they were not allowed to film there?

No, they said that the LH 340-600s are only two class and don't have first.


User currently offlinePRAirbus From Puerto Rico, joined Apr 2005, 1137 posts, RR: 1
Reply 22, posted (5 years 6 months 1 week 6 days 7 hours ago) and read 6289 times:

I have always admired LH's professionalism and sparkling image. LH crew, especially FAs look very professional with their nice uniforms and excellent image...what a contrast with most US Majors were FAs look like they just rolled out of bed. LH indeed makes sure its FAs and crew portray a sharp image...good for them. They have my admiration and they do earn respect.

User currently offlineAY104 From Canada, joined Nov 2005, 505 posts, RR: 6
Reply 23, posted (5 years 6 months 1 week 6 days 7 hours ago) and read 6260 times:

Just to let you know, I am watching these films all over again today. I thanked you last night, and am thanking you again! I really don't travel any more that often, but it is so nice to know that there is still a chance to travel in a civilized manner, and that all good things from the past are not all gone!
I wish my German was better. I understood that Business Class was fully booked, but I didn't get the part about First Class, other than it does not exist on that aircraft.
Maybe some of my observations are unrealistically positive, but the thing does not look like it was staged at all. I believe that the majority of Lufthansa flights are like that. I do know a few people who have travelled with LH within the last couple of years, and their comments do back up almost all of the positive aspects of these films.
It also looks like the crew have a great respect for each other, for the passengers, for themselves. Very professional and friendly, without being stiff and standoffish. I was impressed with the preflight briefing that the Captain had with his crew before boarding the aircraft.
I have been in German many times during my almost 60 years, the first time being in 1962 when I was 13, and the last time being in 2006. At one point I spent almost 6 months in Frankfurt.
I realize that the social environment is rapidly changing all over the world. However, I have to say that any time I have been in Germany, I have been treated extremely well, with a sincere friendliness and desire to be hospitable. These videos confirm my thinking.
Cheers,
Carl



The only thing a customer should expect for his/her loyalty is good service
User currently offline1stfl94 From United Kingdom, joined May 2006, 1455 posts, RR: 0
Reply 24, posted (5 years 6 months 1 week 6 days 6 hours ago) and read 6128 times:



Quoting EZEIZA (Reply 11):
At one point though I believe that they mention "first class" .. did they say that they were not allowed to film there?

I think they were talking about how the (then) new biz class was equal to a First Class. Great video, though I did crack up at the Purser's welcome PA!


25 Boeing727 : Great documentary again, but not much of a sterile cockpit going into SFO; one heck of a chatty First Officer. Boeing727
26 Stylo777 : in all videos Juergen Raps is present. he is a great guy and a very good pilot! he made the best of all touch and goes in LEJ with the "new" A346, he
27 EZEIZA : Hey guys, thanks to all the translators here really appreciate it! Now I'm going to watch the second video!
28 Stylo777 : if I'm not mistaken the second video is or was also part of the IFE onboard LH's longhaul flights. I remember watching it last year on my flight to Y
29 Jimbobjoe : Several questions someone might be able to answer: a.) In video 6, at about 6.30, they load in this really large white pipe looking thing. What is it?
30 Flood : They loaded a stronger towbar capable of handling the 340 in case they were to get stuck in Leipzig - where they performed the touch-and-go's. They w
31 EarlyNFF : I don´t know the details, but bar codes does the tricks. Every piece of luggage is scanned several times enroute to the containers, so are the conta
32 EarlyNFF : LH is using full face masks. So, that is not a big issue. LH beancounters decided, the then new A346 would be the better moneymaker on that route, by
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