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Ryanair Adds 5 Euro On All Bookings From 1 May  
User currently offlineFlyingbird From Sweden, joined Mar 2005, 165 posts, RR: 0
Posted (5 years 5 months 3 weeks 6 days 13 hours ago) and read 6751 times:

I just heard that Ryanair will remove all check-in counters from 1 may.
At the same time all check-in options will cost 5 euro (web check too).
If you come the the airport not checked-in you will have to pay another 20 euro.

49 replies: All unread, showing first 25:
 
User currently offlineIkramerica From United States of America, joined May 2005, 21516 posts, RR: 60
Reply 1, posted (5 years 5 months 3 weeks 6 days 13 hours ago) and read 6723 times:



Quoting Flyingbird (Thread starter):
At the same time all check-in options will cost 5 euro (web check too).

The EU will have a field day with this garbage.

If it cost you 5E to buy a product from a company no matter how you pay for it, then it should be part of the advertised price...

The fairness police should be all over this. But they may be too busy getting on Apple's case for "monopolizing" the iPhone market with their less than 5% market share for phones.  Wink



Of all the things to worry about... the Wookie has no pants.
User currently offlinePe@rson From United Kingdom, joined Jan 2001, 19220 posts, RR: 52
Reply 2, posted (5 years 5 months 3 weeks 6 days 13 hours ago) and read 6688 times:

It has been known for a couple years that FR will be eliminating airport check-in. No timeline was before given until a couple months ago, when it was stated that it would end at the end of 2009. But it has now been brought forward to the 1st October 2009.

There was a good article in the Irish Times about it, but I can’t now find it on its website. An alternative, and less good, article is here: http://www.breakingnews.ie/ireland/eyaucwkfojsn/



"Everyone writing for the Telegraph knows that the way to grab eyeballs is with Ryanair and/or sex."
User currently offlineLHR380 From , joined Dec 1969, posts, RR:
Reply 3, posted (5 years 5 months 3 weeks 6 days 12 hours ago) and read 6642 times:

Its coming in in phases.

You buy the ticket, then you have to buy check in no matter what, its a joke. FR will be the only airline that charges for check-in (As in no free options like all airlines)

http://www.ryanair.com/site/EN/news....r=09&month=mar&story=gen-en-100309


User currently offlineDavehammer From United Kingdom, joined Nov 2007, 472 posts, RR: 0
Reply 4, posted (5 years 5 months 3 weeks 6 days 12 hours ago) and read 6540 times:

Delightful. As has been said, it should comprise part of the fare if it's an unavoidable charge.

Flying FR these days generally seems like a hassle with all the random add ons and restrictions. Dear old MOL has lost my business.


User currently offlineIkramerica From United States of America, joined May 2005, 21516 posts, RR: 60
Reply 5, posted (5 years 5 months 3 weeks 6 days 12 hours ago) and read 6540 times:



Quoting LHR380 (Reply 3):
You buy the ticket, then you have to buy check in no matter what, its a joke. FR will be the only airline that charges for check-in (As in no free options like all airlines)

Which is why it will be deemed illegal, and I believe it should be.

Next they will charge a 5E fee at the gate to board, and a 10E to deplane...



Of all the things to worry about... the Wookie has no pants.
User currently offlineDH106 From United Kingdom, joined Jun 2005, 626 posts, RR: 1
Reply 6, posted (5 years 5 months 3 weeks 6 days 12 hours ago) and read 6511 times:

Big version: Width: 428 Height: 770 File size: 102kb
Ryanair's new safety card.



...I watched c-beams glitter in the dark near the Tanhauser Gate....
User currently offlineLondonCity From United Kingdom, joined Nov 2008, 1491 posts, RR: 0
Reply 7, posted (5 years 5 months 3 weeks 6 days 12 hours ago) and read 6448 times:



Quoting Davehammer (Reply 4):
Flying FR these days generally seems like a hassle with all the random add ons and restrictions

I totally agree. With all these extras, Ryanair is turning air travel into a "distress" purchase.


User currently offlineJamesontheroad From United Kingdom, joined Jul 2005, 543 posts, RR: 1
Reply 8, posted (5 years 5 months 3 weeks 6 days 12 hours ago) and read 6450 times:



Quoting Pe@rson (Reply 2):
There was a good article in the Irish Times about it, but I can’t now find it on its website. An alternative, and less good, article is here: http://www.breakingnews.ie/ireland/e...ojsn/

Here's the Irish Times article:

http://www.irishtimes.com/newspaper/breaking/2009/0310/breaking54.htm


User currently offlineJoost From Netherlands, joined Apr 2005, 3168 posts, RR: 4
Reply 9, posted (5 years 5 months 3 weeks 6 days 12 hours ago) and read 6423 times:

I really wonder what the logic behind the "EUR 5 check-in fee" is, as this fee is non-optional and therefore needs to be included in the fare, just like all kinds of taxes. I just don't understand it.

I also wonder why they want to close check-in 4 hours before departure. If they'd made it 1 hour, people would be able to check-in on-line at the airport itself.

Check-in can be done 15 days prior to departure. I don't think this will be a problem, as virtually any hotel, camping or whatsoever has internet facilities that can be used for check-in during holidays.


User currently offlineEireRock From Ireland, joined Nov 2007, 301 posts, RR: 4
Reply 10, posted (5 years 5 months 3 weeks 6 days 11 hours ago) and read 6327 times:

Just another FR/MOL "charge what we like when we like". Im afraid until people stop booking with them and TRY to find other airlines to fly with, this sort of robbery will continue. He has no problem complaining about airport charges but when it comes to Ryanair sneaking every little fee in here or there its a different story.

Seconding Davehammer's post above, he has lost my business.


User currently offlineOHLHD From Finland, joined Dec 2004, 3962 posts, RR: 25
Reply 11, posted (5 years 5 months 3 weeks 6 days 11 hours ago) and read 6285 times:

The 5€ only apply if you have checked baggage. If you travel with hand baggage only there is no 5€ charge. ( Or did I read the article wrong??? )

Whatever MOL and FR charges passenger will continue to fly them.


User currently offlineFlyingBird From Sweden, joined Mar 2005, 165 posts, RR: 0
Reply 12, posted (5 years 5 months 3 weeks 6 days 11 hours ago) and read 6241 times:

I have talked to FR's press department twice - 5 euro is for EVERYONE

User currently offlineIkramerica From United States of America, joined May 2005, 21516 posts, RR: 60
Reply 13, posted (5 years 5 months 3 weeks 6 days 10 hours ago) and read 6184 times:



Quoting OHLHD (Reply 11):
Whatever MOL and FR charges passenger will continue to fly them.

That's not the point, tough. The point is false advertising which damages competitors as much as the initial customer.

If they want to recoup the cost of checking you in with 5E, then that should be in the fare. It's not a government imposed fee or tax, not optional, and in no way an 'add on' feature.

Unless they offer a way to board without checking in that I'm not aware of?



Of all the things to worry about... the Wookie has no pants.
User currently offlineNighthawk From UK - Scotland, joined Sep 2001, 5138 posts, RR: 33
Reply 14, posted (5 years 5 months 3 weeks 6 days 10 hours ago) and read 6173 times:



Quoting FlyingBird (Reply 12):
I have talked to FR's press department twice - 5 euro is for EVERYONE

not according to the press release posted by LHR380:

Quote:

Customers choosing web check-in and travelling with only carry-on bags will continue to enjoy this service free of charge. A web check-in fee of £5/€5 per person/per flight will apply to passengers travelling with checked baggage, while customers who wish to use airport check-in will be charged an airport check-in fee of £10/€10 per person/per flight at the time of booking.




That'll teach you
User currently offlineRichardw From United Kingdom, joined May 2001, 3749 posts, RR: 0
Reply 15, posted (5 years 5 months 3 weeks 6 days 10 hours ago) and read 6170 times:

It is the only way they can gain additional revenue, passengers just won't pay high fares to travel on FR.

User currently offlineIkramerica From United States of America, joined May 2005, 21516 posts, RR: 60
Reply 16, posted (5 years 5 months 3 weeks 6 days 10 hours ago) and read 6157 times:



Quoting Nighthawk (Reply 14):
not according to the press release posted by LHR380:

well if that's the case, that's fine, I guess.

Do they also charge for bags at the airport when you drop them? 5E is lower than most first bag fees out there.

If that's truly the case, then I think we jumped the gun on the condemnation. But it seems as if there is conflicting information out there, all from FR. Maybe one way to take the temperature of the customer is to post conflicting PR, and see what offends the least, then claim the other one was erroneous?



Of all the things to worry about... the Wookie has no pants.
User currently offlineJoost From Netherlands, joined Apr 2005, 3168 posts, RR: 4
Reply 17, posted (5 years 5 months 3 weeks 6 days 10 hours ago) and read 6111 times:



Quoting OHLHD (Reply 11):
The 5€ only apply if you have checked baggage. If you travel with hand baggage only there is no 5€ charge. ( Or did I read the article wrong??? )



Quoting FlyingBird (Reply 12):
I have talked to FR's press department twice - 5 euro is for EVERYONE

You are both right.

From 19 March, the 5€ applies only to people traveling with checked luggage.
From 1 May, the 5€ applies to everyone.

Quoting OHLHD (Reply 11):
Whatever MOL and FR charges passenger will continue to fly them.

Passengers will still fly them as long as they are (considerable) cheaper with all costs involved. Often, they are.

Quoting LondonCity (Reply 7):

I totally agree. With all these extras, Ryanair is turning air travel into a "distress" purchase.

Here I agree, booking an FR flight costs way more energy than for example U2.

Quoting Davehammer (Reply 4):

Flying FR these days generally seems like a hassle with all the random add ons and restrictions. Dear old MOL has lost my business.

True of course, but so far, traditional carriers have their share in restrictions as well, especially all kinds of minimum stay resitrictions, fare combination restrictions, etc, etc.

Quoting EireRock (Reply 10):

Seconding Davehammer's post above, he has lost my business.

Why? Just because of the PR involved?

I'm not specifically charmed by Ryanairs PR or whatsoever. But as long as their flights, their (all-in) fares and their product are okay, I keep on flying them when it suits me plans. So far, I haven't had any bad experiences with Ryanair - even cancellations and aircraft swaps (for Mx reasons) have all been handled very professional by them.


User currently offlineSbworcs From United Kingdom, joined Oct 2005, 842 posts, RR: 5
Reply 18, posted (5 years 5 months 3 weeks 6 days 10 hours ago) and read 6051 times:

I do find it slightly ironic that FR will unilaterally withdraw from airports that charge extra fees but have no hesitation in introducing their own - double standards anyone?

Now i have nothing against FR and have used them in the past but do wish that ESSENTIAL charges such as check in are included in the advertised price.



The best way forwards is upwards!
User currently offlineBuyantUkhaa From Mongolia, joined May 2004, 2898 posts, RR: 3
Reply 19, posted (5 years 5 months 3 weeks 6 days 10 hours ago) and read 6039 times:



Quoting Ikramerica (Reply 1):
The EU will have a field day with this garbage.

Regulation 1008/2008 on common rules for the operation of air services in the Community, Article 23, says:

Quote:
Air fares and air rates available to the general public shall include the applicable conditions when offered or published in any form, including on the Internet, for air services from an airport located in the territory of a Member State to which the Treaty applies. The final price to be paid shall at all times be indicated and shall include the applicable air fare or air rate as
well as all applicable taxes, and charges, surcharges and fees which are unavoidable and foreseeable at the time of publication.



Quoting Ikramerica (Reply 1):

The fairness police should be all over this.

The responsibility for enforcing these rules lies with the national regulators - who can fine Ryanair if found in violation of the rules. So Ryanair could be fined in each EU country it flies to.



I scratch my head, therefore I am.
User currently offlineOHLHD From Finland, joined Dec 2004, 3962 posts, RR: 25
Reply 20, posted (5 years 5 months 3 weeks 6 days 10 hours ago) and read 5985 times:



Quoting Ikramerica (Reply 13):
The point is false advertising which damages competitors as much as the initial customer.

Well as long as they offer a full and total price without any hidden extra charges which come just before buying the ticket it is not false advertising. We all know how MOL works.  Smile Since FR offers a lot of routes that really no other airline is thinking about of operating he won´t really hurt other competitors a lot.

Quoting Joost (Reply 17):
From 19 March, the 5€ applies only to people traveling with checked luggage.
From 1 May, the 5€ applies to everyone.

OK, thanks. That makes it clear.

Quoting Joost (Reply 17):
Passengers will still fly them as long as they are (considerable) cheaper with all costs involved. Often, they are.

I would not be surprised if other LCC´s follow this idea to be honest.


User currently offlineNighthawk From UK - Scotland, joined Sep 2001, 5138 posts, RR: 33
Reply 21, posted (5 years 5 months 3 weeks 6 days 9 hours ago) and read 5863 times:



Quoting Joost (Reply 17):

You are both right.

From 19 March, the 5€ applies only to people traveling with checked luggage.
From 1 May, the 5€ applies to everyone.

oops - I should have kept reading, you are correct. I love this bit at the bottom though:

Quote:

“Ryanair’s move to 100% web check-in from 1st October 2009 is a first for the airline industry and is another pioneering move from Ryanair, which will again lower the cost of flying for millions of Ryanair customers. We are confident that all passengers will embrace this improved service which will allow them to forever avoid check-in queues while at the same time it will enable Ryanair to lower our airport and handling costs and pass on these savings to all passengers in the form of even lower air fares next winter”.

pass on the savings by charging everyone an extra 5Euros? Excellent! Do they even read their own press releases or just bung them together from a template?

Also of note:
From 1st October 2009 only passports and ID cards can be used as ID. No more using a driving license, even if flying domestic!. Given that the UK doesnt have ID cards, and not everyone has a passport, this is sure to cause a few issues.

So now to board a ryanair flight you must have a passport, and must have a computer and printer. Whats next, require everyone to be a car owner before flying?



That'll teach you
User currently offlineLXM83 From Switzerland, joined May 2005, 610 posts, RR: 5
Reply 22, posted (5 years 5 months 3 weeks 6 days 8 hours ago) and read 5783 times:



Quoting EireRock (Reply 10):
this sort of robbery will continue

I think it's an unfortunate (even silly) move but.....

Quoting Joost (Reply 17):
Passengers will still fly them as long as they are (considerably) cheaper with all costs involved. Often, they are.

I agree with this statement.

Nowadays when booking flights you have to be very careful: remove insurance, add bags, select seats, service & handling fees, paying by credit card - there's a charge for everything and it's different airline by airline - not just at Ryanair. As long as the total price including all the options I need is still considerably cheaper I will continue to fly them when it is suitable.


User currently offlineIkramerica From United States of America, joined May 2005, 21516 posts, RR: 60
Reply 23, posted (5 years 5 months 3 weeks 6 days 8 hours ago) and read 5755 times:



Quoting OHLHD (Reply 20):
Well as long as they offer a full and total price without any hidden extra charges which come just before buying the ticket it is not false advertising.

So adding the fee after you buy is okay?

Advertising should include all airline related costs. It need not include tax if the laws say it doesn't have to. But if FR charges 5E to everyone, that should be included in all advertising and on the front side of their booking engine.

It's not trivial. 10E per round trip may be the difference between FR's "low fare" and a competitors fare, depending on how far in advance you book.



Of all the things to worry about... the Wookie has no pants.
User currently offlineDavehammer From United Kingdom, joined Nov 2007, 472 posts, RR: 0
Reply 24, posted (5 years 5 months 3 weeks 6 days 8 hours ago) and read 5703 times:



Quoting Joost (Reply 17):
True of course, but so far, traditional carriers have their share in restrictions as well, especially all kinds of minimum stay resitrictions, fare combination restrictions, etc, etc.

Indeed, but when it comes to check in I can usually do it online or at the airport for free, whichever is convenient, drop a bag off to go in the hold if I'm going to be away for a couple of weeks for no extra cost (European Full Service carriers I understand) and take any post security purchases on board with me. I usually wont be charged a silly amount to use a particular type of card either.


25 BBADXB : The way Fr treated a genuine and legitimate complaint of mine very recently has put me off this carrier (I simply can't call it an airline!). With the
26 LXM83 : So you DO see a point! By the way, even a large legacy carrier from my home country has, even after 3 registered mail letters over 18 months, failed
27 BBADXB : Yes... at rock bottom prices (i.e. 25€ per leg or less, all inclusive), which I know contribute very little profit (if any profit at all)!!! LOL!
28 Davescj : FR will be screamed at about the fee, but I doubt the EU will do anything about it. What do you want to bet it is there to stay? And they've already t
29 Post contains images SandroZRH : "Say no to BA fuel levy, but pay out pathetic check-in fee!" nice   What I find pathetic is that you can't decide against this fee. You can decide no
30 LXM83 : Agreed. I don't like it. But it's the same as ticket charges/service charges on major airlines. They remove call center agents/booking agents and I d
31 PlymSpotter : So now a completely free flight is going to cost you €5 minimum, plus the extortionate booking fees. To me this isn't only unfair, but it's gotten t
32 Gpbcroppers63 : The press release actually says "excluding special offers" so I'd assume that the charge does not apply to the 1p all in offers. In that respect it's
33 Star_world : Umm... 1. They are clearly a carrier. They hold all the necessary licenses that specify that they are one, and they operate a rather large 737-800 fl
34 Vfw614 : ...and Ryanair would be unable to blackmail 20 EUR for airport check-in. Honestly, I could not care less. Ryanair has long lost my business. I used t
35 Shankly : EU law aside, I completely disagree. The choice is made at the time one books the ticket using all available information and the grey matter that sit
36 6thfreedom : Probably to increase spend at the airports retail areas, and to make a cut from that.
37 MillwallSean : Personally I don't fly FR much. But I love what they have done for travelling. Nowadays I can fly my regular carriers for a reasonable price and with
38 VV701 : Another exciting development for British nationals flying with FR after 1 October is that they will need a passport even when their flight is a domest
39 EDICHC : Would I ever travel FR? Nope, but sure would be happy if I was an investor. FR for me will forever be one of the greatest enigmas of the business wor
40 SSTsomeday : I agree. I would be quite nervous to fly with them because I would consider it difficult to be on top of all the contrived opportunities they have de
41 Braybuddy : While I do get pissed-off with the endless ways Ryanair concoct to extort money from passengers, this is not an unavoidable charge: "Customers choosi
42 EDICHC : It is an unavoidable charge after May 1st. After that date it will be impossible to check in for a Ryanair flight without incurring this charge. [Edi
43 Braybuddy : My mistake, sorry I didn't spot that. So it's a 5 euro PER FLIGHT charge, which makes a complete mockery of O'Leary's lambasting of the Irish governm
44 Post contains links Braybuddy : Oops, looks like there is a way of avoiding it occasionally, if you avail of one of their promotional fare, but I do think this is just their way of e
45 Joost : It's hard to compare them directly, as they don't fly many similar routes from my area - so I don't compare them often. My impression is that their "
46 TheCommodore : Does anybody really care? Seriously. You get what you pay for ! TheCommodore
47 Shankly : If you look at total costs including baggage, local transport, on board facilities etc, the likes of BA are often cheaper than FR. Thats why their bu
48 Sandyb123 : I see this backfiring twice. Firstly, if it is a fee that all passengers have to pay, they are in breach of the Euro rules about false advertising. H
49 Braybuddy : Apart from anything else, WHY is O'Leary increasing charges with a recession in full flight? I know he hedged fuel when oil was at something like $120
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