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DL CRJ Boarding/Deplaning In LGA & SAV  
User currently offlineTDubJFK From , joined Dec 1969, posts, RR:
Posted (5 years 2 weeks 6 days 10 hours ago) and read 2779 times:

I'd like to travel with my brother in SEPT on the direct LGA to SAV RT on DL (flts are actually on ComAir, I believe). He's in a wheelchair, though, and climbing up stairs is pretty much impossible for him.

Does anyone know if they use jetway boarding for the CRJs or if it's ramp/stair boarding at these two airports?

I used to be a CSA for another carrier and I remember straightbacking pax up and down the stairs of Dash 8s (and even worse .. 1900s!) and what an ordeal that is for everyone, so i'd rather avoid that if I can.

Definitely appreciate any info from you A.Netters out there!

9 replies: All unread, jump to last
 
User currently offlineSWA TPA From United States of America, joined Aug 2001, 1559 posts, RR: 35
Reply 1, posted (5 years 2 weeks 6 days 9 hours ago) and read 2707 times:

LGA will be boarding via the aircraft stairs and I am not certain about SAV. We use a lift for our passengers that are unable to use the stairs. It works like an elevator, simply roll the passenger into it in their wheelchair and the lift takes them directly to the aircraft door where they can either walk to their seat or use an aisle chair.
Hope this helps out a bit.

SWA TPA



I believe I can fly.....
User currently offlineRwy04LGA From United States of America, joined Jul 2005, 3115 posts, RR: 8
Reply 2, posted (5 years 2 weeks 6 days 9 hours ago) and read 2685 times:



Quoting SWA TPA (Reply 1):
LGA will be boarding via the aircraft stairs and I am not certain about SAV. We use a lift for our passengers that are unable to use the stairs. It works like an elevator, simply roll the passenger into it in their wheelchair and the lift takes them directly to the aircraft door where they can either walk to their seat or use an aisle chair.
Hope this helps out a bit.

It's the same setup at LGA. There's a good chance I'll be the AIC for the flight.



Just accept that some days, you're the pigeon, and other days the statue
User currently offlineFlyASAGuy2005 From United States of America, joined Sep 2007, 7004 posts, RR: 11
Reply 3, posted (5 years 2 weeks 6 days 8 hours ago) and read 2617 times:

Same thing for us in ATL. It was quite quick and efficient. The list is on wheels and we pushed in manually to the lift itself was electronic and put the passenger right in the a/c. A lot more dignity granted this way if you ask me.


What gets measured gets done.
User currently offlineOMA2FAI2SAV From , joined Dec 1969, posts, RR:
Reply 4, posted (5 years 2 weeks 6 days 7 hours ago) and read 2565 times:

Deplaning and boarding at SAV will be via jetbridge. All DL flights into and out of SAV are by jetbridge. I was the ramp sup down in SAV for a while. Anything you need to know on the SAV end, feel free to ask.


~Jason in KBMI


User currently offlineCubsrule From United States of America, joined May 2004, 22299 posts, RR: 20
Reply 5, posted (5 years 2 weeks 6 days 7 hours ago) and read 2544 times:



Quoting TDubJFK (Thread starter):
Does anyone know if they use jetway boarding for the CRJs or if it's ramp/stair boarding at these two airports?

A bit o/t, but it'll be interesting to see what effect, if any, the merger has on jetway use for RJs. DL seems to use the ramp for RJs whenever possible-- even where there's a RJ-capable jetway capable at the station. In contrast, NW seems to use jetways for RJs whenever possible and has invested in the jetways with automatic bridges for the CRJ and elevators for gate checked bags at many stations, even ones with only a gate or two (e.g. CLT, MDW).



I can't decide whether I miss the tulip or the bowling shoe more
User currently offlineLGA777 From United States of America, joined Jul 2003, 1137 posts, RR: 20
Reply 6, posted (5 years 2 weeks 6 days 3 hours ago) and read 2383 times:

It's a shame you are not travelling between now and late Aug as US flies an E-170 nonstop LGA-SAV which would offer a jetway at both ends and also a much more comfortable aircraft than the CRJ, regardless of the carrier flying either aircraft. While US's September schedules are not final it looks like there will probably be no nonstops in the fall which has been the norm for the last few years. Keep in mind what is on delta.com is probably not the final September schedule either but if memory serves me correctly DL does serve LGA-SAV year round with RJ's.

Something not mentioned by others is most of DL's LGA RJ operation is on the Blastfence and a very short bus ride will be required between the terminal and the aircraft. The CRJ-900's however are on a jetway/Mainline gate.

Good Luck and have a pleasant trip.

LGA777


User currently offlineFlyASAGuy2005 From United States of America, joined Sep 2007, 7004 posts, RR: 11
Reply 7, posted (5 years 2 weeks 6 days 3 hours ago) and read 2365 times:



Quoting Cubsrule (Reply 5):
A bit o/t, but it'll be interesting to see what effect, if any, the merger has on jetway use for RJs. DL seems to use the ramp for RJs whenever possible-- even where there's a RJ-capable jetway capable at the station. In contrast, NW seems to use jetways for RJs whenever possible and has invested in the jetways with automatic bridges for the CRJ and elevators for gate checked bags at many stations, even ones with only a gate or two (e.g. CLT, MDW).

That may be true to an extent. DL has made it their business, throughout the system (where posibble) to board via jet-bridge for all RJs with first class (CR9s). Back in 2004 or 2005, there were big plans for C in ATL but construction stalled due to funding and their fear of it affecting ASA's ops. Today, C is A LOT better than what it was 2 years ago, but this is just one station.



What gets measured gets done.
User currently offlineEvan767 From United States of America, joined Aug 2005, 2957 posts, RR: 2
Reply 8, posted (5 years 2 weeks 6 days 1 hour ago) and read 2232 times:

I flew into and out of LGA yesterday on a CRJ. On the flight out of LGA, we had a passenger coming in on a wheel chair. I observed the whole process. First of all, you will need to take a bus to your plane. It's a short bus ride but your brother will need to be ramped into it nonetheless. In order to get to the bus, normal pax will walk down a flight of stairs. I'm not sure how the wheelchair pax get down, but I assume there must be an elevator somewhere. Finally, to get onto the actual plane after the bus ride, the wheelchair pax had to go into a special lift as described above. But since the RJ was so small, she had to walk to her seat from the lift, with the help of an agent in the entire process of course.

Most other stations nowadays utilize jetbridges or long ramps to get pax onto RJ's. Hopefully SAV will be like most the others.



The proper term is "on final" not "on finals" bud...
User currently offlineTDubJFK From , joined Dec 1969, posts, RR:
Reply 9, posted (5 years 2 weeks 5 days ago) and read 2023 times:



Quoting LGA777 (Reply 6):
It's a shame you are not travelling between now and late Aug as US flies an E-170 nonstop LGA-SAV which would offer a jetway at both ends and also a much more comfortable aircraft than the CRJ

This seriously has me re-thinking the trip to do it a month earlier while this nonstop EMB is still operating. You're right -- its a HUGE improvement all around!

Quoting LGA777 (Reply 6):
Something not mentioned by others is most of DL's LGA RJ operation is on the Blastfence and a very short bus ride will be required between the terminal and the aircraft. The CRJ-900's however are on a jetway/Mainline gate.



Quoting Evan767 (Reply 8):
I flew into and out of LGA yesterday on a CRJ. On the flight out of LGA, we had a passenger coming in on a wheel chair. I observed the whole process. First of all, you will need to take a bus to your plane. It's a short bus ride but your brother will need to be ramped into it nonetheless. In order to get to the bus, normal pax will walk down a flight of stairs. I'm not sure how the wheelchair pax get down, but I assume there must be an elevator somewhere. Finally, to get onto the actual plane after the bus ride, the wheelchair pax had to go into a special lift as described above

Oh, man --- and a bus ride too - definitely would be an ordeal.

Thanks to you all for your answers -- I really appreciate you helping me out on this one!


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