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PIA ANY Good?  
User currently offlineGF-A330 From United Kingdom, joined Apr 2001, 1644 posts, RR: 2
Posted (15 years 1 month 3 weeks 3 days 17 hours ago) and read 1766 times:

Could someone please tell me whether PIA are worth flying. Are the rumours of bad service, old aircraft and harsh air cabin crew true ?

Please reply, as I am planning to fly with them soon

11 replies: All unread, jump to last
User currently offlineGOOFY From , joined Dec 1969, posts, RR:
Reply 1, posted (15 years 1 month 3 weeks 3 days 17 hours ago) and read 1717 times:

Hello there,

Well I travelled with PIA twice and I have to say that they do excel Saudi Arabian on Dhahran-Karachi route. The crew is much more friendly and generous on that route!!.
I also went to Toronto with them (Karachi-Islamabad-Frankfurt-Washington D.C.-Toronto) and I must say that it was the best flight service on that route that I experienced from Karachi!

Well, as for their planes, as long as you are not flying with Fokkers or Twin otters in the nortern areas, don't sweat it. They do have a good safety record and recently FAA approved them to Grade 'B' from 'C' and allowed them to expand operations in USA so you see, they are good enough to travel with.

As for the passengers, bare with them. Most Pakistanis (specially if travelling from Middle East to Pakistan) are not educated (but same with other airlines operating on this route) and they tend to be noisy.
Have a happy Flight,

User currently offlineKHI747 From United States of America, joined Oct 2000, 1621 posts, RR: 1
Reply 2, posted (15 years 1 month 3 weeks 3 days 17 hours ago) and read 1709 times:

Well really it depends on what route and aircraft you fly on. From your profile it seems that you live in England and i take it that you intend on flying to Pakistan(KHI,LHE or ISB). All flights from England are B747 as far as i think. If you are on a B747-300 then you can have PTV's even in economy class. I have not flown PIA internationally for a long time now but i have been hearing about many more good experiences then i ever did before.They surely have improved their onboard service .....there is no doubt about that at all. One thing is for sure that PIA food is very good.
Another thing i have come to know is that PIA, historically an expensive airline, is now selling Business Class tickets at bargain prices. I think it would be a good idea to try out PIA flying business class from England at a discounted fare ..... i am sure PIA business class is quite good.
Anyhow GF-A330, to answer yoiur question, i really don't think there is anything to worry about. Alot of times PIA gets bad publicity undeservedly...... i say go ahead ....enjoy the food and let us know how it all went.

User currently offlineNdebele From Germany, joined Apr 2001, 2905 posts, RR: 21
Reply 3, posted (15 years 1 month 3 weeks 3 days 16 hours ago) and read 1699 times:

Hi A330!

Well, about PIA... I don't want to talk bad about an airline I haven't been flying on yet. And I would never listen to any rumours - Goofy told you that service is not that bad. And when you look into the jp airline-fleets (or anything comparable) you'll see that the international fleet is acceptable, too.

But: IMHO, PIA is really not very reliable! Whenever I see PIA in Frankfurt, the flight is nearly always some hours delayed, sometimes more than 12 hours! Maybe that is only on the FRA-route, but as long as there is another airline, *I* wouldn't chose PIA, just because I think other carriers are more reliable.

(Well, of course, ticket price is another important thing. If it's really cheap, why not PIA?)

My two Pfennig, Ndebele.

User currently offlineJAL From Canada, joined Apr 2000, 5095 posts, RR: 7
Reply 4, posted (15 years 1 month 3 weeks 3 days 9 hours ago) and read 1678 times:

They're not the best but they're quite good. Give them a try.

Work Hard But Play Harder
User currently offlineHeisan67 From , joined Dec 1969, posts, RR:
Reply 5, posted (15 years 1 month 3 weeks 3 days 4 hours ago) and read 1669 times:

PIA have nonstop flights from Oslo and even though I haven't flown PIA myself, some factors have however been diplayed during the time this route have been running.

The flight is nearly almost delayed, even if it is a nonstop service. However the route is quite popular. This route has a high number of travelers, mostly because it's cheap I guess. Rumors have it that if you book a ticket in a Pakistani name you get a much cheaper fare than using eg your Norwegian name. ... hmm not to good if you ask me.

The infligt service....not tried, so I have no opinion..

User currently offlineAirmale From Botswana, joined Sep 2004, 391 posts, RR: 1
Reply 6, posted (15 years 1 month 3 weeks 3 days 2 hours ago) and read 1651 times:

not the best but definitely not bad either Smile

Click for large version
Click here for full size photo!

Photo © Gary Gentle

.....up there with the best!
User currently offlineJohno From Australia, joined Jun 2005, 0 posts, RR: 0
Reply 7, posted (15 years 1 month 3 weeks 3 days ago) and read 1650 times:

Glad to hear that PIA service has improved... A few years a go I took a Karachi-Paris and the service was a shocker. Bad enough to get a letter from their Director of Ops. However, looks like their meal service has greatly improved... from the glass of water at the 'bar service' (no alcohol in those days!) and a hotdog for breakfast that was no bigger than my thumb (and that's the bread part). given the comments already posted, I will place them back on my "Isn't there anyone else?" list - promoted from the "I will take a train" list !  Wink/being sarcastic

User currently offlineGOOFY From , joined Dec 1969, posts, RR:
Reply 8, posted (15 years 1 month 3 weeks 2 days 15 hours ago) and read 1628 times:

Pakistan International Airline Haj flight 98 percent on time
.......KARACHI : The massive Haj operation undertaken by the Pakistan International Airlines, with a 98 percent regularity, will be written in the record books as a shining example of hard work and dedication of the employees engaged in an operation of this size and magnitude carried out by any airline anywhere in the world. The operation, which had commenced on January 27, 2001, terminated on April 8, 2001.
.......It was a "smooth and trouble-free job well done". A relaxed and satisfied Sher Afghan Malik, Managing Director, Pakistan International Airlines, described the event as "aviation history," and said: "we will honour the staff and acknowledge their patriotism at a function shortly." Whereas the Haj operation, which normally is not a profit-making venture, had resulted last year in a big loss and was a total flop operationally, this year the airline will be at break-even level, he said.
.......Addressing a Press conference at the PIA head office here on Monday, Sher Afghan said that this year PIA transported about 85,000 Haj pilgrims directly from six domestic stations, viz. Karachi, Islamabad, Lahore, Quetta, Peshawar and Faisalabad and from additional two stations Multan and Sukkur via Karachi. In the post-Haj operation, PIA operated a total of 220 flights and an overall total of 441 flights to serve the pilgrims from eight major cities in the country.
.......The PIA Managing Director gave a pat on the shoulders of a beaming Sikandar Elahi, Director, Customer Services, by describing the work done and results achieved by him and his cohorts as "excellent". "I would like to put on record that none of this would have been possible without the dedication, sincerity and hard work of a motivated PIA team that had been assigned this job. Credit must be given where it is due. They have, indeed, done a wonderful job this year."
.......He claimed that with a record in punctuality in the post-Haj operation, PIA surpassed the records of the past 15 years and more than doubled the previous figures of 42 45 percent punctuality during the years 1999 and 2000 respectively. In fact, this year, PIA achieved a new record, i.e. successfully operating a total of 104 flights ahead of the scheduled time and, in the process, saving about 30 hours.
.......This year's unprecedented efficiency and proficiency could be attributed to a number of factors. Keeping in view some of the problems and hitches PIA had to face last year, the management took certain precautions and steps to rectify the past mistakes. For example, last year the delays were caused at Jeddah airport due to lack of facilities and inaccessibility of 'Bays' to PIA at the right time, shortage of trained staff, staff not well-versed in executing the operational procedures, and lack of counters for speedy dispatch of baggage.
.......The measures adopted this year which, Sher Afghan said, contributed immensely to facilitating the Hujjaj were:
.......--A special Haj operation coordination cell was set up at Jeddah, which looked after the comfort, convenience and interests of Haj pilgrims.
.......--All PIA staff deputed for Haj duty this year were given special in-depth training in the local (Saudi) rules, regulations and procedural matters so as to minimise any glitches at that end.
.......--To enhance passenger convenience and comfort, this year separate check-in facilities at Jeddah airport were specially acquired for Pakistani Hajis in order to avoid congestion and disorder previously experienced due to shortage of space.
.......--Besides the trained PIA staff, following extensive discussions/meetings with PIA's handling agent in Saudi Arabia, UNASCO, PIA was able to take a firm commitment from them that they would provide substantial staff that would, in turn, ensure a high standard of passenger and flight handling. This has helped considerably in maintaining a trouble-free operation this year.
.......--For the speedy and safe delivery of baggage at local airports, PIA had this year inducted an additional 150 new pallets so as to expedite the smooth delivery of baggage, thus reducing the waiting time on arrival at the domestic stations.
.......--Returning Hajis were pleased with the fact that their call time at the camps had been substantially reduced to 12 hours from more than 72 hours as was the norm in the previous years. This was also achieved after extensive discussions/meetings with the authorities in Jeddah.
.......Following the success of this year's Haj operation, PIA intends to further enhance passenger comfort and convenience by making some recommendations to the relevant authorities for further improvement so that future Haj operations continue to facilitate and provide better services to PIA's valued customers.
.......Copyright 2001 Business Recorder (http://www.brecorder.com)
Well, PIA might be poor on serving big routes such as Norway, Frankfurt, etc. but guys, some times, not talking about 12hours delay, planes are just circling around the airport for their turn to land. If PIA is behind three planes, that will delay them about 45min-1 hour or even more. Also, the ground service might sometimes be busy to serve PIA first. It is not pilot's fault or the airline fault because obviously they are not stupid to run on low speed or be late just for the heck of it.

User currently offlineShuttle3echo From United Kingdom, joined Feb 2001, 126 posts, RR: 0
Reply 9, posted (15 years 1 month 3 weeks 2 days 15 hours ago) and read 1624 times:

Expect long delays and unexpected aircraft going tech ........sometimes i think the food is good and my wife justt returned back from ISB and she had to pay for the t.v and no blankets for the kids and the stewardess will bring round a bottle of soft drink and tops up your glass for you no small cans .Come on PIA sort it out
Judge for yourself



User currently offlineKuba74 From Poland, joined Mar 2000, 432 posts, RR: 0
Reply 10, posted (15 years 1 month 3 weeks 1 day 5 hours ago) and read 1599 times:

From my experience (FRA-JFK-FRA) in 1997:
- 6 hours delay due to technical problem
- 100% full flight, very noisy passengers (many babies)
- quite good food
- f/a `s didn`t care much about passengers


User currently offlineAirmale From Botswana, joined Sep 2004, 391 posts, RR: 1
Reply 11, posted (15 years 1 month 3 weeks 1 day ago) and read 1590 times:

PIA are short of 200 pilots and the ones working are doing double duty on ad hoc basis, they recently decided to "go slow" and by the book which has resulted in many delays in the airlines schedules according to one source PIA piolts are paid less than Sri Lankan Airlines pilots, so a pay raise is also demanded, a 747 Captain at PK earns in access of 300,000 Rupees a month excludings facilities and perks Smile

.....up there with the best!
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