Sponsor Message:
Civil Aviation Forum
My Starred Topics | Profile | New Topic | Forum Index | Help | Search 
DL Award Redemption Fee Rip-off  
User currently offlineTonytifao From Brazil, joined Mar 2005, 1025 posts, RR: 0
Posted (5 years 5 months 1 week 3 days 5 hours ago) and read 6460 times:

I just booked 2 Award DL tickets. Total cost to redeem was $300. What a rip-off, fees to redeem what is supposed to be a free travel ticket. What difference does it make if you redeem 3 days, 7 days or 21 days prior to departure. To me this is non sense. Their new award structure is now worse since you can't ever get the award in its lowest tier. To make things worse, I tried to redeem online and it said I could not complete the transaction online. I had to call and they wanted to charge me $20 over the phone. It took me about 30 min to get this charge waived.

There is currently a lawsuit against CO for this. I wonder what will happen.

"DALLAS (AP) — An Ohio man is suing Continental Airlines for raising the number of miles needed to earn a free trip and then charging him $75 to book the flight.
David Simon's lawyer asked a federal court to approve class-action status for the case, which would allow other travelers to join the case.

The lawsuit was filed Monday in federal district court in Cleveland.

Continental officials did not immediately respond to requests for comment.

According to the lawsuit, Simon tried to book a flight in January from Los Angeles to Cleveland for 25,000 miles, which was the number of miles needed to earn an economy-class round trip within the lower 48 states when Simon joined the airline's OnePass frequent-flier program several years ago."

I wonder how other people feel about these fees.

Thanks,
Tony

50 replies: All unread, showing first 25:
 
User currently offlineIkramerica From United States of America, joined May 2005, 21532 posts, RR: 59
Reply 1, posted (5 years 5 months 1 week 3 days 5 hours ago) and read 6413 times:

Quoting Tonytifao (Thread starter):
According to the lawsuit, Simon tried to book a flight in January from Los Angeles to Cleveland for 25,000 miles, which was the number of miles needed to earn an economy-class round trip within the lower 48 states when Simon joined the airline's OnePass frequent-flier program several years ago."

Well, AA lost a similar lawsuit long ago, resulting in all miles earned before the change date would not expire and could be used to book awards under their former plan. Because you use expiring miles first for non-original awards, I still have 40k non-expiring miles, my Dad has over 200k, despite earning them nearly 20 years ago. But I think that since then, airlines have changed the wording in their terms of service for the FF program that say "you are a sucker and we can devalue your miles at any time, make them impossible to use, and even just plain cancel the whole program without warning, so eat it."

[Edited 2009-04-15 10:41:27]


Of all the things to worry about... the Wookie has no pants.
User currently offlineTango-Bravo From United States of America, joined Jun 2001, 3805 posts, RR: 29
Reply 2, posted (5 years 5 months 1 week 3 days 5 hours ago) and read 6370 times:



Quoting Tonytifao (Thread starter):
An Ohio man is suing Continental Airlines for raising the number of miles needed to earn a free trip and then charging him $75 to book the flight.

To my knowledge, all airlines reserve the right (in writing...buried somewhere in the terms & conditions) to change or even discontinue their FF programs at any time, without notice. Whether doing so promotes goodwill between customers and airline is, of course, another very different matter...

If there remains any integrity in our justice system, the suit filed against CO for changing the terms and fees of OnePass award travel will be thrown out on its proverbial ear. However... given the increasing inclination of our justice system to re-write and invent law as they go along, who knows what might happen.


User currently offlineTonytifao From Brazil, joined Mar 2005, 1025 posts, RR: 0
Reply 3, posted (5 years 5 months 1 week 3 days 5 hours ago) and read 6365 times:

Last minute tickets to vegas are about 700 dollars from MCO. So I would have to spend about 1400 for two paid tickets. I'm paying 300 plus 125k miles. I believe 125k miles is enough, no need to pay 300. Anyway, lets look at another possible scenario.

Lets say you are flying a short route, DAB-ATL and the last minute plane ticket costs you $200 RT. If you wanted to use miles and a award seat was available at 25k miles. You still need to pay $150 to redeem which defeats the purpose of Frequent Flyer free travel program.


User currently offlineBeefstew25 From United States of America, joined Sep 2005, 675 posts, RR: 0
Reply 4, posted (5 years 5 months 1 week 3 days 5 hours ago) and read 6358 times:

God Bless Southwest Airlines.

Any Delta miles I earn I use them just as fast.



MLB: Where you are always number one for takeoff.....
User currently offlineTonytifao From Brazil, joined Mar 2005, 1025 posts, RR: 0
Reply 5, posted (5 years 5 months 1 week 3 days 5 hours ago) and read 6351 times:



Quoting Tango-Bravo (Reply 2):
To my knowledge, all airlines reserve the right (in writing...buried somewhere in the terms & conditions) to change or even discontinue their FF programs at any time, without notice. Whether doing so promotes goodwill between customers and airline is, of course, another very different matter...

What annoys me the most is the increasing fee based on the days to departure. Makse absolutely no sense what so ever. I could see them charge all member a flat fee of like $15-$30 dollars, but that is it.


User currently offlineSsides From United States of America, joined Feb 2001, 4059 posts, RR: 20
Reply 6, posted (5 years 5 months 1 week 3 days 5 hours ago) and read 6325 times:



Quoting Tonytifao (Thread starter):
What difference does it make if you redeem 3 days, 7 days or 21 days prior to departure.

It makes a difference to the revenue management department. If you book an award seat 3 days out, you're likely taking a seat that would have been picked up by a last-minute traveler paying close to full fare. The purpose of fees is to discourage people from using miles last-minute.

Quoting Tonytifao (Reply 3):
I believe 125k miles is enough, no need to pay 300.

Well, what if I think 10,000 miles is enough? Shouldn't I be able to dictate how many miles I must pay for a free flight? Let's face facts here -- FF miles are not currency. They can be given out and accepted by the airline pretty much under terms they issue -- they're merely contractual rights, nothing more.

Quoting Tonytifao (Reply 3):
Lets say you are flying a short route, DAB-ATL and the last minute plane ticket costs you $200 RT. If you wanted to use miles and a award seat was available at 25k miles. You still need to pay $150 to redeem which defeats the purpose of Frequent Flyer free travel program.



If you wanted to use 25,000 miles instead of paying $200, you're an idiot. You're redeeming your miles for less than a penny per mile, which any frequent traveler would tell you is asinine.



"Lose" is not spelled with two o's!!!!
User currently offlineRoseFlyer From United States of America, joined Feb 2004, 9643 posts, RR: 52
Reply 7, posted (5 years 5 months 1 week 3 days 5 hours ago) and read 6310 times:



Quoting Tango-Bravo (Reply 2):

To my knowledge, all airlines reserve the right (in writing...buried somewhere in the terms & conditions) to change or even discontinue their FF programs at any time, without notice. Whether doing so promotes goodwill between customers and airline is, of course, another very different matter...

Even if they have a claus in the contract, it can be considered illegal. It's a bait and switch routine that is illegal under US law. It comes up rather frequently. It's the same law that prevents car dealers from claiming they have model XYZ available for $7,000 off MSRP in the news paper ads, but in reality not have any available cars for that price as they are just tricking you into going into that dealer. It's a law though that is very tough to be regulated.

A court will decide, but it is a very valid case. When you booked your ticket, you had the assumption that you would earn frequent flyer miles. If they advertise them at all and point out the frequent flyer miles and redemption opportunities, then they are contractually obligated to honor them. Now capacity controls are acceptable. They don't have to be available when you want them, but it must be realistic that someone can use them. The finer points of the law get tricky though. Airlines are interstate commerce, so it is federal regulations that supersede states rights, but some states rights apply. We'll see what happens.



If you have never designed an airplane part before, let the real designers do the work!
User currently offlineTurkishWings From United States of America, joined May 2006, 1441 posts, RR: 8
Reply 8, posted (5 years 5 months 1 week 3 days 5 hours ago) and read 6310 times:

Due to these ridiculously high charges, I haven't been successful in getting rid of my approx. 45000 Flying Blue miles. Once I do, I am not planninhg to put a foot on any AF/KL plane....


Coffee - Tea or Me?
User currently offlineTonytifao From Brazil, joined Mar 2005, 1025 posts, RR: 0
Reply 9, posted (5 years 5 months 1 week 3 days 4 hours ago) and read 6254 times:



Quoting Ssides (Reply 6):
It makes a difference to the revenue management department. If you book an award seat 3 days out, you're likely taking a seat that would have been picked up by a last-minute traveler paying close to full fare. The purpose of fees is to discourage people from using miles last-minute.

I'm sure if they have seats available last minute is because they have plenty of seats still to sell. I can see where you are coming from, but still, the purpose of the FF is to attract passengers to fly their airline and stick with it by offering incetives such as a free award ticket.

Well, I was Platinum for 3 years, then gold for 1 year (they gave me free silver now... wow)(... and I won't be flying them after I use my 400k miles.


User currently offlineEghansen From , joined Dec 1969, posts, RR:
Reply 10, posted (5 years 5 months 1 week 3 days 4 hours ago) and read 6248 times:



Quoting Tonytifao (Thread starter):
Total cost to redeem was $300

I don't know what the $300 was for, but you do have to pay the taxes on FF tickets. They can add up on an international flight.

Quoting Tonytifao (Thread starter):
What a rip-off, fees to redeem what is supposed to be a free travel ticket.

I'm not sure it matters much. I suspect that most frequent flier miles are earned by people traveling on tickets bought by their companies. Even if the fliers are independent business people, the cost of the air fare is deductible from your income tax, so you are not paying the full fare anyway.

Many of these people with gold status fly 100s of 1000s of miles per year and they are given numerous perks including upgrades and club privileges. For them, the system works fine.


User currently offlineTonytifao From Brazil, joined Mar 2005, 1025 posts, RR: 0
Reply 11, posted (5 years 5 months 1 week 3 days 4 hours ago) and read 6202 times:



Quoting Eghansen (Reply 10):
I don't know what the $300 was for, but you do have to pay the taxes on FF tickets. They can add up on an international flight.

These are separte from taxes. I paid in addition to this fee regular taxes.

Quoting Eghansen (Reply 10):
Many of these people with gold status fly 100s of 1000s of miles per year and they are given numerous perks including upgrades and club privileges. For them, the system works fine.

I somewhat agree. I have top status with AA and all fees are waived for me. AA fees are much lower than DLs.

Airlines have started charging for everything. Even though I agree on certain fees, such as luggage and food, redemption fee for what is supposed to be a free ticket makes no sense.


User currently offlineTOLtommy From United States of America, joined Dec 2003, 3292 posts, RR: 4
Reply 12, posted (5 years 5 months 1 week 3 days 4 hours ago) and read 6202 times:



Quoting Ssides (Reply 6):

Well, what if I think 10,000 miles is enough? Shouldn't I be able to dictate how many miles I must pay for a free flight?

Sure, you can do that. If an airline thinks the ticket is worth 25000 miles, and you think it's only worth 10000, you don't buy it. Just like if the ticket price is $250, and you only think it's worth $100, you don't have to buy it. Problem is, you can spend your money elsewhere. You can't spend your points elsewhere, at least not easily.

Quoting Beefstew25 (Reply 4):
God Bless Southwest Airlines.

Which one, the WN that had no capacity restrictions when awarding seats, or today's WN that does have capacity controls on FF seats?


User currently offlinePanova98 From United States of America, joined Apr 2008, 304 posts, RR: 0
Reply 13, posted (5 years 5 months 1 week 3 days 4 hours ago) and read 6175 times:

Just about everything associatied with the airlines' air fare structure and their use of "capacity controls," to me, is nothing more than deceptive practice that would be outlawed in any other industry where fair trade laws apply. The mileage award system is all part of the same package of practices that again, to me, is a deceptive practice.

UA, for example, has "standard" mileage awards, and "saver" awards. The saver awards are capacity-controlled, and both have fees if you book within 21-days of your trip. Now what are saver awards designed for? Aren't they there to let the customer use the miles he or she earned previously to now occupy a seat that would otherwise go unused? So, why is there an additional fee for booking closer to that point at which the seat would go empty?

Of course, with UA, if you ever find a business or first class saver award "availability" to almost any place you might want to take a vacation, you'll quickly see that the business or first class seat is "available" only for the connection, not for what you might consider the mainline flight. If you take the booking, UA will nevertheless deduct miles like the ENTIRE itinerary is in business or first.

UA upped the miles in January, and I'm sure somewhere they geve me notice of that fact. Darn if I can find that notice. Probably buried in one of the hundreds of letter/emails I received trying to get me to sign up for a high-fee, Chase Visa card.


User currently offlineEnilria From Canada, joined Feb 2008, 7192 posts, RR: 13
Reply 14, posted (5 years 5 months 1 week 3 days 4 hours ago) and read 6146 times:



Quoting Ikramerica (Reply 1):
But I think that since then, airlines have changed the wording in their terms of service for the FF program that say "you are a sucker and we can devalue your miles at any time, make them impossible to use, and even just plain cancel the whole program without warning, so eat it."

Be glad you don't have Air Canada/Aeroplan miles. AC is on the verge of Canadian reorganizaion, but Aeroplan holds the miles. I can see two VERY bad scenarios.

1) AC splits up from Aeroplan because either they stop paying Aeroplan for miles or Aeroplan gets a better deal from WestJet. Poof, I'll be using my bi-jillion miles to buy an aquarium shaped liked a donkey from the SkyMall catalog because that'll be the only way to use them. I could also get a giant lace car cozy to store my Acura in while I'm gone on trips. Yeah Skymall !!!

2) AC just liquidates or splits into pieces and the piece where I live doesn't keep Aeroplan.


User currently offlineIsitsafenow From United States of America, joined Feb 2004, 4984 posts, RR: 23
Reply 15, posted (5 years 5 months 1 week 3 days 3 hours ago) and read 6007 times:

Does CO, Midwest or airTran play this game?
During or after this merger, if DL want to do this, I'm taking my business elsewhere.
I have been heavy NW the past 20 years but if the heir apparent wants to play this game, Im
moving my toys to another sandbox You don't screw your bread and butter by charging them for something they earned by paying for it in the first place.

I can understand a small Ten dollar fee which some carriers charge but the kind of money the lead post is talking about is a crime.

Delta will not be the only airline in out state Michigan. If the brass at DL thinks we NEED them, they are in for a surprise.....and that is empty seats.
Hit em where it hurts............in the wallet!
safe



If two people agree on EVERYTHING, then one isn't necessary.
User currently offlineNcflyer From United States of America, joined Sep 2000, 486 posts, RR: 1
Reply 16, posted (5 years 5 months 1 week 3 days 2 hours ago) and read 5922 times:

What the market will bear, what the market will bear. . . . . . . how can you blame any business for charging what the market will bear?


I earned a lot of my miles when domestic tickets were only 20,000 miles, now on DL at least it seems like 40,000 is what I need to go anywhere halfway decent. But it's what the market will bear. . . ..


User currently offlineJmbweeboy From United States of America, joined Feb 2006, 266 posts, RR: 0
Reply 17, posted (5 years 5 months 1 week 2 days 23 hours ago) and read 5785 times:

Airline award programs = Fraud and nothing else. I no longer use my miles to obtain some kind of flight, its just too much of a game, excepting possibly American, where if you book far enough out, you get a fair shot on what you are looking for.

All my credit card purchases go on my Princess Cruises and Holland America credit cards. There are no games to play, you accrue the points, your cruise fare is refunded to you. There is none of this "controlled capacity" or "yield management" BS.

In the case of airline points, I use my Delta points to get a great selection of merchandise in their Medallion Marketplace. Again, no games. With United, I am able to submit my hotel bills for reimbursement back to my Mileage Plus credit card at the rate of 12,500 miles taken for every $100 of hotel charge reimbursed.

Using points for a flight ? If so, you're just a sucker for fraud.

JMBWEEBOY


User currently offlineRetroLivery From United States of America, joined Nov 2006, 205 posts, RR: 0
Reply 18, posted (5 years 5 months 1 week 2 days 16 hours ago) and read 5576 times:

I must be missing something here...in the past 3 years I've used miles on both UA and DL for trips to Rome, Cairo, London, Vancouver, and Los Angeles, all of them Saver or SkySaver award level tickets.

Not once have did I ever have difficulty obtaining the class of service I wanted, the flights I wanted, or the dates (for the most part, a tiny bit of compromise did the trick).

I feel like people really do rely too much on FF miles- they treat them as a crutch ("I should be able to use THIS MANY miles WHENEVER and WHEREVER I want to use them- it is the airline's responsibility to make sure I can make this happen). Are you aware of how many people out there have FF accounts? with YOUR airline? and how many people are trying to redeem for the same flights? Logistics simply do not allow for you to get your way all the time.

The attitude should be to recognize them for the privilege that they are, since airlines are by no means obligated to provide such a service. Thinking "I have X amount of miles, and need/want to take such a trip...how can I BEST utilize my miles to make this happen?" will get you farther.

Perhaps you use them to upgrade from a purchased ticket, use them to buy the whole ticket, combine the miles with cash as some carriers allow, or you find that using miles simply will not be possible this time. Perhaps you may even have to pay a fee. Recognizing that your usage of miles exists within the restrictions placed by a carrier allows you to find ways to work the system to the best extent possible.

Instead of complaining about no award availability at the absolute lowest level, remember that miles are a convenience- if your plans allow you to use them, fine. If not, too bad, and deal with it.



A3, AA, AC, AI, AK, AM, AP, AZ, B6, BA, CO, DL, EK, EY, FL, FI, FR, KL, KM, LH, MA, MH, MS, OA, OK, OS, SR, TA, TG, U2,
User currently offlineAirframeAS From United States of America, joined Feb 2004, 14150 posts, RR: 24
Reply 19, posted (5 years 5 months 1 week 2 days 15 hours ago) and read 5566 times:



Quoting Eghansen (Reply 10):
...but you do have to pay the taxes on FF tickets.

The last time I used my AS Mileage Plan award for a free ticket, the only thing I paid was the $10 booking fee and that is it. No taxes nor any Sept 11th taxes. I kid you not! This was in 2007.



A Safe Flight Begins With Quality Maintenance On The Ground.
User currently offlineAeroflot777 From Russia, joined Mar 2004, 3008 posts, RR: 26
Reply 20, posted (5 years 5 months 1 week 2 days 15 hours ago) and read 5559 times:



Quoting RetroLivery (Reply 18):
I must be missing something here...in the past 3 years I've used miles on both UA and DL for trips to Rome, Cairo, London, Vancouver, and Los Angeles, all of them Saver or SkySaver award level tickets.

Your entire post... Couldn't have said it better myself. People need to wake up and smell some coffee in the morning. I have been loyal to DL my entire life, they have treated me well. I have NEVER had a problem redeeming flights around the world for the amount and class that I needed. Of course you have to pay taxes, but that's understandable.

FF programs are great. But you need to think AHEAD and purchase tickets in advance, because there are millions of people out there trying to get on the same freakin flight as you. So quit the sob stories and use logic to get you ahead in situation like this.


User currently offlineBrilondon From Canada, joined Aug 2005, 4229 posts, RR: 1
Reply 21, posted (5 years 5 months 1 week 2 days 15 hours ago) and read 5543 times:



Quoting Tonytifao (Thread starter):
Total cost to redeem was $300. What a rip-off, fees to redeem what is supposed to be a free travel ticket.

The redeemable award miles does not include the fees and taxes you are still on the hook for. Every FF program has these little caveats in their rules which you read when you signed up. The FF programs fro most airlines are also administered by outside companies which will not of course do it for free.



Rush for ever; Yankees all the way!!
User currently offlineHaYnFlyer From United States of America, joined Nov 2008, 149 posts, RR: 0
Reply 22, posted (5 years 5 months 1 week 2 days 14 hours ago) and read 5530 times:

I am an avid traveller based in Hawaii with a very flexible employer. I decided last week that I wanted to spend a week in Manhattan during the last week of April. I had no problem getting an award ticket on DL with decent routing (one stop in Atlanta) for the lowest tier of miles (40,000). There were some fees ($10) but I thought that reasonable. Granted I am a flexible flyer and typically travel alone so that helps my odds.

However, I ended up buying a ticket on CO because airfares are insanely cheap right now ($401 plus tax R/T HNL-IAH-EWR-HNL) and CO is my favorite domestic carrier off the rock (non-stop back to HNL from EWR).

So I thought I would keep my DL miles in the bank and use them instead for a trip to Thailand once the political scene calms down (have to transfer miles to NW to find seats but that's a painless process). It'll take 40,000 miles for that itinerary as well but the cheapest fare is about $900 so it would be a more expeditious use of my miles.

I'm just sorry to see that I won't be able to use my CO miles on NW after July 2009. My favorite routing to BKK was via NRT on NW and their new A330's. Only 40,000 CO miles and one-stop to Thailand!

I like the FF game and play it for what it's worth. I guess I'm a FF whore but no complaints here.......



"Travel is fatal to prejudice, bigotry, and narrow-mindedness, and many of our people need it sorely on these accounts."
User currently onlineMSYtristar From United States of America, joined Aug 2005, 6570 posts, RR: 50
Reply 23, posted (5 years 5 months 1 week 2 days 12 hours ago) and read 5492 times:

Hmm, I had no problems whatsoever booking my latest DL award ticket...booked it about a month and a half in advance on the .com....35K miles for ATL-MSP-SEA-FAI in F, FAI-ANC-SEA-ATL in Y, both DL and AS...total cost: $10. Not a bad deal.

User currently offlineReggaebird From Jamaica, joined Nov 1999, 1176 posts, RR: 0
Reply 24, posted (5 years 5 months 1 week 2 days 11 hours ago) and read 5454 times:

I just redeemed an LAX-SYD roundtrip BusinessElite ticket on Delta for the minimum award mileage and only paid US$83 in taxes. There were no other fees incurred. I find that if you just follow the rules, you can still make FF programs work for you. However, if you expect to book an award ticket within a short departure window, you can expect to pay the price!

25 Isitsafenow : But ya just missed the point of the gripe. WHY should Delta clients who have traveled many times to acculate miles pay a penalty.......and thats what
26 Tonytifao : That is my point. You should not be charged a penalty for booking 3 days to departure. Why do they care when you decided to travel? I agree that FF h
27 Signol : You can book a Business Class return to the USA for 45k miles, plus around 250EUR in taxes, from the KL website... signol
28 Luv2cattlecall : Actually, it's amazing how many times I've been able to use RR points (standard 16 for a r/t award, not a freedom 32 point one) for same day flights
29 DAL763ER : I looked up DL's website for a flight from MCO-PHX and return 04/22-04/24. Looking at the explanation for award redemption it said that redeeming 21 d
30 Bombayhog : These fees referenced in the OP are generally called 'expedite' fees by the airlines. A holdover from the days of paper tickets, I believe. They charg
31 Bennett123 : My understanding is that FF are the bread and butter of most airlines. Hacking people off is just dumb. Incidentally, I have never joined any FF schem
32 Tango-Bravo : Or perhaps need to simply think... or at least apply even an iota of common sense... ie the time and place to expect to find Saver award seats at the
33 FrmrCAPCADET : Just like management bought off unions with pensions and medical care benefits they could not afford, they buy off passengers with FF miles they seem
34 Jmbweeboy : One of the greatest rip-offs I don't believe mentioned in this thread so far is the re-deposit fee when you cancel, e.g. American which is $150.00. Th
35 CV880 : Sure late redemptions when using FF miles are a ripoff, so shop around and play the game with them. Sign up for the credit card offers, get the bonus
36 Ikramerica : Sometimes the international award fees can be lower than the domestic award fees. Seen this before. Yep, he didn't make this clear, but that's what h
37 AirframeAS : I forgot to mention the routing was PHX-PDX-DEN-SEA-PHX on AS.
38 Viscount724 : I haven't found the taxes/fees/fuel surcharges etc. applied by AF/KL to be noticeably higher than the same charges on LH/LX Miles & More or BA Execut
39 WROORD : I think Delta is the worse with miles redemption. For the last two years I am trying to redeem miles and each time I check (even a year in advance) th
40 KE7JFF : I've used enough FF between, DL, UA, AA, and AS that I could go to mars. I had to pay some fees on them, and only one was done less than 7 days out an
41 RetroLivery : Yes. 100% Agree, that is my point exactly! Many people have totally unrealistic expectations from their FF programs, common sense and logic is the ke
42 Airtechy : The problem that I have with the programs is that some international travel on code share partners "requires" you to call to book. In order to book a
43 RetroLivery : This is something airlines could definitely work on- the appeal of an online award booking facility for all carriers in a given alliance/FF program p
44 Brilondon : Then don't use the miles and use them for more of a suitable trip for you or don't travel with DL and transfer your points to CO before it is too lat
45 Nycbjr : how does one do this?
46 Tonytifao : The point is: FF are supposed to be an incentive. They advertise it as free award travel. When you add fees that costs close to the cost of the ticket
47 Panova98 : Much of this discussion begs the question of what is the real purpose of the frequent flyer programs. Back in 1981, I recall, they began as a means to
48 FrmrCAPCADET : And given the cheapness of e-mail and the ability of data bases, one could well imagine FF notificatons of trips available based on the customers upd
49 Viscount724 : I don't think you'll find the word "free" used in frequent flyer advertising materials now due to the fees/taxes/charges being assessed. Fortunately
50 DBQ : DL's program is the worst. For a year, I could not use my miles to get a basic reward ORD-OKC. Finally I was just able to dump them on a CDG flight. M
Top Of Page
Forum Index

This topic is archived and can not be replied to any more.

Printer friendly format

Similar topics:More similar topics...
AA Upgrade With Miles And Cash-- A Rip-off? posted Sat Oct 6 2007 10:05:56 by AirAmericaC46
Opinions On Award Redemption Via COOP-QF?KE? posted Tue Jul 3 2007 05:45:34 by ASTROJET707
Brussels Airlines - Rip Off posted Thu Apr 19 2007 11:39:33 by LY334
End For Sibirian Rip-Off Charge! posted Sat Nov 25 2006 05:19:58 by JoFMO
US Airways Dividend Miles RIP-OFF! posted Sun Sep 24 2006 01:08:34 by Gilesdavies
Miles-and-More Rip-off? posted Wed Sep 20 2006 15:38:37 by Sn26567
KLM Rip Off Change Booking posted Thu Aug 3 2006 21:26:30 by Soups
The BA London Passenger Rip-off posted Wed Jul 19 2006 18:53:47 by Kaneporta1
Rip Off Travel Agent! posted Mon Jun 26 2006 07:00:55 by Jafa39
DL Award Travel posted Mon Apr 17 2006 07:38:11 by Vincent32