Sponsor Message:
Civil Aviation Forum
My Starred Topics | Profile | New Topic | Forum Index | Help | Search 
Stolen Items From Checked Luggage?  
User currently offlineMNeo From Bulgaria, joined Mar 2004, 776 posts, RR: 1
Posted (5 years 4 months 2 days 17 hours ago) and read 11210 times:

My girlfriend recently flew non-rev AF from CDG-LHR, and had her camera stolen from her checked luggage ( I know, her fault for putting it there), but has anyone else had similar problems? She is currently calling AF, but I wanted to ask here if anyone has successfully gotten an airline to cover for stolen goods, and how long did that take?


Powered by Maina
44 replies: All unread, showing first 25:
 
User currently offlineDL767captain From United States of America, joined Mar 2007, 2539 posts, RR: 0
Reply 1, posted (5 years 4 months 2 days 16 hours ago) and read 11185 times:

That's the good thing about buying tickets on American Express, hey cover (up to some amount) of lost or stolen checked baggage

User currently offlineKlemmi85 From Germany, joined Mar 2009, 210 posts, RR: 0
Reply 2, posted (5 years 4 months 2 days 16 hours ago) and read 11166 times:



Quoting DL767captain (Reply 1):
That's the good thing about buying tickets on American Express, hey cover (up to some amount) of lost or stolen checked baggage

Just wondering... how do you prove that you had the camera in your baggage? Do you have to take pictures of it or how does it work? I mean I could tell they have stolen my laptop but I didn't take one with me, you know?

best regards


User currently offlineSwissy From Switzerland, joined Jan 2005, 1734 posts, RR: 4
Reply 3, posted (5 years 4 months 2 days 16 hours ago) and read 11160 times:

Someone stole my Swiss army knife (gift from my uncle) and the one I purchased for an friend in LHR, while I was on my way back to YYZ from ZRH...  Angry .... did not bother calling AC..

Cheerios,


User currently offlineKlemmi85 From Germany, joined Mar 2009, 210 posts, RR: 0
Reply 4, posted (5 years 4 months 2 days 16 hours ago) and read 11156 times:

Hmmm.... that sounds bad... Is thievery common on flights? I'm just becoming a little scared as I'm going to take 7 expensive sunglasses with me on BA. I guess chances are not good for me to have them arrive with me in MIA rather to disappear?

Don't like that thought..


User currently offlineSwissy From Switzerland, joined Jan 2005, 1734 posts, RR: 4
Reply 5, posted (5 years 4 months 2 days 16 hours ago) and read 11137 times:

I guess it is organized crime... with all these x-rays machines they know exactly what is in each luggage........that is also a reason why I fly as much non stop as I can..... and avoid LHR from now on..... other people I know had similar experience while connecting via LHR...

Cheerios,


User currently offlineContrails15 From United States of America, joined Oct 2008, 1181 posts, RR: 0
Reply 6, posted (5 years 4 months 2 days 16 hours ago) and read 11133 times:

Don't put expensive things in your checked luggage. I never did before I worked for an airline and I sure as hell don't do it now. Simple as that. You have no control of your bag after you check it in. I can't tell you how many people check there laptops, cameras, video cameras ect ect and low and behold its gone. Your bag goes through so many sets of hands and let me tell you, its not only the airline personal grabbing your stuff. Like I said it goes through many sets of hands. Yeah you shouldn't have to worry about things being taken out of your bag but we don't live in a perfect world. There are scum bags out there that don't believe in Karma, so just be smart and pack smart.


Giants football!!!!!!!!!!!!!!!!!!!!!!!!
User currently offlineKlemmi85 From Germany, joined Mar 2009, 210 posts, RR: 0
Reply 7, posted (5 years 4 months 2 days 16 hours ago) and read 11115 times:

So I guess I better pack everything valueable in my hand luggage. Thanks for the hint Swissy.
Too bad one's not allowed to lock up the luggage so you basically have your things travelling around without knowing what's left of it when you arrive.

Is there some kind of additional insurance from the airlines to cover this problem?


User currently offline474218 From United States of America, joined Oct 2005, 6340 posts, RR: 9
Reply 8, posted (5 years 4 months 2 days 16 hours ago) and read 11115 times:

Quoting Klemmi85 (Reply 4):
Hmmm.... that sounds bad... Is thievery common on flights? I'm just becoming a little scared as I'm going to take 7 expensive sunglasses with me on BA. I guess chances are not good for me to have them arrive with me in MIA rather to disappear?

I think your biggest problem will not be theft of you seven (7) pair of expensive sunglasses, but customs. One person should not require seven (7) pair of expensive sunglasses so if you are caught with them, customs will think they are for resale and may have to pay duty on them.

[Edited 2009-04-21 12:00:59]

User currently offlineKlemmi85 From Germany, joined Mar 2009, 210 posts, RR: 0
Reply 9, posted (5 years 4 months 2 days 15 hours ago) and read 11080 times:



Quoting 474218 (Reply 8):
I think your biggest problem will not be theft of you sever (7) pair of expensive sunglasses, but customs. One person should not require seven (7) pair of expensive sunglasses so if you are caught with them customs will think they are for resale and may have to pay duty on them.

Seriously? I don't want to resale, hell no. I got these many to match up the color of what I'm wearing, nothing more. Think I should reconsider my amount of glasses Sad Least thing I need is trouble with customs.


User currently offlineViscount724 From Switzerland, joined Oct 2006, 25117 posts, RR: 22
Reply 10, posted (5 years 4 months 2 days 15 hours ago) and read 11067 times:

I have also heard of thefts from carry-on luggage on board aircraft. On an overnight flight when the cabin is dark and almost everyone is asleep and cabin crew aren't active, it's not difficult to open an overhead bin, remove another passenger's jacket and probably find a wallet/passport etc. in one of the pockets, or even open a bag and remove cameras etc. And there's a good chance the owner won't realize they're missing until they're off the aircraft at the destination.

It also wouldn't be hard to open a closets where passengers' coats/jackets are hung up (in the premium classes) and rummage through pockets for wallets and other valuables. When a flight attendant offers to hang up my jacket I always remove my wallet, passport etc. and put them in a trousers pocket.


User currently offlineNEMA From United Kingdom, joined Feb 2006, 712 posts, RR: 0
Reply 11, posted (5 years 4 months 2 days 15 hours ago) and read 11048 times:

We had 600 cigs stolen from our checked baggage at Faro. I contacted the airport and told them that i didnt expect anything in return but to suggest they kept an eye out for staff thieving from passengers bags. Unfortunately i got a derisory and ignorant reply stating that their staff were not dishonest, or words to that effect.


There isnt really a dark side to the moon, as a matter of fact its all dark!
User currently offlineMAH4546 From Sweden, joined Jan 2001, 32691 posts, RR: 72
Reply 12, posted (5 years 4 months 2 days 15 hours ago) and read 11044 times:

Lesson learned: don't put expensive things in your luggage and always book airline tickets (and rental cars) with American Express.


a.
User currently offlineKlemmi85 From Germany, joined Mar 2009, 210 posts, RR: 0
Reply 13, posted (5 years 4 months 2 days 15 hours ago) and read 11010 times:



Quoting MAH4546 (Reply 12):
with American Express.

Why that?


User currently offlineA340Crew From United States of America, joined Jan 2008, 277 posts, RR: 0
Reply 14, posted (5 years 4 months 2 days 15 hours ago) and read 11009 times:

Since she was traveling non-rev, dont expect anything.

Most airlines (not sure of AF's policy) don't have any liability for non rev baggage. Meaning if the bags are lost, damaged or pilfered they dont hold any liability.

So even if a non-rev bags are lost and never found most airlines give nothing, no compensation and no reimbursement. No matter if it is an employee of that airline traveling, a buddy pass, a companion or pass rider, other airline employee on a ZED ticket.

So your biggest problem would be the fact that it is a non rev ticket.


User currently offlineBennett123 From United Kingdom, joined Aug 2004, 7525 posts, RR: 3
Reply 15, posted (5 years 4 months 2 days 15 hours ago) and read 11002 times:

Klemmi85

"Too bad one's not allowed to lock up the luggage", why not?.

AFAIK it is only the US that say to not lock your case.


User currently offlineKlemmi85 From Germany, joined Mar 2009, 210 posts, RR: 0
Reply 16, posted (5 years 4 months 2 days 15 hours ago) and read 10992 times:



Quoting Bennett123 (Reply 15):
AFAIK it is only the US that say to not lock your case.

Oh I forgot to tell, that is exactly where I'm going to  Wink


User currently offlineMAH4546 From Sweden, joined Jan 2001, 32691 posts, RR: 72
Reply 17, posted (5 years 4 months 2 days 14 hours ago) and read 10941 times:



Quoting Klemmi85 (Reply 13):
Quoting MAH4546 (Reply 12):
with American Express.

Why that?

https://www217.americanexpress.com/cards/platinum/benefit.do?benefitTemplate=template_b&benefitId=baggageinsurance



a.
User currently offlineSrbmod From , joined Dec 1969, posts, RR:
Reply 18, posted (5 years 4 months 2 days 14 hours ago) and read 10941 times:



Quoting Bennett123 (Reply 15):
AFAIK it is only the US that say to not lock your case.

Actually you can lock your suitcase. It is preferred that you use a TSA approved lock (which is any lock that features the Travel Sentry red diamond logo or the Safe Skies torch logo on it), that way if they need to check your bag, they can open the lock (As they have master keys for these types of locks.) and not have to cut the lock.


User currently offlineBuyantUkhaa From Mongolia, joined May 2004, 2889 posts, RR: 3
Reply 19, posted (5 years 4 months 2 days 14 hours ago) and read 10901 times:

I never put anything valuable in my checked luggage. I had my lock cut open once because I had a small bottle of olive oil in there (wedding gift) and they probably though it was a bomb as the lock had been cut but nothing was missing. I did shrink-wrap my backpack when flying in and out of HAV, nobody seemed to mind.

I am in fact for more worried about people putting "stuff" into my luggage than taking things out....



I scratch my head, therefore I am.
User currently offlineOHLHD From Finland, joined Dec 2004, 3962 posts, RR: 25
Reply 20, posted (5 years 4 months 2 days 14 hours ago) and read 10901 times:



Quoting MNeo (Thread starter):
but I wanted to ask here if anyone has successfully gotten an airline to cover for stolen goods, and how long did that take?

Normally you won´t get anything as airlines are not liable for any valuable items in check baggage. I am doing baggage claims and I have never paid for anything like that.


User currently offlineKlemmi85 From Germany, joined Mar 2009, 210 posts, RR: 0
Reply 21, posted (5 years 4 months 2 days 13 hours ago) and read 10864 times:



Quoting Srbmod (Reply 18):
Actually you can lock your suitcase. It is preferred that you use a TSA approved lock (which is any lock that features the Travel Sentry red diamond logo or the Safe Skies torch logo on it), that way if they need to check your bag, they can open the lock (As they have master keys for these types of locks.) and not have to cut the lock.

Thank you very much. I think I'll buy one of those.

How about other security checks which do not have these TSA keys? Will they cut the lock or is it only TSA behavior?


User currently offlineMax550 From United States of America, joined Nov 2007, 1148 posts, RR: 0
Reply 22, posted (5 years 4 months 2 days 13 hours ago) and read 10847 times:



Quoting Srbmod (Reply 18):
Actually you can lock your suitcase. It is preferred that you use a TSA approved lock (which is any lock that features the Travel Sentry red diamond logo or the Safe Skies torch logo on it), that way if they need to check your bag, they can open the lock (As they have master keys for these types of locks.) and not have to cut the lock.

I've used those locks four times, three of the times they were removed sometime in their travels and I never saw them again. I don't know if they were cut off or just removed and someone forgot to put them back on, but I've decided not to waste any more money on them and put anything valuable in my carry-on.


User currently offlineFlyboy_se From Sweden, joined Feb 2000, 812 posts, RR: 5
Reply 23, posted (5 years 4 months 2 days 9 hours ago) and read 10733 times:



Quoting A340Crew (Reply 14):
Since she was traveling non-rev, dont expect anything.

Most airlines (not sure of AF's policy) don't have any liability for non rev baggage. Meaning if the bags are lost, damaged or pilfered they dont hold any liability.

So even if a non-rev bags are lost and never found most airlines give nothing, no compensation and no reimbursement. No matter if it is an employee of that airline traveling, a buddy pass, a companion or pass rider, other airline employee on a ZED ticket.

So your biggest problem would be the fact that it is a non rev ticket

Actually that is wrong. Once they accept you from the standby list , you have same rights for lost,pilfered or damaged bag, as a paying passenger. Many times they will tell you otherwise, as non-rev pax is most likely not to complain believeing they have no rights, but it is your right.


As for valuable in your checked luggage. Never pack anything valuable like camera,laptop,expensive glasses, house keys, medicine in your hold luggage.
However if you feel you must do it, then put a lock on it. You can lock your bag in all countries except US. And even there, you can use TSA approved lock. Most of the times, ( outside US) , if they see anything suspicious in your bag, they will page you so you can unlock it and show it to them. I think US is the only country where they can cut yout lock.

As for handluggage, Lock it too. You cannot keep an eye on your handluggage all the time, so just put a lock on it. You should be cautious when flying. Its not only honest law obiding people that fly. You should be as cautious as when going by bus or train.

If you decide to check in any valuables, then you must notify the airline before check in. I dont know how it is from airline to airline, but usually you have to pay some sort of insurance fee. Only then will they compensate you if your valuables are stolen.



I prefer to be crazy and happy rather than normal and bitter
User currently offlineSpudsmac From United States of America, joined Feb 2008, 298 posts, RR: 0
Reply 24, posted (5 years 4 months 2 days 9 hours ago) and read 10709 times:

Quoting Klemmi85 (Reply 9):
I got these many to match up the color of what I'm wearing, nothing more.

lol i think you just broke a man law, but i know different in europe

[Edited 2009-04-21 18:54:01]

25 MAN2SIN2BKK : I always lock my case when I travel within the US; the procedure is that you are asked to wait close by for a few minutes while they scan your bag in
26 A340Crew : Actually you are wrong. Read the contract of carriage for any US carrier and you will see that their is zero liability for non-rev bags. None.
27 Redcenterflyer : returning to Australia from USA, my bag didn't make it with me to Sydney. It took 4 or 5 days to eventually get to me in Adelaide before returning hom
28 Klemmi85 : lol It ain't a law here, right. As I do a lot of advertising for sunglass manufactors I can mostly keep a few of them each time I do a job for them.
29 Signol : I've seen in several places, including JNB, the possibility to wrap cases and other checked baggage in industrial cling wrap. When you arrive, you can
30 Flyboy_se : Then its different from Europe based airlines. I have got compensation for damaged and delayed bags at both AF, LH and LX while on a non rev ticket
31 Brilondon : Maybe you should think about taking the sun glasses in your carry on. My girlfriend always likes to look fashionable and usually travels with several
32 Tonytifao : I have. AA reimbursed me one time about 600 dollars.
33 Fxramper : Airlines know there is going to be a certain amount of shrink and are usually very good about replacing 'lost' items.
34 BrightCedars : Had this problem on OK flights via PRG last year, a video camera was stolen during transfer. Sadly there is only one place safe for your valuables: wi
35 DL767captain : I know! I thought the same thing last time i brought my wii, i took a picture of it but that doesn't really help when i could have just taken it out
36 AeroWeanie : I have had TSA approved locks removed at some time between when I checked the bag and picked it up at the destination. Sometimes the locks were cut o
37 N234nw : This didn't help us much last time I flew through JNB. It's "easy" for stretch wrap to get "damaged" on it's way to the plane. Last year KLM even adv
38 Jlb : It's so comforting to know that there's basically a large group of criminals working beyond security at airports around the world. If they can take ou
39 LVHGEL : Well, instead of locks I use regular key rings or a couple of times even tie wraps: - I don't lose the keys to the lock. - TSA can open, and (when I u
40 ZBBYLW : Different from Canada too where if you are given a seat you have the same right as any other pax.
41 UA772IAD : Black goes with everything...
42 Klemmi85 : Yes and blends into everything perfectly, nothing special though. I'll take three of them with me, that shouldn't get me into trouble I think.
43 AWACSooner : I'm flying through MIA tomorrow...and I've heard they have a less than stellar reputation regarding their incidents of items stolen from luggage. Can
44 Klemmi85 : Please report about your experience. I'm very interested because I'm going to MIA, too in july.
Top Of Page
Forum Index

This topic is archived and can not be replied to any more.

Printer friendly format

Similar topics:More similar topics...
Fish Stolen From Checked Luggage posted Wed Jul 7 2004 10:34:59 by 777ER
Stealing Items From Hand Luggage While In Flight posted Thu Feb 16 2006 12:28:37 by IsuA380B777
Items From Steve Fossett Found posted Wed Oct 1 2008 09:56:00 by JFKTOWERFAN
Monarch To Charge For Checked Luggage posted Sun Oct 14 2007 06:05:52 by Acelanzarote
ONT: Inbound Checked Luggage Question posted Fri Jul 6 2007 19:25:16 by Lincoln
Dry Ice In Checked Luggage? posted Sun Jan 7 2007 16:08:15 by TheBigOne
Lost Items From (HELP) posted Mon Nov 20 2006 03:47:24 by Tonytifao
Can You Pack Alcohol In Checked Luggage? posted Sat Feb 18 2006 05:49:16 by Deltadude8
Checked Luggage Theft posted Sun Jul 24 2005 21:09:05 by Yazoo
75million Euro Stolen Today From AMS posted Sun Feb 27 2005 23:54:07 by Checo77