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US: Pay Online For Bags Or Pay Extra $5 At Airport  
User currently offlineIliriBDL From Germany, joined May 2007, 1205 posts, RR: 14
Posted (5 years 7 months 1 week 1 day 18 hours ago) and read 6765 times:

US Airways to Offer Convenient Online Payment for Checking Bags

Quote:
Customers who check in online at usairways.com : with tickets booked starting today for flights on or after July 9 will have the option to prepay $15 for their first checked bag and $25 for their second checked bag. Web check-in is available within 24 hours of scheduled departure time. Passengers who choose to pay for checking their bags at the airport will be charged an additional $5 service fee per bag.

Wonder if the rest of airlines will follow, and also if US will start doing what DL announced for intl travel.

Good that they're offering it online though, it'll save time for passengers as well as the ticket counter agents.


delta.com
54 replies: All unread, showing first 25:
 
User currently offlineAWACSooner From United States of America, joined Jan 2008, 1950 posts, RR: 1
Reply 1, posted (5 years 7 months 1 week 1 day 17 hours ago) and read 6646 times:

Oh holy crap! A $5 SERVICE FEE? Does Doug Parker have Michael O'Leary on his speed dial?

User currently offlineCmhsrq From United States of America, joined Feb 2004, 995 posts, RR: 4
Reply 2, posted (5 years 7 months 1 week 1 day 17 hours ago) and read 6622 times:



Quoting IliriBDL (Thread starter):
US Airways to Offer Convenient Online Payment for Checking Bags

I find it convenient for me to never fly USAirways.



The voice of moderation
User currently offlineSPREE34 From United States of America, joined Jun 2004, 2258 posts, RR: 9
Reply 3, posted (5 years 7 months 1 week 1 day 16 hours ago) and read 6562 times:



Quoting Cmhsrq (Reply 2):
I find it convenient for me to never fly USAirways.

 checkmark  Voting with the billfold sends the strongest message.



I don't understand everything I don't know about this.
User currently offlinePe@rson From United Kingdom, joined Jan 2001, 19245 posts, RR: 52
Reply 4, posted (5 years 7 months 1 week 1 day 16 hours ago) and read 6569 times:



Quoting AWACSooner (Reply 1):



Oh holy crap! A $5 SERVICE FEE? Does Doug Parker have Michael O'Leary on his speed dial?

Haha. Lots of European airlines that charge for checked baggage differentiate price-wise between pre-paying and paying at the airport.



"Everyone writing for the Telegraph knows that the way to grab eyeballs is with Ryanair and/or sex."
User currently offlineSsublyme From United States of America, joined Dec 2008, 517 posts, RR: 0
Reply 5, posted (5 years 7 months 1 week 1 day 14 hours ago) and read 6346 times:

It's pretty much cheaper now to have only carry on then buy your liquids at your destination vs paying all these checked luggage related fees.

Pretty soon you will just buy a ticket to a destiation, the airline will decide how to get you there direct, 1 hop, red eye etc. yikes!!!


User currently offlineCaspritz78 From Germany, joined Aug 2007, 518 posts, RR: 0
Reply 6, posted (5 years 7 months 1 week 1 day 13 hours ago) and read 6204 times:

It is nice to finally get the offer to pay for your luggage in advanced but the additional 5$ service fee for people who want to pay at the airport is a bad joke.

Quoting Pe@rson (Reply 4):
Haha. Lots of European airlines that charge for checked baggage differentiate price-wise between pre-paying and paying at the airport.

Yes, but fthese are truly LCCs which fly your for 99 cent from London to Barcelona. 15€ for a checked bag are okay since the price is still below what you would pay on a legacy carrier. US Airways on the other hand charges you 300$ for a flight an still wants a fee for a checked bag.


User currently offlineIowaman From United States of America, joined May 2004, 4431 posts, RR: 6
Reply 7, posted (5 years 7 months 1 week 1 day 13 hours ago) and read 6163 times:
AIRLINERS.NET CREW
FORUM MODERATOR



Quoting SPREE34 (Reply 3):
Voting with the billfold sends the strongest message.

 checkmark 

The best way to show it is to fly Southwest when possible.


User currently offlineBurnsie28 From United States of America, joined Aug 2004, 7558 posts, RR: 8
Reply 8, posted (5 years 7 months 1 week 1 day 13 hours ago) and read 6137 times:



Quoting SPREE34 (Reply 3):
Voting with the billfold sends the strongest message.

It's that same voting that got us all losing meal services, and other amenities.



"Some People Just Know How To Fly"- Best slogan ever, RIP NW 1926-2009
User currently offlineCubsrule From United States of America, joined May 2004, 23223 posts, RR: 20
Reply 9, posted (5 years 7 months 1 week 1 day 12 hours ago) and read 6068 times:



Quoting Pe@rson (Reply 4):
Lots of European airlines that charge for checked baggage differentiate price-wise between pre-paying and paying at the airport.

Is it normal for these carriers to only permit the option to pre-pay a bag at OLCI? I've flown (US and others) plenty of times when I've not had internet access in the 24 hours before my flight.



I can't decide whether I miss the tulip or the bowling shoe more
User currently offlineBP1 From United States of America, joined Aug 2007, 593 posts, RR: 1
Reply 10, posted (5 years 7 months 1 week 1 day 12 hours ago) and read 6034 times:

This is why I am SO glad there is hidden city ticketing to get me around for hundreds less.

Cheers,
BP1



"First To Fly The A-380" / 26 October 2007 SYD-SIN Inaugural
User currently offlineBennett123 From United Kingdom, joined Aug 2004, 7754 posts, RR: 3
Reply 11, posted (5 years 7 months 1 week 1 day 12 hours ago) and read 6010 times:

Does this mean NIL Luggage Allowance?

User currently offlineLuv2cattlecall From United States of America, joined Sep 2007, 1650 posts, RR: 2
Reply 12, posted (5 years 7 months 1 week 1 day 11 hours ago) and read 5897 times:
Support Airliners.net - become a First Class Member!

This is terrible news for anyone who gets an SSSS or any other condition that stops you from doing an OLCI.

Oh, and for anyone in a non-WN market.



When you have to breaststroke to your connecting flight...it's a crash!
User currently offlineCush From United States of America, joined Feb 2009, 254 posts, RR: 0
Reply 13, posted (5 years 7 months 1 week 1 day 10 hours ago) and read 5848 times:

This is the exact reason why I donated my USAirways Dividend Miles to Charity... I had enough for a rountrip flight to Europe that I spent a few years saving for (before I flew weekly now) and realized that US is the worst airline in the country. Not only are their aircraft dirty, but their staff is awful, rude, and incompetent. I made a vow to myself that I would never fly US again and I honestly never will. How such a high class great airline could go from First to Worst. hehe....


Fly me to the moon let me play among the stars.
User currently offlineMir From United States of America, joined Jan 2004, 21801 posts, RR: 55
Reply 14, posted (5 years 7 months 1 week 1 day 10 hours ago) and read 5849 times:



Quoting IliriBDL (Thread starter):
it'll save time for passengers as well as the ticket counter agents.

How much time, really? You're still going to need to have the ticket counter agents around in order to tag the bags and check IDs. It's barely any extra hassle to just give them a credit card as well.

-Mir



7 billion, one nation, imagination...it's a beautiful day
User currently offlineCubsrule From United States of America, joined May 2004, 23223 posts, RR: 20
Reply 15, posted (5 years 7 months 1 week 1 day 10 hours ago) and read 5847 times:



Quoting Mir (Reply 14):
It's barely any extra hassle to just give them a credit card as well.

In fact, with kiosks, it takes zero agent time (and hardly any passenger time-- you just swipe the credit card twice instead of once).



I can't decide whether I miss the tulip or the bowling shoe more
User currently offlineUA_727 From United States of America, joined Aug 2001, 215 posts, RR: 4
Reply 16, posted (5 years 7 months 1 week 1 day 9 hours ago) and read 5733 times:



Quoting Iowaman (Reply 7):
The best way to show it is to fly Southwest when possible.

If I was a WN employee (of which one of my direct family happens to be), I would be pretty much demanding that WN enact *some sort* of fee associated with checked baggage. In this revenue environment, the whole "no hidden fees" schpeel is just not working, and as an employee, after the Q1 results, I would be wanting to know what *significant* steps WN is taking to generate additional revenue, however controversial they may be. WN could put their usual successful creativity in coming up with a bag fee system that works for consumers, and I think they could totally run with it!

Uncle Gary said it best himself when he noted recently something to the effect of "if customers don't smarten up and fly WN vs. the competition due to our lack of bag fees, why wouldn't we start charging for baggage?"



"AW - I'm on Board..."
User currently offlineAdam42185 From United States of America, joined Dec 2005, 416 posts, RR: 0
Reply 17, posted (5 years 7 months 1 week 1 day 9 hours ago) and read 5635 times:



Quoting Iowaman (Reply 7):
The best way to show it is to fly Southwest when possible.

And when they start flying into my hometown airport, BOS, it will be a magical day! Its coming soon!


User currently offlineQualitydr From United States of America, joined Sep 2007, 117 posts, RR: 0
Reply 18, posted (5 years 7 months 1 week 1 day 8 hours ago) and read 5541 times:



Quoting Ssublyme (Reply 5):
It's pretty much cheaper now to have only carry on then buy your liquids at your destination vs paying all these checked luggage related fees.

I agree, but this article (http://www.cnn.com/2009/TRAVEL/traveltips/04/21/recession.perks/index.html) indicates that we are likely to lose "free" carryon privileges as well.

On the positive side, it would appear the author thinks US Airways may be the next airline to fold...  stirthepot 



All you need in this life is ignorance and confidence; then success is sure. -- Mark Twain
User currently offlineSPREE34 From United States of America, joined Jun 2004, 2258 posts, RR: 9
Reply 19, posted (5 years 7 months 1 week 1 day 8 hours ago) and read 5518 times:



Quoting Burnsie28 (Reply 8):
It's that same voting that got us all losing meal services, and other amenities.

You misinterpreted my comment Sir. I'm not suggesting going for the cheapest fare, I'm suggesting going to another carrier that offers full/better service.
An example is my flying BA on all of my UK/EU trips. Some US carriers offer lesser fares, and with commensurate service and employee attitude. Thus, I fly BA, even if it's more expensive.
I have voted with my billfold.

So what I am suggesting is, that if you have a choice of carrier, and one doesn't "nickle and dime" you for a similar product, chose them.



I don't understand everything I don't know about this.
User currently offlineCubsrule From United States of America, joined May 2004, 23223 posts, RR: 20
Reply 20, posted (5 years 7 months 1 week 1 day 8 hours ago) and read 5367 times:



Quoting Qualitydr (Reply 18):
I agree, but this article (http://www.cnn.com/2009/TRAVEL/traveltips/04/21/recession.perks/index.html) indicates that we are likely to lose "free" carryon privileges as well.

Of course, that article cites zero evidence that airlines are thinking about charging for carryons. It would be extremely difficult to enforce and, to a much greater extent than checked bag fees, would inflame high-yield passengers



I can't decide whether I miss the tulip or the bowling shoe more
User currently offlineJeffrey1970 From United States of America, joined Apr 2001, 1336 posts, RR: 12
Reply 21, posted (5 years 7 months 1 week 1 day 7 hours ago) and read 5304 times:



Quoting IliriBDL (Thread starter):
Wonder if the rest of airlines will follow

I know United allows you to pay for checked bags online. However, they do not add another $5 if you choose to check your bags at the airport.

Quoting Luv2cattlecall (Reply 12):
Oh, and for anyone in a non-WN market.

With WN losing so much money lately don't be surprised if they cave in and start adding fees.



God bless through Jesus, Jeff
User currently offlineIloveboeing From United States of America, joined Oct 2005, 798 posts, RR: 0
Reply 22, posted (5 years 7 months 1 week 1 day 7 hours ago) and read 5198 times:



Quoting UA_727 (Reply 16):
I would be pretty much demanding that WN enact *some sort* of fee associated with checked baggage.

Honestly, do airline employees want to deal with even more upset customers? If WN adds checked bag fees, people will feel like that an airline they could always count on will have lied to and betrayed them. WN has aggressively been promoting the "low-fares, no hidden fees."

I would fly WN, if I could, but their nearest cities are all at least 3 hours away from me. I am unable to drive that distance. I have no choice but to fly the legacy carriers, which harass me with checked bag fees, don't even give me a simple snack, and charge me obscenely high fares.

These airlines adding fees and raising fares has got to stop. Honestly, why do so many people on here get so excited about higher fares and additional fees? Tell me, do YOU want to pay those higher fares and additional fees and get LESS service???? Whoever does seriously needs help.

My parents needed to go from the Midwest to the East Coast, and AA charged them nearly $800 r/t! And what do they get for that fare??? Diddly squat PLUS checked bag fees! These airlines are going to the level of pure insanity and it needs to end!

When I fly an airline, I am not paying for Greyhound. If my parents are going to pay $800 for a coach ticket, they should get FAR better service than Greyhound. On their flight, the F/As were rude and didn't even give them a simple beverage!

If these airlines want peoples' business, they need to earn it! Bone-level cost-cutting and nickel-and-diming are only going to be destructive in the long run. These greedy airlines should all be ashamed of themselves!


User currently offlinePITA333 From United States of America, joined Mar 2005, 391 posts, RR: 3
Reply 23, posted (5 years 7 months 1 week 1 day 7 hours ago) and read 5198 times:



Quoting Cmhsrq (Reply 2):
I find it convenient for me to never fly USAirways.

 checkmark  Just when I was starting to have a hard time justifying my decision to never fly them...

One has to wonder how Doug Parker makes cutbacks in his own personal expenditures....


User currently offlineTransIsland From Bahamas, joined Mar 2004, 2046 posts, RR: 9
Reply 24, posted (5 years 7 months 1 week 1 day 7 hours ago) and read 5167 times:



Quoting IliriBDL (Thread starter):
Wonder if the rest of airlines will follow

NK has been doing that for a while now. So even in the U.S., that's not a new concept.



I'm an aviation expert. I have Sky Juice for breakfast.
25 Wn700driver : Once again, I see Airways is at it again, leading the pack in the relentless pursuit of the bottom of the barrell. One wonders how much longer they re
26 MMEPHX : I guess it never occured to US to offer $5 off to check in the bag online for $20 and still charge $25 at the airport. That's a better incentive to ch
27 MSPNWA : Great. More nickel-and-diming from an airline.
28 Post contains links PlaneInsomniac : Finally, after years of waiting for somebody to move first, one courageous airline dares to take the insanity to its (il)logical conclusion. In the y
29 IliriBDL : Yeah, because you saw this coming months ahead of time. Customer checks online, adds the bag(s), pays for them and shows up at the airport, shows the
30 Apodino : Two things get me about this. 1. You still have to see an agent at the airport anyways, because they have to print the tags and supervise the taking o
31 COFanNYC : While it's a bit off-topic, in real terms, airfares have dropped significantly over the years. Small fare increases in 2009 don't even come close to
32 Greaser : Soon they'll be charging for "excessive" overcoats, jackets. Maybe jewelry...all that weight. Im sure the bathroom charge will come soon, especially
33 SSTsomeday : I agree - I would rather pay a little more for some semblance of service, peace of mind, and frankly, class; rather than fly with an airline who cons
34 Ikramerica : This could be seen as a discriminatory practice against the poor, who have limited or no access to the internet...
35 Legacytravel : I am so glad I do not fly them at all. I was going to fly them from LAS-ORD on a codeshare with UA. Guess that wont happen now. Mark in MKE
36 Gilesdavies : A good idea if you ask me, US Airways is supposed to be a Low Cost Carrier and this is exactly what many European airlines do. If you want to buy a se
37 Cubsrule : ...but US only acts like an LCC when it is convenient for them. Their fares are certainly not LCC-like.
38 Brilondon : I have to echo this comment. I wish they would fly from Canada. Is there a reason why they can't fly from say YHM or YXU instead of YYZ. Gee, this is
39 SPREE34 : Free internet at the public library. They have access.
40 SPREE34 : Other carriers have similar systems. I wish more people knew this. The carriers probably don't.
41 Cubsrule : ...but a lot of people (rich and poor alike) aren't just sitting around in the 24 hours before the flight.
42 Skyrat : No they don't. Also they do not make these fees, so taking it out on them is not the answer. Write complaints to the company, don't hassle those who
43 Ikramerica : That is called limited access. It would also require entering credit/banking/identification information into a public internet terminal, something I
44 Iloveboeing : I never said I would take it out on the employees. I know that they have no control over it. I was just making the point that customers are already u
45 Ca2ohhp : What people are losing sight of is the amount of CASH paid for the first bag charge and the amount of resources needed to accommodate the customers wh
46 PlaneInsomniac : Then how about factoring in the costs for transporting the passengers' bags into the original ticket price, which worked just beautifully for decades
47 Brilondon : I have never seen a homeless person on an airplane and I don't think that the vast majority of poor will be flying any time soon.
48 SSTsomeday : I agree. The bare-bones ticket price is unrealistic to a very large proportion of passengers and therefore false advertising, because most people wil
49 Ikramerica : Poor is not the equivalent of homeless. There are people I know who are looking at dropping their at home internet access because they can't afford i
50 Cubsrule : If cash is really the problem, why not implement a cash surcharge rather than a non-OCI surcharge?
51 Ca2ohhp : They would have when the initial first bag charge was rolled out, the only problem is they did not foresee the amount of cash being used as payment v
52 Ikramerica : Sounds like a reasonable solution. Usually, credit card agreements with merchants prohibit a credit card surcharge in the USA, but I don't think ther
53 Cubsrule : AFAIK, that's correct. ...so because they didn't roll out a cash surcharge at the beginning, it now needs to be a non-OCI surcharge. That makes zero
54 ScottB : Arguably, passengers voted with their pocketbooks against the gouge-them-if-you-can pricing policies of many legacy carriers. When you've been burned
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