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Viva Macau Schedule Changes To Sydney  
User currently offlineAD88 From United Kingdom, joined Apr 2009, 7 posts, RR: 0
Posted (4 years 11 months 3 weeks 3 days 15 hours ago) and read 3819 times:

Having seen on a few aviation forums and on Viva Macau's website that there are new flights schedules to Sydney (http://www.travelmole.com/stories/1136029.php?mpnlog=1), I am very confused. According to the new schedule posted on their website Thursday flights are still running:

http://www.flyvivamacau.com/en/book_...flight/timetable_SYD_0504_2510.php

(i am booked to fly on thursday 17th Sept). However if you look at their booking client then no thursday flights are for sale!

Can anoyone shed any light on this as I have not recieved an e-mail explaining if the flight is running or if I have/will be transfered to another day, even after sending four e-mails to various e-mail addresses of the airline! Has anyone else recieved any correspondence with a similar booking or does anyone know what is going on? I know its a long shot but I dont seem to be getting any answers......

An help would be much appreciated!

thanx

8 replies: All unread, jump to last
 
User currently offlineMax550 From United States of America, joined Nov 2007, 1138 posts, RR: 0
Reply 1, posted (4 years 11 months 3 weeks 3 days 15 hours ago) and read 3792 times:

http://www.aviationrecord.com/Search...va-Macau-trims-Sydney-service.aspx
According to this article they are just cutting Friday flights, maybe you can't book a Thursday flight because they had to put the people from the canceled flight on it, causing it to be full. Just a guess.


User currently offlineAD88 From United Kingdom, joined Apr 2009, 7 posts, RR: 0
Reply 2, posted (4 years 11 months 3 weeks 3 days 15 hours ago) and read 3754 times:

Thanks for the reply, but I think those days on the site you posted up are the days that the flight arrives in sydney as the flights leave Macau on mondays, weds, supposidly thurs and saturdays. All arriving the next day as shown here

http://www.flyvivamacau.com/en/book_...flight/timetable_SYD_0504_2510.php



Anyone else got any ideas or further information?


User currently offlineMax550 From United States of America, joined Nov 2007, 1138 posts, RR: 0
Reply 3, posted (4 years 11 months 3 weeks 3 days 14 hours ago) and read 3743 times:



Quoting AD88 (Reply 2):
I think those days on the site you posted up are the days that the flight arrives in sydney as the flights leave Macau on mondays, weds, supposidly thurs and saturdays. All arriving the next day as shown here

I thought about that after I posted, I hadn't thought about the length of the flight. Have you tried calling them? I would try to get in touch with them right away and find out what's going on.
Good luck, hopefully it will all work out for you.


User currently offlineAD88 From United Kingdom, joined Apr 2009, 7 posts, RR: 0
Reply 4, posted (4 years 11 months 3 weeks 3 days ago) and read 3449 times:

Bit of an update, Ive registered on Viva Macau's website and tried finding my booking using there search booking tool, however it does not seem to be able to find my booking even though i have recieved the confirmation e-mail with booking refrence etc. I have also not recieved a reply to any e-mails i have sent. What options are open to me/ has anyone got any further suggestions apart from calling them in sydney or macau as, the reservation/ call centres wont now be open to Monday and I dont really want to run up a large phone bill as ive only got a mobile phone, no land line! Moreover these are only sales hotlines.......

User currently offlineFly2YYZ From Canada, joined Jan 2006, 1029 posts, RR: 2
Reply 5, posted (4 years 11 months 3 weeks 1 day 10 hours ago) and read 3185 times:



Quoting AD88 (Reply 4):
I dont really want to run up a large phone bill as ive only got a mobile phone, no land line! Moreover these are only sales hotlines.......

To be honest with you, if you are unable to find any information through their website and cannot find the info through any other means... I think your best bet is to contact the airline... period! I mean unless there is some insider working at Viva Macau on here... I think calling them would help -- a lot! Buy a calling card, go to a pay phone and give them a ring!


User currently offlineAD88 From United Kingdom, joined Apr 2009, 7 posts, RR: 0
Reply 6, posted (4 years 11 months 3 weeks 1 hour ago) and read 2977 times:

Hi everyone thanks for the input, I recieved an e-mail from viva macau! This is there reply incase anyone else has a similar problem:

Dear Passenger,



Thank you for choosing Viva Macau as your prefer carrier!



We are sorry to inform you that the flight ZG9501/17 Sep 09 has been re-scheduled due to the Summer Schedule Adjustment.



We have re-scheduled your flight to 19 Sep 09, attached please find the new itinerary.



All the affected passengers could either apply for a full refund or re-schedule to another date without any charges.



We apologize for the inconveniences caused, and we sincerely ask for your kindly understanding and selection on one of the above options you prefer! Should you wish to reschedule to another date, please also advise us your preferred travel date.



Best regards,

Gloria Huang

Ticketing Office

Viva Macau
VIVA MACAU LTD
12/F, AIA Tower, No 251A-301, Avenida Comercial De Macau, Macau
(853) 2871-8883 ext 197



Seems to be a good result, didnt fancy paying £450 single with virgin  Smile


User currently offlineSurfandSnow From United States of America, joined Jan 2009, 2797 posts, RR: 30
Reply 7, posted (4 years 11 months 3 weeks ago) and read 2936 times:

So is Viva Macau a low-cost carrier? It seems as though the Macau Airport (MFM) only sees service from LCC's (Air Asia, Tiger Airways, etc.) and less prestigious network carriers such as Eva Air and Philippine Airlines. I can't see how a Korean or Japanese airline (KE or Japan Airlines come to mind) couldn't find a way to exploit Macau's tremendous tourism potential from their home markets...


Flying in the middle seat of coach is much better than not flying at all!
User currently offlineMashimaro1 From Australia, joined Dec 2007, 46 posts, RR: 0
Reply 8, posted (4 years 11 months 3 weeks ago) and read 2929 times:



Quoting SurfandSnow (Reply 7):
less prestigious network carriers such as Eva Air and Philippine Airlines. I can't see how a Korean or Japanese airline (KE or Japan Airlines come to mind) couldn't find a way to exploit Macau's tremendous tourism potential from their home markets...

Harsh words there! Less prestigious? I think that's a bit superficial but each to their own. Most of passengers flying on Eva are transiting on flights from mainland China to Taiwan due to the restrictions in flights flying between Taiwan and mainland China directly.

Although with the recent easing of these restrictions it will be interesting to see if the importance of Taiwan-Macau and Hong Kong (to a lesser extent) wanes.


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