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UA Matches US Baggage Fee Plan($5 More At Airport)  
User currently offlinePNQIAD From India, joined May 2006, 586 posts, RR: 0
Posted (5 years 2 months 2 weeks 2 days 9 hours ago) and read 3623 times:

http://www.msnbc.msn.com/id/30752599/

Quote:

United Airlines is adding an extra $5 charge for travelers who pay their baggage fee at the airport instead of online.

The move matches a change announced by US Airways last month.

Travelers have generally paid $15 to check their first bag on United and $25 for the second bag. But for tickets bought after Thursday for travel beginning June 10, they'll pay $5 more to settle those charges at the airport rather than on United's Web site.


Way to compete UA....   

[Edited 2009-05-15 06:56:02]

45 replies: All unread, showing first 25:
 
User currently offlineKhobar From United States of America, joined Mar 2006, 2379 posts, RR: 4
Reply 1, posted (5 years 2 months 2 weeks 2 days 9 hours ago) and read 3609 times:

They'll soon be wondering why their passenger numbers keep going down, like US.

Who knows, maybe they'll try charging for soft drinks next. After all, that's what passengers are demanding. LMAO.


User currently offlineIliriBDL From Germany, joined May 2007, 1205 posts, RR: 14
Reply 2, posted (5 years 2 months 2 weeks 2 days 7 hours ago) and read 3511 times:



Quoting Khobar (Reply 1):
They'll soon be wondering why their passenger numbers keep going down, like US.

Number have gone down at every major airline, and the baggage charges are not the cause.



Anyways, good thing by UA aligning to their sister airline US. lol



delta.com
User currently offlineOlympic472 From United States of America, joined Jun 2008, 456 posts, RR: 0
Reply 3, posted (5 years 2 months 2 weeks 2 days 7 hours ago) and read 3490 times:



Quoting Khobar (Reply 1):
- - - maybe they'll try charging for soft drinks next.

Yes, it will come. They already dropped the snack thing in coach. Snacks went from peanuts to pretzel to some form of salted fried starch sticks!

What irks is when you buy an alcohol beverage, they do not even hand you a bag of nuts or chips  banghead 

The airlines current business model for coach class is the Greyhound bus system  crazy 



Civil Aviation has a "Need for Speed"!
User currently offlineLegacytravel From United States of America, joined Aug 2005, 1067 posts, RR: 2
Reply 4, posted (5 years 2 months 2 weeks 2 days 7 hours ago) and read 3471 times:

I have been a huge UA backer. I have always had good flights with professional staff. I have had enough of this extra fees. I will no longer use UA personally or book clients with them unless I am asked to do so specifically.


Mark in MKE



I love the smell of Jet fuel in the Morning
User currently offlineERJ170 From United States of America, joined Apr 2004, 6756 posts, RR: 17
Reply 5, posted (5 years 2 months 2 weeks 2 days 6 hours ago) and read 3413 times:

How assinine can these airlines get? Why would anyone follow the lead of US? They are absolutely horrible.

I am now for foreign airlines being allowed to fly routes within the US. I would LOVE to see SQ or Emirates or BA offering flights in the US. Maybe that will make the US Airlines get a clue and stop acting like money grubbing misers..

Whatever the issue is, what the airlines are doing is NOT going to help.. regardless what they say.. None have made a profit from the additional fees. For however many millions/billions they made from the fees, they have lost 5 to 10x more from passengers deciding they have had enough.

I think now is the time for the rail system to take a shot. See if they can raise capital like airlines do. Buy new trains. Add new frequencies. Start new routes. Do something..

I'm just disheartened..



Aiming High and going far..
User currently offlineKYAir From United States of America, joined Jan 2004, 362 posts, RR: 3
Reply 6, posted (5 years 2 months 2 weeks 2 days 6 hours ago) and read 3370 times:

You are still paying less for your ticket (adjusted for inflation) than pre-deregulation, folks.

I think extra fees suck too, quite honestly, but I see why the airlines are doing it. In spite of what some a.netters think, airlines are in business to give a (somewhat) satisfactory return to their investors. (I almost typed "make money", but couldn't stop laughing long enough to do that!) They will never return to the glory days of the 50's and 60's. Sorry.



Don't cry because it's over, smile because it happened - Dr. Seuss
User currently offlineKhobar From United States of America, joined Mar 2006, 2379 posts, RR: 4
Reply 7, posted (5 years 2 months 2 weeks 2 days 6 hours ago) and read 3360 times:



Quoting IliriBDL (Reply 2):
Number have gone down at every major airline, and the baggage charges are not the cause.

It's not the specific cause, but it is part of the larger cause.


User currently offlinePellegrine From United States of America, joined Mar 2007, 2362 posts, RR: 8
Reply 8, posted (5 years 2 months 2 weeks 2 days 5 hours ago) and read 3295 times:



Quoting PNQIAD (Thread starter):
Quote:

United Airlines is adding an extra $5 charge for travelers who pay their baggage fee at the airport instead of online.

The move matches a change announced by US Airways last month.

Travelers have generally paid $15 to check their first bag on United and $25 for the second bag. But for tickets bought after Thursday for travel beginning June 10, they'll pay $5 more to settle those charges at the airport rather than on United's Web site.

Ew. Dis---gus---ting.

How very Ryanair of them. Apparantly they don't know how to pay their own employees, therefore I guess we have to do it for them (by paying extra for the 'service' of a human swiping our credit card).

Quoting KYAir (Reply 6):
You are still paying less for your ticket (adjusted for inflation) than pre-deregulation, folks.

Then charge more than the ticket costs, make a profit, and stop nickel and diming.



oh boy!!!
User currently offlineYellowtail From United States of America, joined Jun 2005, 6050 posts, RR: 2
Reply 9, posted (5 years 2 months 2 weeks 2 days 4 hours ago) and read 3278 times:



Quoting Pellegrine (Reply 8):
Then charge more than the ticket costs, make a profit, and stop nickel and diming.

I would gladly pay $50 extra just so I wouldn't have to worry about extra bag fees etc. Me I just want to show up and get on the plane without having to check websites every month to see new charging policies.



When in doubt, hold on to your altitude. No-one has ever collided with the sky.
User currently offlineKYAir From United States of America, joined Jan 2004, 362 posts, RR: 3
Reply 10, posted (5 years 2 months 2 weeks 2 days 4 hours ago) and read 3261 times:



Quoting Yellowtail (Reply 9):


Quoting Pellegrine (Reply 8):
Then charge more than the ticket costs, make a profit, and stop nickel and diming.

I would gladly pay $50 extra just so I wouldn't have to worry about extra bag fees etc. Me I just want to show up and get on the plane without having to check websites every month to see new charging policies.

You are willing to pay $50 to avoid a $25 fee.

Got it.



Don't cry because it's over, smile because it happened - Dr. Seuss
User currently offlinePellegrine From United States of America, joined Mar 2007, 2362 posts, RR: 8
Reply 11, posted (5 years 2 months 2 weeks 2 days 4 hours ago) and read 3247 times:



Quoting KYAir (Reply 10):
You are willing to pay $50 to avoid a $25 fee.

Got it.

In essence though, this is what business is all about. Charge more for things that provide convenience and save time. Charge more BY providing a convenience that your customers appreciate. Only businesses don't have big signs saying "Hey if you did this yourself it would take 4 times as long but save you $40."



oh boy!!!
User currently offlineSkyrat From United States of America, joined Mar 2007, 173 posts, RR: 0
Reply 12, posted (5 years 2 months 2 weeks 2 days ago) and read 3131 times:



Quoting Legacytravel (Reply 4):
I will no longer use UA personally or book clients with them unless I am asked to do so specifically

I'm sure the other airlines will follow soon. Monkey see Monkey do.



flown:146,a319,a320,717,722,733,735,738,744,752,763,772,crj2,crj7,crj9,dc9,dc10,e135,e145,e170,e175,frj,md80
User currently offlineAWACSooner From United States of America, joined Jan 2008, 1882 posts, RR: 1
Reply 13, posted (5 years 2 months 2 weeks 2 days ago) and read 3107 times:

My UA trip from OKC-LAS when I get back from my deployment will now probably be my last...this is getting effing ridiculous. If it weren't for the people impacted, I wish that these legacy airlines that nickel and dime you to death would just go under and stop this stupidity!

User currently offlineIliriBDL From Germany, joined May 2007, 1205 posts, RR: 14
Reply 14, posted (5 years 2 months 2 weeks 1 day 23 hours ago) and read 3068 times:



Quoting Yellowtail (Reply 9):
I would gladly pay $50 extra just so I wouldn't have to worry about extra bag fees etc.

I don't think the passengers that carry-on would agree with that. Plus you're getting a better deal by checking 1 bag for 15 online or 20 at the airport. Also if you're a frequent flier you should already be on a silver level or higher you won't even see the charges.

Quoting Khobar (Reply 7):
It's not the specific cause, but it is part of the larger cause.

No it's not, the economy is to be blamed 100% for the lower loads seen across the airline industry. Also the fares have been at the lowest prices seen in years, which has been reported from different medias, so certainly the price is not the cause, and neither are the bag charges.



delta.com
User currently offlineN505FX From United States of America, joined Aug 2008, 263 posts, RR: 0
Reply 15, posted (5 years 2 months 2 weeks 1 day 22 hours ago) and read 3013 times:



Quoting Olympic472 (Reply 3):
The airlines current business model for coach class is the Greyhound bus system

Passengers current mind set it to pay Greyhound bus prices.


User currently offlineN505FX From United States of America, joined Aug 2008, 263 posts, RR: 0
Reply 16, posted (5 years 2 months 2 weeks 1 day 22 hours ago) and read 3012 times:



Quoting Skyrat (Reply 12):
I'm sure the other airlines will follow soon. Monkey see Monkey do.

They will, and everyone will quiet down...just like when bag fees were first introduced. I for one don't care, because I either carry on a logical amount of baggage, or stick with one airline for travel, earn status by being loyal and have these fees waived.


User currently offlineIliriBDL From Germany, joined May 2007, 1205 posts, RR: 14
Reply 17, posted (5 years 2 months 2 weeks 1 day 21 hours ago) and read 2999 times:



Quoting N505FX (Reply 15):
Passengers current mind set it to pay Greyhound bus prices.

You would be amazed at the number of passengers which say they'll never fly this airline again after learning about the baggage charges and then weeks later return right back to use the same airline, for one simple fact...they got the price they wanted for the ticket.



delta.com
User currently offlineN505FX From United States of America, joined Aug 2008, 263 posts, RR: 0
Reply 18, posted (5 years 2 months 2 weeks 1 day 21 hours ago) and read 2993 times:



Quoting IliriBDL (Reply 17):
You would be amazed at the number of passengers which say they'll never fly this airline again after learning about the baggage charges and then weeks later return right back to use the same airline, for one simple fact...they got the price they wanted for the ticket.

Yep, as much as people here on airliners want to think they represent the flying purchasing public in general, they don't. Most people in the back of the bus care about 1 thing only, their loyalty is to their wallet, so why should the airlines give them anything more than a seat and transport? Giving them more won't bring them back, and giving them less at a low price won't drive them away!


User currently offlineAWACSooner From United States of America, joined Jan 2008, 1882 posts, RR: 1
Reply 19, posted (5 years 2 months 2 weeks 1 day 21 hours ago) and read 2953 times:



Quoting IliriBDL (Reply 17):
You would be amazed at the number of passengers which say they'll never fly this airline again after learning about the baggage charges and then weeks later return right back to use the same airline, for one simple fact...they got the price they wanted for the ticket.

Well, my boycott of US hasn't let up so far since they started all this BS. Over 1 year and counting!


User currently offlineKhobar From United States of America, joined Mar 2006, 2379 posts, RR: 4
Reply 20, posted (5 years 2 months 2 weeks 1 day 21 hours ago) and read 2946 times:



Quoting N505FX (Reply 18):
Yep, as much as people here on airliners want to think they represent the flying purchasing public in general, they don't. Most people in the back of the bus care about 1 thing only, their loyalty is to their wallet,

That's a myth created by the airlines (via supposed surveys) as an excuse to axe service. It becomes true when the difference in fares is significant, but it's not true when the difference is minimal (as it often is). One indication of this is that airlines that charge higher fares are just as full if not more full than the supposed bargain basement airlines. Obviously the flying public does NOT fly based on cost alone. Another indication of this is what happened when USAir tried to charge for soft drinks. They lost business and had to abandon the plan. Of course they are still bleeding passengers, and only time will tell if they finally wise up and get a clue as to why.

Airlines have been trying to compete solely on price for a long time now, and look where it's gotten them - right smack into the ground. They've taken all the "frills" and now charge nickel and dime fees for everything, and where are they? Smack in the ground worse than where they were before all the 'cost cutting' measures. Meanwhile in Europe, airlines don't seem to be suffering quite as bad even though their economies are as effed up as ours. Hmmm, is there a lesson to be learned here? Maybe.


User currently offlineFrmrCAPCADET From United States of America, joined May 2008, 1710 posts, RR: 1
Reply 21, posted (5 years 2 months 2 weeks 1 day 20 hours ago) and read 2904 times:



Quoting KYAir (Reply 10):
You are willing to pay $50 to avoid a $25 fee.

Got it.

Flying at one time was a pleasure, 35 inch pitch, and employees who saw you as customers. Now you are the enemy, FAs understandably are counting years to retirement like a prison sentence. If you did choose to have all carryon (as I do), there was no 'fight', to put it in a bin (I lost on my last flight, and FAs were not at all helpful). Those few/several hours on the plane WERE something to look forward to.

Quoting IliriBDL (Reply 17):
You would be amazed at the number of passengers which say they'll never fly this airline again after learning about the baggage charges and then weeks later return right back to use the same airline, for one simple fact...they got the price they wanted for the ticket.

I am retired, and like to do two or three vacations a year involving internation travel often. I am aware that I need to expect to be abused and misused when I take a flight, and need to pretend to be happy about it all. So now unless I really am motivated to go somewhere I just don't. My acreage, large home, extended family, world class things in my part of the Pacific Northwest are such that I can do a lot just staying closer to home.

And yes, I would be willing to pay about 15% more more that extra pitch (no one sells it that way), and another $50 for amenities and assurance that I do not have to fight (actually I don't fight) to have a space to put my medium size carry on in a bin, and my meds, netbook, mags et al in a small bag which shares space with my feet).



Buffet: the airline business...has eaten up capital...like..no other (business)
User currently offlineN505FX From United States of America, joined Aug 2008, 263 posts, RR: 0
Reply 22, posted (5 years 2 months 2 weeks 1 day 9 hours ago) and read 2793 times:



Quoting FrmrCAPCADET (Reply 21):
And yes, I would be willing to pay about 15% more more that extra pitch (no one sells it that way),

United Economy Plus is the product that meets this very request.


User currently offlineN505FX From United States of America, joined Aug 2008, 263 posts, RR: 0
Reply 23, posted (5 years 2 months 2 weeks 1 day 8 hours ago) and read 2788 times:



Quoting Khobar (Reply 20):
Meanwhile in Europe, airlines don't seem to be suffering quite as bad even though their economies are as effed up as ours.

The unbundling of services was started in Europe - not here in the U.S. Additionally, comparing the European model to the U.S. Model is nearly impossible - the markets are totally different, the realities for the carriers are completely different.

I can show you study after study that refutes your claim, I have 2 at hand, one published by Expedia and another by a consulting firm - you are flat out wrong - price is the MAIN (not only) determining factor for the back of the bus, leisure passenger - and why cater to someone who is going to leave you for a $1 or 2, the ROI isn't there.


User currently offlineIliriBDL From Germany, joined May 2007, 1205 posts, RR: 14
Reply 24, posted (5 years 2 months 2 weeks 1 day 8 hours ago) and read 2771 times:



Quoting AWACSooner (Reply 19):
Well, my boycott of US hasn't let up so far since they started all this BS. Over 1 year and counting!

Good for you.  Smile

Quoting Khobar (Reply 20):
Obviously the flying public does NOT fly based on cost alone.

Majority of them do, based on the cost + the day they really want to fly on, unless you're middle class and higher and then you can choose between different airlines and their services and at that point you could even go for the intl airlines like LH, BA, SQ, etc.

Quoting FrmrCAPCADET (Reply 21):
I am retired, and like to do two or three vacations a year involving internation travel often. I am aware that I need to expect to be abused and misused when I take a flight, and need to pretend to be happy about it all. So now unless I really am motivated to go somewhere I just don't. My acreage, large home, extended family, world class things in my part of the Pacific Northwest are such that I can do a lot just staying closer to home.



Quoting N505FX (Reply 22):
United Economy Plus is the product that meets this very request.

Exactly, pay the extra price and you'll get better service there.



delta.com
25 AirNZ : I always love the responses that blame the passengers. Who sets the price in the first place for those passengers to choose? Absolute rubbish, and ma
26 LJ : In Europe only low cost airlnes have these practises. Not legacy airlines. Personally I feel fortunate to live in Europe as I still have the choice t
27 TWA902fly : Even though its a very direct slap in the face to be charged stuff like this... look at the ticket prices compared to what they were say 2 years ago..
28 LDIkaros : Yes, and why would I pay more if I get exactly that - Greyhound bus service? On one side I can understand the airlines. They typically compete based
29 Yellowtail : No, I am willing to pay $50 just to not have to deal with it..just raise the tciket price and go back to the way to was pre 9/11 $15 First bag $25 se
30 FrmrCAPCADET : I have understood that Economy Plus from United is ONLY available for full Y fares. But I will do some checking. From an economics point of view a 10%
31 SA7700 : Read up on "price elasticity of demand". Rgds SA7700
32 Mattnrsa : Because a plane will save you several days of travel time. In that case you should focus your travel on one airline/alliance. You'll become an elite
33 Boston92 : E+ is available for free for all UA elites (3P and up). It is NOT available for free for Star Gold or Fully Y (it once was). Star Gold, Full Y, and e
34 Dreamflight767 : Funny. They add all these fees and still loose millions. And millions more and more every quarter.
35 Mattnrsa : The losses would be worse without the fees. This economy is a killer.
36 Boston92 : Just like every other major carrier in the US, Southwest included.
37 N505FX : Prove it! I can easily point you to the key criteria for searching and selecting a flight...it is price. So dont start at me with your "rubbish" comm
38 N505FX : TRUE- the load factors are relatively static, but the incremental revenue generated from these programs is pretty sizeable....so it isn't drivng peop
39 United1 : CO tried that prior to adding a fee to check the first bag, almost immediately they began loosing market share and were forced to roll-back the fare
40 HAMAD : LoL true, i was one. in 2000 i flew united for the first time add the combination of a mainainance delay, lost baggage a very rude specific flight at
41 Dallasnewark : Congratulations UA . In the immortal words of Tyler Durden, "You're one step closer to hitting the bottom"
42 TheCommodore : Sounds to me like most of the USA airlines are a bit like the American car companies, no matter what they seem to do they still make massive losses ye
43 SKORD : Service!! Have you ever heard of Ryanair?? However, i believe that everyone has made some valid points. There was a thread about US doing this, but i
44 DLDTW1962 : Well, here we go again. More oversize bags in the overhead bins in the cabin. When are they going to learn. They are creating a major problem and poss
45 Boston92 : CO does not have free baggage.
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