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AC Responsible For Minor Luggage Damage...  
User currently offlineCB97 From Canada, joined Mar 2008, 90 posts, RR: 0
Posted (5 years 4 months 1 week 15 hours ago) and read 1700 times:

Saw this on CBC yesterday, someone in Canada took AC to court because they had a sign saying they wern't liable for routine wear and tear on luggage, and won! AC have 45 days to appeal, should be interesting since I think that policy applies to just about every airline on the planet...

Full story

http://www.cbc.ca/canada/story/2009/05/16/air-canada-luggage.html

3 replies: All unread, jump to last
 
User currently offlineScrubbsYWG From Canada, joined Mar 2007, 1495 posts, RR: 0
Reply 1, posted (5 years 4 months 1 week 15 hours ago) and read 1687 times:

he didn't actually take them to court, but the canadian transport agency...

an apparently this isnt the first time this guy(who is a math genius and professor at my alma mater) has fought against an airline or so i heard on the radio.


User currently offlineCopter808 From United States of America, joined Dec 2000, 1089 posts, RR: 1
Reply 2, posted (5 years 4 months 1 week 14 hours ago) and read 1612 times:

It appears all he won was to have the sign and policy changed. I didn't see anywhere where it said anything about HIS luggage being damaged or delayed.

I also find it difficult to understand how CTA can tell the airlines they have to cover "fair wear and tear." Should the carrier have to pay because your "expensive" $5 suitcase didn't stand up to the job? I've seen thousansd of cheap luggage that won't withstand even normal handling!

There needs to be some level of "normal" established.


User currently offlineCB97 From Canada, joined Mar 2008, 90 posts, RR: 0
Reply 3, posted (5 years 4 months 1 week 14 hours ago) and read 1574 times:

You're right, it was the CTA, that's what I get for posting before my second cup of coffee!

According to another article I read, the professor took Continental to court and sued them when they canceled a flight out of Halifax and he missed a conference. He recieved $6000 from that lawsuit, which settled out of court. This other article also mentions a lawsuit against SkyWest, although it gives no details...

Full story

http://cnews.canoe.ca/CNEWS/Canada/2009/05/16/9481461-cp.html


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