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QF To Charge People For Exit Row Seats  
User currently offlineTrent1000 From Japan, joined Jan 2007, 553 posts, RR: 2
Posted (5 years 2 months 6 days 23 hours ago) and read 7920 times:

feeling tall? The article doesn't say how tall, but if you measure up to QF's height chart and want an exit row, get ready to pay an extra AUD$160 for long haul and $80 for Asian/short haul routes.

http://www.news.com.au/travel/story/0,28318,25539271-5014090,00.html

too fat, too tall... what next?

34 replies: All unread, showing first 25:
 
User currently offlineEnginebird From United States of America, joined May 2007, 341 posts, RR: 0
Reply 1, posted (5 years 2 months 6 days 23 hours ago) and read 7905 times:

I hope QF (and other airlines that follow the same route) goes to hell for this. Give tall pax a little break, now that most airlines have been reducing seat pitch and frequently also seat width for years.

User currently offlineStitch From United States of America, joined Jul 2005, 30613 posts, RR: 84
Reply 2, posted (5 years 2 months 6 days 23 hours ago) and read 7895 times:
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Based on my read of the article, QF are not charging extra based on size, they are charging extra for the Exit Row like NW (and perhaps a few others) now do. The article just assumes only tall people select the Exit Row for the extra legroom.

Interesting to see that the non-US carriers, now facing losses in the hundreds of millions and billions that the US carriers have been slogging through for almost a decade now, are starting to adopt the same practices and fees that the US carriers have been pilloried for because they know it works to bring in cash based on the US carrier's experiences.

[Edited 2009-05-25 15:51:42]

User currently offlineAnstar From United Kingdom, joined Nov 2003, 5174 posts, RR: 6
Reply 3, posted (5 years 2 months 6 days 23 hours ago) and read 7825 times:

Thread title is misleading.

They are offering exit rows for an addiotnal $160 for long haul routes. Available to anyone meeting the safety requirements.

Similar to what VS, SQ, UA etc all do.


User currently offlineBMI727 From United States of America, joined Feb 2009, 15719 posts, RR: 26
Reply 4, posted (5 years 2 months 6 days 23 hours ago) and read 7817 times:

I am assuming that short people have to pay for the exit row too. That said, I am not sure how I feel about charging (or holding for FF) for the exit row. It seems like it is a product that only certain people can buy and is somewhat unfair in that respect. Plus, it could lead to less than ideal people sitting in the exit row, and I could see how a FA may be a bit hesitant to boot a subpar exit row occupant if they knew that they had paid extra for the seat. Quite frankly, I'd like to see all of the exit rows held until check in and then let the airline hand pick the occupants based on ability and need, which are often one in the same anyway. Of course, this would benefit me since I'm about 6'4.  Smile


Why do Aerospace Engineering students have to turn things in on time?
User currently offlineEghansen From , joined Dec 1969, posts, RR:
Reply 5, posted (5 years 2 months 6 days 22 hours ago) and read 7746 times:



Quoting Anstar (Reply 3):
Similar to what VS, SQ, UA etc all do.

Do they also charge extra for the seats on 747s that have a door in front of them and thus lots of space? On United 747s, I believe it is around row 33/35 and 45/46. They are not exit rows per say because there is no exit next to the seat, just in front of it.

I don't think they are particularly good seats because people congregate in front of them to wait for the lavatory. I certainly would not pay extra for them.


User currently offlineSilentbob From United States of America, joined Aug 2006, 2053 posts, RR: 1
Reply 6, posted (5 years 2 months 6 days 22 hours ago) and read 7729 times:

Airlines are walking a very fine line charging people for exit row seating. If they do not meet criteria for that seating, it causes a huge problem for the crew.

User currently offlineAllrite From Australia, joined Aug 2007, 2009 posts, RR: 4
Reply 7, posted (5 years 2 months 6 days 22 hours ago) and read 7690 times:



Quoting Silentbob (Reply 6):
Airlines are walking a very fine line charging people for exit row seating. If they do not meet criteria for that seating, it causes a huge problem for the crew.

I'm sure that during the booking process prior to payment that the passengers will be told about the requirements for sitting in the exit row seats. If the passengers ignore this and pay, well, it's their fault.



Applying insanity to normality
User currently offlineBrons2 From United States of America, joined Sep 2001, 3007 posts, RR: 4
Reply 8, posted (5 years 2 months 6 days 22 hours ago) and read 7675 times:

I am 6'7", I would probably pay the AUD $160 if I was doing LAX-SYD or SYD-LAX. If it's a deterrent from other pax getting the exit rows that don't need the space, I am for it.


Firings, if well done, are good for employee morale.
User currently offlineANstar From United Kingdom, joined Nov 2003, 5174 posts, RR: 6
Reply 9, posted (5 years 2 months 6 days 22 hours ago) and read 7657 times:



Quoting Silentbob (Reply 6):
If they do not meet criteria for that seating, it causes a huge problem for the crew.

Surely the ground crew would pick up on this before pax boarded. There would also be a disclaimer at the booking stage.


User currently offlineFuturePilot16 From United States of America, joined Mar 2007, 2035 posts, RR: 0
Reply 10, posted (5 years 2 months 6 days 22 hours ago) and read 7644 times:

Yet they refuse to charge fat people for taking up too many seats. I have never had an exit row seat, although I would love to have one because i'm 6'6, but the seat is always taken. I know I might recieve heat for this but I think that I should be able to be accomodated in the exit seat whenever I fly (even if I have to pay). I understand that airlines treat their frequent flyer customers better than others, but a person who is 5'7 will not be any less comfortable in a normal seat, whereas my knee would be touching the seat tray. lol


"The brave don't live forever, but the cautious don't live at all."
User currently offlineTradewinds From Japan, joined Jun 2008, 88 posts, RR: 0
Reply 11, posted (5 years 2 months 6 days 18 hours ago) and read 7410 times:



Quoting BMI727 (Reply 4):
Quite frankly, I'd like to see all of the exit rows held until check in and then let the airline hand pick the occupants based on ability and need, which are often one in the same anyway. Of course, this would benefit me since I'm about 6'4.

Hear, hear! (I'm 6'7").  Wink



Tradewinds
User currently offlineDJMEL From Australia, joined Oct 2008, 140 posts, RR: 0
Reply 12, posted (5 years 2 months 6 days 17 hours ago) and read 7365 times:

Virgin Blue offer this Service as the Blue Zone it is offered on the following aircraft:

Embraer 170 - Not Available
Embraer 190 - Row 12 A/C/D/F
Boeing 737-700 - Row 12 A/B/C/D/E/F
Boeing 737-800 - Row 14 A/B/C/D/E/F
Row 15 A/B/C/D/E/F

For a short flight - Less than 90 minutes - $25
For flights 90 - 180 minutes - $35
More than 180 minutes or with booked with a onnecting flight - $45

If Guests do not book the Blue Zone, these seats (a minimum of 2 in each set of 3 across the row) HAVE TO BE FILLED OR THE AIRCRAFT CAN NOT TAKE OFF (It is a Civil Aviation Requirement), these are offered to guests at the point of check-in FREE OF CHARGE, I usually offer them to tall people from 5'9 onwards, Gold and Silver Members and those on a full Y class fare and Flexible Fares then the general travelling public, sometimes these seats are still not filled when check-in has a few minutes to close and there are not many guests left to check-in, the Gate staff will do an annoucement within the specific gate lounge area

The Question is asked at Check-in are you fit and able to assist the Cabin Crew in the unlikely event of an emergency with a door weighing 20kgs.

If someone has booked the Blue Zone and a not capable of sitting there then they are credited the cost of Blue Zone to use on a future Virgin Blue/Pacific Blue flight.

Good Luck to Qantas if they want to start charging at point of check-in (what happens if nobody wants to pay for them is the aircraft going to sit on the ground not going anywhere!!!!)


User currently offlineANstar From United Kingdom, joined Nov 2003, 5174 posts, RR: 6
Reply 13, posted (5 years 2 months 6 days 17 hours ago) and read 7346 times:



Quoting DJMEL (Reply 12):
Boeing 737-800 - Row 14 A/B/C/D/E/F

It is only row 15 ABCDEF on the 737-800 due to no recline in row 14.


User currently offlineAntonovman From United Kingdom, joined Mar 2001, 720 posts, RR: 1
Reply 14, posted (5 years 2 months 6 days 17 hours ago) and read 7274 times:



Quoting Eghansen (Reply 5):
Do they also charge extra for the seats on 747s that have a door in front of them and thus lots of space? On United 747s, I believe it is around row 33/35 and 45/46. They are not exit rows per say because there is no exit next to the seat, just in front of it.

They are exit rows, they are Emergency Exits


User currently offlineBabybus From , joined Dec 1969, posts, RR:
Reply 15, posted (5 years 2 months 6 days 17 hours ago) and read 7246 times:

I don't think charging tall people for exit rows would be allowed in the UK under descrimination laws.

A nominal charge of 20 pounds return wouldn't hurt though as long as it was available to anyone, and not just tall people.


User currently offlineANstar From United Kingdom, joined Nov 2003, 5174 posts, RR: 6
Reply 16, posted (5 years 2 months 6 days 16 hours ago) and read 7167 times:



Quoting Babybus (Reply 15):
I don't think charging tall people for exit rows would be allowed in the UK under descrimination laws



Quoting Babybus (Reply 15):
A nominal charge of 20 pounds return wouldn't hurt though as long as it was available to anyone, and not just tall people.

QF are offering these seats to everyone.... it is just that the thread title is misleading.

In the UK I'm sure you can buy exit seats witht he charter carriers etc... so it is not really any different.


User currently offlineVHTJE From United Kingdom, joined Jan 2009, 366 posts, RR: 0
Reply 17, posted (5 years 2 months 6 days 12 hours ago) and read 6263 times:
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There is a far better written, less sensationalist article on this subject here.

This article does not imply that only tall people are eligible for the exit row.

But this does beg one question: does anyone know if this applies just in economy, or does it apply in Business class as well? (e.g. row 16 upstairs on a 747-438)


User currently offlineVHSMM From Australia, joined Jul 2008, 132 posts, RR: 0
Reply 18, posted (5 years 2 months 6 days 12 hours ago) and read 6090 times:

I guess with Joyce at the helm, this will be the first of many "customer improvements" whereby extra charges are levied for currently free services.

What is next pay for checked baggage?



Flown: 727,737,747,757,767,777,DC9,DC10,A300,A319,20,21,A330,A340,A380,CRJ-200,BAe146,AVRO100,Saab340B,MD82,F100,Dash8
User currently offlineKappel From Suriname, joined Jul 2005, 3533 posts, RR: 17
Reply 19, posted (5 years 2 months 6 days 11 hours ago) and read 5936 times:



Quoting VHTJE (Reply 17):
But this does beg one question: does anyone know if this applies just in economy, or does it apply in Business class as well? (e.g. row 16 upstairs on a 747-438)

The article you linked to specifically says economy. No mention of business class.

What I find interesting is that even frequent flyers have to pay for these seats. At KL for example, elite members get the seats for free.



L1011,733,734,73G,738,743,744,752,763,772,77W,DC855,DC863,DC930,DC950,MD11,MD88,306,319,320,321,343,346,ARJ85,CR7,E195
User currently offlineOA260 From Ireland, joined Nov 2006, 26854 posts, RR: 58
Reply 20, posted (5 years 2 months 6 days 10 hours ago) and read 5800 times:



Quoting Anstar (Reply 3):
They are offering exit rows for an addiotnal $160 for long haul routes. Available to anyone meeting the safety requirements.

I think its a great idea . If you want to guarantee the exit row then AUD$160 for a 12 hour+ flight is good value IMHO.


User currently offlineBMI727 From United States of America, joined Feb 2009, 15719 posts, RR: 26
Reply 21, posted (5 years 2 months 6 days 10 hours ago) and read 5637 times:



Quoting DJMEL (Reply 12):
HAVE TO BE FILLED OR THE AIRCRAFT CAN NOT TAKE OFF (It is a Civil Aviation Requirement),

Do other nations have similar rules? I was on a FlyBaboo flight recently and one of the exit row seats was empty. I asked the FA if she needed someone to fill the seat (she had already swapped one exit row occupant) and she didn't really understand what I meant so I dropped it.

Quoting OA260 (Reply 20):
If you want to guarantee the exit row then AUD$160 for a 12 hour+ flight is good value IMHO.

Yes, but I would be concerned that the FAs may be less likely to move someone who doesn't belong if they knew the passenger paid for it and were likely to put up a fight.

Quoting Allrite (Reply 7):
I'm sure that during the booking process prior to payment that the passengers will be told about the requirements for sitting in the exit row seats. If the passengers ignore this and pay, well, it's their fault.

I'm sure the airline will make it pretty clear. I doubt that will stop a stupid pax from booking the seat and complaining loudly when they are moved.

Not to hijack the thread but I have a quick question. I have a flight coming up on a DL Connection ERJ-145 and I have the choice of a seat on the 1 side further towards the rear, or the 2 side aisle in the exit row. (12B I think) Anyway, which would you choose? As of now I have the exit row selected, but I can change.



Why do Aerospace Engineering students have to turn things in on time?
User currently offlineTn486 From Australia, joined Jul 2008, 916 posts, RR: 2
Reply 22, posted (5 years 2 months 6 days 9 hours ago) and read 5512 times:

I think we all know that airlines are looking to max revenue, and QF is no different, hence this new policy of charging for exit rows, irrespective of whether you are short, tall or somewhere in between. QF, as a "legacy" airline has felt a need to "tweek" its business model in these are harsh economic times, and , IMHO, has survival in mind when doing so. JOYCE most certainly does not have his head in the sand.


remember the t shirt "I own an airline"on the front - "qantas" on the back
User currently offlineBrilondon From Canada, joined Aug 2005, 4133 posts, RR: 1
Reply 23, posted (5 years 2 months 6 days 9 hours ago) and read 5454 times:



Quoting BMI727 (Reply 4):
It seems like it is a product that only certain people can buy and is somewhat unfair in that respect.



Quoting BMI727 (Reply 4):
I'd like to see all of the exit rows held until check in and then let the airline hand pick the occupants based on ability and need, which are often one in the same anyway. Of course, this would benefit me since I'm about 6'4.

Welcome to the new era of air travel.

Quoting Brons2 (Reply 8):
If it's a deterrent from other pax getting the exit rows that don't need the space, I am for it.

Who says the person who occupies the exit row doesn't need the space. Everybody would need the space since most airlines use the industry standard 31" of pitch, which I find cramped and I am a small 6'2". The exceptions being small children and short tiny people.

If you need ore room why don't you shell out for business or first class?



Rush for ever; Yankees all the way!!
User currently offlineEghansen From , joined Dec 1969, posts, RR:
Reply 24, posted (5 years 2 months 6 days 6 hours ago) and read 5043 times:



Quoting Antonovman (Reply 14):
They are exit rows, they are Emergency Exits

What I mean is that on narrowbodies, the person sitting in the exit row must be ambulatory and strong enough to open the overwing exit door and lift it out of its hole in the fuselage. Thus there is a requirement that you can't be old, handicapped or a child.

In the 747, the doors I am talking about are normal sized doors and there is a flight attendant jumpseat next to them. The doors around row 45 have slides as well. Presumably the flight attendant will open the door and any passenger can sit in these seats.


25 Khobar : And yet some airlines are posting profits - VS, for example. US Airlines have been shedding service and adding these fees for many, many years now an
26 VHTJE : D'oh! How incredibly stupid of me! Thanks for pointing it out.
27 AirNZ : How is it unfair or only certain people being able to purchase it? Can you please clarify exactly what you mean by "less than ideal people" and "subp
28 BMI727 : When it comes to sitting in an exit row they are. I cannot see my (or many other people's) grandparents being able to open and toss a fairly heavy do
29 Post contains links Eghansen : You don't really have to worry about the adjective used to describe such people. The requirements are quite specific and uniform. http://www.aa.com/c
30 Borism : " target=_blank>http://www.aa.com/content/agency/Boo...jhtml There seems to be no upper limit on exit row seated pax age though?
31 Luv2cattlecall : I'm 6'5" and I don't mind this one bit - we usually book J on long-haul flights due to legroom issues, since there's usually no way to ensure an exit-
32 Eghansen : No specific age, but my parents who are both in their 80s would probably have problem with #4 and 6. They don't hear well and can't get up fast after
33 6thfreedom : The only problem with exit rows is that seat width is compromised... usually the tray table is in the arm rest as there is no seat in front, and my gu
34 Yodobashi : I think it is deplorable that 'premium' carriers use such cheap tactics to extort a few extra $'s out of their customers. I am booked on SQ from the U
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